Food was amazing \nGreat service and a wonderful atmosphere. Steak was juicy and delicious

food was amazing \nGreat service and a wonderful atmosphere. steak was juicy and delicious

Food was amazing \nGreat service and a wonderful atmosphere. Steak was juicy and delicious

Food was amazing \nGreat service and a wonderful atmosphere. steak was juicy and delicious

Everything is delicious. I love their fajitas. I got the trio that includes steak, shrimp and chicken. I had leftovers for the next day. The strawberry lemonade is delicious as well.

Everything is delicious. I love their fajitas. I got the trio that includes steak, shrimp and chicken. I had leftovers for the next day. The strawberry lemonade is delicious as well.

I went to this Chile's for the first time since Covid. The place was busy at 3:30 on a Thursday afternoon. I was struck by how much a server can enhance your enjoyment of a meal out. Yes the food com…

I went to this Chile's for the first time since Covid. The place was busy at 3:30 on a Thursday afternoon. I was struck by how much a server can enhance your enjoyment of a meal out. Yes the food c…

Burgers were delicious and juicy. They always taste freshly cooked and made to order. Fries were perfectly crispy. The chili cheese dip was a little too thick or maybe dry this time. Service was good.

David Manago

The food was good for the price and service was great. My only complaint was the bathrooms ( both ) smelly and dirty sticky floors. As you go into the bathroom you can see fingerprints and smudging on both sides of the doors. It’s off the freeway so stop by, you decide! David

Ordered curbside for our anniversary. I got the brisket tacos, Texas fries, and Ceaser salad. Wife got the large rib order cole slaw, and fries. We ordered one Lava Cake for both of us. Also got th…

Lately they've been messing up, yesterday they completely got our steaks switched up and wrong. Wait time for them was a little long. Noticed waitress kind of avoided our booth after that. Then another time I was just asking for extra garlic butter and the girl said the kitchen was closed when they still had 30 minutes till closing. She was a little rude about it and seem bothered. One time the garlic butter tasted straight like butter and it was nasty. Other than that when they make the food right, then it's always good.

Jessica Gonzalez

I just ordered the 5 piece honey Chipotle chicken strips with an order of chips and salsa. I arrived and parked at the to go designated spot and waited for a text saying order is ready, as confirmation email stated. But after a long wait and no text my husband went inside, where food was sitting on the counter getting cold.. Salsa container was not even halfway full. Not enough for a pack of chips .. and I ordered a side of honey Chipotle sauce and I did not get it. Chili's is not too close to my house so I didn't go back. But definitely I'll think twice before ordering again

The food was good. Just wish the server was a little more attentive to what the guest wanted.

The food was good. Just wish the server was a little more attentive to what the guest wanted.

Been a customer so we keep coming back; good or bad. Today though WIFY order the ribeye but they slip the sirloin. Wife caught it sent back and got a kick ass ribeye.

Irene Diaz

The service today was great. However we are highly disappointed in the food. Small portioned fajitas and chicken so dry and overcooked with no seasoning for $40. We even had to order extra fajita, still dry and hard to chew. The overall price of everything was over $100. I couldn’t believe it.

C Maguregui

Food was cold. Ordered the loaded potatoe soup and it was tasty but cold. The rest of the meal was also warm. I don't think the meal was worth the wait or the money. My kids took me out for my birthday and even their meals were cold. My daughters pasta tasted weird. Our waitresse was amazingly attentive and funny. Buy yeah don't think this place will ever be an option for us again.

Jessy Castaneda

Mario is an excellent server. But atmosphere you shouldn’t take people to sit in these booths it’s uncomfortable and it makes your restaurant look ugly not to mention the food hazard and how bacteria that grows within the years

Customer service was subpar, my wife and I ordered different dishes and our sides were completely wrong. The steak's taste and texture was very weird and didn't taste like steak at all. Would not rec…

Customer service was subpar, my wife and I ordered different dishes and our sides were completely wrong. The steak's taste and texture was very weird and didn't taste like steak at all. Would not…

Customer service was subpar, my wife and I ordered different dishes and our sides were completely wrong. The steak's taste and texture was very weird and didn't taste like steak at all. Would not r…

I walked in for lunch at noon today. Sat at the bar. After about 5 min Jessica came to take my order. I corrected my drink order since she misheard. I asked for her suggestions on lunch and placed my…

We have always ordered delivery and takeout from Chili's and the food and service has been great. Today we decided to go and eat in the restaurant. After we were seated, it took forever for our ser…

staff is short tempered . suck at customer service. call the police oe me whene they the only ones getting aggresive. i go to airway chilis el paso texas talk to manager get full rack of ribs. i com…

staff is short tempered . suck at customer service. call the police oe me whene they the only ones getting aggresive. i go to airway chilis el paso texas talk to manager get full rack of ribs. i…

The 6oz raw steak was overcooked and only about 2oz raw weight wasn't fat, gristle or meat glue, leading to 1/2oz of edible steak. The skin-on mashed potato was like lumpy wallpaper paste and large…

The 6oz raw steak was overcooked and only about 2oz raw weight wasn't fat, gristle or meat glue, leading to 1/2oz of edible steak. The skin-on mashed potato was like lumpy wallpaper paste and…

The 6oz raw steak was overcooked and only about 2oz raw weight wasn't fat, gristle or meat glue, leading to 1/2oz of edible steak. The skin-on mashed potato was like lumpy wallpaper paste and l…

The 6oz raw steak was overcooked and only about 2oz raw weight wasn't fat, gristle or meat glue, leading to 1/2oz of edible steak. The skin-on mashed potato was like lumpy wallpaper paste and lar…

Requested “no pink” when asked how wanting the burgers cooked and we got them practically raw. My kids couldn’t eat them. So disappointing to spend money and receive the order like this. These were barely cooked.

Just had the worst experience ever with my family in this chilis. I had to ask for the manager because our server showed a horrible attitude after we asked for some extra condiments for our meals. She must’ve been irritated but it doesn’t mean it’s ok to take it out on the customers, and we were nice to her. She rolled her eyes and was annoyingly repeating “Is that it?, is that it? Is that it?” To my wife and my son saw it too. The manager was nice and apologized and he offered us a free desert but we just paid for our food and left. The food has also gone down in quality, the chicken strips were rubbery and the Cajun pasta was dry and bland. Not worth the money I paid, that’s the last time we go there.

Diaz

Don’t you DARE stay a minute after closing out your tab. You’ll have cooks, table cleaners, and other staff harassing you. My mom and I went in and had a great time, decided to mingle for about 10 minutes to talk and such after paying and we got harassed by four different staff members, very condescendingly asking if we could clean up our table and cooks coming up to us and removing our skillets all while huffing and puffing and muttering insults under their breath. I understand the frustration this may have cause but the restaurant was far from being busy. Had never had a bad experience at this location but never going back! The staff needs group therapy! Why are y’all so angry?!

Lee Lewis

I want to start by saying we visit this location 2-3 times a month on average and the food is usually great. Tonight was not the case. I walked in to place my order and 3 or 4 people, to include Casi the manager, passively looked at me and seem to huddle and proverbially pull straws to see who would help me. When the first person came to help, she made things even more awkward. I was asked for my number, gave it to her and repeated the last 4 numbers upon her request; to which she walked off without saying anything and had her coworker, the fourth party in the original huddle with Casi the manager come to help me. This person has helped me a couple of times or more and has the same consistent customer service each time. Tonight was no different, however it was completely unnecessary for the switch. This was around 5:45 pm on December 5th, tonight. When I returned at 6pm to get my food, I checked it and asked to speak with management. Casi walked up, the same person who failed to greet or acknowledge me when he swiped his key card to run my military 🪖 discount. I showed him my order only had one ranch dressing again, though I ordered two loaded mashed potatoes and six tenders. He said ok, casually walked away and returned with 3 additional dressing packs and said is there anything else? At this time I took the opportunity to ask him, why is it so hard to treat all patrons the same? He asked what I meant, then I said, regardless of what they look like or what their complexion is. He then said okay. Confused and slightly annoyed at the response I said, ok so does the issue stop with you Casi or do I need to take it further? His response was, what do you mean? I said, okay I will help you understand what I mean. This conversation happened around 6pm right in the take out food area, if you are able to use the system to help track the truth and deal with the issue. Casi basically admitted that everyone doesn't get equal treatment. I told him half doing the job as a manager was very childish and I would seek to get him some help. I told him they might be being racist, which he never denied, then he never ensured me that it wouldn't happen again. The reason I think it's a race thing is because not only did he only understand when I said as much, the same young lady who hesitated to help me, then walk away mid transaction to get her kinder more consistent coworker to finish the transaction, ran over when another person who shared her ethnicity came in behind me and asked me to move out the way to help him while I was still trying to place my order and pay. Casi is, I hope, not the brand standard. He allows employees to cherry pick their service and do people dirty. I don't deserve it and nobody does. To people seeing this, maybe consider other dining options because they may act funny when Casi is in the lead and do you basically however at this location. I hope that's not the standard, but that's what I'm experiencing. Can you guys please get him some more training or something. Nobody should pay money to be mistreated.

M G

It took me a while to leave this review but came down here for Veterans Day free meal got charged the meal never received the fries that came with the mediocre meal I got our server seemed to be having a bad day so I decided to not say anything just pay and leave since she had a bad attitude the whole time didn’t even care to notice I was missing my fries

T C

Waited 10 minutes for someone to acknowledge me at the curbside pickup, multiple staff members made eye contact but no one bothered to help until we got someone’s attention who just had to be clocking out. Very poor service this evening.

Shyniece Williams

This employee needs retraining IMMEDIATELY! She ignored me for over 5 mins looked and me over several times since I was the only person waiting to serviced (as seen in the picture she looked at me and continued to ignore me) other employees around her was playing and also not acknowledging me. I also seen an employee eating food and not washing his hands. He went back out to service other customers and still didn’t wash his hands.

Ivan

Closing duties start too early Arrived at 750 pm, place was pretty full, requested a booth but had to leave. I was told I was unable to get one because the area was closed. They closed off half the restaurant 1.5 hrs (closes at 1030) before closing (pictured). I eat later in the evenings so will not even try coming back if eating later than 730pm. If you have preferred seating you will need to arrive very early or be subject to some service limitations.