American Legion

Shelli warren

This Whataburger at 8910 s. Broadway is awesome! The manager Nick is very very professional and friendly as well as his staff. My food is never made wrong it always comes out quickly and sometimes will actually drive a little extra to go to this one

Savannah Boudreaux

My order was taken by a very nice gentleman named Abraham who was extremely polite and welcoming. He even made sure to double check with my little brother that any not normally kid friendly fixings were ok on his burger. He also brought me my fruit snacks I forgot to grab and checked in with other guests in the dining area. First time at this location and already a better experience than any other Whataburger around.

Leo Rowe

I ordered curb side pickup. The manager brought my order and it was perfect. It even included napkins. Sonic rarely puts napkins in the bag. I recommend the Whataburger on FM 1960 at Jones Rd.

Dotty Ragan

It was a drive-through order. I can not eat lettuce since I had my gallbladder removed.

Michelle

I don’t know if the drive thru girl had a bad day but she had a disgusting attitude, ordered at 8:52pm, even forgot my strawberry shake, went back to get it and she fixed her face. Sorry that you hate your job girl👎don’t pick a fast food job if you can’t handle it.

Anthony Mendez

Worst whataburger location for customer service. Employees are extremly rude, especially at the drive thru. I spent $20 for my meal alone only to have the bag of food basically thrown at me and the window slammed in my face. Not to mention that none of the condiments I asked for were not in the bag and my large fry was only half full. Only go to this location if you want horrible service and young rude entitled kids to treat you like its a privilege to order food from them.

David Charette

On 1-8-26 about 5:00 my son and I went in and waited a good 5 minutes and no one came out to take our order. As we were leaving to go to Dairy Queen 3 people came in and a guy sitting in the chair got up and walked around the counter to take their order. This person should not have a job !!!

Dustin Smith

We ordered a sausage egg and cheese biscuit and taquito. We sat in the drive thru line for well over 20mins only 2 cash in front of us. We finally get to the window 3 different people ask what we ordered we told them. Well they had to still make our food, when we get our food after telling 3 people sausage, egg, and cheese. We received both the biscuit and taquito were bacon, egg, and cheese place is an absolute joke

Carson Cross

From the moment we entered the drive thru the customer service was sub par. They did not welcome us with a smile nor did they appreciate our business. We did not ask for much but we received little attention from the staff and felt undervalued as a customer. This is the last straw for me with Whataburger.

Knight Rider 2000

This is the newest Whataburger location in Tyler ... and easily the WORST ONE. After back-to-back bad experiences here in the last couple weeks, I'm done with this place. On a previous visit, I went inside to dine only to find a line of customers and no employee at the front counter. Come to find out, the manager told their employees to stop taking orders and simply ignored us for 10-15 minutes. When we finally got a chance to order, we bought a coffee. But when we went to get it ourselves, the coffeemaker empty. As you'd guess, the food also took forever to get out. On the very next visit, I waited at the drive thru for 15-20 minutes for breakfast despite only one other car being in line. When I did finally get my food, the eggs were super salty. This is a poorly run franchise location with terrible food practices to boot. Go to one of the 50 other locations in Tyler and AVOID this place like the plague. No amount of old lunch boxes can save this sinking ship.