Jack Dorn

Friday August 22nd 2:15pm I stopped into this Subway today and had a very disappointing experience. When I walked in, an employee was sitting at one of the front tables on his phone. I assumed he’d get up to help me, but instead he told me, “I’m on my 15-minute break, I’m not making sandwiches.” When I explained that I couldn’t wait that long, he just shrugged as if it didn’t matter. I understand people need breaks, but the way this was handled was extremely unprofessional and flat-out rude. Being dismissed like that, with no effort to show courtesy or concern, made it clear that customer service wasn’t a priority here. I left irritated and won’t be coming back.

Tre

I and at least 3 other customers were turned away. I can only guess the line was too long or something for the employee to handle because they stated they were only processing online orders, even though he was taking the order of a family in front of him. He seemed overwhelmed but it was overall bad service and probably staffing issues. As im writing this in my car in front of the store, i’m seeing more customers come in and then immediately get turned around to leave. It’s 4pm in the afternoon by the way.

Julia Trujillo

Used to be incredible. But as of late anytime we attempt to place an order they cancel the order. The first time they did it I was already at the store and they canceled it as I walked in. The person ignored me completely and gave me dirty looks, however; when a couple of customers walked in they acknowledged them even though I had been standing at the counter where you ordered. When I tried to talk to him to ask why the order had been cancelled I was met with silence and him walking to the back. We haven’t been there since then. Was absolutely shocked and appalled by that. There’s also a big problem with homeless hanging around the building at the entrances.

Emma Gray

The subway was rlly dirty and I wasn’t even greeted. I had placed an order for pickup and they were being super snappy and rude at me. While they were talking rudely about a customer they had gotten earlier that day. I got home and opened my sandwiches and both had almost ZERO sauce. Which I mention on the online order to have extra of and put it in the notes as well. And tasted like chemicals. Please be weary of ordering here.

Marc McCord

this store actually has really great staff that try their best. franchise owner: HIRE MORE STAFF. I understand you’re a business owner and your bottom line is important to you. However, this store is drastically understaffed. It’s not fair to your staff or your customers. Several times I have missed my lunch break while trying to grab a sandwich because you have one person in the entire restaurant handling DOZENS of online orders as well as walk in customers. I will not be visiting or ordering from this location. It is ridiculous to stand in line for 30 mins to receive a sandwich that takes less than 1min to assemble.

Nguyen Harry

00:46, 11/06 This female employee had an extremely uncomfortable attitude when I ordered food. It's too bad to come here for the first time. and will never come back

S Kay

I ordered 3 Steak Subs online earlier. Horrible service, and to top it off I get home and the sandwich is cold! The meat was literally not heated. So I figured I'd just heat it myself. Open it up and there is one jalapeño and one onion. This is so ridiculous I had to share.

David Hymbaugh

I cannot explain how much of a rip off this location is. I just ordered 3 sandwiches with meals, which I understand typically totals $35 to the highest $45. I'll admit, however, that I did ask for just a little extra cheese on two of the sandwiches. But apparently the person ringing me up obviously misunderstood me and charged me an additional $10 just for adding extra cheese!!! I mean come on! Really?! I would have been more than happen to have taken an extra 30 minutes of my life to have gone and bought a 3 lb. bag of shredded cheese at the grocery store for $3 less than the literally 2 pinches of "extra" cheese shee added and bright it back to her store to replace "all that extra cheese I apparently added to my sandwich." At that price gouging rate for extra cheese you would figure the cheese added to my sandwich would weigh more than the sandwich itself! It's fine if you do not believe me, below is proof for you. For 3 sandwiches cost me a total of $68.30! Please, anyone who happens to see this review and think I am calling subway out simply because I am cheap, let me know because I sure feel like this "inflation" is a simple case of companies attempting to rip people off by price gouging in every single little way they can by simply raising prices. And yes, that means even charging a person an extra $10 for JUST A LITTLE EXTRA CHEESE!!! I will personally never, EVER order food at this location and get ripped off..... AGAIN! Did I mentioned I would NEVER eat here EVER again and pay $10 just for EXTRA CHEESE?! Yep, you heard right. They price gouged me this time but they will never price gouge me again. Thank you, Subway! Thank you for reaching what real "inflation" is that everyone seems to be feeling. I appreciate that. WOW! JUST WOW! Oh, one more thing. I'll be posted just outside the subway entrance with a 3lb bag of shredded cheese for sale. I'll ONLY charge $1.00 per each request of extra cheese, which is a massive 30% discount! I'm gonna make a killing! I guess, however, that this location price gouges so incredibly bad because they have some.kind of special, high end designer cheese. I mean, with prices like I got charged there is no other explanation. Right?

Darien Schuh

They said they don't accept coupons their door says coupons are one per person. The store is a failure. Keep away. Take your money to a place that appreciates your business. Waiting a long line only to be turned away. Front lady taking order was very rude about the whole situation.

Ashlynn Smith

I had ordered a sandwich from subway through doordash, the sandwich was absolutely disgusting, it wasn’t made right. Everything on the Receipt was correct on how I ordered the sandwich but the sandwich it self was a completely different sandwich. I had ordered the Chicken Bacon Ranch on Italian bread toasted with pepper jack cheese, black olives, Mayo, mustard, salt and pepper. What I got on the other hand was an un-toasted sandwich with turkey (like lunch meat you buy from the store in a package) should have been actual chicken, absolutely no bacon, came with Swiss cheese and not pepper jack, and no Mayo on it, also no salt and pepper. There only thing that was right about this sandwich was the olives and mustard. They also added ingredients that should not have been on it. The sandwich is literally called CHICKEN BACON RANCH!!! It’s in the Title of the sandwich on what to put on it🤷🏼‍♀️