We all know what we are getting when we go to taco bell. A nastalgic experience of chihuahuas and the best mediocre mexican food you'll $1 can bu (picture was $8). This service was great, i ordered too much and now feel fat. Exactly what I was expecting.

So, I've been here in the past and didn't have the greatest experience. That was many years ago though. The last two times that I've visited this establishment, the food tasted like Taco Bell. The service was quick, and the atmosphere was good. One of the employees was singing, but that didn't bother me. That is my honest review.

Jacque Garcia

So I’ve been to probably 50 Taco Bell’s all around the world and none of them compare to this one. The speed of service is on point every time and food is fresh and made to order properly. Thank you guys

718 sam

The food was good they use a little too much of the sauces when they make the burritos and tacos but other than that this Taco Bell is a whole lot better than what it used to be

Josh Smith

I had an incredible experience with this taco bell. First thing, walking in feels like a blast to the quality past. It looks super vintage and it's great! The customer service, superb. All of the cashier interactions with my friends and i were all great and correct. Lastly, the food was as always amazing. Thank you taco bell to have fine establishments everywhere i go.

Stopped in about 3pm to pick up 2 meals. The meals were good. The employees were polite. Having spent a few years in food service I can say it was clean, stocked. The rush time was over (noon til 2pm) & today was Mother's Day.

We eat at Taco Bell at least 3 times a week and the food is always excellent. The staff is always very friendly and helpful. The only reason I didn't give them 5 stars is they get our order wrong quite often and the Freeze machine is down most of the time. Now there drive thru doesn't work.

The guy at the drive-through window could barely keep his eyes open. Not sure if heroin or tired But something was up. Quality of the food was good or as good as can be expected from Taco Bell. I got a $5 Box which was a slightly better deal than ordering a meal of the number menu read only giving it 4 stars Because the guy at the window was Hi or asleep . Not a horrible experience

The food is so good, i have never complained about anything minus the drinks...My lemonade didn't taste the best one time...& service can be hit or miss. The last time I went inside nobody waited on me at the counter so I go in the drive thru! I always get thru within 10 minutes in the morning

Did not like you have to order on kiosk, but I understand you can't hire any help these days. Every employee I came in contact with was very nice. Miss the days employees took your order, and the stores checked you out. Will go through the drive-through next time. I will not self check out at Walmart and don't want to learn my way around a kiosk.

Decent food. Why the heck do they close so early?

Eli Thomas

4/5 Stars - Best Taco Bell Staff Around! ​I absolutely love this Taco Bell location in Dickinson! What really sets it apart is the staff—they are the friendliest, most cheerful crew I've ever encountered at a fast-food place. They always make the visit enjoyable. The food is consistently decent, hitting the spot every time, but the service is what keeps me coming back. I highly recommend stopping by this location!

Alexander Dalgarno Ward

Food was hot and fresh! The down fall was the a lot of the tables were dirty. They also forgot the meat in my bowl but overall good.

This Taco Bell location isn't any different from any other that we've visited in North Dakota. Out of three employees we encountered, one gave good customer service. And one of the two that had bad dispositions was a manager. One of the employees stated that he'd worked there for months and didn't even know that they sold taco salads when I had ordered one. The restrooms were filthy, which makes me wonder how clean the kitchen is. With that said, the food was good and we didn't get food poisoning. I'd have to recommend eating at your own risk. Good kuck!

Update: I just came back to this location after 3 years, and I will say the interactions with the employees are much better (I didn't catch her name), but they still cannot get the order right. They charge you for the extras you order and don't give them to you. They get one more star than before because they seem like they're trying harder, but I probably still wouldn't recommend this location. I've been to this location several times because it's the only one around, but it really is terrible. Getting the correct order is rare. I just waited 25 minutes in the drive thru to order (two cars in front of me, one of which was already at the window) and they forgot my chips. The employees are frequently unpleasant and incompetent. Seems this location suffers from a severe case of poor management.

It's gotten a bit better since years before. Service was a more serious and friendly the wait time has been reduced a bit, and the dinning area is much cleaner. However, it's still bad when compared to other Taco Bells in the state.

So my taco was short on meat, I took two bites and found no chicken. Went to the counter and showed the young man, half of my taco was gone and no meat to be found. He had another one made and brought it to me, as he made his way back to the counter he asked other customers how their mel was. Then came to follow up with me to ensure I was happy with the replacement taco. Never heard that at a fast food place, the kid cares about his customers.

I personally think the quality of the service and the food has gone down at this location. The lobby was closed for some reason. I imagine due to staff shortage. I ordered the 3 Soft Taco Supreme meal and 2 Chili Cheese Burritos through the drive through. I received 3 Soft tacos with hardly any fillings, the was just a few flakes of lettuce, no tomatoes and no sour cream. They corrected it when I returned through the drive thru a second time. Still the quality was very lacking even for Taco Bell. The chili cheese burritos we not very good either. The staff was very friendly though.

Found a hair in my burrito. They made me a new one and gave a coupon for a free taco.

Update: service has gotten quicker lately. not nearly as bad as it was a few months ago. everything else feels the same. new people like every month or so (I don't go often) The Good: some of the staff are quite pleasant. much of the time the food is made correctly. The Bad: some of the staff are a bit off. not necessarily rude but you know if you had a problem, you might find out. when the order is wrong, I'm already where I'm going when I find out. you can sense the bad attitude effects custom orders as things aren't made right but certainly made the standard way. I don't think they keep staff for very long as every time I go thees a new person. they had an exceptionally good woman running drive through but she seems to be gone. dunno what happened there but bring her back please. white lady, brown hair? cant remember. Drive thru takes a long time regardless of day. don't know why. i mean sometimes 20 minutes with 3 vehicles. it's fast food lmao. The ugly: Ordering from a touch screen is both nice and creepy. Good for disabled folks I suppose. Food items are weird now. cheezits in my taco? no ma'am. Taco Bell itself is getting weird

Connie M Waller

I hate that there's no person to take your order, just a stupid machine so we didn't get everything we wanted

John Roberts

The lobby was closed due to "unforeseen circumstances". Went through the drive thru. The drive thru attendant was very friendly and upbeat. Drive thru line and food was handed over in a reasonable time. Unfortunately food was given to me lukewarm to nearly cold.

I didn't even get to taste the Food so it's a one star. We pull up about 7pm and use the restroom then start to walk inside the dinning room and they tell us the dining room is closed. It kinda felt like the covid days so we just left. 👎

Very unfriendly staff, poor management, poor quality food, and a very unprofessional attitude and business savvy. And 4 years later, they can't grasp special orders. The staff is too lazy to open a new can of cheese, so they started shorting the containers. The language from one of the employees was absolutely foul, and I would not recommend bringing sensitive ears into this establishment.

The service at the drive through was great. The food totally sucked . Extremely cold and the cheese wasn’t even melted. I payed 14.00 and had to throw it away and go to McDonalds. This is fast food that cost money and it should be hot with melted cheese. Just gross

2 people working. First time at this location. Took 20 minutes to get a burrito and crunch wrap. Male was not concerned at all about possibly moving around a little quicker. I've heard a lot of bad things about this location. I love taco bell. I'll give them one more shot.

I'm a pretty observant person, but I'm also pretty understanding. #1 - time management needs to improve. I know they are short staff sometimes, and I know they're also training people in, but goodness gracious, you're sometimes waiting for 30mins or longer and there's only 2 people in the lobby and 1-2 people in the drive thru with 4-5 people working. #2 - cleanliness needs to be re-trained. Specifically when to chnage gloves. I've witnessed multiple times someone have visible dirty gloves (food on their gloves) and they go from making food, to fixing drinks and giving out cups, and back to making food. Ive seen someone handle food, go to handle a customer at the window, then go back to making food. Ive seen someone making food, bring someone theor order, go back on the line, pull their pants up and proceed to make someone's food. And stop and pull their pants up every so often. To some people it may not be a big deal, but I'm a nurse. That's like me changing someone brief, and it has poop in it, but instead of me changing my gloves afterwards, I proceed to continue with care getting poop and pee on the blankets and all over the room, and come back and give them their meds with the same gloves. Like come on dude. My ex worked here in 2020 and after he started here, he use to refuse to let us eat here because he said it was filthy, until one of the managers made them all stay late and deep clean. Was trying to give this place a chnage and be understanding #3 - don't think it's professional for employees to argue in front of customers. Probably not professional for an employee to catch an attitude because he was the one that messed the order up and has to fix it. I get it's busy and you're trying to get food out, but sometimes it helps to stop and double check. Also there one guy who just throws your food on the counter. And also have the time, when you get your tacos they're all cracked and falling apart. Or the contents of the burritos are not proportioned. Alot of times they're overpowered by beans #4 - communication between employees need to be better

Kelly Deloach

Those who rated taco bell as fastest food never ate at taco bell in dickinson nd. Always a risk going there for lunch as you can never get in and out in less than 45 minutes (how long does it really take to throw some stuff in broken taco shells when the ingredients are already made).

Salvador Stark

Employee kept walking around loudly singing while our food sat on a counter getting cold. Waited for half an hour then went to the counter. No one would help us. Finally, a girl walked in fresh on shift amd helped us before even clocking in.

Brian Baker

Ordered dine in; waited 15 minutes for food. six people working but no one asked us if we had been helped, apologized for the delay, or acted like they cared. One finally said “we forgot you were here. We ate in the dining room but they were closing up everything around us at 5:45 pm. They told us they close dining room at 6 pm. Out in the parking lot, my car door was open near another parked car. Employee stepped out and told me repeatedly to be careful, I was going to scratch his car! Terrible experience!

Jennifer Michels

We arrived yesterday, to no one in the dining hall or at the counter. A lady called from the side, someone to go to the front counter. No one came. After several minutes, a different guy came in from outside and took our order. Food didn't take long but unfortunately wasn't right. The 2 ladies who came in just as we received our food, we're not happy when they couldn't seem to manage making a few simple, straight from the menu burritos. The person making it, didn't make the correct burrito. The drink machine had horrible tasting fountain drinks. We just came for a new item being offered. I'd equate the experience to a dumpster fire. 2 stars is generous. This location is horindus and should be overhauled or shut down.

Pathetic, never opened, closing at 5pm, really, Taco Bell is supposed to be a place for the late night munchies. They need to get it together and close down. Bring in real Taco place, Taco Bueno or a Dell Taco please. Closing at 7?? If this place is mismanaged that they have to close at 7, I cannot trust the food. Time to break out the copy cat recipes for Mexican pizzas

By far the worst TB we have been too. Took over 10 minutes per car at the drive up window. Several cars left. Can't blame the kids in the store. This bad service is all on very poor management. Do yourself a favor and stay away from this establishment.

We just went through the drive through the kids were disrespectful and decided to let us wait at the window for 10 minutes before they told us the kitchen was closed for the night. We called beforehand to check hours and the told us 11 for closing we got there at 10:04 and they messed up our order 2 times. We just couldn’t have tomato’s on the chalupa due to my boyfriend allergies. Waste of time.

Waited 10+ minutes at the window for food. They forgot my order. We finally get the food, half the lettuce and cheese is strewn throughout the bag. And the food made us sick. Never go here worst taco bell ive ever been to!!

Every time I order door dash here, my dasher is waiting 30+ minutes for my food AFTER they get there, it’s ridiculous. And if I order extra of something, it’s as if they don’t add any extra servings, so I’m basically paying extra for nothing.

The entire experience was nothing short of disgusting. To begin, we all had to use the restrooms. The woman's was okay, but could have been better. My husband, and our 5 & 6 year old had to use the women's restroom as well because the men's restroom was overflowed with feces. We should have left at that point, but after being on the road for over 9 hours, and having kids that woke up hungry, we decided to stay and grab a bite to eat.... The restaurant was not busy at all, but for some reason, the dining area was filthy and their trash cans we're full. The floors had not been swept, as there was trash underneath many of the tables and throughout the dining room. Counters didn't look wiped down, sauce areas needed to be stocked... Just everything - Gross. The food... Not sure if it tasted okay because it was actually okay, or if we were all just starving. I'd venture to say the latter, but who knows. Before we left, I told a staff member that the men's restroom had an overflowed toilet so that perhaps if they didn't know before, they would know now and could remedy it quickly.. I was met with "Ok thanks" as he kindly blew me off. I will never stop there again, nor would I recommend anyone else stopping at this particular Taco Bell.

I have been visiting this location for almost a year. It's only been 1 to 2 times a month because EVERY SINGLE time I have gone in this store the wait is 30 minutes or longer and EVERY TIME the order has been wrong or missing items. I moved here from Texas, and at least I can say the below average employees at the taco bell's in Killeen Texas have better service, and at least know how to wrap a taco correctly. After my messed up order the night before the manager proceeds to give me 1 taco and thinks that fixes the problem. This location needs to be shut down. Remodeled. And have some competent employees hired and trained right.

Wanted to dine in at 11am. Waited 45 minutes to get my food. Tried to give me coupons for waiting. Told them I didn't want them for I won't be eating at a taco bell again

There were so many issues with our order here. The taco supreme didn't come with sour cream and tomatoes, which are what makes it a taco supreme. The side of plain potatoes came covered in sour cream and cheese. The rice and bean containers had been pushed in on the bottom so that they looked full when they had barely anything in them. There was another customer whose order was so wrong that they were asking for a refund, and the employee said that there was no manager working today to help. The employee then called the manager at home to ask how to do a refund.

It took 20 minutes for us to get our food, there was a constant high-pitched squealing alarm going off the entire time we were there, and the bathroom was disgusting and had feces on the floor. Worst Taco Bell experience ever. Very disappointing as I usually love Taco Bell.

We pulled into the drive through around 130pm to place a small order. The screen to verify our order was not working; when he read our order back, 3 out of 4 items was wrong. I started to correct the order, but he still didn't understand. I have him the benefit of the doubt, and just thought something must have been wrong with the speaker, and I went inside. Boy, was I wrong. We went in and ordered, and the cashier was very nice. She read our items back, and got all of the items correct. We paid, and sat down to wait. After 15 minutes, we went back to the counter. There were no cars in the drive through, and one person standing at the counter. I asked him if the bag in front of him was his order (in case it was mine and they had forgotten to call our name). He said, well, it's part of my order. He had items missing. Then another man came up to the counter, it was the man who ordered before us. He hadn't gotten his order either. And the cashier was nowhere to be found. She was out sweeping the parking lot for some reason. At this point, pat of the guy's order before us was brought out (not complete as we soon found out...). I asked if it would be much longer for mine. I told her my order number. She said she would be able to get started on it now. Twenty minutes after we ordered! Then, for some reason, she gave me a bean burrito. (I think she thought we were just waiting for that, when we actually hadn't received any food at all...) At this point two more employees came out and started making food. The other cook left right when she told me she was going to start making our food. The cashier came by, gave us free soda, and apologized. She was very nice. But waiting over half an hour for food which was sloppily made and had to be reassembled by us in order to be eaten is unacceptable!

We ordered ahead for pick up an hour prior to our arrival. We ended up having to go back for half our food as it was not included. After returning the chicken burrito did not include ANY chicken.

Last three weeks when I pull up to the window to order vanilla ice coffee. Oh I am sorry we are out of coffee cups. Made the statement it is been 3 weeks when are you going to get coffee cup she got a little snarky and my ugly came out. She was very argumentative. Do not get me wrong I probably caused her to get ugly. But you do not expect a customer service representative to be come ugly. So I called to talk to management who did I get on the phone miss snarky and she only got worse I am not a floor mat for people to get ugly to do I gave it right back. I asked to talk to someone else . She said there are s no one else. No wonder why Taco bell cannot get anyone to work for them

We show up, lobby doors are locked. No sign or anything. We then go thru the drive through and ask why the lobby is closed.. they say “short staffed”. Ok fair, but put a freaking sign on the door. Then, we ordered two numbers 2’s (6 soft shell taco SUPREMES). They give us the tacos that had atleast 200 packets of sauce.. so 2 orders. The tacos were NOT supreme. So we then had to sit back in line. We get back to the window and he takes the bag from us and wanted to just put the sour cream and tomatoes ON THE TACOS WE GAVE BACK. That’s sooo not ok. So we told them absolutely not and waited another 10 minutes for new soft shell supremes.. (atleast we HOPE they’re new ones. Who knows at this point). I definitely will NOT be back. Someone needs to teach those kids how to work in the food industry.

Listen, I get that this is fast food and I don’t have high expectations, but this is hands down the worst Taco Bell I have ever been to. Where do I start? I didn’t get a spork to eat my cheesy potatoes with. I didn’t get any of the sauce packets I requested. I didn’t even get all of the items I ordered. What I did get wasn’t any better. The cheese in my roll ups wasn’t even melted and the tortilla was cold. Even at 10:30pm on a Thursday, it took over ten minutes to get a whole three cars through the drive thru. Clearly, no one at this location is even remotely concerned about doing their job, much less with any amount of accuracy.

I was very disappointed, the burrito did not have any cheese in it . Was dry on inside, I loved Taco Bell but this was the worst experience I have ever had. Sadly will boycott as it sucked.Just because it is in a small town, the quality should not be affected. It shows lack of pride and lack of training to make things the right way. So Sad.as I was excited to go to Taco Bell because where I lived there was none. Not a good place to get food any more. They didn't put sour cream on a supreme, no cheese on a double cheesy burrito, for recommendation skip this place, I sure hope they clean up their act and do it right. Can't visit no more as hubby and I and friends will not. I hope the owner sees this and corrects the problem.Seniors need a place that is affordable and has good food that they enjoy.

Freakiest experience I’ve had at a restaurant, fairly sure most of the workers were high. Half the food was inedible so we threw it away. This is my first time writing a restaurant review, but this one was just so bad I had to let y’all know. A previous employee of the place walked in, spewing all kinds fowl language. The manager went out with her to have a smoke after he told her that he would hire her again if she applied (All this right in front us). We were the only ones in the restaurant and yet our food still took forever to come out. After all this we were simply scared to eat our food, don’t come here expecting quality.

Went there at 8:55 pm on a Monday (yesterday) and waited in the drive thru wondering if they’re open. We weren’t rude at all and a women comes out the back door and yelled “yeah we’re closed!!!” in a complete condescending way instead of just telling us through the speaker that they’re closed. I’m sure it was the manager. How you gonna be mad at customers when Taco Bell is known to be open late?? Get a different job

We ordered on the app and went to go thru the drive thru. The gal answered and said we are closed. My husband said we just ordered on the app. She said we are closed. Our warming table is not working properly and if you would like to have some food from a table that is not working properly I would gladly give you food poisoning. I said all I want to know is how do you get a refund and she said thru the app. They need to close permanently. They don’t want to wait on anyone. My husband stopped with his semi 3 days before that and they wouldn’t wait on him. Doors were locked and you had to order thru the drive thru with a vehicle only. If you are not going to open the lobby for pickup have a pickup window.

This is literally the worst taco bell I've ever eaten from. Over $60 for me, my wife and kids and All the food was smashed, chicken chalupas were completely filled with lettuce and nothing else. no cheese. No meat. No sauce. Just lettuce. If I wanted all that lettuce I would have ordered a salad.. you chose to work in the food industry so if you don't care about you job and you don't want to be there. Find a different job because what you're doing isn't working. People don't work 12 hours a day to eat what we just got.. this is a problem.

One of the worst Taco Bell's. Staff had 2 speeds: slow and slower. Food was hot. Order was correct. The wait was 4 times longer than any fast food in the area. We waited a total of 15 minutes from placing the order for 4 items.

Where do I start…. Came in today on my 30 minute lunch break and ordered at the kiosk, and I was paying with cash so I went to the counter to pay and no one even batted a eye so I sat down to wait. After about 10 minutes I asked a very polite gentleman who I do not know his name but he was of Mexican decent and he advised me to do again. I went to the counter a second time and he asked if someone could ring me up and a bigger woman was very rude to him and her exact words were NO, does it look like we have someone to go to the cash register, that’s why we have kiosk’s…… I’m pretty sure in customer service that’s not something you do or say in front of the customer or to treat your employee like that. Absolutely disgusting customer service. We pay your salary and without us you would not have a job, I feel horrible for the treatment of the other employees also. Your in the wrong line of work (big woman employee) hang in there guys and know your worth and find somewhere else to work so y’all can get treated how you should.

The most rude disrespectful unpleasant employees ever. On a road trip used my gift card to pay for food and they didn’t let us know they were out of a drink I nicely asked to get a different one and they claimed I was being rude and refused to make my meal. DO NOT GO HERE IF YOU ORDERED OFF THE APP UNLESS YOU WANT YOUR MONEY STOLEN.

Horrible experience. Ordered 2 breakfast combos with my husband and 2 kids. 35 minutes later we received half our order. After politely asking for the rest of our order several times which was only a chip and cheese and 2 hash browns we were left with a clueless cashier and a worn down manager. They need some help at this location. The food that we did receive was made correctly and was good, but be prepared to wait awhile. Might be quicker to make it at home next time!

We came up to the drive through Sat there for a little while, everything was moving slow but that was okay, by the time we got up to the ordering box we'd been there for 40 minutes. We finally take our order and move up to the window, I pay for our food, we get our drinks, and they tell us that everyone is inside coughing and puking. And said they aren't sure If they can make our order? But they had been making everyones in front of us? Why would you make their food if you guys are puking and coughing??? Then told us he can make it if we want him to!!?!? We ended up getting a refund, but that was some of the worst service we've had at this place!!!!

We waited in line for over an hour. They kept saying they had many large orders in front of us, but the parking lot was empty and there were no cars in the lot. We would have left, but we had payed online. Not worth it at all.

I very rarely go to Taco Bell because the service just hasn’t been good where I live and I was never planning on writing a review but today when I went through just was the worst so far. It takes forever to order the food, it was cold and then they put my taco pizza in the bag sideways. They have no common sense at all. Who does that. Then I say something to her and she just gives me a crappy look. Not an I apologize I don’t know why they did that or let me get you a new taco pizza just a dumb crappy look and closed the window. I was hoping the Taco Bell would get better when it got taken over by someone else but nope same old lazy Taco Bell.

Where is the new manager she was blonde had glasses she needs to be back in this store immediately. She was really there trying to get that place better working up front greeting customers making sure everyone in the lobby had an update on their order. The team seemed much happier to be there when she was there. They were all laughing and working and she was setting them up for success I can't remember her name she told me she had tattoos blonde hair black hair at one point. Anyway whatever you guys got to do to get her back id say you'd better because the service now compared to them and just the atmosphere totally downhill your staff is super unhappy the problem with higher ups is they don't listen to the people who work with each other. Id bet 1000 that they aren't happy with her gone. Management franchise whoever has control you guys are failing. Bring her back

Went in to buy some food before a movie. Got in entered the kiosk ordered my food. I opted to use cash and it said to wait for the register so I waited for 20 minutes and was finally able to get ahold of someone and at that point the lady just asked if I wanted an refund before I could even say anything. After that it took 10-15 minutes for my food and an employee that wasn’t on shift came into the kitten grabbed food and a drink with her hair down with no net or any sort of gloves while grabbing food. Very unprofessional and disgusting. Definitely won’t be eating here again

Food was wrong and employees nearly didn’t give us our drinks. Ordered of the APP and said it was ready. Had to drive through drive through even though it wasn’t late at night. Employees clowning around. Sarcastic, condescending, and one of them said “ Didn’t even look at the ticket”. When they nearly didn’t give us our drinks. Then left out the sauces the grabbed a bunch and threw them in the bag that was already handed to me. It’s like I’m bothering them for paying for food from your restaurant. Also while delivering food for your other customers, their orders are ALWAYS LATE, they don’t acknowledge you when entering store. Many times see employees go outside come back inside and don’t wash their hands. Whoever is the owner of this store you better drop in unannounced because your ratings are low. Now they store May be totally different in the morning and early afternoon who knows.

Waited at the counter for more than 20 minutes for someone to take my order. No one came! Could see 2 workers but they did not come forward. Not impressed! Very poor service! I found another fast food place with much better service!

Waited 17 minutes in the back of the drive thru, when we finally got our food and paid we check the bag and we didn’t get our order, we didn’t get our money back and paid for a meal we didn’t get, we ordered 5 things and only got 2 that weren’t we didn’t order. This Taco Bell is the worst restaurant to go to in town, I will not be returning until this place gets everything under control. This place is terrible.

This store needs to close permanently. I have gotten food here about 4 times going through the drive through and the wait is always 10 to 45 minutes or more, it doesn't make sense. I love Taco Bell food but the wait is ridiculous! I went today and a couple of other times sitting in the drivethrough and just decided I wasn't going to wait and left. I don't know what's going on but management needs to change, get some dependable help or just close period.

I order 1 burrito and 1 stacker. Took a half an hour to come out. 4 different people that came in after me came and went in that time...and as always Taco Bell forgets the onions...every time...

This is the 3rd time now I have come here and it takes 20 minutes for the food to be made. Normally I wouldn't say anything but when I see 3 people working and 2 others just walking in circles doing nothing, it's aggravating! 3 customers total in the place.

Ordered in the drive through, waited about 10 min. Employee apologized for wait and I asked if I could come inside so my kids could go to the bathroom. About 20 min in, employee apologized and said they have new staff and gave my food away. 20 more min and I finally got my food. There were two other people who thier food was either lost or still waiting for at least a half hour as well. I understand new staff, I understand waiting.. but 45 min for some burritos?! They apologized and sent me on my way. Disappointed. My food wasn't even hot when I got it.. it was warm but I expected fresh after that wait. What a bummer. In Dickenson, ND.

When your order is ready they don't have anyway for you to get your order other than wait in the long drive tru line. My order said it was ready to be picked up and it took over in hour in line and the food was cold. This is supposed to be a fast food restaurant.

Incompetent and lazy staff. Kiosk only but still slow service. Order was missing items and substitutions wrong. Had to pry staff several occasions to correct the order. Atmosphere was filled with array of characters you'd hope not to see in the night.

Crunch wrap Supreme had hardly anything inside of it. Forgot one of our cinnamon twists then had no more were gonna substitute 2 mini Cinnabon but there was also a wait for those so said forget it. Bunch of kids working. One nice young lady that was also doing drive through was the only person that helped me. Not sure where the counter person was. Won't be back. Sad since nicely remodeled but poor employees that don't know how to properly make food and fully complete an order.

I ordered two taco packs at the lobby kiosk. My order took 47 minutes - I watched as multiple people in the drive through line got taco packs and were through the line and gone in a shorter time than I was in the lobby. I asked the manager if she forgot my order and let her know at that time it had been 32 minutes. She did not offer an apology, just told me it was coming. There were a total of 4 employees that I was able to see - none of which were working at the register. There was no sense of urgency visible. As an apology, the team member offered two expired coupons for a free taco. The number of cares in this location are few.

Closed randomly at times, consistently poor food quality, order accuracy is always an issue, speed is tortoise like and this has been an ongoing problem 10 years running. Bathrooms were disgusting, now the lobby is closed and the hours are down to 11 - 5. Just shut this place down whoever is running it, give up. One of the worst restaurants I’ve encountered in my time on earth. The absolute worst Taco Bell and I’ve got 3 years ASM experience to talk from.

If i could i would give negative stars. The staff acted like i was an inconvenience abd refused to take my order, said i could only order on the kiosk that did not work properly. Then when i asked about a military discount, like you get at many other taco bells, i was informed in disgust that they dont do discounts there. The staff was horrible. Fire them all! EDIT: There was an issue with my order after i wrote this. The Assistant manager was genuinely nice and fixed my order with no qualms about it. Thank you to her!!!

Yet another horror story of 45 minutes in a drive through for mediocre food. Given the repeated similar stories in the reviews, I can only assume that the Management at this restaurant is completely incompetent. During our visit, this lack of the most basic skills required to run a restaurant could be seen in the fact that they'd run out of meat, refried beans, nacho fries, tomatoes, onions, Mountain Dew, MD Baja Blast, etc. We'd ordered through the app, had already paid and had some free food included, or would never have waited. Fortunate that we prefer black beans on the stuff we get from TB, so they could make most of our order. Note that some restaurant apps will mark items as unavailable when ingredients run out, or if the ice cream machine is down or whatever...that seems pretty basic and would have saved everyone a helluva lot of trouble. Oh, yeah...points to the reviewers who called the employees out for delaying taking orders to try to pad their incredibly dismal order times. Everyone in line spent several minutes waiting at the speaker, with out a car in front of them. I'd be AMAZED if this restaurant, in Dickinson, North Dakota doesn't have the worst service time stats in all of Taco Bell, globally.

New hours are 11-7. I was waiting in the drive thru for over 10 minutes. I finally get to order at 6:49 and they tell me they are closed. So I went down the road to Taco John’s. Had my food before 7. Who ever runs this Taco Bell needs to figure this restaurant out. Hire some quality employees and they could have a thriving business.

Absolutely terrible, every single time I've ever ordered here somethings missing, and it's slower than molasses! Constantly changing staff but continually poor service is all you need to know about their management. Also the food is no better than a can of tuna I could find lying in the gutter, and the tunas probably tastier and less likely to give me the runs.

Me and my friend went in and used the kiosk things and when we were done and ready to pay, we were gonna pay in cash so we had to go to the counter but we stood there for a good 8 minutes while 3 whole employees looked at us and when we looked in the back there were 3 other employees just sitting in their office, we were getting impatient so I had my friend pay with his card and I just gave him cash. So in retaliation we ordered like 60 packets of hot sause

The floors were absolutely nasty. We had to wipe the table down before eating. If it was super busy on a Saturday I think I would have understood but there there four or five employees just standing around talking and playing on their phones. Water on the floor and trash on the floor and tables.

Lol 3rd change in review the picture speaks for itself. This is actually theft other companies have been sued for the same thing. I was about to eat a taco and got ready to put the sauce in and it looked light so I moved the cheese and lettuce and this is what was inside the sauce packet is for reference in size of how much meat was there basically they were probably too lazy to make more meat so they skimped on it to make my order.

Probably the longes wait for my order 35 mins and they were not even busy. If you’re in a rush you might think about something faster like maybe smoking a brisket for 12 hours. Pathetic.

Well I just went through the drive-thru and couldn't help but notice three employees handling money and then going back to preparing my food. One of them was scratching her head while she was making somebody else's burrito. Absolutely disgusting and will be reported.

I've ordered the Deluxe Box feauturing Nacho Fries 3 times and they keep giving me the Cantina Chicken Soft Taco instead of the Cantina Chicken Crispy Taco even though I marked it down. Also they're not making the Chalupas right, they keep forgetting to add the hard taco shell on the inside. So I started ordering something else since they couldn't get that right, and they got that order wrong too for a second time. It's the 2 Chicken Chalupas Supreme. They got the Chalupas wrong again, didn't put the hard taco shell inside and the outer shell wasn't fully cooked. It's always disappointment after disappointment, it's ridiculous at this point. Also many times before they've gotten the items wrong or they just don't put them in the bag at all. The delivery experience it's a nightmare as well as eating inside the place. My order took almost an hour while I was just sitting there waiting, there weren't any other people there just me and my mom. But they were joking, laughing loudly and being obnoxious. Not giving a crap to take our order or to make it quick.

Gameface B

I haven't been to a taco bell for a while, but since when do customers have to use a computer that doesn't even have Chalupa as an option unless it's some new strange experimental menu option. The manager was in the middle of an interview. We walk in to find there is no counter to place an order. I turned around to see computers saying order here. I tried. Their options are not all in the "kiosk" option. We almost walked out, but the manager broke from his (desperately needed interview), and took our order, admitting that the "kiosk" does not have Chalupa as an option. We were grateful to the manager, but as we dove into our order, it was clear that the people preparing the food were pulling a prank, not trained well, or just plain stupid. ALL of the sour cream was smooshed into one end of everything we ordered, and we ordered a lot. There was almost no meat, LOADED with beans, and not much cheese. I understand the cost of food has gone up, but this was negligence of a branded presentation. Corporate would likely not be pleased. Neither am I. As the manager did well with the "public", and maybe the interview, he has not done well in training the crew.

Alex Jahner

"Boss said we cant make ur food someone ordered 3 party packs" horrible service

Gianna W

Barely any chips used to be full out the bag this is terrible Everytime we go there something is always messed up. Quesadilla is also cold

Jaeden Ailene

I order through the drive through majority of the time. I have not once received the correct food and or the amount of food I payed for that was also on my receipt. I order park review what I have and head home. When I don't have food which is more than I do I drive back through and receive attitude for explaining that I don't have what I payed for. They took ALL of my food out of the bag and stuffed it all back in the bag squishing chips and cinnamon twists while adding what they forgot. I stayed at the windows and went re through it once again and everything was squished.

Brad Malotke

Ordered via kiosk. Saw about 8 people in back, only one of them preparing orders. 20 minutes went by and i left. Went to Burger King and promptly got served.1

Casey Higley

Not a great environment. Could definitely feel the negative energy. Alot of, "I don't even cares". Tortillas were hard, and no meat on either chalupa.

Eric Schuele

Waited in line for about 25 minutes…4 cars in front of me, so I’m not sure what the holdup was. Seems like they are delaying taking orders so that the metric for “length of time waiting” is skewed. Anyhow, ordered just regular tacos with no lettuce and extra cheese…no extra cheese in sight on any of the tacos, even though I was charged for it. Disappointed with my visit, but based on the other reviews mentioning similar issues, and seeing as how those previously reported problems still exist, I doubt anything will change.

Cheetos 74

Ordered too grilled cheese boxes, neither one came with the chalupa, my taco was smashed to smithereens, the cheese cup was a quarter filled. Guess we should’ve looked at the reviews before stopping here.

Luke Freeman

Stay away! Just finished up my visit here and I can sufficientally say that it was the worst experience I've had at a Taco Bell. I truly do love the chain, but the state of the lobby, storefront, and bathrooms was at a level I've never experienced in any fast food joint. Immediately as we walked in, it smelled suspect. There were flies in both throughout the restaurant, even in the kitchen! The bathroom had very clearly not been cleaned all day. To top it all off, the food took at least 20 minutes to get to us. The only redemptive factor was the fact that food did come as ordered, but this location should honestly be closed until they can fix all their issues.