Cookie Policy
Effective Date: November 20, 2025
At POSDO we use cookies to enhance your user experience and provide personalized service. This policy explains how and why we use these technologies.
1. What are Cookies?
Cookies are small text files that are stored on your device (computer, mobile, tablet, point of sale terminal) when you access our system. These files are essential to facilitate your user experience, allowing us to remember your actions and preferences for a certain period.
Cookies do not contain personally identifiable information by themselves, but they can be associated with personal information you have previously provided.
2. Types of Cookies We Use
| Purpose |
Explanation |
| Essential Cookies |
These are essential for the proper functioning of the POS system. Without them, critical functions such as transaction processing, inventory management, and secure access could not operate. |
| Performance Cookies |
They collect information about how you use our system, identifying the most used features and possible errors. They allow us to continuously optimize performance. |
| Functionality Cookies |
They allow POSDO to remember your specific settings such as your user, assigned branch, preferred language, and display preferences. |
| Security Cookies |
They ensure the security of your transactions and maintain the integrity of your active session, protecting sensitive business information. |
| Analytics Cookies |
They help us understand how users interact with our system, allowing us to improve the user experience based on real data. |
3. Purpose of Cookies
We use cookies to:
-
Keep your session active while using the system
-
Remember your settings and customization preferences
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Protect your account from unauthorized access
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Analyze system usage to continuously improve it
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Ensure the proper functioning of transactions
-
Synchronize information between different terminals
4. Your Consent
By using POSDO, you accept the use of cookies in accordance with this policy. On your first visit, we will inform you about the use of cookies and request your consent to store them, except those strictly necessary for the basic functioning of the system.
Important
You can withdraw your consent at any time by modifying cookie settings in your browser or in the POSDO settings panel.
5. Cookie Management
You have full control over cookies on your device. You can manage your cookie preferences in the following ways:
POSDO Settings Panel
Access Settings → Privacy → Cookies to adjust your preferences directly from the system.
Browser Settings
All modern browsers allow you to manage cookies. Here are links to instructions for the most popular browsers:
Warning
Disabling certain cookies may limit important features of the POS system, affecting the efficiency of your business operations.
6. Detailed Cookie List
| Name |
Type |
Duration |
Purpose |
| posdo_session |
Essential |
Session |
Keeps the user session active |
| posdo_auth |
Security |
24 hours |
Manages authentication and permissions |
| posdo_terminal |
Functional |
30 days |
Remembers POS terminal settings |
| posdo_lang |
Preferences |
1 year |
Stores preferred language |
| posdo_branch |
Functional |
30 days |
Identifies active branch |
| _pos_analytics |
Analytics |
2 years |
Collects anonymous usage statistics |
| _pos_perf |
Performance |
1 day |
Monitors system performance |
| posdo_printer |
Functional |
90 days |
Saves printer settings |
| posdo_display |
Preferences |
60 days |
Stores display preferences |
| XSRF-TOKEN |
Security |
2 hours |
Protection against CSRF attacks |
7. Third-Party Cookies
We work with selected service providers who may set cookies on your device when you use POSDO:
-
Google Analytics:
For traffic analysis and user behavior
-
Stripe/PayPal:
For secure payment processing
-
Cloudflare:
For security and performance optimization
-
AWS/Google Cloud:
For backup and storage services
These providers have their own privacy and cookie policies. We recommend reviewing them to understand how they handle your information.
8. Policy Changes
We reserve the right to update this Cookie Policy periodically to reflect changes in our practices or for legal requirements. We will notify you of significant changes through:
-
Notifications in the POSDO dashboard
-
Email to registered users
-
Informational banner on our website
The "last updated" date at the beginning of this document indicates when this policy was last reviewed.
Contact
If you have questions about our Cookie Policy or need assistance managing your preferences, you can contact us through:
Email: privacy@pos.do
Address: Santo Domingo, Dominican Republic
Company: EzzyPush