Leonardo UV

Like all other Starbucks, they are going downhill. Paying high prices for a mediocre coffee that does not taste good and may cause some digestive problems later. They drive through is quite efficient with waiting times relatively short 5 to 10 minutes max, and friendly employees. But unfortunately, the quality of the product(s) is not worth

Yesterday after 230 pm I came in got my regular drink when the young barista handed me the drink she didn’t say a word no have a nice day no thank you just nothing so I said you’re welcome that was so rude her name started with a J couldn’t see the rest must be new there not sure but still atleast say thank you

shiva H

This location is 5 min from my house and it was my favorite last 7 months the staff and the management have taken a turn for the worst. They argue with me every time I ask for extra soy milk and say that there will be a cost when it's clearly been advertised that there's no cost for that in addition they always forget my syrups my extra shots and still charged me this is forced me to go to a Starbucks that's further away. It appears that the new locations have better customer service

Jessica Duran

My order is never wrong on my sticker, so I’m very confused on way my caramel coffee sometimes get LOADED with vanilla. Do you not look at what pumps you’re putting in? It’s very upsetting for me to have to dump my entire $7 coffee because it’s bothering my stomach. I had it dropped off because I without a car so there is no way for me to take it back. If this was a legit allergy of mine or anyone else’s they would have so much more coming their way. But they need to PLEASEEE LOOOK AT WHAT THEY ARE DOING!!!

Nikolai Aleksandrov

On January 2, 2026, around 3:00 pm, staff refused restroom access unless a purchase was made, even for a child, despite the restroom being open and requiring a code. I asked three times, clarifying that it was for my child, not me, and the staff member still said a purchase was required. This directly violates Starbucks’ Open Restroom Policy. Extremely disappointing and unprofessional behavior.

Abdullah Khan

Younger lady at the window “Angelina” said my total was $21.48. I gave her 2 rolls of $5 in dimes and $5 in cash. She then came back to me and said the remaining was $9 and some change I said how when I gave you $15 she said it was only $9 in dimes. Even if it was only $14 that I gave her where did she come up with the extra $3? This location is running a scam I tried to call back to get her name they said it was “Angelina” and then went ahead and said they can’t give out names the “forgot”. I can safely assume Angelina has been pocketing extra dollars when customers are unaware.

Tea D

I hate to give bad reviews but I am really upset that EVERYTIME I come to the Starbucks on Fairoaks Blvd (across the street from Midas) at least 2 to 3 staff members are rude and seem bothered when I wait to order. I dont go to this Starbucks a lot but when I need maintenance on my car, I go inside and order. Today, when I ordered, a male (brownish red hair with beard) cashier wasn't very friendly. I gave my order. After getting my tea, I realized that the cashier thought that I wanted oatmilk when I wanted Oatmeal. I dont blame the cashier because I normally order my lattes with oatmeal and could've very well said oatmilk. I later went up to the counter to order again and a woman with short platinum blond hair was standing there. She didn't great me and after I stood there for a bit she looked at me sideways and asked me if I was going to order. I let her know that I wanted oatmeal , and that the cashier thought that I said oh milk. So I paid for my oatmeal and sat down. I later seen the same lady greet another customer who was of her sane ethnicity in a kind manner. I then went back after 30 minutes to ask for water because I ran out of my drink and needed to take medicine. I asked one of the Baristas (thin woman with short blond hair) for water. She said nothing to me. She got a large cup and when I tried to tell her that the amount she was pouring was enough, she kept pouring, didn't say anything and handed me the water. I told her, thank you, and she said, nothing. Now, I know that people are busy and I try not to be inconsiderate. I like to be sensitive to the staff. However, these behaviors are consistent whenever I go inside this Starbucks.And this is why i'm writing the review. I'm frustrated because most of the time when I come INSIDE of this starbucks, I get the same treatment and from different staff members. The drive through is a lot better and I never have issues when I go through the drive through. I hope that all of the staff feel better and there is enough coverage so that they can be better to ALL customers and not just the ones who go to this Starbucks daily.

MOncat

It’s ridiculous that my friend who’s waiting for me here just wanted to order after he went to the restroom and the staff was like sorry no you can not use the restroom like what the heck???? I ended up getting my drink without knowing what happened to him because he felt humiliated and decided to wait for me somewhere else close by. I wouldn’t ordered anything here if I knew….

deysi larreynaga

I always come to this Starbucks but after yesterday I’m so disappointed I payed for a venti and it was not even filled looked like they tried filling the rest up with whip cream 😣

Eriberto Rivera

They always have an issue when I’m exactly on time with my mobile order. Sometimes I get in like 2 mins before it’s done because this place is a ghost town and they still have a backhanded remark about “ok just got it” “still working but I can pick you to the front” I see it’s dead here So I feel like the comment is kind of not necessary to make me feel like I’m doing something wrong while it’s the same as me giving you my five drink order versus being two minutes early

Warren Bell

Went to the Starbucks to sit outside and wait for my truck to get repaired across the street. I went in and asked for a small water and they said they don't give out water anymore unless you buy something. They always used to give out free water. I guess they're not selling enough $10 cups of coffee 🤷 they were also rude when telling me this, like I was some bum off the street. Never going back there again.

Kayla Bell

Every time I go to this Starbucks, they either don't listen to my order the first time I ordered, completely miss a whole item or they are just plain rude. Girl with the blue and green hair in particular just seems like she hates her job/customers. Also interrupted me twice during my order because "she can't multitask". Don't get a job where you literally have to multitask then? Then didn't even ring me up for one of the items I ordered/didn't apologize at all. Horrible customer service skills. I never leave bad reviews but this was actually crazy because it's not the first time I've experienced this here. And clearly other have experienced this as well according to the other reviews.