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Moe's Southwest Grill
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Albany

Moe's Southwest Grill

★★★★ 4.0 · 100 reseñas

En Moe's Southwest Grill, te damos la bienvenida a un ambiente alegre y lleno de sabor, donde podrás disfrutar de auténticos platos del suroeste americano. Desde burritos rebosantes hasta nachos crujientes, cada bocado está preparado con ingredientes frescos y de calidad. ¡Ven a...

Moe's Southwest Grill

Mexican · Albany

4.0 · 604 Bewertungen Google

Verfügbare Angebote

Flexibel sein, mehr sparen

Flexibel sein, mehr sparen

Über Moe's Southwest Grill

En Moe's Southwest Grill, te damos la bienvenida a un ambiente alegre y lleno de sabor, donde podrás disfrutar de auténticos platos del suroeste americano. Desde burritos rebosantes hasta nachos crujientes, cada bocado está preparado con ingredientes frescos y de calidad. ¡Ven a descubrir la experie...

En Moe's Southwest Grill, te damos la bienvenida a un ambiente alegre y lleno de sabor, donde podrás disfrutar de auténticos platos del suroeste americano. Desde burritos rebosantes hasta nachos crujientes, cada bocado está preparado con ingredientes frescos y de calidad. ¡Ven a descubrir la experiencia Moe's en Albany y déjate conquistar por nuestra cocina!

Was Kunden über Moe's Southwest Grill sagen

Moe's Southwest Grill in Albany receives mixed reviews. Many praise the friendly and helpful staff, especially Conner and Robin, and the quick service. However, there are significant complaints about inconsistent food quality, cleanliness issues, and order fulfillment problems, particularly with catering orders.

Beliebte Gerichte

build your own bowl with steak and chicken pork tacos cheese quesadillas chicken tacos

Ideal für

Schnell Familien Zwanglos

Tip: Visit during non-busy hours to potentially avoid cleanliness issues and ensure fresher food.

Services

📶 WiFi 🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner 🥗 Vegetarian 🌱 Vegan
🎯 Casual Trendy 👨‍👩‍👧 Family 👥 Groups

Häufig gestellte Fragen zu Moe's Southwest Grill

Moe's Southwest Grill befindet sich in 1016 N Westover Blvd Ste C, Albany, GA 31707, Albany.
Moe's Southwest Grill bietet mexican Küche.
Moe's Southwest Grill hat regelmäßige Öffnungszeiten. Aktuelle Zeiten finden Sie im Profil.
Moe's Southwest Grill bietet folgende Dienste: vor Ort essen, zum Mitnehmen, Lieferung.
Die am meisten empfohlenen Gerichte bei Moe's Southwest Grill laut Kundenbewertungen sind: build your own bowl with steak and chicken, pork tacos, cheese quesadillas, chicken tacos.
Moe's Southwest Grill ist ideal für Schnell essen, Familien, Zwangloses Essen.
Moe's Southwest Grill in Albany receives mixed reviews. Many praise the friendly and helpful staff, especially Conner and Robin, and the quick service. However, there are significant complaints about inconsistent food quality, cleanliness issues, and order fulfillment problems, particularly with catering orders.
Visit during non-busy hours to potentially avoid cleanliness issues and ensure fresher food.
604
Bewertungen

Bewertungen von Moe's Southwest Grill Albany

4.0
604
5★
50%
4★
25%
3★
11%
2★
5%
1★
9%
Bewertungen (100)
M
Momma Rapper

To the man that jumped in and started clearing the lobby line, high five. Talk dude, around 5 ish. While we waited for a while, I still give it a five cause to be honest, once he jumped on line, it got moving. The two ladies represented 🤗 and the dude with gold glasses, high five on the Hussle getting what the team needed. To the shorter kid working, honey cheer up, look up and smile, it might make you feel better love. (We all have bad days at work, so I understand, and fyi Moe's, don't be coming down on him, he going thru what he going thru, like y'all never had a bad day 🙄 gtfoh 😂😂)

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Linda Schwaner

The food is always great!

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Darryl Jackson

Really enjoyed the helpers and the food. First time going and will be returning more now. Two thumbs up 👍

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Janessa

Welcome to Moe's!!! Chipotle has got nothing, and I mean nothing on Moe's. Moe's had way morr and better varieties and food selections. I dont recall Chipotle having any jalapeños. I mean "where the peppers at?!" Love Moe's!

B
Brandon

Their chicken is so good! Here's a tip: Grab your favorite salsa before going through the line and ask them to add it to your burrito!

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German Mercado

Love it.. Chicken club quesadilla is what I have always ordered for myself.. Never have ordered anything else there.. That is just how good the quesadilla there is..

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LAURA JOHNSON

Although we have actually eaten there several times before we do a lot of take-home. They give you plenty of food! And it's packaged sustainably easy to carry.

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Tim Flanagan

If you're looking for a great burrito or taco, this is the place to be. Personally I recommend the homewrecker. It's a huge burrito with either chicken or steak and you can add as much extra fresh veggies, beans, and sauces you want. Also you don't have to pay any extra for the guacamole either which is always fresh as well. Their tortilla chips are even amazing, not to mention they have a variety of great dipping choices. If you eat too much there's even a gym next door to burn off those extra calories 😆 hahaha

K
Khandi Frierson

Moe's is one of my favorite places to go. The food is always so fresh and yummy. The atmosphere is great as well. The prices aren't bad either. I could go here everyday and not get tired of it.

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Raymond Guerrero

The food was delicious and at a reasonable price. The staff were friendly and quick. It's an excellent choice in the area for a good meal.

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Kristianna K

They greet you as you walk in the door, nice & friendly staff! The food is soo good, and you can't beat the drink choices.... 100+ different flavors!

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Lesia Irvin

Love Moe's especially Moe's Mondays. Burrito for $5. Amazing food prepared the way you want it. The staff is so helpful and super friendly.

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Shelby Alcorn (Sam)

Awesome service. Kind and very helpful and accommodating staff. Made my family very happy with our huge order. Highly recommend these people get raises.

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Pariwat Trachoo

Moe's always great. Need to give more food and stop being stingy with that scoop. Only Auburn store that hook u up. But still great restaurants to go to.

D
Dana Ashley

Always great food, and fast service

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Dee Kelley

Welcome to Moes! It's such a good sound! Kind, quick service. If they don't have it, they will make a fresh batch...and u just can't beat a fresh batch of steak! If u choose to eat at the restaurant, they will take your tray and clean your table when u leave. Gotta love service with a smile and a kind heart (and going home to no mess!). Welcome to Moe's!

H
Holly Ann

Good service, great food. The bathrooms are clean. Staff is friendly and makes orders accurately. The salsa is very good. Ample seating, there's an outdoor seating area also. They have a drove thru.

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Rick Hunter

Been here a few times through the years, but had been a while since my last visit. Guess they're no longer doing the Moe's Monday deal. Other than paying a little more than expected, everything was great.

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Rebekah Burgess

Welcome to Moe's! When my husband and I can't decide where to eat, Moe's is always a win! They even remade my bowl because the pork was waaaaay too salty and didn't charge me. Great service!

J
James Culbreth

Great place for a quick lunch or dinner. Love the Billy Barou Steak Nachos.

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Vivian Horne

The staff is always friendly and greet with sincerity. They are knowledgeable and great at informing of best option for value. Portions are large which is great for sharing. Very clean including restrooms. Food is always fresh and salsa bar is kept full. Sometimes staff will come around to check on you at the table to ensure you're still doing well and get your trash. Great service. Great food. Great for family, or anyone at any age!

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Nancy

The staff that was working today (03/24/2023) around 5pm were so wonderful. They were very helpful, sweet and encouraging to this traveling family of 6. Not to mention this was probably one of the cleanest Moe's we've been too!

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Kieys j (20XIC Chocolate)

I had a burrito with beef black beans rice cheese ranch lettuce queso chips&salsa first time trying ever scrumptious & a Michelob ultra to go

C
Cookie Perry

Jada was awesome! I appreciate her communicating and making an extra effort to prepare our food. Keep it up, Jada!!! 😁🥰

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Jennifer Haygood

I love Moe's! They have a huge selection of toppings and choices for food. I have to get a Homewrecker Jr. They are so big, I can't eat the regular size. The customer service was great. They had a host that checked on you. The restaurant was clean and spacious. The host kept everything clean and neat.

Debbie Davis
Debbie Davis

Very clean inside and employees were very friendly & helpful! Glad to see they put it near the newly built Publix and has good exposure. Easy in and easy out access. I'll be visiting it again very soon!

Jamesha Santos
Jamesha Santos

Robin was a pleasure. She made my meal in a timely matter and satisfied all of my needs and questions. Attitude great ! I was out in 5 minutes

Daren Kauffman
Daren Kauffman

I can’t exactly vouch for the atmosphere, because of getting take out ? However it was very nice inside, so five stars at least ! The food was delicious, and the food service workers sporty, their attitude was great. I think their attitude helped seasoned the food, I’ve never paid $2.99 for a bottle of Coke, though the food was really high class. So, two things that I’ve now done: eaten Moes Southwest and sticker shocked at a bottle of Coca-Cola !

Brittney Cooper
Brittney Cooper

Haven’t been to Moe’s in awhile! I’m glad I decided to stop! Conner was excellent! Very kind and explained everything without hesitation or attitude! I really appreciated the service and the food was good too! I had a build your own bowl with steak and chicken. They were out of cilantro and chipotle ranch due to a large order right before I came in but everything else was great!

Desiree Norman
Desiree Norman

Yummy yummy yummy!! I love our Moes!!! You walk in, they immediately welcome you! Quick service and great good! All the ingredients tastes fresh! Price is reasonable! I have pictures below and the receipt of all the ingredients I had in my bowl! Try it! So good!!

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Kristin Hollis

Pleasant experience. Nachos were smaller than they usually are and they charge for extra chips. Still good food as always.

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Lucy Marie

I really enjoyed eating at Moe's and the food was good! The staff was especially nice to us!

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Sarah Mccary

Quick service, almost felt rushed through the line. Food was good. Love $5 burrito Mondays.

K
Kristy Thornton

It's good, big portions. I prefer it over Chipotle. And they always welcome me!!

E
Eddie Roberts

Enjoy the food and space. Might considering pushing a air blower over the door to keep bugs out. Customer walked out after worker had made about 6 items and she had to through them out because a fly was flying around over the food.

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G L

Y'all going out of business soon? Y'all been shammin on meat lately. Gotta pay for xmeat to get the regular amount you used to get. I have had end pieces with no chicken in my JC...still love y'all, but check your employees. These are on pick-up orders.

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Lekeon Little

Good meat was hot off the grill, and it was made as requested and very tasty. Left a star out for mobile app ordering issue. Will return! ☺️

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Haley Morales

Good food. The day we came, they were over staffed and released half the staff. Found them congregating in front of entrance all smoking. Lovely.

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S Campbell

Tried a grilled chicken burrito bowl, it was very tasty. I also like that it was a healthier choice than a burrito. The guys were very helpful with suggestions of toppings to try. I enjoyed it and will order it again.

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Leon Da 1

I haven’t visited MOE’s . The gym I attend is directly next door. Some days the aroma from MOE’s seeps in the gym . Smells so good plus the prices are very affordable. I view the menu every day upon entering the gym in Albany. I’ll update this review once I’ve visited MOE’s 😊

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Jayson Smitherman

The food was good and the fella serving us was very accommodating with portions. It's easy to justify a $12 lunch with good food and lots of it. The only thing that prevents a five star waiting was the cleanliness of the dining room. We had to wipe down our own table as they were all dirty.

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Renita Whitfield

I went 2x in one week it was so good. This is my 3rd time eating here. 1st time i went after my workout. The staff that started my order was not real friendly. As i made it down they were nice. I called in my order 2nd time and the person was not very hospitable as i placed my order. Ma'am if you want that then u want this.. The food was good so i said ok. I spent $40.00 that week. A young was very helpful and nice at THE end again. Despite this I love the food.

JT Money
JT Money

Clean, fast, the only down side was that there was a TV showing a popular game show with the volume very loud and competing with the music playing in the dining area. Very disconcerting... But other than that, decent experience over all.

M
Michele Fields

Had a hair in my tofu nachos they offered to compensate me for it. I declined haven't been back I'm nervous (shrug) Oh BTW there should be a channel on the receiver of the audio system. What youre playing indoors after hours (closing/clean up) we can hear the music from the patio speakers. Kodak Black the rapper was blasting even distorting the speakers 😆

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Charity Clark

First time Trying moes… the quesadilla was not good as expected. The queso was okay. Honestly, Surcherros Is the place to be for quick on the go Mexican food.

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Taylor Roberts

Good food, but I wish the employees would spread out my toppings without having to be asked a few times.

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Kyle Brooks

Food was just okay, and the salsa was sub-par. Great price for what I got, even though the wait was long.

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Richard M Hammond

We ate at Moe's the last 2 Sundays. Ordered the bowl of Guacamole for my meal both days. First time it was fantastic, 2nd time not near as good, because it had way too much salt in it.

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Chef Surface

Got the steak and it had a weird texture, pretty sure I had a hard piece of onion skin or something that I couldn't chew. Cold chips ( not sure if that is the norm). Mediocrity at its finest.

K
Kendrick Ellis

food an service is good when someone is in there an not out back smoking...

B
Briana Myers

Food is great but service has went down. I went through the drive-thru and ordered a burrito and got a bowl instead. Service also took way too long. Please read order correctly next time.

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Karen Farrow

If you order via mobile...better check your order! Didn't get the steak Joey jr I ordered..had to ask for it. Then when I get home....it's chicken not steak. Ordered a side queso with a meal and didn't get it AGAIN!*************The next time I went back, I went inside. I told the manager what had happened and she made it good on this trip.

J
Jay Brown

The food is delicious and the service is excellent. The only problem would be that this location doesn't give enough food. I understand they have to stick with their portions, but it gets ridiculous when I'm hungry after eating a Homewrecker Burrito no longer than an hour.

D
Defenson Lawson

It wasn't as fresh as usual. The guacamole was brown... Not very appealing... I LOVE GUAC! However, I couldn't eat the brown stuff... On the brighter side, the staff was very friendly and inviting.

D
Doc Explorations

It was ok. I went to the drive through and my food was not completely made correct. Then when I asked for the queso I paid for I was told that it was on the inside and then was presented with a receipt. To which I showed the young man my food (No queso on it) and the receipt where I asked for the queso and didn't get it. I also asked for sour cream and didn't get but a sliver of that bc they young man fixing my food apparently was running out of sour cream. I watched as he made my burritos and such. Anyway, I informed him that one of my burritos was not correctly made but that I just wanted my queso. When he saw that he was wrong I did get my queso. I don't intend to use the drive through any time soon.

Larry Wilson
Larry Wilson

The young lady that help me wasn't to friendly just straight face a no smiles. The food was ok. I had two taco one chicken and other beef.

Big Toot Brown
Big Toot Brown

Visited Moe's for lunch. It was ok, had been awhile since I've last gone. The atmosphere had really changed there. The food was kinda blah. Not much to say for chicken tacos. Guess it'll be another few months before I revisit it.

Caroline Fielding
Caroline Fielding

I had pork tacos and the meat was very dried out with no flavor. Grandkids had cheese quesadillas with the kids meal and loved every bite. We go to Moe's because of the outdoor dining area.

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Q LeNguyen

For 8 dollar I get half a scoop of chicken, and nothing but a pile of veggies nah... I'm good 4 meals for 40 dollar expexted a little better quality then that

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Juan R

Good taste but they serve very small portions. I have been to very many moe’s around the USA but this felt like they served me a kids meal and I paid for a full size dinner meal.

O
Orphic Dragon

Meh food, substandard portions, lazy employees and frequently "out of items". If Albany food options didn't land between who cares and inedible this little franchise would have failed by now. Do yourself a favor and don't go to a "good" Moe's in a location that does it RIGHT if you want to continue believing this joint isn't the half hearted rip off it truly is. I plan on asking corporate why this Moe's isn't required to meet basic expectations.

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Tiffany Carter

My first time at Moes food was ok but the server was not good no one did not greet when I walk in and when I try to see how it works they act like they couldn’t tell me

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Tamaria L

My experience today @ Moe's Southwest Grill was lackluster and mediocre. There was once a time where I consistently visited Moe's @ least twice a week including every Monday for $5 burrito Mondays, but I seldom patronize because of the below average food quality, customer service and consistency to meet and exceed consumer standards. Just last Monday my visit was awesome and the service was good, but I returned today to redeem my rewards earned and the mediocrity had returned. I didn't hear a welcome to Moe's and one girl on the line smiled who's always friendly and she's been employed with them for a while. The other people on the line were robotic and had no emotion. One of my biggest pet peeves is presentation and quality of my food. The look and freshness of my food is vital to me being a repeat patron. I've been a repeat patron, since Moe's was originally located on Dawson Rd next door to KFC and Maggie Moos. I maintained my loyalty and followed them to their current Westover Blvd location, but after today I'm going to take another break from this establishment. I don't appreciate my food being handled any type of way and the stinginess of food portions. If I ordered a chicken bowl with extra chicken and I ask for mushrooms and the guy puts half a ladle of mushrooms (it's like literally 4 mushrooms on the bowl, so I asked for extra and I get like 2 more... this is ridiculous). To be perfectly honest, I could have went to Chipotle and received far better service, food quality and portions. I actually liked Moe's better before they started advertising the $5 Mondays because the food and service in my opinion were far better. I'm glad they're maintaining consumer presence, but don't disregard consumers who supported you before there was a $5 burrito Monday and before advertisement. All I require and expect is consistency whenever I patronize your establishment and for the people on the line to use common sense and logic when preparing food. In regards to longevity, I honestly believe the staff needs to be retrained for the better improvement of business. For some this might not be a big deal, but it's truly a determining factor on how and where I spend my money. Therefore, I left a 2 star rating for today's visit and I truly hope things improve the next time I decide to visit.

M
Michael Bradley

Some kind of scam is definitely going on at Moe’s. I have never ate at Moe’s in Albany Ga yet I have a cash app charge for 49.60 on June 28th and 40 on July 7th Just know you are being investigated and I need you to run me my money.

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Danny Swafford

After church with a group of 12-14. I got nachos with beef and cheese, neither was fresh (like it had been cooking all day). Tasted terrible, over half of my meal was thrown away.

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Tom Chapman

1st review - For service and friendliness, definitely 5 stars. Because it took so long from when I ordered to when I paid that my food got cold, 3 stars. Average of 4. Went back today and it was a terrible experience. Early into lunch they had no steak at all and it took 10 mins to cook it. When it was finally ready, another 10 mins to make it to the register. On the salsa bar, no hot salsa at all. Had to wait another 5 mins for the drink machine to be refilled. For a place that seemingly thrives on lunch time business, this was a disaster. Deserves 1 star today, but giving 2 to average with yesterday.

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Shederrius Williams

I went for my first time a few days ago and didn’t like the service I was getting from the guy making the food. It was like he only gave good customer service to to certain people like regular customers. The other employees had better vibes than him.

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OG S.I.C.K

This is the third time within a month that the employees locked the door an hour before closing time! This clearly shows that the new staff is super lazy, unmotivated, and unprofessional. MOES IS MY FAVORITE PLACE but, it won't be a Moe's anymore by the way that it is operating!

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Edward Keith Beck

Ehh, food was okay. The customer service was severely lacking. Two of the young ladies were nice, just untrained and one was very unfriendly and looked at me, without a word, even as I tried engaging her in conversation. I still told them that God so loved the world that He gave His only Son and if they believed in Him, then they would have eternal life. However, they were evidently unimpressed. I will try again later since I really like Moe's.

A
A Drake

The food was great, until I got food poisoning and I spent the last 4 hours in between sitting on the toilet with painful stomach cramps, and gagging/throwing up until there was only stomach acid left. I was severely sweating nonstop and I thought I was going to die.

K
Kerry Beecher

When we came up to the door somebody said y'all were closed and it's only 5:50 and y'all close at 9:00 worst most we ever been to on a weekend but the drive through was open but the inside wasn't!!!!

K
Kevin Bruce

Came today and it was horrible. I ordered a home wrecker and the manager barely put chicken in beef in my burrito. Definitely not worth it.

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Russ Snow

Drink machine was down the entire time I was eating staff was utterly confused and unable to compensate for my lack of a drink customer service shouldn't be something you have to initiate it should be something they practice when everything goes great too good place to eat

T
Tyffany Davis

Ordered a quesadilla, but it turned out more like a taco. It was severely dry even though I asked for corn and tomato salsa. Customer service needs work across the board. Manager came out stood behind counter interrupted my order to speak to employees without a 'hello' or excuse me' then came around counter in front of me looked me right in the face then kept walking. Someone needs training. There were no smiles or suggestions or upselling. But there was a lot of talking and gossiping amongst themselves. I felt ignored and unappreciated. There were a couple of employees who just help up the equipment.

J
Jordyn Hunter

The employees there were rude and talking about how we love the steak there basically joking on my size and they were being homophobic

J
John Turner

Ordered DoorDash received our order. Have a hand full of chips that are soggy. Order a large cheese dip for the chips can’t even use it because when we caled they said well what do you expect us to do about it? Poorly manage has gone down hill dramatically. Gave them another chance and screwed it all up again. Par for the course I’d say! Spend 40 dollars with them and get a what do you want me to do about it .

Z
ZariaJaay

The food was good until I found 3 long pieces of hair in my queso… I placed my order online through Moe’s for delivery so I couldn’t go in to get my refund.

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Will Tinley

I would post a picture of the sad little Joey burrito I ordered but I was not going to pay for that pathetic stingy helping of chicken, cheese, and rice. I left. Come on seriously, you were being stingy with the rice? Rice is practically free. I got a measly scoop of chicken, the guy said it was supposed to be a heaping scoop, it wasn't. I asked for a reasonable amount of chicken and the guy said no, it was going to be extra money. I didn't want double, I wanted a standard healthy portion. And then I got lightly sprinkled an insanely small amount of shredded cheese, totally ridiculous! It looked like a burrito for my 5 year old. My burrito looked no different than the to-go order soft taco next to it. This Moe's sucks.

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Lesley Akins

Just walked into Moe's at 8:26 and they yelled from behind the counter "WE CLOSED". The door and website says they close at 9pm but I guess this shift makes their own rules. If you are going to close the restaurant early, at least be professional when you tell your customers.

D
Dustin Yancey

The last two times i got Moe’s they were out of salsa. Chips with the no salsa is useless. I got a homewrecker burrito and a bowl. The price doesn’t match the quantity of food. It was a dollar cheaper for pretty much the same thing at chipotle, and chipotle gives you way more food in the burritos and the bowls. I didn’t get chipotle because they were closed. The food was good, but It was skimpy.

A
Abigail T

My friend placed an order at 8:40 and arrived in the drive thru line at 8:50 when it said the order would be ready. Two cars ahead were served and when we made it to the window at 8:53 they said they were closed and couldn’t refund her. Very unprofessional. She was told to come back tomorrow or Monday which are both days she works all day at the hospital and will be unable to return. The least they could have done was give a refund but the order should have been completed when we arrived.

S
Shaneika Persley

Bad order!! My husband ordered a burrito and a quesadilla while I was on the phone with him. There were several things he requested in the quesadilla and the burrito. The burrito was extremely small. The quesadilla only had chicken and cheese inside and didn't appear to be freshly made. There were several things missing like black beans, sour cream, Pico de gallo and salsa that were ordered. I am thoroughly disappointed as we really used to enjoy Moe's. We will not be ordering at this location again.

K
Kinlee Carter

We ordered 3 days ahead of time for mother’s day. The order was confirmed days ahead and we had pre-paid. We had 20 people at our house waiting for the food to show up. They never called or texted us and told us that our order was canceled. They just didn’t show up and we called and they told us that our order couldn’t be fulfilled. They never got the order and were understaffed. They could have at least called us to tell us the order wouldn’t be available but never cared to even send a text. Once we did call they couldn’t even make the order they just said they were understaffed and they would give us a refund the day of. But we had 20 people waiting on food. Don’t use Moes they suck.

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Ronald Delossantos

Customer service was horrible, we didn’t receive all our items. We return to get a remake because of how our food was made. The manager on duty told us we can not make it because this is how the food come. She called the ASM explain something to us but told his manager something else. I paid $40 for the meal that she said couldn’t be refunded or we can get one half off and one free. But I’m not going to pay twice for one order also I was told because of inventory was off they couldn’t remake it!! I will never come to this moe’s ever again!!!!

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Kilee Dobson

ALBANY GA moes is AWFUL! Ordered catering food A WEEK AGO for mother’s day lunch. After getting 2 confirmation emails, they took our payment of over $300 and when it hit the time they were supposed to be here, my mom called to find out they were short staffed and could not do anything about making or delivering our food. The manager did NOTHING but blame his staff, laughed, and then hung up the phone. TERRIBLE customer service and they just lost several loyal customers because of poor management.

T
Tu4Yah

Order through uber eats. The taco shells were stale, didn’t give exact order and the food has become crappy. Never again will I order from them.

K
Kim Dobson

We ordered catering for Mother’s Day. They billed us over $300 and confirmed twice and did not show!!!! When I called to let them know 20 people were waiting to eat, they said they were short staffed and could not deliver. The assistant manager blamed the manager and the manager said it was his day off and it should have been handled by the assistant. Worst customer service ever!!! They are not to be trusted!

M
Mary Huss

Never getting food from here again. Went in last night to pick up dinner and after looking at the proteins layed out - I changed to chicken since they were out and I would be served a fresher batch (the steak looked like it'd been sitting out for quite some time and the ground beef looked like what I'd feed my dog). The staff was unorganized, pushy and did not seem to give 2 cents about making customers feel welcome. After my husband and kids fighting for the bathroom over the last 12 hours it's definitely not a restaurant we'll ever be supporting again. 🤮

K
Kyle Carter

Our family ordered a taco bar ahead of time for Mother’s Day. The order was confirmed and payment was made. The food never arrived, so we called to check on the status. An employee advised us the order could not be filled due to staffing. We asked to be transferred to a manager which they were reluctant to do telling us they were “busy”. Eventually a manager took the call but offered no remedy or even sympathy for that matter. Beware of this company. They will cancel your order on Mother’s Day and won’t even call you to let you know they aren’t filling your order. Terrible customer service.

Ryan Anderson
Ryan Anderson

I would eat Moe’s again, just not at this location. Multiple visits yet different outcomes every time. One left me with cilantro rice that tasted more like fresh lemons than anything else. The biggest issue is the chicken tasking different every time but that’s probably because the staff is different every time as well.

Carmela Gee
Carmela Gee

Absolutely terrible, my chicken was completely raw, my order wasn’t made correctly, and the salsa had gone bad.

Boysenberry Syrup
Boysenberry Syrup

Food was just fine, but cashier was rude, and asked if I wanted a drink, and I said yes, and I said can I also have a water cup and she gave me one cup, and when I said oh can I also have a small cup for water she was like okay and said give me the large cup back and I was like oh? And I was like no I want an additional cup for the water, and she was like I didn’t charge you for a drink. And I had already paid so I wasn’t going to make a big deal about it but it was just off putting. Also most of the tables were really gross and I just didn’t like the attitude

Kawardis Lambert
Kawardis Lambert

I absolutely love Moe’s but this particular location is dirty dirty. I went in today October 27,2024 around 5pm. The place was so nasty. Food was was not fresh. I understand it’s slow but it still a business. The food where you serve was nasty all around. A lot of dried up food that had been was it all around. You suppose to constantly stir that type of food but you can tell no one had stirred anything. Had an employee in the lobby sleep. Just look very unsanitary I did say something to the employ put it being nasty and they should do better with the cleanliness. Normally I don’t write reviews but I had to on this particular occasion. I felt like I was walking into a homeless establishment. I wish I would have took photos. I didn’t know it was a photo option. Hopefully a manager or cooperate person see this. Because this need to change.

Laural Mixon
Laural Mixon

I went in at 11:15 this morning, the door said they open at 10:30. Upon entering, the girls are cleaning an inch of dust off the top glass, above the food. They had pushed one of the food stations to the side, but had left the other one exposed to the overspray of the chemicals. Another girl, taller than the other 2, came from the back saying "You know what you want". I told her I did and proceeded to order thinking to myself, surely they are only going to clean the one glass with the food station pushed away. I was wrong. I was the only customer in there, it was very dark and dirty. As I paid for what I had ordered, the taller girl had an extremely bad attitude as others came in the door talking about how someone should have locked the door while they were cleaning but that "no one gives a rats ass about that".....her exact words. The meat was cold and way over seasoned, the rest of the food looked like it had been stored in a cooler. It was definitely not fresh food by any stretch of the imagination. I absolutely will not be going back to this location. I should have just stuck with Chipotle or Surcheros.

Kaitlyn Carlisle
Kaitlyn Carlisle

I really love the food at Moe’s. However, Albany Moe’s keeps letting me down. Numerous times I have ordered online and food has been missing. But this time, they didn’t even make my food. I waited 20 min and realized they weren’t even trying to make my food. So I told them to just cancel it and refund my money. They claimed the order didn’t come through, but when I said my name, they got the ticket out. They just didn't have any need to make my food that was supposed to be ready at 6:45 and it was past 7:00. I’m officially done with Albany Moe’s. While sitting there waiting, I realized the place was filthy, Tv blaring with curse words, no hair nets or hats, and it was just gross. Thankfully, they did refund my money.

LaceyAnnette
LaceyAnnette

I love Moe's I truly do but today I was very unhappy with this particular Moe's. First we did not get that super friendly Welcome to Moe's or any kind of Welcome. The grill was not only very slim on your choices but also it looked very unclean.(Note it was not busy.) To top of the visit we did not receive all items we ordered. It was just very disappointing 😕

LINDA KILE
LINDA KILE

For Mother’s Day my three children decided to order Moe‘s as a treat for me. I have 16 people at my house waiting for delivery which didn’t show up. When we called they said they were short on help and there would be nothing delivered because no food was ready. When ask what we were supposed to do about 16 people waiting here to eat, the girl replied that wasn’t her problem. We received no call, no text messages, nothing at all stating that the food would not be delivered. When we were finally able to get the manager, he said it wasn’t his fault and blamed it on the assistant manager and then laughed at my daughter because she was so upset. This is disgrace. They paid over $300 for this catered meal and Moe’s did not even have the courtesy of calling us. The last text from Moe’s to my daughter stated that they guaranteed that the food would be hot and good, and they would be on time. What a disgrace that a restaurant has people in charge who take this attitude and leave families stranded, especially on a holiday such as Mother’s Day when every restaurant in town is full and there is no place to go with 16 people. I understand that people can make mistakes and that sometimes people don’t show up for work, but the problem we had is that no one even had the courtesy to give us a call to explain anything. We had to call and find out where the food was and then we got no help or sympathy from anyone. Don’t ever use Moe‘s because they are not dependable, are not customer friendly, and definitely have an “I don’t care attitude” about how they treat their customers.

Courtney Carter
Courtney Carter

We paid $300 for a catered lunch for Mother’s Day. We planned this a week ago. We had confirmation that they would deliver at 11:45am on Mother’s Day for 20 people. Not only did they not show up, they did not even call, and the manager laughed at my sister for wanting him to solve this problem. Their way of solving the problem was to refund us our $300+ THAT WE PAID WITH NO FOOD. If you are short staffed, call. If you can’t fulfill an order, call. It’s absurd. They should be shut down for things as this. It’s UNACCEPTABLE…..

Clay Kile
Clay Kile

Order $300 dollars of food for a taco bar delivery for Mother’s Day. Supposed to be delivered at 11:45. We got a confirmation and our card was charged. Food never showed. We called and they said that due to staffing, they couldn’t fill the order (this was after the time food was supposed to be ordered). They were not going to call to let us know that the order couldn’t be filled. Asked to speak to the manager and girl on phone said the manager was unavailable. Girl said they would refund money (know we had 15 people waiting to eat). Beyond angry at the lack of communication and obviously poor management. Management didn’t even take the time to speak to us over the phone. Moes was definitely not welcome.

Camryn Kile
Camryn Kile

Our family had ordered food for over 20 people on mother’s day. We made the order in advance (3 days ahead) for catering to our house. 5 minutes after we were supposed to get the food we called and asked them if they were on the way. We had gotten the order conformation the day we were supposed to get the food. When we called them they said that they didn’t get the order and they didn’t have it ready. They said that they were short staffed and couldn’t fulfill the order. We told them we had 20 people waiting on the food and they said there was nothing they could do about it. They can’t be trusted and are very disrespectful. This experience is awful and completely unprofessional. I will never be eating here again. And if you want food to be catered, I recommend you go somewhere else because they will most likely will not show up.

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Informationen über Moe's Southwest Grill

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1016 N Westover Blvd Ste C, Albany, GA 31707

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Moe's Southwest Grill
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Highlights

Gute Bewertung
4.0/5 Sterne
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Viele Bewertungen
604 Bewertungen
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Preiswert
Preisniveau
👨‍🍳
mexican
Küchenart

Dienstleistungen

🍽️ Mittagessen
🍾 Abendessen
🥗 Vegetarische Optionen
🌱 Vegane Optionen
🥡 Zum Mitnehmen
🚚 Lieferung
🍴 Vor Ort Essen
🚗 Abholung am Bordstein

Speisemöglichkeiten

🍽️ Vor Ort Essen
🥡 Zum Mitnehmen
🚚 Lieferung
🚗 Abholung am Bordstein

Restaurant-Infos

Status
Vom Inhaber verifiziert
🕐 Horario Hoy
10:30AM-9PM
Bewertung
4.0/5
💬 Bewertungen
604
💰 Preisniveau
$
📞 Telefon
+1 229-639-1050
🌐 Webseite
locations.moes.com

Ausstattung

📶 Kostenloses WLAN
🅿️ Parkplatz
🌿 Außenbereich
Rollstuhlgerecht
🚻 Toilette
💳 Kreditkarten
📱 Mobile Zahlungen
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Standort

1016 N Westover Blvd Ste C, Albany, GA 31707

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