La Almadraba

Ramel Franta

Just went to dunkin this morning to get a bacon jam grilled cheese they 1st gave us the wrong item then after going back in to get what they had already messed up it was wrong yet again im sorry but egg dont go on a grilled cheese and maybe if you would pay attention to what someone says instead of rushing them yall would do a better job

Kayla Craven

food was very burnt, drinks were okay. just really unimpressed usually this is a great location.

Danielle Benninger

I was going through the drive through and asked for an additional cup. I asked the gentleman if I could get a water cup then and just dump it out because I mix the coffee with my protein shake and have done this plenty. The RUDDEST woman superseded the gentleman’s voice and yelled at me LITERALLY WE CANT UNLESS YOU BUY A LARGE DRINK. Mind you in my decade of going to Dunkin this has never been a problem. It sucks they’ll hire any person these days who haven’t learned how to communicate kindly.

Brian O

I found a long Black PUBE in my sandwich this morning. ALL PREPPERS SHOULD USE HAIR NETS. There is the 10" PUBE on the receipt

Khamren Chanthavong

Terrible Employees, they all have attitudes and all seem extremely miserable. One young lady took my order and had majority of my order wrong I ordered two drinks they gave and charged me for three, I also ordered a bagel with cream cheese and they gave me a bagel with no cream cheese. When I told the young lady at the window that part of my order was wrong she exceeded to tell me that it wasn’t wrong and tried to argue with me… very disrespectful and a awful dunkin to go to if I could give this 0 stars I would.

Kasen Maverick

They don't understand their own sequence system. Become flustered easily. Expect you as the customer to fix the sorting issue, in which case unacceptable. The food was acceptable as far as soothing the burn of disappointment from the letdown of expectations. (Lady's and gentlemen, the bar wasn't that high... It's probably a penny off the ground...) The quality of food you get isn't worth the price and hassle, at least from this particular location. The one in Endicott, however, was wonderful.

Gilbert Elliot

Employee's there are extremely rude and unwelcoming, the lady at the drive through yelled at me after they forgot my food. I now drive 10 mins further to another dunkin donuts just because of the great customer service. This one is on a main busy road so a lot of people have no choice but to put up with the bad behavior.

Harrison Husnay

I walked in to order two iced coffees, the women manager was yelling and swearing at a little girl employee for going to unlock the back door. Proceeded to yell at the girl that she’s “about to go home and doesn’t belong here”. I’m a sales manager, I never in my career have or would speak to one of my employees in this matter. The little girl ended up going to the bathroom and crying. Your employees deserve to be treated better. This was just unacceptable

Kayla Jones

They always have an extremely long wait, which is fine, they’re busy, whatever. But to wait that long and then have 2/3 of your order wrong is ABSOLUTELY RIDICULOUS! I told the girl at the window that my drink was wrong for her to close the window and walk away. After I pulled away I noticed another of my drinks was wrong too. The customer service is garbage as well as their ability to get 2 drinks right apparently. I paid $6 EACH for 2 drinks that I didn’t want. DO NOT RECOMMEND!

Janet MacCollam

Do not order take out through the app. It’s slow AF. It took a half hour this get a coffee with cream and sugar. They have no ability to triage. They forget about the people waiting for take out and focus on drive through and walk-ins. I watched 3 full circulations of the drive through before I got my coffee. I asked the girl when I would Get my coffee and she said “everyone’s been waiting 20 minutes,” which was not true. It was so condescending and rude! Anyway I was late to work. Ultimately this reflects on the management. Likely very poor managers at this place. They need to get it together and at least teach their staff to say “hey everyone sorry everything’s behind, we’re getting to it” or SOMETHING instead of mindlessly looking at us waiting for a half hour.

Robert

Waited 10 minutes for a medium coffee this morning, then a "regular" customer comes in and gets the same size coffee immediately. When brought to the managers attention she did not care and kept telling me it was because this other customer was a regular haha, what a joke.. yeah she might be a regular, but I have a schedule to keep. Maybe this place needs management training on customer service?