Firehouse Subs

Cady Smith

The employees were nice. However, the food, was cold by the time I got home which was a 7 minute drive. The sandwich was falling apart, and the bread was wet from the meat? I could not even finish my sandwich.. Only put 3 stars because my mom got a sandwich and she said at least we have one in Cleburne.

Johanne Freeman

Taste of sandwiches was fine, but they were dripping with dressing. No other firehouse location had sandwiches messy like that and dripping with dressing. I don’t think we’ll go back, this was our second time, and both experiences were the same.

Korki Havens

This is the last place we will ever go for a sub in the future. I swear their pepperoni looks fake, no matter how much they try to heat it, it looks plastic. I threw my entire sandwich in the trash, it was so disgusting. The employees act like they hate their jobs and the customers. Overpriced trash with equally bad service. We will never go back.

Savannah Rhodes

I had the New York Steamer and there was barely any meat on it. The sandwich wasn't worth the $11 I paid for it. It wasn't even worth $5. I've always loved Firehouse Subs but this location is awful. They also didn't include all the veggies I asked for over the phone. I would have complained but I didn't see my sandwich until I got home.

J P

Charging more on your app makes no sense. Other places do not do this. This was ordered directly through the Firehouse subs app. Not door dash or any of those others. I will be taking my business elsewhere. EDIT - the response from them is 1. Trying to put blame back on the customer as if we are stupid and do not understand. 2. Exactly what bad business owners and corporations try to hide and sweep away. If you are going to do it, then own it.

Honey Rydar

After checking my bank account and double checking my receipt and also the firehouse subs app for my purchase history. I noticed I was charged an additional $1.90 from my bank. While $1.90 doesn’t seem like a large amount if they do this to every customer it adds up. Also my order was not made correctly , would not recommend going here again. Literally stealing money off people….

Carrie N

I understand why they have a 1.7... Stopped in at 8 to pick up some dinner since they don't close until 9. Ceara asks if I'm picking up, and when I said, no I'm ordering to go, the face and sound she made was as if I was bothering her. God forbid you have to work for your check, Ceara. I DO NOT recommend this place. Avoid them so they can just shut down and not be bothered anymore. Pretty sad considering they haven't been open very long. The owner is failing miserably, and if these reviews aren't a wake-up call, then you need to sell to someone who cares.

Barbara Ferguson

The owner is the biggest unprofessional jerk I believe I've ever encountered. Tried to get him to fix an order that was wrong. He turned it into the biggest ordeal ever. Never got my order right because I left instead of dealing with him. Will never spend a single penny there again!

David Williams

It's 8:35 on Thursday after a power lifting meet. The manager was more concerned with closing the store than selling us the subs we were looking forward to. By far the worst restaurant experience. She closed one of the toasters early and said they were out of meatballs because they already put them away and weren't going to bring them out or make any more. Worst attitude for a person that takes orders or deals with food service. We spent $92 on food. We would have spent more, but her attitude was the worst. Maybe she had a bad day or was stressed out because the owner is training them to be out by 9:30 or else. If you say your own till 9pm you should be open till 9pm. This lady was pissed off that we were here past 830. Cerra was on her name tag.

Cj

Place has went down hill real fast typical Cleburne fashion…. They started by taking the double meat away when you order it they don’t give you what you paid for… now just regular sandwiches barely have anything on them…. Hot sandwiches arrive cold… yesterday and today the Mac & cheese is ice cold and I guess I’m supposed to eat that with my hands because nobody sends out utensils anymore thanks for the 1 month of good I won’t be ordering anymore