Dunkin'

C F (C.S.F)

Jess and the team at Dunkin Donuts are awesome! They handle the Saturday morning rush with professionalism, regardless of inconsiderate customers. Always enjoy getting a coffee here.

Wendy Dutcher

Tired of all these businesses changing to kiosks! Was paying in cash and had to wait in the long drive thru lane, because they didn't have a person at the cash register and only offered the kiosk ( no cash )

Jasson Obomsawin

*Update, the owner called and told me he was aware of the situation and explained what was happening. They ended up fixing the issue and now it is back to normal. Staff is extremely friendly, but the coffee is terrible at this location. It used to be the best regular hot coffee about 3 months ago. Now EVERY time I go there, I can count on having a bad cup of burnt and acidic coffee. I have had it with this location and after reaching out several times to fix the problem with no solution. Everybody I know who goes to this location says the same and said they already stopped going here.

Ashley Miller

Food was fine. But drive through menu doesn't show everything they have for drinks so we ended up getting the wrong tea and the milk in the iced latte w/caramel swirl tasted off.

Thelma Chase

I dont understand why a medium coffee is a dollar more than refill. I dont give my cup to refill because they handle so many different ones and all it does is spread germs but it cost me a dollar more. Those cups cant cost a dollar each. The coffee however is the best!

C ccolgate

Employees with attitudes they better look at!!! I’ve had my orders messed up more than 2x now in one week! Today 12/4/22 12:15 pm the girl handed me a latte I ordered with the late fluid dripping on side of cup. I asked her to wipe it/ the attitude began! Do your job efficiently and you won’t have problems!!

Daniel Lehmann

Not my favorite choice of DD. I prefer 13/31 but it where I was at the time. The girl working the drive thru didn’t tell me the total I owed till I got to the window and wasn’t offered a receipt. I main reason for my “review”/complaint on here is bc the mobile and webpage aren’t working. The Canastota DD has maybe the worst parking lot I’ve ever gone through. As I was leaving the drive thru I about spilt half my coffee on myself!! There are crater size holes through the whole lot but worst through the drive thru. Quite pissed and in a hurry I didn’t bother going in to complain. Luckily I was in my truck bc if I was in a little car I may have broken something.

Anna

Used to be a good place, but now it's horrible. They mess up all the time and sometimes this is the only place we can go. Today the woman gave me a snarky attitude after they messed up my order. 🙄 I've gotten wrong flavors, completely wrong products, sizes, temperatures (iced/hot), food, and watered down. Ugh.

Helen Boerwinkle

Girl was so rude! Could not speak more than 1 word to us "window" at drive thru and coffee was burnt, should have been thrown away not served as ice coffee!! I love Dunkin and do not have any "real" Dunkins near us, just gas station run ones where you are your own and it is not the same. I spent $8.XX on coffee we could not even drink! Could not return since we were traveling on turnpike/toll road. Pictures are attached.

Sandra Jones

Absolutely HORRIBLE service. My husband and I went in to buy 4 large coffees and 2 muffins. Took 20 minutes. Only one person working and she took care of every car that came through the drive thru before even "attempting" to wait on us. I asked if she was working alone and she said for a few minutes as her coworker had left for a break. I was extremely annoyed as there were probably 3 or 4 cars that pulled into the drive thru after we went inside. I "nicely" suggested that if she was going to take care of the drive thru and ignore customers inside then maybe they should lock the doors and tell people to use the drive thru. She said that she couldn't lock the doors!! She didn't even get my point. VERY disappointing service!!! to say the least.