IHOP
Breakfast, pancake · Dublin
Über IHOP
En IHOP, llevamos años endulzando tus mañanas y acompañando tus momentos especiales con nuestra amplia variedad de pancakes y platos americanos clásicos. Un rincón acogedor donde disfrutar de sabores auténticos y un ambiente familiar, ideal para empezar el día con energía o compartir una deliciosa c...
En IHOP, llevamos años endulzando tus mañanas y acompañando tus momentos especiales con nuestra amplia variedad de pancakes y platos americanos clásicos. Un rincón acogedor donde disfrutar de sabores auténticos y un ambiente familiar, ideal para empezar el día con energía o compartir una deliciosa comida. Te invitamos a descubrir por qué somos mucho más que un restaurante de pancakes.
Was Kunden über IHOP sagen
IHOP in Dublin is a popular spot, known for its friendly staff and quick service, even when busy. Customers rave about the fresh coffee and delicious breakfast options, especially the pancakes. Some find it a bit pricey, and check-in can be disorganized.
Beliebte Gerichte
Ideal für
Tip: The restaurant gets busy on weekends, but the service remains attentive. Plenty of seating is available.
Services
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Bewertungen von IHOP Dublin
Manager, was friendly and quick to seat us. Service was great! Kind, professional and received our food pretty fast considering the place was busy. We received our food correctly and it was good, a little cold but no problem considering 😊
Our waitress was Terri ! She was the best and super kind . 10/10 atmosphere and service
Fabulous customer service!! Fast service!! Great food!! Me and my fiance got there and we were seated right away! Our waiter took our drink order and came right back! Then after some minutes he took our food order. It came out rather fast. I had the churo pancakes and my fiance had an omelette. Our food came out to us hot and very delicious!! Our waiter checked on us and everything was great! I would definitely go back!!
Excellent service! I really enjoyed the avocado toast. They refilled my drink without me having to ask, which was a lovely touch.
Fast and courteous service. Social distancing and masking maintained throughout the store by staff and patrons. I will definitely be back here. Still great service. They may want to consider fixing the entrance door.
We were so pleased when we came in for dinner after IHOP had been closed for 3 days. I assume they were doing a deep clean (and preparing for safety seating) because the place is sparkling! Not only that, but our server gave us A-1 service! Really, it is enough for us to want to eat out again! Thank you IHOP. Oh, and the food was delicious!
I recently turned 55 and ordered a bit from the senior meal. Food and service is always great, but I did notice the prices were higher. I'm thankful my meal was discounted because the bill still came back at $75 for a family of 4.
It was a great experience at IHOP. All the guys got together after an evening of shooting at the range. The food was great. The waitress was very helpful and attentive to all our needs. Thank-you IHOP.
I have changed my opinion of IHOP. I am always willing to give a second chance and today June 16, 2022 I revise my review. I can't tell you who got in there and made changes but this day it was the absolute BEST. I was greeted very quickly. I wanted breakfast food for lunch. The Waitress advise me a better way to place my order for which I got slightly more food at a better cost, big win. My order was Togo as there are new laws about condiments that the Waitress told me about to make sure I did receive my butter, ketchup, napkins and such. She advise me that if I did not ask it would not be included. As I wrote, someone who loves IHOP was put in a position to make changes and improvements. The Steak Omelet was fantastic, The Strawberries and Banana French Toast was DELICIOUS. Plenty of food for me and my dog to share. The TOGO containers are very well thought out extra order of hash browns remained hot. The current workers have made this place better. The restaurant was spotless as they were following cdc protocols. The Cooks, The Greeter, and my Waitress made for a fantastic meal. Please give them a try. Hopefully you get the same people I got. I left my original message below for you to make a judgment. Terrible service whether you eat in or get deliveries. My pick up order was more than 25 minutes late. This goes back to the simple idea, pay the workers a livable wage and there would be plenty of help. This location has always had terrible service. Father's Day proved once again the entire staff needs to be fired and replaced. Food deliveries drivers waited until many orders were ready, sending out cold food.
Excellent service! Our main issue was the outside seating and that got covered. There was 11 of us. Food was served efficiently. Though they made an error (we are all human!) on our order it was promptly replaced and with a good attitude. We ordered breakfast and the omelets were excellent. Also, I am not a coffee person but it did smell good!
food is fresh. I get the combo breakfast, meat..I get sirloin tips with grilled onions and mushrooms, potatoes, eggs, pancakes. the price is right for such a complete meal.
Love them pigs in a blanket ! Not on the menu, but if you ask nicely, they will be more than happy to make them for you! So yummy!😋
I spotted the IHOP and right away I was thinking of an Omelet, a ham and cheese Omelet to be exact. I was down in Dublin for the Rack-N-Bang Society's Symposiums on the do's and don'ts of duck hunting, and Sundays topic was on the use of proper Duck Blind Camouflage, and where to hide the alcohol... I was early so seeing the HOP just made perfect sense. A light breakfast was just the ticket.. after all the HOP does breakfast better than any other national chain Restaurant. ☆☆☆☆☆
Everything was Great Except some of the Other Patrons they seem to Enjoy Watching People of Color like a Hawk All Bulging Eyes watching every Move i made, even walking to my Car. I just ignored them all & i hope they get Over it. I Love 💝💝💝 the diversified Staff here at this Location, other wise it's quiet & peaceful place to enjoy a meal & not too far from the Freeway on & off Ramps in Dublin, CA. P/S: THE STAFF HERE has " Nothing to do with the actions of a few " Silly, Narrow minded Customers. 😊👍
I love Ihop. The menu is big. I like getting getting breakfast with my wife. One of us will get pancakes included with a meal. We share the pancakes. A lot of specialty pancakes and crepe, waffle, and other breakfast like bread stuff on the menu.
Love our waitress Suzi!! Very attentive and kind. Will be coming back, like this more than most other "high end" bfast joints!
Gluten Free pancakes = Yum. What matters is the food. (The labor shortage afflicts service levels in every restaurant & one does not go to IHOP for 'atmosphere.') Breakfast used to be cheaper so I will remark in passing that aprox. $16 is a lot were they regular pancakes. But it is Not a lot given they are GF. Secondly, IHOPs are decently sound-contained & have large booth table tops making them a great venue to break open your laptop & get some work done.
No complaints. Good food. Usually don’t have to wait long for a table even during busy times.
The location for breakfast was absolutely delightful, and I had a wonderful experience. I highly recommend trying the French toast; it was truly divine with its perfect balance of sweetness and texture. Although the service was a touch on the slow side, I would still wholeheartedly recommend this place and I would definitely return. One of the standout features for me was the convenience of paying through the IHOP app—it saved me the hassle of waiting for someone to process my payment, allowing me to enjoy my meal without interruption.
Recently had breakfast from IHOP Dublin on Mother’s Day with my family. Plenty of seatings to manage people, there was no waiting time. Kid’s coloring activities provided to engage them while waiting. Great food and heavy quantity. We liked the omelette meals and kids enjoyed their strawberry waffles. Overall amazing experience and will definitely visit again. I will recommend to others for a nice breakfast/brunch.
I love the place! Staff is very good. I ordered crepes and they first brought it with lots of chocolate within it. Was too sweat for me, so I asked whether it can be replaced by plain and they gave it to me without charging extra! So I left great tips and enjoyed amazing crepes! Thank you for doing great job! ⭐️
This IHOP is so good, I would definitely come back. Let’s start off with the service because my server was perfect. Her name was Kermera G and her attitude was very welcoming. Ordering food was very easy and if you needed to order more food, she would be delighted to help you. Next, the food, it was pretty good. The pancakes had this layer of crunch and the insides were very soft. The bacon was crunchy and so were the hash browns too. The eggs were perfectly made and the people made sure the order was made to your liking. Something’s that is also good to mention is that the tables and seats were quite clean. Not to mention they’re quite comfortable. More than usual. To sum everything up, if ur going to an IHOP, go to this one.
We've been to many ihops, but not this one. The employees were really nice, my son spilled some of his chocolate milk and someone came to clean it immediately. Our order came out in a decent amount of time so we weren't waiting super long. I ordered the ultimate bacon pancake combo, as did my husband. Bacon was crispy (as it should be) everything tasted good. I didn't care for the bacon pancakes which was disappointing to myself since I love bacon but the texture bothered me. That's more of a me thing than a fault to them though. The waitress kept coming to our table to refill drinks without us asking. All around an amazing experience with good food.
Best IHOP in the area!! Service is always attentitive, gets pretty packed on the weekends but we still get good service everytime. Breakfast is always delicious and they always keep the coffee coming…
Best IHOP in the area!! Service is always attentitive, gets pretty packed on the weekends but we still get good service everytime. breakfast is always delicious and they always keep the coffee comi…
Best IHOP in the area!! service is always attentitive, gets pretty packed on the weekends but we still get good service everytime. Breakfast is always delicious and they always keep the coffee co…
Pleasant staff and food ready quickly.\n Yummy! It was very busy but we were\nStill taken care\nOf\nQuickly.
The food was very good, service was excellent and super friendly, there was no wait time to get a table and and the coffee was also super fresh!
The food was very good, service was excellent and super friendly, there was no wait time to get a table and and the coffee was also super fresh!
O have my regular breakfast here once a week. It is prepared the way I want it. I always get the same server. Her service is fantastic!! I like the ambiance in this place because it not too big and…
The food is great, hot and the coffee was freshly brewed...delish. Our server ULISES, J was very attentive and super friendly! Great service!!
I love this iHop!!! I hope it never closes. The food is good old American style for a reason. My kids always love iHop with the variety of pancakes and breakfast dishes nothing can compare and reasonably priced but however they have become more expensive recently and that’s a problem.
Very nice hosting by the people. Nice and fast service. Neatly kept at excellent location. 1 start reduced for the fact that they removed "kids eat free" except on Tuesday. Advantage is it opens at 6 am to 12 am except on Friday and Saturday. Those days it is even better, it is 24 hours.
Visited after a local football game. I was expecting a bad visit but I was more wrong. The service was pretty good considering the size of my party (16 people). The waiter was attentive and very competent in his role.
I have eaten numerous times at IHOP and have always found their food pretty good, but yesterday was a big disappointment.... They changed their Tilapia dish and it looked very dry and extremely unappetizing. As soon as I saw the dish and before our server out it in the table, I asked if I could exchange it with the 2-egg breakfast instead. He gladly agreed. The eggs were ok but the hash browns were very hard and had a weird smell to it. Except for our server who was good, the entire lunch was a big disappointment 😞
I eat here regularly, and I love it. Even when it’s crowded. I always get a seat quickly. The service is excellent, and the staff is friendly.
Food is about what you’d expect. Good but not great. The service was great!
Great simple foods had a turkey club was very good
I arrived early Sunday morning for a quiet breakfast. They had social distancing dining outside, however there were no signs to guide customers how to proceed. So for about 3 minutes, I waited inside the restaurant until finally someone asked if I needed help. I was then directed to find a seat anywhere that I wanted to sit. They had disposable menu's and real silverware. After looking at the menu, I ordered, the chocolate chip pancakes. Seeing that I was one of 3 customers there and the only one waiting on food, it took longer than expected. I attributed the long wait to orders placed for pickup. Nevertheless, the chocolate chip pancakes with chocolate syrup and whipped cream were delicious. However, I was only able to finish 2 of them. When I return, I will try their pancakes and crepes combo. A tail of two great worlds.
Great food as usual. My kids are not good eater at any restaurant, but they love being at IHOP. Belgian waffles, classic sandwiches, and shrimp fries are our usual orders. I personally like that it's a lot more roomier and doesn't feel cramped at all.
I’ve ordered and eaten at the location and I’ve ordered in the App for pick up. The service was pretty good both ways. The servers have always been friendly and the food is what you expect from ihop. The restaurant itself is clean. I just recommend inventorying your order if you’re picking up. I’ve ordered in the App a couple of times and there’s been at least 1 item missing every time.
What a great morning. Our daughter was having surgery today at Stanford University medical. We decided to go have breakfast because she was gonna be under the knife for about 3 hours. The atomaspere was clean and staff welcoming. Our waitress was the coolest. The food came at a good time. The food was good & hot. The coffee kept coming. We ate. We talked. We enjoyed our meal.
Food is usually good and comes out quickly. They really need to hire more staff though. We waited longer to pay than it took to order and eat our meal.
Nice regular IHOP. Folks on the I-580 take the Dougherty Rd exit. Visited 5-6 times, no unpleasant experience so far, maybe a tad bit slow service (but not very), cordial staff. Folks who are regular at ihops need no introduction to the menu. For those who have never been at any location > This is a den of filling comfort dinner and lunch. Eggs everywhere, cheese all around. Pancakes, as many you want (not sure if there is a limit actually :))). Chicken Florentine is an all time standard favourite. Tried the Spicy Pueblo chicken this time, nice! Only moderately spicy. Checkout some photos > My son ordered chicken and waffles he liked it too.
I got takeout from here and while the food was good, the place was kind of unorganized with our food order which made it more difficult for us to get.
I got takeout from here and while the food was good, the place was kind of unorganized with our food order which made it more difficult for us to get.
I haven't been to IHOP in a long time, but decided to try it again. They have added a lot of new items to their menu since the last time I went. The ambiance is very family oriented they also have …
Food was delicious although a little expensive for breakfast. Service was fair but then again they were very busy and I'm sure were doing their best.
Food was delicious although a little expensive for breakfast. Service was fair but then again they were very busy and I'm sure were doing their best.
Because it was Easter, my hubby and I came for breakfast. But I couldn't eat solid food due to having had oral surgery a few days before, so I ordered the tomato soup. I was looking for oatmeal, bu…
Typical iHop, food is good as always.\n\nTerrible check in process though. Just came on Sunday and it was crowded and we put our name on the waiting list and had to be outside waiting. The check …
Ham and sausage are way too salty. Hash browns are okay. I waited 30 minutes for my food to arrive. The restaurant was not even busy.
Very slow service. It took 27 minutes for us to get our breakfast. The store had roughly 20 maybe people inside. A full kitchen staff of 6 cooks and a good 5 servers. The standard for an IHOP. Food came out partially cold and missing wheat toast. We had to walk up to the counter to pay after waiting for a server to come by with our bill.
A surprisingly frustrating experience. I went to order chocolate chip pancakes (a childhood favorite) only to be told that not only do they not make them with chocolate batter anymore, in fact they NEVER have. This was news to me, having had them innumerable times in the past, but I assumed it was just the end of an era. Then I went to a different IHOP a few weeks later and was served exactly what I was looking for. Don't know why that server felt the need to straight up lie to me. 🤷
They have a lot of interesting new items I don't recommend the breakfast tacos 🤮 it made me sick but the new Cookie butter pancakes were good my nephew said
The service is what ultimately determined my scoring for this. Suly was our server and ignored us, blatantly, and I'm telling you right now, it was racially motivated. It was not busy. It's easy for servers to provide poor service to Black customers because they subscribe to the discriminatory rhetoric that Black people don't tip. Then, when that prophecy self-fulfills itself because we were mistreated for absolutely no reason, then the server can go about and say "see, I knew they weren't going to tip" or "see, I knew they were gong to tip poorly". Let me be clear, we still tipped her, even after her lackluster service skills. All of our orders were incorrect. I understand that servers are not responsible for when the cooks mess up an order, however, our server came back asking if we ordered something, and it was absolutely wrong, so it begs the question as to whether she put the orders in correctly. Our server purposely ignored us. We were a table of 5. Next to us was a table of 9. She was extremely attentive to the family of 9, coming in and checking on them multiple times. She checked in on us ONCE. We had tried to get her attention multiple times--she made eye contact with us twice, then turned around and left. We had to ask for assistance from a completely different server--a woman with red hair, who was very kind. When our server saw we were being assisted by the other server, all of a sudden she emerged and wanted to be helpful. That was the one time she showed up to check in on us. When she handed us our bill, she mentioned nothing about coming to her to pay. Generally at IHOP, you go to the front to pay. Even if no one is there, someone will come up. As we were getting up to head to the front, our server comes up in a fluster telling us we can pay with her--like we were supposed to know by her lack of attention and communication.
Food 🫱 I went for the AYCE pancakes. They give you a stack of 3 at first, and then keep giving you around 2 to eat the next plates. I got the strawberry iced tea, and then mango, but they wouldn't let you mix both strawberry and mango together for some reason. I asked why, but they didn't know. Service 👎 It took a while for anyone to ring me up since my server just went missing after I was done eating. His manager had to ring me up. Although he was nice, the level of service was just slightly better than my last experience being at the same IHOP years ago. Ambience 🫱 it's just like any other IHOP. I do like how you're able to pay for your food on the IHOP app. I don't really have to wait for anyone to swipe my card and wait for them to give it back to me.
IHOP is no stranger to me or to anyone probably...but I can’t assume so I have to share. This IHOP is located in Dublin/Pleasanton. Been here a few times in the past but this is my first check-in. Parking lot is great and so is the numbers of seats inside. The price is right and they have some of our favorite breakfast food like pancakes, waffles, eggs, and bacon and more!!! The staff were nice. My friend ordered corned beef hash with extra eggs, guess what? They forgot the extra we ordered we had to asked for it again to actually get it.
Beware of bogus items on the bill! After a family lunch here today, I found two drinks on the bill that we didn't order. The server removed the bogus charges after my complaint, but the restaurant didn't give me any gesture of apology. When similar mistakes happened at other restaurants, I at least got something of equal value dropped from the bill. No matter what, pay attention to your bill before you pay.
Bring back whole grain pancakes. Food was not as good as I remember Omelet was not hot enough to melt cheese, couldn't taste grains in protein chip pancake. Dry and cold
Our experience at IHOP was just okay. The food itself wasn’t bad—typical IHOP quality—but the service left something to be desired. It felt like the staff wasn’t very attentive, which took away from the overall experience. While it wasn’t terrible, it also didn’t stand out as a place we’d rush back to. An average visit at best.
This ihop overall was a good experience to go to. The service wasn't bad but it's nothing special. The food overall was good too and the ambiance is overall good like a normal ihop. Meaning that ther…
This ihop overall was a good experience to go to. The service wasn't bad but it's nothing special. The food overall was good too and the ambiance is overall good like a normal ihop. Meaning that th…
This ihop overall was a good experience to go to. The service wasn't bad but it's nothing special. The food overall was good too and the ambiance is overall good like a normal ihop. Meaning that th…
This ihop overall was a good experience to go to. The service wasn't bad but it's nothing special. The food overall was good too and the ambiance is overall good like a normal ihop. Meaning that th…
Tired menu. over priced. Server did his best to keep up. Came here because it's my daughter's comfort place. I guess I've out grown it.
Our server was Lupita. I was not the SLIGHTEST bit impressed with her. In fact, she quite upset me. When my salad was brought out, I bit into it expecting a proper lettuce to dressing ratio to be met with an ALARMING amount of Ranch dressing in my bite. Upon further inspection, I found that my entire salad was drenched in dressing. I'm sorry, but I really don't like that much dressing on my salad. I tell her I'm sorry to ask, but if she could make me a new salad, as I don't like a lot of dressing. She mumbled something unintelligible about 2 ounces, and said, "well, you're gonna have to wait a minute..." Apparently, that meant she was going to make herself busy with EVERYONE else before bringing back my salad. In fact, it didn't come back until AFTER my entree. And low and behold, she brought me back my original salad with spring mix thrown on top. Last I checked, per health department regulations, all plates sent back are supposed to be disposed of, not brought back to the customer unless specifically requested. On a plus side, my clam chowder (that she finally brought me AFTER my entree) tasted good...
The servers were great and understanding. My only gripe was the food. It was honestly not the best tasting. Clearly, nothing was fresh, and the fish looked honestly disgusting. I just would avoid that place if you are hungry. Spent too much for such low quality. You know it's bad when the hash browns taste like dish soap and are burnt.
Food was ok. They are way under staff with only one waitress also acting as the hostess. There was constant arguing between cooking staff and waitress that the entire lobby can hear and was unprofessional.
Inexpensive & great place to eat but the waitress 1 in particular can be very rude. I went on a Wednesday when traffic was slow but 1 waitress to each side caused an attitude. The customer shouldn't be blamed for lack of scheduling. She was fast talking, rude, moving quick and angry. I asked her if she wanted us to leave because it was that bad. Although, we received unwelcoming treatment we still gave her a generous tip.
My fajita omelette was edible, but not much better than that. Coffee was bland. It's nice that they leave you your own decanter, but it gets luke warm very quickly. I'll try Denny's again, before I go back.
Food quality seems like it has gone down since the recent past. I am not seeing any sort of value or incentive to return. Service was excellent, but neither of us enjoyed our meals.
Unfortunately had a bad experience; the breakfast sampler items were mostly cold, didn't feel fresh and the portion isn't up to the expectations. Not worth the price.
Went on a Sunday afternoon, waiting time was 15mins which was decent. But other than that nothing is good about this outlet, service was slow, Unfriendly Waiters and Food Serviced was cold. Had to ask the waiters for the same things for like 3-4 times for them to serve it. Been to other IHOP but this one's service and quality of food serviced, i would rate a zero. Don't think we would visit it again.
Okay so the place itself is nice. It appears clean but they do not wash the dishes properly. They had given us a knife and a fork, which were both dirty and not cleaned. I’d advise you to think twice before coming here. The service isn’t bad it’s just the dirty utensils..
food very average. service OK. no smile. for senior 55 plugs i think is too pricy. dishes are too small. $13.75 with very little food. $4.13 for coffee.. too much. no more eating at any Ihop.
The food is realy bad you can't eat it the service is really not good , chars old \nPrice is very high so go to another place save your money and get better food and service
I ordered food along with cold brew iced coffee. \n\nIt was not until after we left the restaurant I realized I never got my coffee. \n\nWe paid for it. Thieves. \n\nBy the way "gluten-friendly" …
If I could give a zero I would, there was a party of six already there having waited what had already been over ten minutes. My party of just myself and Mrs were told it would be ten minutes. A who…
Would give Zero stars if I could waited almost 45 minutes just to check in, was ignored by one of the female host who had her hair in a sort of bun, then had to fight custumers over me being here first but because the host never wrote me down had to wait another 15-20 minutes more. Then to top it all off waited another 30 minutes for my water. I don’t know if all I hops have bad service but my experience has not been great in the Dublin/livermore area.
Service is expected to be a bit slower at 1 am however the service we did receive was inconsistent and annoying at times. Our server would constantly ease drop on our conversations or forget to bring us refills. She kept apologizing but soon her apology meant nothing. The food was to be expected (just okay) but the main reason I gave this a low rating was because as we were leaving, we stepped on a cock roach in the entryway. 😖 Sorry but I will not return.
Had late dinner last night with family. The lady that is taking our orders is very rude. She was in a hurry and has attitude. She should stop working in this great company. She needs to be fired! Still gave a tip due to quick preparation of our orders.
This review is mainly for their curb side pickup service. Food was OKish. Arrived 5 minutes after estimated time of pickup and informed "I am here" via the order page. Waited in the car for sometine then decided to go in. The food takeout bag was ready with my name on it. The restaurant was not busy. Upon asking I was told unapologetically "curb side pickup does not work". This is poor service and very dismissive way of dealing with the customers. IHOP should spend some time and money on training the employees.
Service was terrible. I try to be a patient and understanding customer, however, my friend and I got there before a bit of a rush, and still waited for everything. People who arrived a while after us, ate their meals and left before I had everything even on the table. Anything I asked for was treated as if I was making wild requests. Even paying the bill turned into a long drawn out drama. The staff were not new people. You could see they have worked there a while, but splitting a check, down the middle, was treated as if I asked for a mortgage. That's not something we normally do, they said. And I still ended up being double billed! I love IHOP, but I will not be giving this one my money again.
I want to give them a zero star for their customer service. Yesterday it was my first time at IHOP and the staff there was very rude. First we did not feel welcomed . When they seated us we ordered water to drink. The lady who were serving us was in so much rush while taking our orders. When We finished ours breakfast and waiting to pay the bill . We waited like 25 minutes ,we saw our serving lady passing by and we tried to call.she completely ignored us. Then we tried to ask some other server if she can help us with the bill she literally yelled at us told us that she cannot help and the lady who is serving us will help. I get that it's busy on Sundays and they have to work fast but there is no need to be rude. Things can be done nicely. And every staff member had a bad look on their faces. I don't know if something happened there or their boss yelled at them or what. But worst customer service award goes to them.
My dad and I decided to order a catered breakfast to eat at home, so I just had to go pick up the food, something simple. When I arrived at the restaurant, there was a young guy who saw me enter but never asked me if I wanted a table or if I was waiting for something to go, so after waiting for my food for 30 minutes they finally put my bag on the middle table but the guy never said anything to me, he just looked at me and that was it. When I approached to grab my bag and leave, I asked the guy to please give me some ketchup and jam and he just turned towards the kitchen and just yelled yes at me. He started speaking to a girl in Spanish and was asking her if the extra ingredients I ordered would be charged extra and she said no, and he just told her that he would charge me for them so I wouldn't order anything else from him, I think he didn't know that I spoke Spanish too, so when he came back to me to give me my toppings, I told him that I spoke Spanish too and that I could pay for it, so he was very shocked by that, he just said no, it’s okey. It was very disrespectful, not helpful, and clearly doesn't like his job as a customer service person, he shouldn't assume that someone doesn't speak his language.
Place is dead as can be but I still have to point out the fact that my food is ready and needs to be put in a bag so I can leave. I can only imagine what ppl go through when the place is busy. A lot of these restaurants where gratuity is involved are a joke, no effort or service from workers if no tip is involved.
The food was mediocre overpriced, and it came with no onions and little spinach. Unfortunately, I wasn’t able to request for it to be re-made (use with caution) because the no waiter was missing in action, but I felt bad for the waiter, so I still left good tip, but I really hope the manager can seek out and help the chefs do better, and I hope improvements are made rather avoided.
Pancakes were a disaster. They did not offer the 6.99 menu. They sent the wrong order. No oatmeal on time menu.
recently gone down the lane! taking a break from this store. omelettes were good. now the spinach leaves looks like fall leaves , fried and poor taste. mushrooms need more sauteing! overall poor quality. hope they improve.
Incredibly rude servers. Charge for an extra empty cup. Ignore us and I have to walk up to them for any service. Food itself was good though.
Awful place. I love ihop. One of the worst I’ve ever been to. Try something else
Kind people are very limited where I live as it. They were not an exception. The food was okay. I tried to use my rewards and the staff was very not helpful and rude. My food was covered by my rewards and they tried to make me pay double. Everything was fine until then. She tried to charged my card without my permission, luckily I budgeted before going. If you use their rewards systems be careful or just eat at another location because they don’t care.
Our server Yanira S. Was so rude while taking order ,not explaining anything ,kept saying next ,next . It's so ANNOYING she brought the bill while in the middle while we're eating & that's not all ,she added the TIP by herself in the total bill . We love IHOP but like they said service & people plays a big roll . I won't be going back to DUBLIN IHOP again 😕
Went in with a picky waffle addicted 3 year old, my mother, and me. We ordered a salad, the waffle, and a fried chicken dinner. The salad was wilted and old, and had salty chicken. My meal had mashed potatoes that were probably scrapes from an old batch (chunky, hard, and disgustingly rubbery) soggy broccoli, and the chicken had a funny taste to it. Waitress was great and helpful, but the fact they thought serving that food was appropriate actually makes me very frustrated. I will say the one thing that went well was the al a carte waffle, the toddler enjoyed it.
The worst IHOP we ever been to. Spun out waitress…definitely on something. Hamburger was raw and the steak was worst than leather. We expected this location to be top of the service and clean but it was nothing but that.
The service was horrible. The waiter didn't provide us service for 15 minutes after we arrived. When he came, it was like that he was giving us instructions how to order. He refused to take drinks and food orders from each one at the same time. He didn't provide us with water and we have kids. When I asked for water many times for my son, he didn't care. I had to leave my table and go to his station to ask for water for my little boy. He answered me that I have to wait!!!! When he got back to the table with water cup for my son 5 minutes later, my husband told hom that it's not appropiate to talk like this, he was so rude and didn't apologize!
I went to this place two times and the service is terrible. They take forever to take a payment and there's a waitress that usually is there must of the time with terrible actitud. Definitely, no good customer service. If she doesn't like her job, she should start looking for other job that don't drive her nuts. She has not skills for a good customer service. I had to speak with a manager cause her behavior towards customers and talk ppl with rude manners is not even correct for the customer that wants to enjoy a meal with no drama and it's bad for the company. So definitely I'll give only one star cause I have no more options. If I could ,I will give a zero to this place.
Today I visited i hop Dublin with my family and was very very disappointed with the service. The server (Yarnia) seemed impatient and didn’t take the time to listen to our order properly. Every time we tried to speak or ask a question, she kept saying “next, next, next,” which felt very disrespectful and rushed, rude as well. That wasn’t enough, she brought a bill in the middle of while we were eating and she added tip by herself which is absolutely not being professional at all. Dining out should feel welcoming and attentive, but this experience felt rushed and uncomfortable. I hope management can address this and remind staff about the importance of good customer service and listening to guests. Unfortunately that was my first and last experience in i hop Dublin since I won’t be going back so as my friends and colleagues
Waited 15 minutes no one gave us any service. Had to get up from my table to ask for service . The old Lady was extremely rude when we ordered our food . Her and the other lady were going back and forth blaming each other on who was supposed to take our table . Got here at 10:20 and got aervice at 10:45am . Not sure if it was cause we were a party of 5 but definitely felt unwelcome. Restaurant was not even busy .
This morning I was served my favorite breakfast with a ROACH. I have lived in Dublin the last one and half years and this place is right down the street so I’m a regular. My friends and I went there for breakfast and my food had a roach in it. Our server and the entire team here are nice but I don’t think this place should continue operating under such circumstances. I have been throwing up all day and I can’t have another meal just thinking about how many roaches I could have eaten at this place since I go there a lot. It’s the most disgusting thing I have ever witnessed in a restaurant. I will be reporting it to the proper departments and authorities. The location has recently gone through pest infestation services, as I was told. Please be careful eating at this establishment. IHOP has failed its customer and employees. 😫😤
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6379 Dublin Blvd, Dublin, CA 94568
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6379 Dublin Blvd, Dublin, CA 94568
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park in Alameda County, California, United States of America
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