Menü
Tom's Restaurant
PosDo

© 2026 PosDo · v3.0

Buffalo

Tom's Restaurant

★★★★ 4.3 · 100 reseñas

At Tom's Restaurant, we're passionate about serving authentic Greek flavors that bring people together. As a Buffalo staple, our fast casual restaurant has become a favorite among locals and visitors alike. We've perfected classic dishes like juicy souvlaki and crispy gyros, made...

Tom's Restaurant

Greek · Buffalo

4.3 · 569 Bewertungen Google
www.toms2go.com

Über Tom's Restaurant

At Tom's Restaurant, we're passionate about serving authentic Greek flavors that bring people together. As a Buffalo staple, our fast casual restaurant has become a favorite among locals and visitors alike. We've perfected classic dishes like juicy souvlaki and crispy gyros, made with love and care...

At Tom's Restaurant, we're passionate about serving authentic Greek flavors that bring people together. As a Buffalo staple, our fast casual restaurant has become a favorite among locals and visitors alike. We've perfected classic dishes like juicy souvlaki and crispy gyros, made with love and care to satisfy your cravings. Our cozy atmosphere, complete with warm decor and lively vibes, makes you feel right at home. Customers rave about our friendly service and generous portions, making every meal a memorable experience. Come taste the difference for yourself at Tom's Restaurant, where every bite feels like a traditional Greek feast.

Was Kunden über Tom's Restaurant sagen

Tom's Restaurant is praised for its fresh, delicious Greek food, especially the souvlaki and feta fries. Customers consistently highlight the friendly and attentive service, often mentioning staff members by name (Dora, Christina, Christine). The restaurant is noted for its cleanliness and positive atmosphere.

Beliebte Gerichte

chicken souvlaki (5) feta fries (3) Open chicken souvlaki salad gyro beef slouvaki

Ideal für

Zwanglos Schnell Allein essen Einheimische

Tip: Souvlaki is a must-try! The portions are generous, and the meat is tender. Consider take-out for a convenient option.

Services

🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner 🥗 Vegetarian 🌱 Vegan Coffee
🎯 Casual 🛋️ Cozy 🤫 Quiet 👨‍👩‍👧 Family 👥 Groups

Häufig gestellte Fragen zu Tom's Restaurant

Tom's Restaurant befindet sich in 3221 Sheridan Dr, Amherst, NY 14226, Buffalo.
Tom's Restaurant bietet greek Küche.
Tom's Restaurant hat regelmäßige Öffnungszeiten. Aktuelle Zeiten finden Sie im Profil.
Tom's Restaurant bietet folgende Dienste: vor Ort essen, zum Mitnehmen, Lieferung.
Die am meisten empfohlenen Gerichte bei Tom's Restaurant laut Kundenbewertungen sind: chicken souvlaki, feta fries, Open chicken souvlaki salad, gyro, beef slouvaki.
Tom's Restaurant ist ideal für Zwangloses Essen, Schnell essen, allein Essen, Einheimische.
Tom's Restaurant is praised for its fresh, delicious Greek food, especially the souvlaki and feta fries. Customers consistently highlight the friendly and attentive service, often mentioning staff members by name (Dora, Christina, Christine). The restaurant is noted for its cleanliness and positive atmosphere.
Souvlaki is a must-try! The portions are generous, and the meat is tender. Consider take-out for a convenient option.
569
Bewertungen

Bewertungen von Tom's Restaurant Buffalo

4.3
569
5★
66%
4★
16%
3★
9%
2★
4%
1★
7%
Bewertungen (100)
A
Amyelia Payne

What an amazing environment full of hospitality and positive energy. Stopped here before a work meeting during a quick trip to Buffalo and was treated like family. The only thing better than the food is the service.

E
Emma Fisher

I can’t express how good their food and service is, the best souvlaki there is in Buffalo!! The flavors are like no other. The service is excellent the women that helps at the front is the sweetest lady I’ve ever met, definitely have to try this place out

M
Michele D'Addario Moser

My husband and I ate there tonight. It was my first visit since their remodel. It is clean and pristine. Dora, the owner was incredibly hospitable and professional. The food was delicious Also.

B
Brooke Taylor

There isn't enough I can say about this place!! The lady that took our order was beyond helpful and sweet as pie!! The delivery girls came with gloves on and were extremely upbeat and sweet. The food was outstanding!!! I'll be ordering a lot more.

K
Kathleen Ventry

This is a great place, food is very good, lots of menu choices. Wait staff is very attentive. Prices are reasonable. They dont rush you out and the place is super clean. Ive only eaten breakfast there , but ive gone several times and its alway great!

T
Tanya Farley

The combo souvlaki dinner was absolutely delicious!! EVERYTHING was so fresh and the steak and chicken were cooked to perfection!! What a friendly, positive environment as well. More restaurants should strive to be like this one. Thank you!

B
Beth Hall

The food was delicious. You will not leave hungry if you get the Mega dinner. The server was very nice. We enjoyed talking with her.

d
dale custodi

Great diner food reasonably priced and served quickly. The restaurant is spotlessly clean..even the kitchen. Not a given there folks. Everything available for takeout. Love it !

N
Nathan Wilkinson

I love this place! I always enjoy the food! The servers are awesome and the price and food portions are perfect. If your reading this just go and see for yourself how tasty the food is! :)

C
Carl

The food is always great. I've never had a bad meal or experience here. Servers are always super friendly and personable. Prices are very reasonable as well.

M
Maria Haas

Primarily take out but has a few indoor tables you can sit at. Extremely fresh ingredients, knowledgeable and accommodating staff. Will but this on my regulars list.

B
Brian Leistner

I got the chicken and beef souvlaki one of the best I've ever had wish I would have known about this restaurant in a long time ago I didn't go in had it door dash 👍👍 but I will be visiting soon thank you for the great food

I
InkedUp716

Tom's is a well known place that has been here as long as I can remember. My wife and I stop in from time to time for a delicious and satisfying breakfast. Friendly staff that make you feel at home! I usually only get the breakfast but have had great souvlaki and gyros as well! Had a very filling and tasty Spiniach and Feta omelet earlier today, check this place out! Be sure to look at there hours as I believe they are closed certain days or hours, but I dont recall.

K
Kristen Telaak

Always very kind and friendly service. Very clean and welcoming atmosphere.

E
Elizabeth Kainz

I go here with my husband just about every Sunday for breakfast. The food is always perfect and the staff makes us feel special, like close friends. I would definitely recommend Tom's! Love the veggie omelette and open chicken! Tom's is excellent!

D
David Mastrella

Phenomenal service and outstanding food. You should absolutely check this restaurant out. Sit down or take your meal to go. I have never been disappointed with the service or the food. A must stop!

A
Ashlee Almond

Nice & clean :) , they have paper straws which i really like because it’s saves on plastic. you can tell they recently upgraded and it looks really nice :) very friendly waitress.. greeted us very well when first came in I’ll probably come back.

L
Leah Burr

Simply amazing. Everything was so flavorful and the chicken and beef were seasoned and cooked perfectly. All the vegetables in the salad were colorful and ripe! And, the loaded fries has just the right amount of topping. The best soulvaki restaurant in Buffalo.

E
Elisabeth Schuster

My first time at Tom's restaurant and it was great! Dora at the counter was super friendly, helped us with a little accident we had there. The food was great. Just as good as going to Greece for your gyro! Will definitely be back for more

C
Carl Grossi

Very nice food and staff were very helpful and friendly!

A
Alicia Czora

I got take out. In and out super quick, which is always nice! Food was delicious! Of course their desert wheel caught my eye... Glad it did 😊 I wish I could remember the name of the woman who cashed me out so I could recognize her properly. She was extremely friendly and upbeat. I definitely will return!

T
Tanya

Today I tried Tom’s for the first time. First the place is beautiful inside. I ordered the Chicken Souvlaki salad and it was absolutely delicious 😋 The lady at the counter was so nice. Very friendly establishment. Will definitely go back and encourage my friends and family to try it.

D
Destinee Lubecki

The lady working from front counter was very friendly , food portions were very big which was nice because it is a little more expensive but def worth the fee texts dollars for the quality . We will be coming back for more to go lunches ! Keep up the good work .

F
Fay Ebanks

My husband and I went there and let me tell you this place is a 100/10. the food, delicious, the restaurant, clean, bright, inviting, the service - STELLAR! I'd go back in a heartbeat!

K
Keara Gawley

The service at this place is as good as the food. They renovated this place beautifully. Going there is getting treated like family, and the food is so flavorful and refreshing. This is absolutely a place worth giving your time. ❤️

K
Kinney

Delicious gyro, beef and Greek potatoes. Get the mega. It can feed 2-3 people. For the amount and quality of the food, I recommend this hands down. We got this few days back as a takeout order. Limited hours, check before you go.

E
Elizabeth McCulloch

Dora and staff are absolute pros. The new look of the restaurant has a really nice feel, modern and attractive. A casual experience to dine in our take out, with the highest in value and taste!

T
Ted Lightfoot LLC

We were a bit surprised when we were told that the menu is all focused on the souvlaki. Tom's is not a typical "Greek Diner" -- with pages of breakfast options, sandwiches, dinner entrees, dozens of pies and other desserts. Tom's has souvlakis, gyros, spanakopita, salads, sides, and a few desserts. Don't go there for the breadth of the selections, go there for the quality. We were told the chicken souvlaki and gyros pita would melt in our mouths. They did. The chicken was as well cooked as any I can remember (including at Michelin star restaurants). The vegetables in the salad were unremarkable. The feta and tzatziki, were sublime. They want to do a few things very well and they do those few things very, very well. The one thing we would have liked for atmosphere would be real plates, cutlery, glasses (not bottles of water) and cups for the tea (that was excellent). But the service more than made up for that.

C
Charles Hassen

Delicious! And nutritious! Very pleasant looking seating area too. Some places make you feel like you're in a cave, but not at Tom's restaurant! Ty for the food!

M
MaryAnn Kramer

Chicken souvlaki salad was the best I've had in years... Fresh ingredients perfectly portioned. Both the dressing and the tzaiki were light and delicious. Service was pleasant and helpful. Planning to go again when there's room for dessert. Highly recommend you pay this place a visit.

S
Sean James

We loved the newly renovated dining room and the simpler menu. Dora was wonderful as our hostess and server. Food was delicious. Souvlaki is top shelf and spanokopita scrunlmptious. We'll be back.

R
Robert Wallace

Amazing food. Great value for the price. I feel bad I forgot her name but the server treated me like I was at her home for dinner! I’ll be back soon.

M
Mjs Ofwny

Best Greek food I have had in ages! There was plenty of feta on the delicious Greek fries. Don't skip the desserts, the rice pudding is incredible and we really enjoyed all that we ate there.

A
Angela Blackley

It's been year's since we have visited Tom's restaurant. They really are the original. Fantastic! In every way. Their menu feature's their best and brightest! If you want REAL authentic Greek. Stop by

A
Andrew Cipolla

Delicious food and large very satisfying portions. Amazing service too! Very quick, and the staff was very friendly and exhibited fantastic manners. Will absolutely be returning!

D
Dean May

Went to Tom's for dinner and can't say enough good things. The best and freshest Gyro Souvlaki I have ever had. You can taste the quality. We were served by Dora who immediately greeted us by saying "we welcome you to our restaurant" and then was so friendly, attentive, and treated us like family. We felt at home and felt joy. What a pleasant experience. We are definitely coming back. For the amazing food and the wonderfully rare hospitality.

M
Michael J. Hoplight

I decided to stop at Tom's get it to get a cheeseburger haven't been there in a long time. Well there's no cheeseburgers there. It's all Greek food They have the most outstanding hostess waitress that you can imagine. This lady could sell a refrigerator to an Eskimo outstanding meal. Great coffee! Just a very nice lunch. I'll be back

P
Pami Rose

Dora is literally the best host/server we have ever met in our life. We saw this place as very highly rated on Google while we were driving around the area looking for a place to eat and was absolutely amazed by the incredible service and most delicious food. Dora welcomed us very warmly and then took the time to beautifully explain all the dish options we had that by the end of it all, we wanted to get everything because she made everything sound so very good. Like another reviewer here said, Dora can easily "sell a refrigerator to an eskimo" cause her service was just that wonderful. In the end, we got the Chicken Souvlaki and the Beef Souvlaki Dinners and both were positively superb. Service and Hospitality with Dora is a 5/5 and the Food itself another 5/5 for a grand total experience of 10/10 that we will most definitely come and visit again.

T
Terri Mcdonell

My friend and I tried Toms today for the first time and were so impressed. The restaurant was beautiful, spotless, and the food was fantastic. The chicken was juicy and perfectly seasoned, the Greek fries were the best I’ve ever had and the server, Dora, was as amazing as the food! She could not have been more accommodating or kind. We will definitely be back!

C
Catherine

Tom's catered a family birthday party and it was spectacular! Delicious, easy to order/coordinate, and reasonably priced. The Souvlaki was so fresh, the chicken very tender, and we could not stop eating the Feta Fries! We thank you so much, Tom's is our new go to for get togethers!

A
Alex 8

My husband and I have been going to Tom’s for years, and it’s always a pleasant experience. We always go for breakfast, the food is really really good, and the atmosphere is relaxing. The owner is always there (every time we’ve visited) and is always friendly, helpful and makes sure your experience was no less than excellent. Only one time we had a waitress that was not very customer-friendly, and messed up our food. We mentioned it to the owner, who took care of our issue immediately, and since then we haven’t seen that mean waitress there. Tom’s is our place to go for breakfast.

C
Corey Olin

Just had a super yummy dinner with the kindest service we've seen in a while. A bit of genuineness in a sea of strip malls.

a
angelica lee

From start to finish it was Amazing! Perfect portions, fresh ingredients, excellent customer service. The Greek fries were the best I’ve ever had! The interior is bright and inviting. Done perfectly! Will definitely be back!

A
Angelica Buie

I ordered Chicken Slovakia in both salad and wrap. My partner loved the wrap and I enjoyed the salad! The Baklava was the best I’ve ever had! The food was ready when I came to pick it up and the person who cashed me out was very nice! I love the remodeled look!

J
John Scime

We've been going to Tom's for years, but this was our first time since they remodeled. It's very relaxing and clean, fresh and updated. The food was good. Everything is served as take out with disposable utensils and bottled drinks. Not sure if this is temporary until they get up and running in full swing or if this is going to stay. Would prefer to have regular dine-in plates and utensils. Overall, huge improvement and we'll be going back.

J
Jay Koite

Such an amazing and peaceful place to enjoy food. The Gyro was absolutely divine, the Baklava was a perfect balance of sweet and delicious. Dora was an absolute delight to chat with and had great suggestions. Will absolutely be returning in the near future <3

D
Daniel Degnan

Ordered the souvlaki with gyro meat. Enough food for two meals. Food came out quickly and was fresh and delicious. Highly recommend the Greek fries. Dora our server was warm and attentive but not overbearing. She was great! Will definitely be going back.

S
Shaina

The food is always prepared quickly and on time. I was surprised that my salad was prepared so neatly the first time I got one, and it continues to be. I have been here a few times now since reopening and the quality has been consistently great. I tried the chicken today and it was very tender and delicious! Thanks for always being so kind and the great service (:

C
C N

Service was absolutely excellent. Perhaps the best I have ever received anywhere.

M
Marc Kotarski

Great service, extremely nice server. Food was very good. We eat at a table but they served it in a take out container.

C
Christina Prohaska

Went in for lunch today with a friend. First time here and also probably important to add, 1st time eating Greek. The establishment was super clean and pretty, the service was beyond amazing and our server was THE nicest woman, and the food was absolutely delicious and fresh! Will definitely be going back! Thank you for such a good dining experience!

H
Harland K

As soon as this populated in my, review section I became so excited. I am in love with this place, from the not so crowded seating section to and the most AMAZING friendly hostess who I am not sure is the owner. I can be having the worse day and this woman with her angelic voice and words makes you so happy. When you visit this place you are welcomed so warmly, I feel like I know the hostess for years, but I don't. Lastly, the food amazing amazing amazing. Great food at great prices.

D
Dale G. Paradowski

EDIT: 4 years from my original review, my points remain - Tom's continues to have absolutely amazing food and incredible service. Get yourself something TODAY and taste the quality! --- The most notable thing about Tom's is the service - every time you're there, the staff really makes you feel amazing about the rest of your day. Oh, and the food's amazing too.

P
Patti Benson

We hadn't been to Tom's in quite awhile, but our recent visit more than met our expectations! The new design & atmosphere of the restaurant is open and inviting; the service, as always, was wonderful; the food was perfect with fresh and quality ingredients! Definitely recommend!

R
Randal L.

This is such a clean establishment either a limited, but extremely tasty menu. Service is always top notch as well. It seems most of their clientele is takeout and delivery customers, so dining in is never crowded or a wait. I highly recommend the lemon meringue pie.

S
Stephen Webb

Mega Burger was perfect, fries were perfect, service was perfect. Update: Previous review was 2 years before this update. Still the best Diner around. Lake Effect is a great diner and gets all the attention. Tom's is better. The food is consistently perfect and the staff is excellent. All because of the example set by ownership. They make everyone feel welcome and appreciated and it's genuine. Give them a try. You'll see. Update July 19th 2020: I miss you guys! I hope all is well and to see you all soon😁

M
Melissa Harms

Awesome food, and very willing to accommodate the picky eater. You can go for huge meal, or just a slice of pie and they treat you amazing. Very happy I stopped in. My son got strawberry pancakes, and it was HUGE! very clean environment. Friendly staff. Very very fast service. I hope everyone tries it at least once

M
Maryann Cassaro

Had not been here since before the renovations. It is now more of a take-out, but you can also sit in at tables. It was great! Dora helped us; she was so friendly and helpful. Check it out; highly recommended.

M
Mario Gomez

Absolutely excellent experience. I enjoyed freshest Souvlaki salad ever, the portion was great. If you're hungry you won't be disappointed. The chicken was delicious and cooked when ordered. The lady was very courteous, attentive and graceful. Everything at the restaurant was immaculately clean also. I drive by this place every day and for my first time it was unexpectedly delicious and pleasant to dine in.

Dutch Shepherd
Dutch Shepherd

Souvlaki is incredible, they don't skimp on ingredients/toppings. Pie was incredible too. Lady waiting on us was so sweet. Large portions, meat was so tender it melts in your mouth.

Karen Miliotto
Karen Miliotto

Great spot! Take-out or dine in. Fresh, delicious food, and Dora is so friendly and upbeat!

WyTerria
WyTerria

I ordered the Open Souvlaki Value Box with regular fries and it did not disappoint! I travel to Buffalo once a month for work, and I can honestly say I cannot wait to come back here again. What really stood out to me was the experience. I placed my order about 20 minutes before closing (something I usually avoid for obvious reasons), but the food came out hot, fresh, and delicious. On top of that, the woman at the counter was so kind and welcoming—she took the time to greet me properly and even shared a bit of the restaurant’s history. Learning that it’s been family-owned for several generations made the meal feel even more special. Great customer service paired with great food is always a win-win. Highly recommend this spot!

Zachary Dearlove
Zachary Dearlove

I go here often with my mom and often order online for just myself. The food is always the same and always great. The waitress/ counter lady is absolutely amazing. She is sweet, kind, and offers amazing service. If you are looking for consistency and over all good food this is a must try for everyone.

Crissy Morrison
Crissy Morrison

This place has been remodeled and looks beautiful! The lady servings us was absolutely amazing and super friendly! If you are a souvlaki fan, this place is a must! Food was delicious and perfectly portioned.

Robin Miller
Robin Miller

Fantastic is the best way to describe this restaurant! Christina was a delight and a foodie angel! Had the beef slouvaki and the meat was tender as can be. Great service and great food will return to this Buffalo establishment!

Pagemaster11
Pagemaster11

Super clean and very nice inside. Friendly staff. Good food, reasonable prices. Will be returning!

Marcus Hall
Marcus Hall

Christine helped handle my families order. She was amazing. Very kind and thoughtful! The food is always great. The cooks in the back pay attention to detail and will accommodate modifications any way they can. 10/10 would recommend. The desserts are lovely as well.

Susan Schrock
Susan Schrock

The owner, 3rd generation, greeted us at the door and directed us to a beautiful sitting area. She was so friendly, polite, caring, and lovely to talk to. The food was absolutely amazing! So delicious and big portions. The feta fries were sinful! This will be my "go to" anytime I'm in the area! We also got 3 different homemade desserts.

Shanell Randle
Shanell Randle

Everything was so fresh and very good like always

Shannon Masters
Shannon Masters

Stopped here for a late lunch with my mom while we were out shopping. The restaurant and facilities were spotlessly clean. It was quiet, we were dining in. Service was fast and food was delicious. I had the open chicken souvlaki salad, huge portion, very generous amount of chicken and feta cheese on the salad. My substitutions were honoured (no tomato or olives). It is a takeout model so food is served in a to go box, plastic fork etc. Drinks are only by the bottle (ie no tap water). So glad we stopped here!

Mak C
Mak C

Open chicken souvlaki with sweet potato fries Chicken souvlaki wrap with regular fries Delicious! Customer service at the counter, she was overly nice. Almost like rehearsed customer service lines and AI. Inside of the restaurant smelled very clean and it was tidy. Would return :-) thank you!

Ryan Mock
Ryan Mock

First time ordering from Tom's, did a take out order. Number one, the place as very nice and super clean inside, good positive energy. Number two, The waitress that cashed me out has to be the nicest, friendliest, most cheerful person I have ever met. The staff is incredible. Number three, the did was absolutely Delicious! Steak was cooked perfectly and everything was very fresh. Hands down the best Greek food I've had in WNY. Keep doing what you guys are doing! I will most definitely be back and spread the word how good your restaurant is!

Ryan Ryan
Ryan Ryan

It's a shame this place has so many bad reviews on yelp from the 2010's, because the food here is fantastic. If you take the time to read the recent reviews from 2020+, you'll see they are extremely positive. The food here is great. Don't miss out. I come here to satisfy my souvlaki cravings.

Evie
Evie

The chicken has delicious flavor, the salads are fresh and arranged so well, people at the front desk are kind, and I'll definitely be coming back for my lunches! An excellent value for the price!

Mr. Six
Mr. Six

I don't know where to begin. The warmth and kindness that exuded from Dora made me feel like I had arrived at a beloved friend's house for dinner. Chicken souvlaki was absolutely delicious, the gyro flavourful, the portions enough for second dinner or to share with a friend - and the Greek Feta fries will send you over the moon.

Ebenezer john
Ebenezer john

Love this GREEK PLACE !!!!! The food is soooo good didnt get a chance to dine in but the place was well maintained but had a take out and quality and the quantity was the best will definitely go back for more

Michelle Mia
Michelle Mia

Beautiful lunch experience! Will definitely be returning! Amazing food that is always fresh! Our server provided amazing friendly customer service! It was such a great experience can’t wait to go again! The feta fries are a definite order again!

K
Kathleen Morinello

Very clean and modern. Food was served in plastic take out containers with plastic utensils. We had chicken souvlakis. Tasty. We had water with the meal. It was bottled water. It appears they are wanting to cater more for take. No credit cards, only cash.

M
Miguel Chang

Good place for brunch on a Saturday. Server was friendly and helpful. This place wasn’t crowded when we went around 1:30PM, however they closed at 3PM. I ordered the chicken souvlaki omelette with rye toast. Chicken was a little salty but the whole dish has a great overall. The Tzatziki sauce was great along with the hash browns.

B
Bonnie L

This small Greek restaurant has a somewhat limited menu, but the food is good and plentiful. I also had the nicest server. She obviously likes her job and seems to know her regular customers. Very pleasant experience.

F
Fran Stoklosa

Very clean. Good service. Nice variety of food choices. All day breakfast is featured. This is a new find for me and I would go back. Not at all pricey.

Tony G. (Maintenance Guy)
Tony G. (Maintenance Guy)

Tom's is 4 out of 5 good. Very, very good! The bacon is exceptional. Delicious. Thicker and more flavorful than most diners. The waitress said it's all natural. The hash browns are extremely good. Old school. Actually hash. Good coffee. Excellent service. Tom's has Apple TV. Reasonably priced. Killer location. Close to the bus route, Wegmans, Walmart. At Sheridan and North Bailey. Definitely a go to diner for a great meal.

O
Oluwatoyin Campbell

Nice and clean place, good service, good portion. However, I feel the food could be tastier. My gyro was cold and fell a little flat

G
Gwendolyn Sterling

You won't find anything absolutely amazing here, but if you're in the mood for some hearty diner food at any hour, head to Tom's. I've had great homemade pastitsio there, but everything else is pretty normal. They do have sweet potato fries and the service is always excellent.

H
Harold Harden

My children and friends patronized Tom's 3 times in the last five months. We were pleased with the service and food. Unfortunately, when my daughter, son, and I went there for lunch 2 weeks ago, we found an ant at the bottom of my sons' meal. When I brought it to the attention of our waitress she immediately responded by saying, "Yeah, it's an ant from the window. Customers bring ants in with them. He (my non-verbal, special needs son) might have brought it in with him. I clean the windows personally myself (use of the reflexives is a hoot) every morning. We keep a clean restaurant here." She was very defensive and insulting to my children and me. She did not offer any apology or compensation whatsoever. / Needless to say, my family will no longer patronize Tom's. I will not recommend Tom's to anyone. By the way...this is my first written negative review of any business. I am a very tolerant person and work with difficult people every day. However, when a restaurant implies that customers puts ants in their windows after staff work so hard to "wipe the window sills" each morning, I am compelled to write a negative review. P.S. - I still tipped 15%.

K
Karen House

Went to order soup and was told there was no soup on Sunday's. Seriously, this is Buffalo and a cold day. If it was their policy, fine however as we sat down they need to mention this, Also, I ordered hot chocolate and as a woman with coffee came buy she re-filled it with coffee! Seriously, our food was delicious and fresh when it came out!

P
PJ B

Great staff and food. Love the gyros and my son loves their burgers. I didn't rate 4 or 5 stars because this is a home style place, nothing fancy , but that's what is great about it. Oh..donr forget desserts!

A
Autumn-Diana Standingwolf

They refused to cook my eggs to my liking (scrambled flat like an omelet) telling me that they only scramble them. There's buttons for "limp" and "crispy". The home fries are not fresh, they're the free cut frozen kind. The portions are large, and the service is quick, friendly waitstaff.

D
David Weiss

Trying to be kind based on their history of friendly service and good food. Nice renovation but very limited menu, no table service, no hot drinks. Kind of a McDonald's atmosphere. Souvlaki was as good as ever so I'm giving it three stars. Hoping they expand the menu and service quickly to get back to more of the old style Tom's.

Matthew Shea
Matthew Shea

No breakfast items anymore, and the menu is much smaller. I stopped in after a doctor appointment for a late breakfast, expecting to get my favorite gyros & feta omelette, but 'tis no more. I moved away for a while and came back, and the place really changed. It's more cafe than diner now. Very clean and nicely remodeled, but just didn't have my favorite dish. 🙁

S
S G

Some places are expensive, but great tasting. Others are cheap, but bland or uninspired with poor quality ingredients. Somehow, this restaurant has managed to be both expensive AND poor quality. At least the staff is friendly and the food comes out fast--just don't expect it to taste that great.

M
Michael P

This place used to be stellar, maybe it was by luck, maybe it was by chance. I used to go weekly, religiously. Then the food started going down hill. The potatoes started being perpetually under cooked. On my next visit I asked for the potatoes well done and crispy to avoid this. I received under cooked potatoes again and was told "They come how they come". The cook is so set in his ways that he can't even accommodate requests or substitutions. I haven't been back in over a year.

w
wildman03181995

Don't know how to cook steak at all. It was over done and all you can taste is vinegar

A
Angry Rooster Creations (Madis Omega Reuse Recycle)

The servers were very nice, friendly and willing to help.. my meal was very good... the rest was not a good experience.. My wife wanted her hash browns extra crispy and the manager treated it like we were requesting a burger made of unicorn meat..we were in the far back corner of the restaurant and could hear the cook having a hissy fit about having to make crispy hash browns .. in addition the manager (maybe owner) was being very condescending in a loud voice to make sure everybody around us knew how unreasonable we were being for wanting the food we were paying for to be cooked to our liking... Even the logic that the manager had for not being able to get crispy hash browns was terrible... She said that they had 30 people in the restaurant before us that all ordered hash browns!! Somehow or another that was supposed to make the fact that ours weren't done properly okay... isn't it rather routine, desired or even expected for a restaurant to have a busy Saturday morning??.. I would think it would consistently be one of the busiest times of the week... the best part was when we were cashing out the condescending manager said she'll remember us for next time...NEXT TIME!!! haha that's funny stuff...oh yes..I almost forgot...$3 for some of the worst coffee I've ever tasted... if I ever go back I think I will order the Sasquatch steak...ha ha that's a joke.. everyone knows there's no such thing as Sasquatch... Or crispy potatoes

k
katy Hoff

We always loved going to Tom's for breakfast, lunch, and dinner...but especially enjoyed their breakfasts. The place was friendly and always crowded. Food items were extensive and service was the best. Plus, the price was right. We were a group of 4 and went there one afternoon recently. We were looking to have good old fashioned comfort food, while we did some long-awaited catching up. When we walked in we saw that the entire restaurant had been renovated. It was bright, new, and clean. It was nice, but surprisingly with only a few tables scattered throughout. Nothing like the Tom's we knew and loved. It was totally empty, and felt kind of "Twilight-zonish". There was only one employee/server. She was very pleasant. We assumed she probably did everything from taking orders to prep/delivery, to cashing-out. This is fine I guess if Tom's is cutting back on expenses, but not so great for customers used to a particular mode of dining. We were handed a little paper menu with next to nothing on it. Those full breakfasts of the past were not to be found. What a disappointment. Unfortunately we decided to stay, due to a dining companion's mobility. We ordered coffee. It came in a paper cup. Really? There was no silverware but rather plastic flatware. There were no glasses, cups, plates, or bowls. Our Souvlaki salads looked pre-made and came also in plastic containers. Basically, what we had was a limited selection of take-out fare. It was nothing like the Tom's of the past. And definitely not worth the prices charged. Side note to owner "DK": We are very well aware of what the pandemic has done to everyone, especially businesses. What has happend to many is sad. Stores and restaurants have made some changes, but are happily coming back. Our most recent visit to Tom's however, was not at all what we expected. It was a shock. In reading some of your reviews, particularly those that were not positive, let me say this. As a business owner myself, I am appalled at the way you respond to customers. Never do you speak to a consumer the way you spoke to those who gave their honest opinions. That is after all what reviews are supposed to be. I don't know who trained you in customer service, but you definitely do not exhibit any. You always want to send people away with a sense of satisfaction and a "good taste" in their mouth. A ticked off customer will write a bad review and word of mouth travels faster than a speeding locomotive. You commented that Tom is your father. I doubt he would ever behave the way you have. What a disgrace your sarcasm and offensive behavior are to his fine reputation. BTW, the 4 of us frequenting your establishment are all business owners. We are discussing the way you conduct yourself with others also in the profession. You may want to think twice about what you say and to whom. You never know who might be listening.

H
HP Make America Great! USA

Went there for Breakfast and was seated across from open view to cooks. The one cook was swearing and treating the servers with no respect. Yelling and complaining. I wanted to move but a party of 25 came in and no place to go. I told our server I did not know how she was able to work there. Will never go back. Eggs were also overcooked.

M
Mike DeMart

We have been customers for over 20 years. I don't know what happened other than the "owner" in the kitchen must be very intimidating to his staff. Dora, who for years we thought was one of the owners, got involved with the issue we were having over under cooked chicken souvlaki. The original waitress was trying to mitigate the problem and it was obvious that she was apprehensive to ask the cook/owner to make the order right. They had words that could be heard by customers. When Dora got involved, it was clear that the friendly, smiling face, we had come to know over the years, was very troubled. She was clearly being instructed that she would not be able to help us with this very simple request. After all these years, we will not be coming back! Judging from some of the other bad reviews, whatever has changed will be the demise of this once friendly restaurant. It is unfortunate since we had gotten to know the wait staff very well. Several years ago while we were having our kitchen remodeled, we practically lived at Toms. Now, we wouldn't go back on a dare! Sad! When this review is read by the staff, they will know the incident but not be surprised by our decision.

D
Dan Pug

I would have gave it half a star if I could. The food is mediocre, prices are high and the owner is a complete jerk. The waitresses are decent however the owner will discipline the waitress for talking with customers. I showed up there for a Texas hot and watched the owner microwave he hot dog before put on the char broiler for a minute to give it some lines. This place used to be great until the original owner Tom handed the place over to his daughter and husband.

M
Meaghan D'Arcy

SUCKS!!! Waitress was horrible, got entire order wrong. Quality of food there has gone down significantly. Definitely disapointed with both service and food. Also is extremely overpriced....i got 2 pancakes there for $6, seriously i could get a huge stack for half that price elsewhere! NEVER going back...no wonder why they have cut their hours, I'm sure it'll close down soon.

R
Robyn Turner

Haven’t been here since the pandemic. Called to see if they where open to dine in, they said they were till 3pm so we decided to go. We got there and the whole place was changed there were no more booths and it was all open they have no table service. They make you order at the counter then bring your food to the table they have no breakfast menu. Use to go here all the time it was the place to go late at night after drinking or getting some good chicken fingers. They use to be 24hrs. But since the daughters took over this place is ruined I feel bad for the father who worked so hard to make this place and now it’s a horrible place will never go back. They should just closed the doors and sell the place.

Anmelden, um eine Bewertung zu schreiben

Anmelden
👑 Gehört es Ihnen? GRATIS beanspruchen!

Werbung entfernen und Menü verwalten

Entdecke deine Gegend

Mehr Restaurants in Buffalo →
📸

22 Fotos

Entdecke Fotos von Tom's Restaurant

Tom's Restaurant
Tom's Restaurant
Tom's Restaurant
Tom's Restaurant
Tom's Restaurant
+17 Mehr
📍

Informationen über Tom's Restaurant

Anfahrt

3221 Sheridan Dr, Amherst, NY 14226

Buffalo, NY 14226

Karte wird geladen...
Tom's Restaurant
Tippen für Wegbeschreibung

Highlights

Gute Bewertung
4.3/5 Sterne
💬
Viele Bewertungen
569 Bewertungen
💰
Preiswert
Preisniveau
👨‍🍳
greek
Küchenart

Dienstleistungen

🍽️ Mittagessen
🍾 Abendessen
Kaffee
🍰 Desserts
🥗 Vegetarische Optionen
🌱 Vegane Optionen
🥡 Zum Mitnehmen
🚚 Lieferung
🍴 Vor Ort Essen

Speisemöglichkeiten

🍽️ Vor Ort Essen
🥡 Zum Mitnehmen
🚚 Lieferung

Restaurant-Infos

Status
Vom Inhaber verifiziert
🕐 Horario Hoy
Closed
Bewertung
4.3/5
💬 Bewertungen
569
💰 Preisniveau
$
📞 Telefon
+1 716-837-7310
🌐 Webseite
www.toms2go.com
📋 Speisekarte
Speisekarte ansehen

Ausstattung

🅿️ Parkplatz
Rollstuhlgerecht
🚻 Toilette
💳 Kreditkarten
📱 Mobile Zahlungen
🏘️

Die Nachbarschaft

Standort

3221 Sheridan Dr, Amherst, NY 14226

Buffalo, NY 14226

🎮

Spiele

🎮 Sammle Punkte beim Entdecken!

Spiele Find Me und löse Punkte gegen Rabatte bei Tom's Restaurant und anderen Restaurants ein

🎮

Sammle Punkte bei Tom's Restaurant!

Spiele Find Me und löse Belohnungen hier ein

Sammle Extrapunkte und löse sie gegen Belohnungen von Tom's Restaurant ein

🏆 Belohnungen von Tom's Restaurant

💰

10% Rabatt

Bei Tom's Restaurant

1000 pts
Verfügbar
🍽️

Gratis Vorspeise

Bei deinem nächsten Besuch

2500 pts
Begrenzt
👑

VIP-Tisch

Premium-Erlebnis

5000 pts
Exklusiv

um Belohnungen einzulösen und Punkte zu sammeln

📋 Wie funktionieren die Belohnungen?

1

Spiele Find Me

Alle 100 Scorepunkte = 1 Belohnungspunkt

2

Sammle Punkte

Worker erhalten 2x Punkte pro Spiel

3

Löse Belohnungen ein

Rabatte, Gratis-Essen und VIP-Erlebnisse

Anrufen
Bewertung auf Google hinterlassen
👑

Gehört es Ihnen? GRATIS beanspruchen!

Werbung entfernen und Menü verwalten

Anmelden & Spielen

Überprüfe deine E-Mail!

Kein Passwort nötig — wir senden dir einen Link per E-Mail

Wir haben dir einen Zugangslink gesendet

Prüfe deinen Spam-Ordner, falls du ihn nicht siehst