M Salem

One of the best and most authentic Shawarmas I had in the US and the price is very reasonably for the value you get. Highly recommend!

Talal

This was my first time visiting New York, and I was really searching for a good, authentic shawarma spot in the US. Coming from Vancouver, where good shawarma places are limited, I’m always excited to try new flavors—especially in a big city like New York with a large Arabic community. I came across Al-Sham Restaurant and decided to give it a try with a friend. We ordered the chicken shawarma plates with fries. The food was tasty, well-presented, and clearly made with care. The flavors were good and satisfying. The only downside was that the price felt a little high for this type of food, but overall we enjoyed our visit and were happy we tried it. Definitely worth checking out if you’re looking for authentic shawarma in New York.

+2

Adresh Lal (Avinash)

Good Food, Authentic Taste. But very pricey. I tried chicken shawarma. It was good but not worth for $18.

Hamlet

I'm a regular at Al-Sham and have always enjoyed their food, but the service needs improvement. I ordered hummus and baba ghanoush only to notice when I got home that there was no Pita. This is a huge oversight. Now I'm stuck with an order of food with nothing to eat it with. As I said, the food is excellent, so this comment is more about attention to detail.

A Snow

I went in at a time where it was very busy. Ordered a Chicken shawarma sandwich and a water. It was an odd experience because I almost felt like I was bothering them or interrupting. Several people came in after me and placed their orders, they all (including someone whose order was over $80) got their orders before my one/single sandwich made it to me. The sandwich was great and i’d order it again but probably to go or for pick up.

Shaik Sameer

My friend and I went to this place today and ordered two chicken shawarma entrées at $20 each. Unfortunately, the chicken was very hard, and we weren’t sure why. Neither of us was able to finish the meal, and we ended up leaving most of the food on the table. We were also charged a total of $50, including tax and a service fee. I don’t understand why a service fee was added, and this wasn’t explained to us.

Confessions of a Food Freak

Place should be called A SHAME INSTEAD. Horrible and dirty. Not sure where to start but the food was so bad my partner and I haven’t had such bad food in years. The chicken was so dry and tasted old. They gave us salad that was clearly very very very old and tasted off. All the sauces and pickled veggies that came with the plate also tasted off. The rice that came the platter was cold and not fresh. Very disappointed. Also we were told to pay at the end and there was a service fee added to the bill which they told me I had to pay but it’s something that should have been disclosed from the beginning the law states that it must be disclosed on the menu. Overall if I could give no stars I would. It’s a waste of money. Also the girl working behind the counter used gloves to handle the cash / touched her phone and used the same gloves to fill in the condiments and handle the food. Disgusting. Take off the gloves if you’re not touching the food. What’s the point of wearing gloves ??????????????? Also no garlic sauce was given with my meal. They need to get it together.

Khizar Zahid

Very bad overall. Forgot one order and took long to make it. Beef was extremely chewy and overcooked. Rice was bland. Fries were stale. Specifically asked them to not put bread yet the order still showed up with multiple pieces of bread on the main dish. Unacceptable for people with gluten allergies. Avoid this place at all costs.

Yochanan Gross

Shwarma is fine , had some better ones around , but the awkward thing is after I payed and added tip as well, mentioning I want a Shwarma to stay , when the lady served me the food , she asked for another “sitting fee” in addition to what I’ve paid , so I can dine in, this wasn’t mentioned in the beginning , and kinda odd for a fast food restaurant. Deff will not come back

water bottle

The food was dripping oil before I even unwrap the paper packaging, the taste would had been good if not for the over saturated oil. Price on the expensive side consider the quality and the portion size. The store doesn’t see to know how to manage food waste which made sidewalk smelly and dirty a lot of time. Hygiene is not good. I do not recommend it , there is much better food nearby.