Wifeetyp

I was visiting from Cali and came into eat on Christmas Day, the chef Cameron was really good with his customer service, engagement and tricks! The table really loved him!

Angel Austin

I had the pleasure of dining at Benihana with Chef Cameron, and I can honestly say he made the experience unforgettable! From start to finish, his skill, showmanship, and attention to detail were absolutely top-notch. The way he effortlessly combined entertainment with precision cooking was amazing—every flip of the spatula and sizzle on the grill was a delight to watch. Chef Cameron was engaging, friendly, and clearly passionate about his craft. Not only did he prepare our meal perfectly, but he also made the entire table feel included in the fun, creating an energy that made our dinner so much more than just a meal—it was an experience. It’s no surprise he’s up for Chef of the Year! If you get the chance to have him at your table, don’t miss it. Benihana is lucky to have such a talented chef!

Gavin Davis

I recently had the pleasure of enjoying a meal prepared by an incredible habatchi chef, and I can confidently say he was a beast! From the moment he stepped up to the grill, his energy and skill were evident. The way he expertly handled the knives, flipped ingredients, and engaged with the guests created an unforgettable atmosphere. Every dish he prepared was not only delicious but also a work of art. The flavors were perfectly balanced, and the presentation was top-notch. The chef's charisma added an extra layer of enjoyment to the experience, making it feel like a true celebration rather than just a meal. If you're looking for a dining experience that combines fantastic food with entertainment, I highly recommend booking a habatchi chef like this one. He truly knows how to impress and leave a lasting impression! -ChapGPT

Bobby Ovalle Jr

We had an absolutely phenomenal experience at Benihana while celebrating my birthday and my younger brother’s birthday. We requested Chef Manny, and as always, he delivered an unforgettable dinner. Every time I come, I ask for Manny his cooking, his personality, and the overall experience he creates are unmatched. Our waiter, Luis Perez, was incredible. He was attentive, friendly, and made sure our entire table was taken care of from start to finish. The service overall was fantastic. I also want to thank the manager, Jeremy, for checking in on us and ensuring everything went smoothly. And a special thank you to Jillian Burns she was absolutely amazing, incredibly accommodating, and provided exceptional customer service throughout our visit. The food was outstanding. I highly recommend the Center Cut Filet Mignon the Chateaubriand easily one of the highlights of the night I would make sure to get it Medium Rare! We also loved the seasonal punch bowls they were a fun addition and perfect for our group. We’re very thankful that the team was able to accommodate our larger party on such short notice. We had an amazing time and will definitely be back.

Platinum D

I kicked off my birthday celebration at Benihana and had the pleasure of trying their Wagyu of the World menu. I sampled all three — American, Japanese, and Australian Wagyu — and each one was absolutely exceptional. The steaks were seasoned to perfection, incredibly tender, and melted in our mouths with every bite. We also tried the four new butters — Truffle, Lobster, Wagyu, and Hot Honey — each adding a unique and flavorful twist that elevated the meal. The staff was amazing, providing warm and personalized service throughout our visit. Chef Cameron was especially knowledgeable and patient in explaining the differences between the meats and butters. Overall, a 10/10 experience and an unforgettable way to start my birthday celebration!

+2

Deleatha

Camron was my chef & he was amazing! Very entertaining & personable. His grill presentation was memorable. Luis was my server & he was fantastic, too!

Stephanie Garcia

If you come here, make sure you ask for Aaron r! He makes the best food and his customer service is truly top-tier. He was super nice, attentive, and went above and beyond to make sure everything was perfect. You can really tell he cares about his customers. Highly recommend him!”

Chopsticks In The Road

I feel like there's a set expectation for a full dining experience when you visit Benihana. This location exceeded those expectations. The entire staff went above and beyond to make sure that we enjoyed ourselves and our delicious lunch. I also met the manager, Amanda, who was a delight. You can tell she has passion behind what she does. The chef, Luis, was amazing. The food was fresh, the flavor was big, and the vibe was on point. Ill definitely be visiting this location again.

+2

Ashly Westbrook

We went to Benihana on Belt Line in Addison in the middle of the day and didn’t know if we would get a show — but we did! Our chef and entertainer, One, was so much fun and made the meal extra special. We also had a great waiter who took good care of us. The food was amazing! My favorites were the chicken and shrimp, but the steak was pretty yummy too. If you come here with a party, request One — you’ll have a blast!

+1

Candace Junée

I came here on a Thursday for dinner with friends & it was a great time! The waitress was so kind, sweet and attentive! We had the head chef & it was a pretty good hibachi show! Some of my favorites on the menu that I ate were the… 🍤 Tempura Shrimp 🥒 Tempura Vegetables 🍱 Chilli Shrimp Roll + Sticky Rice 🍣 Las Vegas Roll (Deep Fried) 🥩 Benihana Trio 🍌 Banana Tempura In terms of the ambiance, it’s not as fancy as some of the other Benihana restaurants I’ve been to, but it’s very clean and their staff is really attentive. Ask for extra garlic butter on your rice & grilled food for a little extra flavor. I appreciated that they had frozen drinks as mocktails, but I’d like to see them add some crafted mocktails to the menu. Every drink I dipped was delicious but the mango colada was my favorite. My friends ordered cocktails and really enjoyed the white peach saki sangria and kept talking about how good it was! Overall, a really great experience! 9.2/10 is a win for me!! I feel like you can never go wrong with Benihana!

+11

Great food and amazing service! Taj was awesome and very helpful! Will definitely be back!

Great food and amazing service! Taj was awesome and very helpful! Will definitely be back!

Great food and amazing service! Taj was awesome and very helpful! Will definitely be back!

The service was great. We were greeted and the staff were customer service driven . The food was fresh and stocked. I've come to this location in the past and the staff were not very friendly. Grea…

The service was great. We were greeted and the staff were customer service driven . The food was fresh and stocked. I've come to this location in the past and the staff were not very friendly…

Fresh burrito ingredients. Very tasty whether in a bowl or wrapped in a tortilla. We eat here frequently.

Huge burritos and quality was good when i went however its quite expensive compared to chipotle

Freebirds is way better than Chipotle on just the quality of the food alone. I loved how fresh the veggies were and how seasoned the beef was. If your looking for a reasonably priced big burrito, t…

Hi. Please do not keep finished online orders behind the counter, if there are 3 people waiting for theirs. I asked where to wait for mine, I was told "over there" while an order stood on the cou…

Brittney Tikun

First of all, I just want to say the overall ambience and service of Benihanas is great, but it just didn’t live up to what I was expecting in terms of taste and quality based on pricing. I definitely feel like you pay more for the experience than the food because the portion sizes are crazy small for what you’re paying. I ordered the seafood combo which was about $40 and I received five pieces of shrimp two scallops and two small pieces of squid that were chopped and drowned in vegetables, very disappointing.

Wow! Ordered at 6:50 pick up time is 7:03, it's 20 minutes later and I'm still waiting. They assisted people that came behind me, when I saw the lady continue on my order after the line was gone I …

Txgirlmama

Cameron was amazing and is carrying this place! Good personality and good cook. Our server and manger was very mediocre. It was me and my husband’s first time so we had a lot of questions. She was friendly at first when answering but that seemed to ware off. We were ready to put our order in but she didn’t come back until another family showed up ab 10 min later. She went to them and took their order then ours. It was clear she was avoiding us. Not even sure if she told us her name. Our salad was half full. This place is not cheap so I expected amazing service from start to finish. The spicy hibachi shrimp was good. When I informed the manager about my issues he didn’t listen very well and mostly made the issue about the salad and walked off before I was finished speaking with him? You want another salad? I’ll get you another salad-as if HE was frustrated. Overall we decided we would not be back. It’s not worth the money. When paying over $100 for a meal it better be AMAZING from start to finish.

Raw chicken in my burrito. The whole place smelled like sewage. First bag of chips they gave us was stale, had to ask for a new bag. I usually love freebirds but don't recommend going to this locatio…

raw chicken in my burrito. The whole place smelled like sewage. First bag of chips they gave us was stale, had to ask for a new bag. I usually love freebirds but don't recommend going to this…

Raw chicken in my burrito. The whole place smelled like sewage. First bag of chips they gave us was stale, had to ask for a new bag. I usually love freebirds but don't recommend going to this locat…

raw chicken in my burrito. The whole place smelled like sewage. First bag of chips they gave us was stale, had to ask for a new bag. I usually love freebirds but don't recommend going to this loc…

Raw chicken in my burrito. The whole place smelled like sewage. First bag of chips they gave us was stale, had to ask for a new bag. I usually love freebirds but don't recommend going to this locat…

I arrived 20 minutes before they "close" and the door was locked with an employee moping the floors. I knocked on the door and she said we are closed.

Went to the one off Ross in Dallas today. The meat looked awful. I waited for the chicken to finish cooking to order and the chicken was cheap and chewy. Low quality of meat for a price tag of al…

Went to the one off Ross in Dallas today. The meat looked awful. I waited for the chicken to finish cooking to order and the chicken was cheap and chewy. Low quality of meat for a price tag of al…

Went to the one off Ross in Dallas today. The meat looked awful. I waited for the chicken to finish cooking to order and the chicken was cheap and chewy. Low quality of meat for a price tag of almo…

First time going today. The potatoes were stale. Regular chicken terrible. My black beans weren't cooked. Crunchy. And the manager Garrett on pipeline rd in hurts was rude and refused a refund. Nev…

Sooo I got horrible service with Freeview and they have asked me twice to reach out to them via email. I did that and still have yet to get a resolution. Poor customer service

I wish I can give this location 0 stars. \nFor starters everything about this place is dirty. \nIf you enjoy chicken bones in your burritos then perfect! I found 2 bones in my burrito while eating.…

$4.05 + tax for a sandwich size bag of chips? This is supposed to be a large? I'd hate to see the regular size...but to be honest, other locations gave us a large bag full of chips when we ordere…

We waited over an hour pasted our reservation. The cook didn’t know how to cook the food right. He didn’t serve us out sauces before he started cooking and we had to ask for them. I had to tell him when to take my food off the grill or it all would have been over cooked. The rice had burnt spots and my shrimp. I added extra garlic butter and mustard sauce to everything and still wasn’t right because the food was over cooked. I got a refund for my dish only and for the beer and hot sake but that wasn’t enough overall it was horrible. The soup broth didn’t have any flavor and my hot sake had red things floating in it. We always got it the Dallas location which is great but this location sucks! If I never had Benihanas before this experience would have made me over eat there again. But this has been my favorite restaurant for the last 20 years. I just wont be going back to this location ever! You can see how dry and the burnt pieces in the rice from this photo. Just terrible.

We visited Benihana in Addison with a 9:00 PM reservation and arrived at 8:47 PM. We were seated around 9:10 PM, which was completely fine — no issue there. About 10 minutes later, a server came to take our drink orders. Roughly 30 minutes after that, we received our soup and salad. Unfortunately, when the server placed the bowls on the table, her hand was inside the rim of the bowl touching the food area, which was already concerning. After that… nothing. We had all reviewed the menu and were ready to order, but no one came back to our table. An entire hour passed without our server returning to check on us or take our entrée order. The only interaction we had was drinks, soup, and salad. No communication. No updates. No explanation. By the time I asked to speak to a manager, it was 10:30 PM — 30 minutes before closing. The restaurant, which had been packed when we arrived, was nearly empty. Tables around us had cleared out, staff were cleaning, and yet somehow no one noticed that our table had been sitting there for over an hour without placing a food order. When I spoke with the manager, she said she “wasn’t aware” that we had been waiting that long. That was extremely disappointing. It should not take a guest tracking someone down for management to realize a table has been neglected for over an hour. A chef named Arron was sent to our table to cook for us and honestly, he tried to save the experience. He was professional, kind, and repeatedly apologized — which, respectfully, should have been the manager’s responsibility. He did his best to lighten the mood, but at that point we were already frustrated and over it. We were told they were short staffed, but that still does not excuse a complete lack of communication or basic table checks. A simple acknowledgment would have gone a long way. In the end, we received a small discount, but we still paid for a meal that started off with over an hour of being ignored. The manager never came back to personally follow up with us at the table. Overall, this was a very disappointing experience. Poor communication, lack of attentiveness, and management oversight made what should have been an enjoyable night out turn into frustration. I would not recommend this location based on our experience.

Teomala Page

On January 7th I booked my reservations for 12 people.On January 17th which the reservation was for we got there and had to wait 30 mins to an hour. We were fine waiting because It’s my birthday celebration. We finally was taken to our tables it was only one chef. He started taking drink orders, then someone asked if he was going to be cooking for both tables he said yes.We’ve been to another location before so we know that’s not how it’s done.He took a long time bringing the drinks.When he came with the drinks and then took the food order.He left again we started to take pictures still enjoying my celebration. I noticed he hadn’t been back after about 15 mins. Then a lady came to check on us I asked about our chef after that she brought the salads and soups.I was thinking they are going start cooking No. My husband told the young lady if it’s going to be a long wait we’re leaving.They brought two chefs to dinner.I’m pescatarian and I don’t eat eggs so the chef was making the fried rice but I noticed he put eggs in all of the rice. I corrected him it was fine. He got some more and went over our orders.The atmosphere was a little better the chef spilled hot sauce all over my friend white outfit and fur jacket.The chef felt bad about.it.and the manager was called. She didn’t apologize she gave my friend some sprite and a towel to get the stain out. I was so upset that when they came out to sing happy birthday I was over it.The bills came and they want my friend to pay for a service that hot sauce ruined her outfit she refused so the manager took care of it. The manager was horrible throughout except for taking care of my friend bill. I won’t be coming back again it was the worse birthday celebration ever.

Morgan Faciane

Now I am a very understanding person, but what I experienced for my Christmas night away from home was really beyond me. I booked a reservation at 6:00pm pretty far in advance (over a week) because I knew I wouldn’t be able to travel to be with family this year. I arrived 10 minutes early for my reservation and was immediately told that they were 30-40 minutes behind on reservations….which honestly floored me. But, I was offered seating at the bar (which thankfully people were just leaving, otherwise there were NO available seats at the bar or bar area to sit) or to wait in the lobby area or outside until they had seating available. I found seating at the bar and got drinks, talked and waited for over an hour. After asking the hosts how much longer the wait would be, I was told that they were just seating 5:15pm reservations. I waited another hour at the bar and listened to other customers explain that once they were seated, they were then waiting 30+ minutes for the chef to come start cooking. I completely understand being rushed during the holidays, especially Christmas Day, but how come customers who have reservations are waiting multiple hours to be seated??? I unfortunately, had to call it quits at 8:30pm, leave and find food elsewhere due to having to be somewhere by 10:00pm. By the time I would have been sat and waited for the chef to come, I would have to leave. I have never received such poor and uncoordinated service in my life, ESPECIALLY with a reservation… I genuinely hope this staff group finds a solution for their performance tonight, because I will never walk in there to eat again.