John

If you're a delivery driver working dinner shift, avoid this place like the plague. I drove 15 minutes to go pick up an order. There were no customers in the drive thru and only a couple customers inside, yet I waited 30 minutes and still never got my order. That's 45 minutes they had to prepare 6 burritos and 6 tacos. I don't know if the employees or just lazy or understaffed. Probably both.

T

Wanted to give this place a second chance, so I got two party tostadas, absolutely awful. They weren’t in a box like they usually are, the lady at the window hands them to me upside down, then I get home and take them out, they are all squished and soaked in grease. Never getting anything from the Buffalo Gap location again.

Goldenbird325

The food i ordered was either broke or spilt. Taco's 🌮 were broken ,Tostada's broken mexi- chips sauce had spilt, out of bowels all over. This drive thur bite's and they had no hot sauce ,Piccadilly or anything at least that's what the girl said at the windows. Not interested 😒 anymore, this used to be a good Taco Bueno. Not anymore.

Caleb Stevens

Drive thru was snippy and had very little patience. Didn't care to even look at me when I went up to the window, ran my card and then handed me my order without a word at all. I FOUND A SAUCE BOTTLE CAP IN THE MIDDLE OF MY BURRITO. If they don't care to catch that then I'm sure they aren't washing hands, etc.

Lucas Harper

After she got my order wrong, and keep in mind the reason is because she gave me somebody else’s order and didn’t care about someone else’s order and gave me the wrong order because it was somebody else’s, the girl at the cashier that day told me she would not give me my order correct and my receipt and the food correct on my receipt, “ told me you are not getting your food, sir” , Then afterwards the manager apologized and made the food in about 30 seconds, which means it was not made fresh from the back it was made from excrements And act like that, compensates me and gives them an excuse when nobody gets excuses when they don’t take responsibility for themselves and have rats in their store literally, everybody knows it around town. People have taken pictures of it. They have gotten caught With rats at their location and still have not shut down and time and time again all they do is apologize to people and let their employees talk trash to people and be super rude and unprofessional and get away with it Over and over and over again. I have never been to a taco Bueno or another taco place that is that unprofessional that doesn’t get fired and gets new management at that location. That is super unprofessional and they need new management and employees, I honestly do not understand how they even have 3.5 stars. I had spent over $40, The amount I could’ve spent at a steakhouse and still tipped somebody, that is ridiculous. They need to get somebody in from Corporate and handle this. Keep in mind in the after the fact, and the aftermath this was all over takeout, So it should’ve been easier for them there was no basic math for them to do in their head.

Destiny Clem

Had a randomly terrible experience in the drive through today when ordering 10+ burritos. After receiving our order with no hot sauce as requested we asked for several hot sauces. Instead we were given 4 hot sauces and the drive through door was closed in my mom's face. In a transaction where the only words spoken by the employee were the total for the order. It was very rude, and not a logical quantity for how much was purchased.

Tuyrita Chamberlin

The food was horrible. The employees don't care about customer service or making the food fresh.

Angelic Stokes

2 cups of hot sauce for 10 burritos. At that they were half burritos. 2 cars in drive thru waited 45 mins for food. Debit card in picture for size comparison.

Azellia Thompkins

Well, I’m just not sure! I’ll swear by the chicken quesadillas but we ordered a few different items this time. We were at the Buffalo Gap Location. Nothing was great but hey…. what can you expect?! My son had a “nacho cheese” sauce enchilada 🤮 which he demolished but he also eats dirt so I’m not surprised. He found a huge piece of plastic in the “ENCHILADAS” that he used to take jabs at his older brother at the Dinner table…. Boys will be boys. I called and informed them and they said…. They’d let “them” know. Hopefully the “them” they were referring to are customers because I don’t think I would have been as amused as my “5 YEAR OLD” to find a piece of plastic in my “Nacholada” or whatever the hell it was.

Courtney Holmes

Should be no stars left out all my chips and dip and the mucho nachos well the pic explains it all they need to step there game up and then over charged me I checked the receipt and had them correct that