Papa John's

saeid sadeghi

I've been a loyal customer of Papa John's for years, but my experience today was extremely disappointing. I ordered a Philly Cheese Steak pizza, but what I received was far from it. The pizza lacked the expected ingredients and was poorly prepared, making it almost unrecognizable as a Philly Cheese Steak. The quality and presentation were not up to the standard I have come to expect from Papa John's. I hope this is an isolated incident and not a sign of declining standards.

Dena Koren

Took 2 hours to get two pizzas on a random Sunday night. Horrible!!! Screaming hungry children waiting for dinner, and here I am, desperately checking the app in hopes that the food is close. Ugh!!! Never again.

Nadia Davila

Walter the delivery driver is immature and disrespectful, and the manager Prem is no better. Horrible customer service

ADMIN MGNT

Where do I begin! Besides getting the saltiness pizza ever and MOST unprofessional owner? I can cut this conversation and story short. Called to advise pizza was extremely salty, wanted a replacement. Told em I bring it by so he can taste it. This person cared less and said, "its pre-packaged ,if you don't like it, I'm sorry" who says that! Drove over...Owner is lost with several complaints, said to me "everyone wants free pizza and just complain", show up to prove him wrong and I quote "you don't look the a guy who wants free pizza"...After 25+ minutes (because he has high eggo) proved wrong. Even stating he would provide me a refund and a free pizza. But I would of if he had not had me drive over there to prove him wrong. Truly a place of unprofessional from an OWNER. As I walked away and left the salty pizza, he said they were making me a new one already. Told em he can have it..told his staff to never mind. Had to call the bank to dispute, that's how low this establishment goes. Next complain is corporate and I'm not a usually to complain but this guy took the cake.

Chris White

Wow used to remember when this was great fresh pizza. Microwave frozen pizza is better than what we received tonight. Huge disappointment. Don’t bother. Paid extra for priority delivery. Horrible.

Compartiendo Contigo

The store has posted as a display "Two Tuesdays Deal"(buy one get one free) in which a regular $12.99 plain disgusting and awful pepperoni pizza will be charge at a double price even if you don't want to get the "FREE" one. I asked the worker why? to what he responded with a very nasty attitude "that's what we charge for a regular price pizza on Tuesdays" Please be advised that on Tuesdays a pizza is charge at $24.00 instead of $ 12.99. While I was talking to this guy, I had the chance to see how the other person was making a pizza and it was UNBELIEVABLE, The store hygiene is just a shame. I really DO NOT recommend the store AT ALL to anyone.

Icky Gertz

I go here every week for a special hand tossed crispy thin crust cheese pizza . Every week I pay cash. My husband is a New Yorker so he likes his a certain way and you are spot on. New girl refuses to make it for me....So now where do I go? You lost a customer.

Anne C

Threw away my pizza that I ordered for pickup because “sometimes there are prank calls, you haven’t paid for the pizza yet, and it’s been over 2 hours since your order” yet I came an hour before closing time. I had to wait when I arrived for them to remake my pizza. How does that save them money?? How does their explanation make any sense?? I asked if it was a health regulation about food poisoning that after a time period unpicked up orders will be discarded. They said no that’s not why LOL

Silvester Chavez

We ordered two pizzas and cheese ticks with a diet soda (I’m diabetic). Pizzas were delivered with a regular Pepsi. Which was fine no biggie. As we start eating the pizza we all realized that it wasn’t fully coocked, the flavor was off and since we were really hungry we decided to eat instant soups instead. NEXT, we called to see if we could get a refund and return the entire order (we hadn’t touched it anyway). The managers name is zack. He was extremely rude and said that under no circumstances they gave back refunds, at this point his tone was already rude, we said we didn’t enjoy it and he, in a very rude maner said “no refund, next time shop somewhere else” then, hung up on us. We called back to ask for the right soda at least ( at this point we wanted our Diet Pepsi because that at least was their fault) soda never made it :(. I gotta say I’m really disappointed!!! I always go to papa johns for pizza, i even Recommend the place!!! They are a good place to get pizza from but this time was a bad and all we wanted was to be refunded for the bad experience and we felt like the manager was not doing a good job, specially by the way he talked to me.

Robert Horrigan

This place takes hours to deliver. I waited 2 hours, called, no answer. called a few more times, finally an answer, but the lady was uncaring, un empethetic, refused to offer a refund, and said it's probably (probably?) on its way. I ended up buying tacos from a different store and the delivery man ended up showing up 3 hours later with cold pizza. He did bring melted ice cream as an apology. I did not tip. That was two years ago. I ordered pizza on the way home two years later, because I was super craving pizza. Recalling this experience, I ordered in store pick up using the app. The app does warn you about the wait times but does charge your credit card. The wait was 40 to 90 minutes. For a 10 min pizza bake. I arrived at the store 40 min later and there was no end in site for my pizza to be delivered. The lady in the store, made me pay again before telling me my pizza was not ready. I waited another hour for my pizza. During my hour long wait I had to listen to the employees complain consistently about angry customers. Customers angry about the long wait. The employees citing company regulations in fact on why they take hours to make a pizza. During the hour long wait I only saw maybe six pizzas assembled and baked. This place is is awful, avoid at all cost. Better off with Digorno.