Melissa did an excellent job today! She was very friendly & checked on us a lot. She should probably be a trainer for other waitresses.\n\nBrandon brought all our chips & hot sauce. He was very nic…

Excellent food, beer was super tender, big portions, tortillas homemade, service on point

Excellent food, beer was super tender, big portions, tortillas homemade, service on point

Excellent food, beer was super tender, big portions, tortillas homemade, service on point

Excellent food, beer was super tender, big portions, tortillas homemade, service on point

Food was great! service was great too! \n\nMy husband and I each ordered the combo #4 where you choose 4 of your items and they came with rice and beans. Both my kiddos got chicken tender plates- H…

Food was great! Service was great too! \n\nMy husband and I each ordered the combo #4 where you choose 4 of your items and they came with rice and beans. Both my kiddos got chicken tender plates- H…

still just as good as before- great service once seated! good food and margaritas- good prices too- felt nice and clean also. they still have the separations for the booths from covid which is a ta…

We had a wonderful dining experience. The tortilla chips and salsa were perfect. Our server was very attentive and efficient. Our food was ready quickly, and served hot. My enchiladas, taco, rice a…

We had a wonderful dining experience. The tortilla chips and salsa were perfect. Our server was very attentive and efficient. Our food was ready quickly, and served hot. My enchiladas, taco, …

We had a wonderful dining experience. The tortilla chips and salsa were perfect. Our server was very attentive and efficient. Our food was ready quickly, and served hot. My enchiladas, taco, rice…

We had a wonderful dining experience. The tortilla chips and salsa were perfect. Our server was very attentive and efficient. Our food was ready quickly, and served hot. My enchiladas, taco, rice…

We eat here at least once a week or so and love the food. Service has always been pretty good and they seem to have a management team and wait staff that has jelled into a great team. 2 beef enchil…

We eat here at least once a week or so and love the food. Service has always been pretty good and they seem to have a management team and wait staff that has jelled into a great team. 2 beef ench…

We eat here at least once a week or so and love the food. service has always been pretty good and they seem to have a management team and wait staff that has jelled into a great team. 2 beef …

As far as Jalapeño Trees go (and I've been to 13 of them) this one was a little on the smaller side. Curb appeal was less visually pleasing as some of the other locations. \n\nI have made it a point …

Always fresh tortillas. Salsa is ok. Food is average. Very nice ambience inside. Staff is very helpful. Nice prices!

Always fresh tortillas. Salsa is ok. Food is average. Very nice ambience inside. Staff is very helpful. Nice prices!

Subpar over-priced food. Salsa and sauce looked gross. Nobody said what the green sauce was. Entire staff clueless about what ingredients were in the food and basically said too bad about food alle…

Foods pretty good. drinks too. Service is good and the ambience is real good. My friend is a waitress there so of course the service was on time.

Foods pretty good. Drinks too. Service is good and the ambience is real good. My friend is a waitress there so of course the service was on time.

The service is horribly slow. We have waited multiple times for chips and drinks and at similar restaurants in Dallas the service is much faster with many more customers

Ordered food for delivery. Food arrive late, cold, and was missing rice and beans.\nBasically I spent almost 40 bucks for not much food.\nLuckily waitr refunded me, but I will never be ordering del…

My sister in law and I stopped here to eat after a long day of shopping. Pleased to say the food and environment was pretty good. Only issue is the booths, in the back by the bar, are super dark and …

My sister in law and I stopped here to eat after a long day of shopping. Pleased to say the food and environment was pretty good. Only issue is the booths, in the back by the bar, are super dark an…

My sister in law and I stopped here to eat after a long day of shopping. Pleased to say the food and environment was pretty good. Only issue is the booths, in the back by the bar, are super dark an…

LRB

Overall a 3 for a few reasons. Ok, the food is great for the most part. It is all authentic, i had a few friends that work at a different location and i can say it is all hand or home made. There is literally nothing from a can. Everything from the chips to the salsa, the chilli, cheese sauces and queso, the rice, beans, all the meats, everything is cooked fresh daily. I mean there is nothing from cans or packages. With that said, as with anything there's going to be fluctuation from place to place because you have a cook that does it better here and a cook that doesn't care over there so you can't really judge every single visit by one visit. You may have 20 visits that are perfect and then have one that ruins everything. So be prepared to have a not-so-great experience but I can tell you your chances of a not-so-great experience are probably slim to none. I would say that out of 10 visits 9 of them are going to be good. I eat at Jalapeno Tree a lot and the reason I gave the three stars today it's because I'm not real impressed with the Athens location. Every visit has always been disappointing if you want my opinion the two best locations are the Gun Barrel City and the Canton location, although Canton has a red-headed waitress that is not pleasant at all so try not to get her, it's an older lady. But don't judge a book by its cover because there might be a very sweet redheaded girl that works there now and it wouldn't be fair to think that she's the one, but you will know if you get the one I'm talking about you'll know exactly she's the one. Okay now for my real complaint which is what earned them three stars. So the Athens location has never been impressive to me and I'm going to go ahead while I've got the small amount of stars and complain about something that's Jalapeno Tree wide their prices can be a bit steep but it's understandable because everything is handmade so I kind of just attribute it to that but the fact that they are charging $17 for an order of chips and salsa is absolutely insane I know what it takes to make chips and salsa and I know how they make their chips and salsa. There is zero justification for an order of chips and salsa to be $17. There is zero justification for an order of chips and salsa to be $10. If there was anything I could change about Jalapeno Tree is the ridiculous price of the chips and salsa. But on a positive note at least they are still one of the few places that give them out free when you sit down at the table I was at a couple of different places in San Antonio and Houston and apparently the Mexican restaurants in the big cities charge now for chips and salsa and I think that is absolutely ridiculous and if anybody is willing to go to one of those places and pay for chips and salsa and you are the problem because that has been a staple and a free staple of Mexican food dining since I can remember and there's no reason it needs to change except greed have a wonderful day! And yes for the most part Jalapeno Tree is a five-star but like I said every cook has a bad day or things can happen so go back a few times and if you still hate it then you can leave a bad review. I try not to review a place with less than 3 unless ive gone back atleast once and then i make sure i mention the first visit and why it was bad and what i found to be fact after the second visit. Goodnight.

MOFOMOCO

Not bad. Cool decor. Carne Asado was very weird. Super tender but some kind of odd flavor and not sure how they made it that tender. Salsa choices were all sweet, not really my thing. Service was excellent!

Anita McWhorter

We have been eating here for years but today and last time the chips were stale and very greasy. Our waitress who we love brought us new ones but still very greasy. I had order of nachos and those chips weren’t good either. I think they saved yesterdays chips and just heat them up in fryer.

Gregory McCurry

The prices were extremely high for the quality of the food! The lunch menu was priced fairly and I was lucky to have gone during this time! I would not recommend going for dinner unless you want to spend more than you would for a good steak! My wife enjoyed the alcoholic drinks they provided! The waitress is the only reason I gave them 3 stars! We had a large group with separate tickets and she was great!

Charles Bowman

Great service. Clean tables. Clean restrooms. Nice setting. Ordered margaritas. Very little liquor. Food was bland to me but if you like authentic Mexican you would probably like it better. Even if I would have enjoyed the food, it would have still be too pricy

Micah Meyers

We were seated quickly but this was not a reflection of the service. Although the server was friendly and kind the kitchen and bar did not do her any favors. We ordered drinks and queso, we got them about 20 minutes later. Then another drink and food which took about 30-35 minutes. They brought part of his dinner (puffy taco) randomly way before the rest was served. The puffy taco was bad, the queso tasted like that cheap nacho cheese you get out of a can. By the time we were brought our food we were full and barely ate any. We are staying at a hotel so it was a big waste of money since we couldn't take it and reheat it. That being said the poblano and charro beans were great and he loved the beef enchiladas with con carne (chili) on it. The salsa was good but the white dip (no idea what it was) did not have flavor. One thing that surprised the hell out of us is that the margaritas we ordered were $15 each! I wish they listed the price because it was great but that blew my whole dinner budget for the next day. I didn't expect to spend $100 on tex-mex. The decor is super cute and the staff is friendly and welcoming. If this place made a few, small changes they would be fantastic. Try and get peoples drinks to them more quickly and the food service was slow, for a Monday especially.

Service wasn't great today. We had to get our own silverware. We ran out of chips and the skinny mojito was awful!

service wasn't great today. We had to get our own silverware. We ran out of chips and the skinny mojito was awful!

1st problem…When we got there it was literally freezing and multiple people were complaining and they didn’t turn the ac off for a little bit until someone got mad and said they were leaving if they didn’t turn it off! 2nd problem…Waitress was not very good with getting some of our order right and just had a weird personality. 3rd problem…Most of the food tasted like a TV dinner in the frozen food section of the grocery store. The tortillas were fresh and good though! With all the high prices of everything nowadays, it’s just not worth throwing your money away for this food. We will not be back!

Katherine Wells

Usually have a great time here. Decided to sit outside since the weather was nice today. Usually service is pretty fast. This time it was not. It seemed like we were annoying the server when we asked for things like refill. Every time we asked for more tortillas we kept getting less and less each time. We got charged $5 for a small portion of "sour cream sauce" which I'm not sure was even their standard sour cream sauce. No peppers or tomatoes or anything in it. Super liquid. Seemed like they made it on the fly for me. It wasn't even good.. idk just seemed like we were nothing but a burden on our server. Not the first time that server has made our experience less than. The first time she wasn't even our server but she ignored one of her tables and then when they told a manager she was loudly talking bad about that table in the back where the table could hear her! Im not sure why she is still working at this place.. im a server myself and stuff like that would be unacceptable at my restaurant. Basic attentiveness and manners go a long way when serving. Anticipate your guests needs before they have to ask, and if they do ask don't seem annoyed, at least to their faces.

Wendy Hulse

Food is expensive for the quality, took forever to get our food. Then the food comes, grandson’s kid meal fish was not good, my chicken quesadillas were the worst I have ever had. Chicken and rice was dry. Our server was very sweet and he gets five stars. But it was our son’s birthday and he chose to eat here because the new restaurant in town was too packed. We are from here, but have moved away and came back to only find that a place we used to eat at, the prices went up and food quality went down.

I just picked up some food from there and I tried to get this lady's attention she was putting up wine glasses and once she was done I tried to get her attention by saying "excuse me ma'am" and she…

Turn on the music and air conditioning in banquet room.

The waitress was talkingtoher boyfriend. After several minutes we asked her to take our order. She popped her. Lips, rolled her eyes and came to our table witha very serious attitude! We decided…

M Johnston

My wife and I came in for a late lunch. The host greeted us and seated us, and then…we were ghosted like a bad Tinder date. No chips, no salsa, no drinks—nothing. We waited several minutes, staring into the void like extras in a slow-motion scene. The restaurant wasn’t busy, so it wasn’t some mysterious crowd chaos—it was just us, ignored, fading away into oblivion. Eventually, we left and went next door to Applebee’s, where they actually know how to take care of guests: drinks, smiles, and a little human interaction. Honestly, the staff here could use a lesson in the lost art of acknowledging humans before they vanish into thin air.

Margaret Fegan

The staff was all nice except the manager. She looked like she didn’t like to be there and we’re super rude. Honestly, I would’ve called her Karen super rude at her employees and everything.. it’s really sad to see good employees having to follow underneath a really bad manager.

Debbie Hays

I ordered the single order of fajitas couldn't believe my eyes when they brought it to my table there was hardly anything there hardly any meat hardly any vegetables(jalapeno tree in Athens Texas) didn't even sizzle like fajitas are supposed to when they bring it to your table. Paid 25 dollars for this. I'm used to the fajitas in Arkansas(fort Smith) (just a single order)you get A pile of sizzling meat and veggies. My fajitas didn't even really have any flavor so disappointed. When I come back to Texas I will never come back to this restaurant. Look up the picture I posted this was my order of fajitas at the jalapeno tree. That's just sick looking. And it most definitely was not hot and sizzling when it was brought to my table. NEVER AGAIN!

Artemio “Sal” Salispara

While waiting for my meal, I quickly noticed that the person bringing out my chips and salsa was sweating profusely and was staring at me with an angry expression. I was still courteous and the only response I received was an angry expression and the sounds of the salsa bowls tossed on my table. This was a very unpleasant experience. A person in such a state should not have been serving food or interacting with customers. The food is your standard fare Mexican cuisine that you can find for much cheaper at other places. I will not be returning and I have informed my colleagues to also stay away.