Amani and Amari vlogmas

The Prince Ave location is the best as far as food but in the last two years the quality has gone down a lot. My chicken tenders are barely cooked every time. Food lacks seasoning, especially the dirt rice and red beans. Yall are so focused on getting people out of line that you have totally dropped the ball on quality. People don't mind waiting for got fully cooked food at all. But to wait and the food be trash 🗑 is totally unacceptable. And you need to clean and make sure soda machines are in good condition cause yall drinks are nasty as hell! Soda is to have a kick in it, not a flat tire! Sheesh

Adrienne Ly

I ordered for pick up and they left out my 6pc chicken wings and the Popeyes spicy chicken sandwich I got wasn’t crispy there was barely any in there and the chicken inside was very tough it was overall really soggy, but the chicken tenders were fine.

Zachary Pouliot

I ordered a #2 with bacon and cheese. Everything was great except it didn’t come with pickles, so I went to the counter to ask for some. One employee told me they don’t sell pickles, while another mentioned I should have requested them when ordering. The second employee was kind and helpful, but the first seemed uninterested in assisting. This was my first visit to this location, and unfortunately, it left me disappointed.

Ms Randi

The unattractive older woman with the Afro that was working the drive thru tonight was very rude. She was quick to tell me what they didn’t have as far as entrees but was unwilling to elaborate when I asked specifically about sides. What a horrible experience. Why is she in customer service and why is she assigned to work the mic. Just rude and NASTY looking.

Wade Threlkeld

They like to hand you you wet wings sideways in the box so everything leaks into the bag and then hand up on you when you call to submit a legitimate complaint. Also not friendly to normal customers.

Ryan Sarks

I ate here for lunch today and had the popcorn shrimp combo. It tasted okay, but was the shrimp was a bit oily and the fries were just soggy with oil. I ate all of the shrimp and I ate about 4 four fries and that was all I could stand. I was sick within two hours and have been back and forth to the toilet for 6+ hours already and I'm still going. I think I got food poisoning. The staff is friendly and reasonably fast, but the restrooms in this establishment are disgusting and there weren't even any paper towels.

Billie Oliver

Absolutely disgusting !! We went to grab a family meal and didn’t receive half of our meal , they weren’t busy at all ! My hubby and I both have been sick since eating it do not recommend ! We will never go here again !

Mims Hillis

I occasionally enjoy a Popeye's spicy chicken sandwich and this is the closest location. Unfortunately, it has the worst service and execution of actually making the food of any Popeye's that I have ever visited. I have been there 3 times and two of those sucked. The reason for this review was last week's visit when they prepared the spicy chicken sandwich (which comes with sort of a spicy mayo/remolade sauce) with just enough sauce to say that there was some, but with about 3/4 of the sandwich dry. Fortunately, I was the only customer inside, so I went to the counter and asked for more sauce and was told that I couldn't have any more, and should order "extra" next time. I offered the sandwich for them to add more and she refused again. Honestly I don't know if it is severe laziness, horrible attitude, or an attempt to get people to pay extra for what they should get in the first place, but either way, they probably won't get a chance to disappoint me again. If you want fast food on Prince Ave, I'd recommend the Wendy's right down the street. If you are in the mood for Popeyes, skip this one and go to the one near Walmart on Atlanta highway.

Kyo

I got a five piece chicken, tender combo, and they gave me one tender and three nuggets. If I could give them zero stars I would and I got no refund.

We do Uber eats and this is the second weekend in the roll the refuse to do Uber orders.

Went through the drive thru, needed a moment to figure out what I needed to order, orders a 5pc and 3pc, #5 combo meal, one with 2 extra BBQ and the other with extra honey mustard. The lady taking my order had been okay with professionalism while taking the order, save for a tone of impatience, but hey I get it, I work in fast food too. When we got up to the window, i was not greeted, instead I had to say hello TWICE before I even got a half hearted hi. We were given our drinks, I asked for straws and got ignored (later found in the bag, but no communication indicated that they would be there). We get our food and we were missing our extra sauces. The lady at the window argued with me that I had only asked for extra honey mustard sauce, which wasn't the case, as we had a short conversation about the BBQ less than 10mins prior. I offered to pay for extra sauce if needed, she proceeded to curse the words "God damn" under her breath, huffing and puffing, and rudely handed my sauces to me. I'm truly not one to get upset over issues and matters like these, but the level of unprofessionalism was just astonishing. Especially working in fast food myself. I truly hope she was just having a bad day, and this isn't normal for her. I wish her the best, but she needs to be taught not to take her frustrations out on the people who buy the food that pay for her for her "work". Also, the fries were old, chicken was soggy, and biscuits were hard. Just not good experience all around. 😕

if i could give zero stars for service, i would. i placed an order and picked it up at the drive-thru. the girl working didn’t say a single word to greet me, i just told her my name. she brought out the bag and then immediately shut the window. i get back to my place and every single side item i ordered was replaced with macaroni? even the side i paid extra for? additionally, i paid for 12 wings & received 11. AND ON TOP OF THAT, not a SINGLE sauce in my bag when there should’ve been three. idc if it’s “fast food”, train your workers and educate them to be polite people and actually do their jobs; if there was something that they ran out of, communicate that to me instead of letting me leave with my items only to realize when i’m home that you screwed up or completely just didn’t want to do your job correctly.

After making a purchase at your location on Sunday, February 15, 2026, around 5:00 PM, I later discovered over $1,000 in unauthorized pending transactions on my account. This has raised serious concerns that someone may be obtaining customers’ card information. Although my bank is currently working to recover the funds, I have filed police reports regarding this matter and intend to press charges. I am requesting that this situation be investigated immediately to prevent this from happening to other customers.

Sheila Guinn

Drive thru post is 18-24 inches TOO SHORT!! And I hit it as I turned the corner. I WILL NOT BE BACK!! To either POPEYEX IN ATHENS. That at least 2400.00 per year and I guess they don’t care!!!

Valerie Ward

I stop by Popeyes to ask about the chicken special!! Now the respect when it comes to customer service is ridiculous! Attitudes start right off then from cashier!! Please train this young generation with some skills to treat their customer!! It is sad! We don’t know how to act!! This will keep your rating low with unprofessional children!!!

SARABETH CLAEYS

Overpriced...incompetent staff. They mysteriously forget to put the food in the bag before you drive away. See the $15.04 worth of food that I received.