Dunkin'
Donut, coffee shop · Canastota
About Dunkin'
En Dunkin' de Canastota, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte una experiencia única. Desde nuestros clásicos desayunos hasta nuestra amplia variedad de cafés, cada producto está elaborado con el cariño y la calidad que nos caracterizan desde siempr...
En Dunkin' de Canastota, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte una experiencia única. Desde nuestros clásicos desayunos hasta nuestra amplia variedad de cafés, cada producto está elaborado con el cariño y la calidad que nos caracterizan desde siempre. Ven a disfrutar de un ambiente cálido y acogedor, perfecto para comenzar el día o disfrutar de una pausa deliciosa.
What Customers Say About Dunkin'
The Canastota Dunkin' generally receives high praise for its friendly and efficient staff, especially Jess and the team. Customers consistently highlight the accurate order preparation and quality of drinks. However, some customers have reported issues with service attitude and order accuracy.
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Tip: This location is known for getting coffee orders right, even complex ones. Expect fast service, especially during busy times like the Saturday morning rush.
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Dunkin' Canastota Reviews
UPDATR SUPER FAST SERVICE, THANK YOU Excellent service and tried a new menu item. Typical Duncan atmosphere. Parking lot needs repaving since there are a lot of potholes
Super friendly workers coffee was amazing and i bought a pretty cool cup!
We stopped twice there in 2 days, All employees were polite, efficient and friendly.
I ordered on the goal my order was available when I walked in I sent down, I ordered a new item a Ham and Swiss cheese stuffed croisnt.... It was very good however it could have been just a little warmer. I also had coffee which is your typical Dunkin Donuts coffee that was good also hot like it should be..... The interior of the store was neat and clean note issues at all finding a clean tables to sit in..... Young lady behind the counter was very very friendly..... No food pics this time....
My local DD is just across the street from The Boxing Hall of Fame. They made everything very fast and served with a smile. Appreciate the pick me up and I recommend this DD for your caffeine needs. Thank you
Something about this Dunkin' always makes the drinks so much better than any other location. I am one of those '2 pumps of this, hold that' kind of a drink, and they always manage to get it right, and it tastes so good every time. They keep the line moving, even through COVID and the lines being longer than normal. I usually try to pay for atleast 2 orders behind me, because I know most are off the thruway or heading on, pay it forward! :)
I work for ARC and we frequently visit this Dunkin Donuts with our Seniors, all the employees are nice and friendly, they go above and beyond for us, excellent customer service.
Thank you for keeping us all fed and hydrated during the three day boxing convention. You kept clean bathrooms and had cool air. You didn't mind all the foot traffic from all of us visitors from far away. Thank you for your hospitality.
The Canastota location is always on point. NO wrong orders, staff is friendly and the coffee and food always taste great. Most bagels are vegan as well as the hashbrowns. But it would be nice to see a vegan doughnut one day. ;)
This is my favorite DD. They consistently make my order RIGHT. Not that my order is difficult, but us coffee drinkers know how we like our coffee. :) they also take the time to STIR your drinks for you, which alot of other DDs don't. It sounds simple, but it sure is nice to have your coffee made right and stirred and just ready to enjoy!
Jess and the team at Dunkin Donuts are awesome! They handle the Saturday morning rush with professionalism, regardless of inconsiderate customers. Always enjoy getting a coffee here.
Tired of all these businesses changing to kiosks! Was paying in cash and had to wait in the long drive thru lane, because they didn't have a person at the cash register and only offered the kiosk ( no cash )
*Update, the owner called and told me he was aware of the situation and explained what was happening. They ended up fixing the issue and now it is back to normal. Staff is extremely friendly, but the coffee is terrible at this location. It used to be the best regular hot coffee about 3 months ago. Now EVERY time I go there, I can count on having a bad cup of burnt and acidic coffee. I have had it with this location and after reaching out several times to fix the problem with no solution. Everybody I know who goes to this location says the same and said they already stopped going here.
Food was fine. But drive through menu doesn't show everything they have for drinks so we ended up getting the wrong tea and the milk in the iced latte w/caramel swirl tasted off.
I dont understand why a medium coffee is a dollar more than refill. I dont give my cup to refill because they handle so many different ones and all it does is spread germs but it cost me a dollar more. Those cups cant cost a dollar each. The coffee however is the best!
Employees with attitudes they better look at!!! I’ve had my orders messed up more than 2x now in one week! Today 12/4/22 12:15 pm the girl handed me a latte I ordered with the late fluid dripping on side of cup. I asked her to wipe it/ the attitude began! Do your job efficiently and you won’t have problems!!
Not my favorite choice of DD. I prefer 13/31 but it where I was at the time. The girl working the drive thru didn’t tell me the total I owed till I got to the window and wasn’t offered a receipt. I main reason for my “review”/complaint on here is bc the mobile and webpage aren’t working. The Canastota DD has maybe the worst parking lot I’ve ever gone through. As I was leaving the drive thru I about spilt half my coffee on myself!! There are crater size holes through the whole lot but worst through the drive thru. Quite pissed and in a hurry I didn’t bother going in to complain. Luckily I was in my truck bc if I was in a little car I may have broken something.
Used to be a good place, but now it's horrible. They mess up all the time and sometimes this is the only place we can go. Today the woman gave me a snarky attitude after they messed up my order. 🙄 I've gotten wrong flavors, completely wrong products, sizes, temperatures (iced/hot), food, and watered down. Ugh.
Girl was so rude! Could not speak more than 1 word to us "window" at drive thru and coffee was burnt, should have been thrown away not served as ice coffee!! I love Dunkin and do not have any "real" Dunkins near us, just gas station run ones where you are your own and it is not the same. I spent $8.XX on coffee we could not even drink! Could not return since we were traveling on turnpike/toll road. Pictures are attached.
Absolutely HORRIBLE service. My husband and I went in to buy 4 large coffees and 2 muffins. Took 20 minutes. Only one person working and she took care of every car that came through the drive thru before even "attempting" to wait on us. I asked if she was working alone and she said for a few minutes as her coworker had left for a break. I was extremely annoyed as there were probably 3 or 4 cars that pulled into the drive thru after we went inside. I "nicely" suggested that if she was going to take care of the drive thru and ignore customers inside then maybe they should lock the doors and tell people to use the drive thru. She said that she couldn't lock the doors!! She didn't even get my point. VERY disappointing service!!! to say the least.
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Canastota, NY 13032
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Canastota, NY 13032
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