Tropical Smoothie Cafe

The server (Ronna) was very nice and got right to our order. I loved how she double-checked the consistency of the smoothies several times to make sure we got a nice product. It appears the blenders need some work: she was having trouble with the guard/cover on one of them and had to blend them several times. Anyhow, the nice young lady worked hard to delivery our tasty smoothies.

Delicious menu items! I love their smoothies especially! They have a large variety and they are extremely tasty! Kristina is super kind and I love seeing her each visit. Get the app to also get rewards! Highly recommend!

I went in last week for the first time. I have never had a smoothie until then. It was delicious. I got the Blimey Limy and Loved it. Abby was the one who made the smoothie and she did a great job and was very professional.

The location is convenient while doing my regular shopping. The store is always nice and clean. The staff is friendly. The gentleman overheard me telling another customer that I wished to try the kiwi quencher, but had my reservations. He was coincidentally making one for another customer and provided me a sample from the leftover blended mix. It's one of my new favorites.

Natasha T.S.

The location is convenient while doing my regular shopping. The store is always nice and clean. The staff is friendly. The gentleman overheard me telling another customer that I wished to try the kiwi quencher, but had my reservations. He was coincidentally making one for another customer and provided me a sample from the leftover blended mix. It's one of my new favorites.

Charlie Reese

The server (Ronna) was very nice and got right to our order. I loved how she double-checked the consistency of the smoothies several times to make sure we got a nice product. It appears the blenders need some work: she was having trouble with the guard/cover on one of them and had to blend them several times. Anyhow, the nice young lady worked hard to delivery our tasty smoothies.

Pat Proctor

I went in last week for the first time. I have never had a smoothie until then. It was delicious. I got the Blimey Limy and Loved it. Abby was the one who made the smoothie and she did a great job and was very professional.

Jennifer Heidorn

Delicious menu items! I love their smoothies especially! They have a large variety and they are extremely tasty! Kristina is super kind and I love seeing her each visit. Get the app to also get rewards! Highly recommend!

Went opening night for the soft launch. The food was very good and reasonably price. Smoothies were great. They have plenty of option for food. Sandwiches, wraps, bowls, salads. You can get a full meal and a smoothie for around 12 dollars. No cheaper than the other smoothie places, but a much better environment and good food!

Samuel Beam

Went opening night for the soft launch. The food was very good and reasonably price. Smoothies were great. They have plenty of option for food. Sandwiches, wraps, bowls, salads. You can get a full meal and a smoothie for around 12 dollars. No cheaper than the other smoothie places, but a much better environment and good food!

Decided to try Tropical Smoothie Cafe for the first time today. The price of the meals is very reasonable and you can add a smoothie for just $3.99 (and they're huge!). I was disappointed in the quality of the food and the fact that everything is served hot - even the wraps that contain lettuce. Hot, slimey lettuce is not tropical or refreshing. The items on the menu all sound delicious, but could benefit from being made and served fresh with cold, crisp ingredients to match the smoothies. The smoothies themselves are okay, but very heavy on the ice which can make them taste a bit bland. All in all, I don't think there's anything here that would make me want to come back.

when i got here i wasn’t greeted or anything, just looked at until i ordered. when i ordered and had questions the cashier couldn’t answer the questions i had about the menu. i ordered the kiwi quencher and the jerk wrap. BOTH WRONG. my kiwi quencher tasted like frozen strawberry water and i received a pasta flatbread. having to drive back to the store so they can fix it and wait thirty more minutes. i was at this location for an hour in total.

My Buffalo chicken wrap was very good, loved the Nutella Acai bowl. It was excellent however I didn’t care for my smoothie, like drinking frozen water, been like that last few times I’ve ordered one. I haven’t been here for a while because my orders were getting messed up and it was extremely difficult to get it fixed or refunded and they never did anything to correct it anyway. While the food may be good, it’s getting my order wrong and the well watered down smoothies that will keep me away, sry. It used to be great, but not now :(

I like the bowls and smoothies. It’s the greeting and the flatness of some of the workers. It doesn’t feel like a spot where the customer service is welcoming. I can say I like the speedy return on my order. It just felt like the workers wanted to get your order and be done.

matt m

My Buffalo chicken wrap was very good, loved the Nutella Acai bowl. It was excellent however I didn’t care for my smoothie, like drinking frozen water, been like that last few times I’ve ordered one. I haven’t been here for a while because my orders were getting messed up and it was extremely difficult to get it fixed or refunded and they never did anything to correct it anyway. While the food may be good, it’s getting my order wrong and the well watered down smoothies that will keep me away, sry. It used to be great, but not now :(

Micah Hytower

I like the bowls and smoothies. It’s the greeting and the flatness of some of the workers. It doesn’t feel like a spot where the customer service is welcoming. I can say I like the speedy return on my order. It just felt like the workers wanted to get your order and be done.

Abria McNeill

when i got here i wasn’t greeted or anything, just looked at until i ordered. when i ordered and had questions the cashier couldn’t answer the questions i had about the menu. i ordered the kiwi quencher and the jerk wrap. BOTH WRONG. my kiwi quencher tasted like frozen strawberry water and i received a pasta flatbread. having to drive back to the store so they can fix it and wait thirty more minutes. i was at this location for an hour in total.

Jordan Van Patten

Decided to try Tropical Smoothie Cafe for the first time today. The price of the meals is very reasonable and you can add a smoothie for just $3.99 (and they're huge!). I was disappointed in the quality of the food and the fact that everything is served hot - even the wraps that contain lettuce. Hot, slimey lettuce is not tropical or refreshing. The items on the menu all sound delicious, but could benefit from being made and served fresh with cold, crisp ingredients to match the smoothies. The smoothies themselves are okay, but very heavy on the ice which can make them taste a bit bland. All in all, I don't think there's anything here that would make me want to come back.

I was very disappointed with my visit today. I’ve been multiple times and loved it but today they had changed everything. Charging $5 more for stuff I always got for $5. They didn’t even cut our quesadillas like they always have and are supposed to do. And not once have I ever been told about the chipotle sauce costing money until today when I had asked for some. So they eating me to swipe my card again for probably just 50 cents. Absurd!

I’m a big tropical smoothie fan but this location is slacking. They’ve messed up my order three times, I’ve had to explain what was in my wrap and today they didn’t even wrap the wrap up so when I went to grab it from the bag it just fell on the floor. Like seriously?! I normally never give reviews but after three times in a row of it It’s ridiculous

Abbigail Butterworth

I was very disappointed with my visit today. I’ve been multiple times and loved it but today they had changed everything. Charging $5 more for stuff I always got for $5. They didn’t even cut our quesadillas like they always have and are supposed to do. And not once have I ever been told about the chipotle sauce costing money until today when I had asked for some. So they eating me to swipe my card again for probably just 50 cents. Absurd!

Bianca Whitehead

I’m a big tropical smoothie fan but this location is slacking. They’ve messed up my order three times, I’ve had to explain what was in my wrap and today they didn’t even wrap the wrap up so when I went to grab it from the bag it just fell on the floor. Like seriously?! I normally never give reviews but after three times in a row of it It’s ridiculous

The employees are very hard to understand I’m not sure if there was a language barrier but they we’re very nice. My fruit bowl had a hair in it, and when I called the establishment it was difficult communicating my concerns.

Lanaiyah Crooke

The employees are very hard to understand I’m not sure if there was a language barrier but they we’re very nice. My fruit bowl had a hair in it, and when I called the establishment it was difficult communicating my concerns.

I'm not sure what the issue was when I first picked up my order, but the employee at the counter was not friendly at all. I then had to return to the store to get a refund due to the fact that this location does not answer their phone. Upon returning, the staff were even less friendly than before, as they had a large order that they were preparing with a line of orders behind them. I understood and told the first employee that I would wait for her to finish the orders she needed to make. Then, the second employee came out to ask what I needed. I explained my situation, as polite as I could (seeing that they were very busy) and that employee went on to say that I was wrong about one of the errors in my order, since she had made the food herself. I responded saying that the specific order was not mine, it was for another person in my group, and that I was relaying the information I had. I also expressed concern about the missing chips in my order, to which the employee said that customers were expected to grab their own chips upon pickup. I explained that the other, separate order that I picked up did indeed come with chips and was confused as to why one would have them and the other did not. She said that it was not her fault. I proceeded to ask for a refund, as I was missing a full entree and the staff did not offer to remake it for me. When I asked the employee if everything was good, I was met with severe disrespect, the employee interpreting that I was being rude, when I simply was asking if there was anything else needed for the transaction. As I exited the store, I mistook the same employee for speaking to me when she was speaking to someone else. Confused, I confirmed if everything was still good, to which the first employee asked "what's wrong?” in a rather rude tone. I tried to explain that I had no issue and that everything was solved, and that I just misheard her. I addressed the disrespect, saying that I did not understand why both employees were acting in such a way toward me, to which they both denied that they were acting in such a way. I just agreed, not wanting to have to stay any longer, and left. Being someone who has worked in customer service my entire adult life, I would never treat customers in such a way. I also found it very ironic that there was a sticker on the wall that stated "kind people are our kind of people" when I was not met with any sort of kindness whatsoever in both interactions I had to have today. I will not be ordering again, from this location, or any other TSC location again. The disrespect and hostility was uncalled for and unnecessary, as I was not the only customer in the store at the time who was treated this way. Management needs to do better. These employees need education on customer service. TL;DR, I was treated badly by the employees here and I will not be returning due to my situation.

They are ridiculously slow and have no attentiveness when coming to the customers. They don't great you upon arrival nor are their attitudes positive. They one girl who was making the smoothies walked around as if there was no urgency about getting the customers their items. When i told her that people were being to line up waiting for service she looked at me as if she didn care and apparently she just started working here. They have really good smoothies but absolutely HORRIBLE customers service. They really need good workers

This location continues to disappoint me. The staff is always nice, however the owner/ manager needs to step up. Every time I come here there is only two employees who are overwhelmed with the amount of orders they are expected to do. YOU NEED TO PROPERLY STAFF YOUR BUSINESS AND STOP OVERWORKING THESE PEOPLE. Your establishment gets too busy for y’all to be consistently understaffed. Not to mention you can’t keep employees because of this. There is always a whole new staff every time I visit. Whether you order ahead or walk in, your order will not be finished because one person is on the register and often has 6+ smoothies to make. I have never waited less than 30 minutes for my food or drinks here. If your business continues to run like this, it will surely fail. I would love to see a change here as I enjoy the food, but I may stop visiting this location unfortunately.

Alexis Ambrose

This location continues to disappoint me. The staff is always nice, however the owner/ manager needs to step up. Every time I come here there is only two employees who are overwhelmed with the amount of orders they are expected to do. YOU NEED TO PROPERLY STAFF YOUR BUSINESS AND STOP OVERWORKING THESE PEOPLE. Your establishment gets too busy for y’all to be consistently understaffed. Not to mention you can’t keep employees because of this. There is always a whole new staff every time I visit. Whether you order ahead or walk in, your order will not be finished because one person is on the register and often has 6+ smoothies to make. I have never waited less than 30 minutes for my food or drinks here. If your business continues to run like this, it will surely fail. I would love to see a change here as I enjoy the food, but I may stop visiting this location unfortunately.

Jessica Andersen

I'm not sure what the issue was when I first picked up my order, but the employee at the counter was not friendly at all. I then had to return to the store to get a refund due to the fact that this location does not answer their phone. Upon returning, the staff were even less friendly than before, as they had a large order that they were preparing with a line of orders behind them. I understood and told the first employee that I would wait for her to finish the orders she needed to make. Then, the second employee came out to ask what I needed. I explained my situation, as polite as I could (seeing that they were very busy) and that employee went on to say that I was wrong about one of the errors in my order, since she had made the food herself. I responded saying that the specific order was not mine, it was for another person in my group, and that I was relaying the information I had. I also expressed concern about the missing chips in my order, to which the employee said that customers were expected to grab their own chips upon pickup. I explained that the other, separate order that I picked up did indeed come with chips and was confused as to why one would have them and the other did not. She said that it was not her fault. I proceeded to ask for a refund, as I was missing a full entree and the staff did not offer to remake it for me. When I asked the employee if everything was good, I was met with severe disrespect, the employee interpreting that I was being rude, when I simply was asking if there was anything else needed for the transaction. As I exited the store, I mistook the same employee for speaking to me when she was speaking to someone else. Confused, I confirmed if everything was still good, to which the first employee asked "what's wrong?” in a rather rude tone. I tried to explain that I had no issue and that everything was solved, and that I just misheard her. I addressed the disrespect, saying that I did not understand why both employees were acting in such a way toward me, to which they both denied that they were acting in such a way. I just agreed, not wanting to have to stay any longer, and left. Being someone who has worked in customer service my entire adult life, I would never treat customers in such a way. I also found it very ironic that there was a sticker on the wall that stated "kind people are our kind of people" when I was not met with any sort of kindness whatsoever in both interactions I had to have today. I will not be ordering again, from this location, or any other TSC location again. The disrespect and hostility was uncalled for and unnecessary, as I was not the only customer in the store at the time who was treated this way. Management needs to do better. These employees need education on customer service. TL;DR, I was treated badly by the employees here and I will not be returning due to my situation.

Chasity Sellars

They are ridiculously slow and have no attentiveness when coming to the customers. They don't great you upon arrival nor are their attitudes positive. They one girl who was making the smoothies walked around as if there was no urgency about getting the customers their items. When i told her that people were being to line up waiting for service she looked at me as if she didn care and apparently she just started working here. They have really good smoothies but absolutely HORRIBLE customers service. They really need good workers