Pizza Hut

Great!, order, pickup, eat all within 30 minutes, great performance by all

Everything was delicious I will definitely order again

Very quick, and Mr. Ball made a successful speedy delivery.

Everything was in stock and fresh. Ready when I arrived and all directions followed.

The supreme pizza from this location is the best...it literally melts in your mouth.

Very friendly guy at counter. Helped me pick up delicious pizza.

My orders are always correct and the employees are always friendly.

I order delivery and they are always super fast.

Pizza tastes great, delivery is reliable and is overall a great value

Friendly staff Good pizza for a chain.

Nice cozy place. Great for pickup

the pizza and bread was fresh and still warm from the oven

correct order, attentive driver, delicious

All around great experience!

Great Taste and Kind Staff

fast service, friendly staff

Amazing team like always

I have ordered takeout twice from here and my pizza is amazing. Sam the manager is so nice and Mary took my order and was really knowledgeable, as I had a lot of questions.

The pizza was on time and fresh...the only thing was the new York pizza box was given to me like someone set on the box..but other then that the pizza was good.

The pizza was awesome. The staff were amazing, and the place was so clean. All around a great experience.

I ate here 32 days in a row and had an excellent experience. Food ready on time and correct. Very friendly team.

Ease of ordering. There is always a "deal" I can leverage to feed my family at an economical price. Service is fast and accurate.

It was really good. Good food and good customer service. It didn't take a long time to wait for my food either!

Pizza was ready at the time promised, the order was fulfilled exactly as requested, friendly staff was quick and friendly.

Love my Pizza Hut and their crispy crust, their is no substitution offered by other pizza franchises.

Food was good, delivered quickly without contact. The online order process was smooth, and the price was fair for the food.

We had good service from them. Food was quick and he gave us a lot of sauces!

My regular Pizza Hut has great service and always on time with the food.

Never disappointing! Love their pizza and good customer service

Like this place. Always fast with service.

Awesome chain pizza just how you remember it. Delicious wings and fries too!

I ordered pizza on Christmas Eve and was impressed with the speed and quality of the staff.

Seth is The Man...I dropped my Cinnabons and he Remade them Quickly. Somebody give this man a raise please!!!

Walked in and was greeted by Erik(manager). Great attitude and great personality. We dined in and he was very courteous. Will be coming back.

Love pizza hut! This location is always quick and does a great job of making sure all items are accounted for in your order. Arrived fresh and hot.

Food is always good and quick. So far no orders have been messed up. They are my go to place for pizza.

Excellent location. The staff there takes pride in their work. Food is consistent every time. It is always a pleasure to deal with them. Thank you

Ordered for pick up. Pizza was hot, fresh, delicious, just as ordered and ready on time. Location had a cute back seating room with TV--would be nice for dine in larger families. I wasnt greeted right away when I walked in so gave 4 stars for service but service was good once helped. They had hot bags set up for pizza to keep orders fresh.

Its a small store, more for pick up or delivery, but the game was on, people were nice.

This Pizza Hut is more of a delivery/take-out place, but the service is great! Ordered delivery recently, and the food arrived right on time. The food was the perfect temperature, and the driver polite and friendly. Their app makes it easy to order. They do charge $5.99 (plus tip) for delivery. That seems to be standard these days. But one can also pick-up orders from their conveniently located store to save on delivery.

Pizza was great and one of my favorite Pizza locations in the area.

Jamie Cicco

This Pizza Hut is more of a delivery/take-out place, but the service is great! Ordered delivery recently, and the food arrived right on time. The food was the perfect temperature, and the driver polite and friendly. Their app makes it easy to order. They do charge $5.99 (plus tip) for delivery. That seems to be standard these days. But one can also pick-up orders from their conveniently located store to save on delivery.

John Thibodeaux

Walked in and was greeted by Erik(manager). Great attitude and great personality. We dined in and he was very courteous. Will be coming back.

Food was Fresh and Hot !

I Loved a pizza. They served pizza really fresh and quick.

Awesome taste!

I love the staff there. Efficient and extremely friendly!

Nice next to park and outside seating below large pine trees

Solid and reliable every time at this location

Pizza. Yum. Delivery. Yay!

Average pizza place comparable to the likes of Dominos and other pizza chains.

Sandeep Pathak

Average pizza place comparable to the likes of Dominos and other pizza chains.

Feed me

Decent pizza delivery.

App keeps not allowing me to log on, basically keeping me from rewards. Feels... purposeful.

Ordered pizza and wings for pickup, attentive service.

Just a heads up. All of the parmigian packets were sealed yet empty. You have been cheated by your dealer.

Really disappointed that Pizza Hut no longer offers crust flavors like "Hut Favorite"... It was one of the reasons I preferred Pizza Hut to other pizza places. Now I have less of a reason to come back to Pizza Hut.

Pizza hut in general really changed....the cheese tastes like artificial cheese and the crust isnt the buttery crunch it used to be

Usually you do an excellent job keeping the pizza hot when it reaches my door. Even in the winter. But today it was over 80 degrees and somehow the pizza arrived almost room temperature. Not normal.

Carrlos Boyd

Usually you do an excellent job keeping the pizza hot when it reaches my door. Even in the winter. But today it was over 80 degrees and somehow the pizza arrived almost room temperature. Not normal.

Need the pizza to be cooked more and our order had sausage on 1/2 of pizza but it was on all of the pizza.

Make the pizzas correctly. One of the pizzas received was not what was ordered.

The guys working there were very nice. The pizza was super greasy. You could see it pooled on there. Now we all have indigestion.

Show up with parmesan cheese and red pepper. The sauce and other ingredients were uneven across the pizza.

Actually deliver my pizza would be a good start. And then stop hanging up when I try to call.

Customer service was atrocious. Contact less delivery should not even be an option for this location until re-staffed and properly trained. Otherwise why still offer it a service at all?

What good is curbside service when you have to wait 10 minutes (starting two minutes before the requested ready time) and still have to go in to get the food? ... The temperature of the pizza was not acceptable when I got it home.

we got the worst pizza here last night. It was thin crust. The crust was not crispy. it had what seemed like no cheese. just all in all a disappointment. i felt like having a bubbly cheese, delicious pizza, That is not what we got. Thumbs down to this pizza hut thin crust. It didn't taste awful or anything it just wasn't what one would expect from a pizza.

Barry Morgeson

Customer service was atrocious. Contact less delivery should not even be an option for this location until re-staffed and properly trained. Otherwise why still offer it a service at all?

Lm U

we got the worst pizza here last night. It was thin crust. The crust was not crispy. it had what seemed like no cheese. just all in all a disappointment. i felt like having a bubbly cheese, delicious pizza, That is not what we got. Thumbs down to this pizza hut thin crust. It didn't taste awful or anything it just wasn't what one would expect from a pizza.

Duane T. Clark

What good is curbside service when you have to wait 10 minutes (starting two minutes before the requested ready time) and still have to go in to get the food? ... The temperature of the pizza was not acceptable when I got it home.

rude staff

my pizza was ok but fair as everything else tasted old

So Bad service!! Take to much tome to do orders!!! Staff need to much traing

due to bad service I haven’t ordered from them in 6 months. Tried again tonight. Nothing’s changed. Send me the wrong order. Can’t tell if they are bringing me a corrected order or not. Very disappointed.

This place is ridiculous. They are 2 miles away from me and and won't deliver. I realize I can just do carry out but I get lazy sometimes.

We had to wait a very long time for the order. Also, the extra pizza sauce that we ordered was not included.

Called and said I’m here for a curbside pickup.sat in my car for 30 minutes waiting. Just so go inside and have my order sitting on the counter waiting

Pizza was cold. Almost no sauce. Overbaked, pepperoni was burned. Took 1 hour to deliver on a Monday at 8pm

They were 15 minutes late and 4 of our 15 pizzas had the toppings stuck to the top of the box lid

Was going to order a pizza from here but will never return to this location as one of their delivery guys almost ran me over as he just drives wreckless. He didn’t apologize or anything. He drives a white honda. He needs to learn to cautious with people and his driving because one day he can injure someone.

They forgot my soda and said they'd be back....an hour layer...they are 1.2 miles away I call. I was told they'd give me.a credit on my next order. Well that ain't happening! I'll order somewhere else.

Our order was much later than we were informed approximately 30 minutes later than we were originally informed. Also, both pizzas were folded over each other, they looked like they were both dropped.

Something is going on with their website, put on toppings I would never choose, so I called and basically the guy said it is what it is in a very condescending way. “That’s what was placed online, that’s what we put in the bag and that’s what you received”

Thanks Pizza Hut! Seth, the manager laughed at me and said, “nah, we’re not doing anything about that”, then dared me to call corporate. Terrible customer service. Seth needs fired.

Tom Blancett

Thanks Pizza Hut! Seth, the manager laughed at me and said, “nah, we’re not doing anything about that”, then dared me to call corporate. Terrible customer service. Seth needs fired.

Ordered a large pizza for delivery and there was on loud knock at the door. The pizza was on the porch which was wet! The he soda rolling around! The kid walked acros d our lawn and never looked back!

Disappointed in the growing tred of pizza chains firing delivery drivers in favor of using door dash drivers. I stopped ordering from papa John's because of this. I will now stop ordering pizza hut as well.

Very rude management. I came in to use my kids book-it codes from the Pizza Hut summer reading program and not only did the manager tell me he couldn’t, but when I told him this is how I’ve always used these codes, he repeated himself in a mocking and rude tone. Then walked away. No apologies. No attempt to help or serve. I’m sure the pizzas as good as any other Pizza Hut though 🤷🏼‍♀️ I’ll be going somewhere else tonight.

I received a coupon in the mail for Pizza Hut. When I tried to use it I was told that they were not part of the promotion. Since they are the only Pizza Hut in town, I would have to use it somewhere else but they didn’t know where. Very rude manager. They should not send anymore coupons to Flower Mound if they don’t want to honor them.

This time pizza was so oily , usually those are quite ok, now when order came we eat one slide and put redt to trash bun

If I could give 0 stars I would based off everything I experienced. On 10/20 my boyfriend and I were on our way here and trying to order pickup on our phones. We had a coupon code, but had a question so decided to order in person instead. When we had arrived (at 8:30, the restaurant closed at 9:30) the employees were already mopping the floor, but we were never greeted. Finally someone approached us at the front and she said she couldn’t help us with any online coupon codes. We sat at a table to order online for pickup anyways, because the lady was not at all helpful. We sat for 20 minutes trying to figure out the app, because all of a sudden it would not let us place an online order. (Now we know it was because they had shut down all online ordering) While we were sitting the girl had went and locked all entrances, and at that point we felt pushed out so we decided to go somewhere else for dinner. While we were sitting in the car they had shut off all the lights and closed the restaurant an hour early!! No explanation or communication. If we had known they were shutting down the restaurant early that night, we wouldn’t have even wasted time trying to sit there and figure out the online ordering. All it took as a little communication and we wouldn’t have been NEARLY as frustrated as we were.

We had a very bad experience with Pizza Hut at flower mound location today. They messed up my order and when I went there they were screaming at me . This is no way anyone should behave like this with customer . I ordered the pizza for delivery and they delivered at wrong house . They didn’t even call me to let me know and when I called them that we didn’t receive the pizza and they were like oh we messed up and we are making another one fresh pizza for you, they said it be ready in 20 min. When I reached there they still had not made the pizza so I asked one of the guy to call the person who took my order. The guy just screamed at me and said he is working very loudly. .i was like you guys messed up my order and you have to own it. You don’t yell at me like this .i just asked them to cancel my order. And next I ordered dominoes and pizza was ready in 10 min verses Pizza Hut told me 45 min when I first ordered for delivery. I would never order pizza from Pizza Hut because of bad service . I really felt annoyed today.this pizza was for my kids who were waiting for 1 hour and 20 min and still no pizza was delivered. Does any one want to wait this long when dominoes is doing delivery in 20-30 min always .

I ordered from this location by mistake several days ago. I called immediately to cancel the order before it was even in the oven because I realized I had put the wrong address. After 10 minutes of navigating the automated call system I finally got through to a manager that said it was successfully canceled. However I was never refunded for my order. I reached out multiple times and through several avenues and have not received any response. My money was stolen and I never received any product.

I ordered through the Pizza Hut app. I ordered a deal for 2 specialty pizzas for 14.99. When I went to pick up my order, the guy handed me one pizza. I told him I ordered two. He just handed me the receipt, which only showed 1 pizza, like I was the idiot. I told him I didn't care what his receipt showed. I ordered 2 pizzas through the app. He then offered to make the pizza, but I would have to pay for it, too. So I'd have to wait for the second pizza to be made and end up paying full price for both pizzas instead of getting the deal I ordered. I just took the one pizza and walked out.

pizza was undercooked. I picked up 2 medium pizzas on nov 1st, 2023 at around 7pm. i ordered on the app, according to the app there was still 3 minutes left of cooking time. the dude working took them out early to go smoke a cigarette. the crust was too chewy and my family and i felt sick after eating

Pizza Hut app used my rewards points last week and still charged for the wings I ordered. When I reported this, the carry out employee said just to show the receipt next time to get it reimbursed. I ordered a pizza snd wings today and mentioned this when I was placing the order. The same woman said to show the receipt today during pick up. When I was picking up the pizza and wings, the manager, Seth (I believe) was very rude about it and said, “we are not doing anything about it, you need to contact the corporate,” with a very bad condescending attitude and finally asked me to take the food for free when he noticed I wasn’t going to put up with his attitude. I didn’t want free food, I wanted them to fix the issue for one item. I don't know why the owner decided to put a douche to run his/her store. He definitely needs to get a customer service training and a spanking by corporate office.

Veli-Pekka Autio

This time pizza was so oily , usually those are quite ok, now when order came we eat one slide and put redt to trash bun

Donna Grubb

I received a coupon in the mail for Pizza Hut. When I tried to use it I was told that they were not part of the promotion. Since they are the only Pizza Hut in town, I would have to use it somewhere else but they didn’t know where. Very rude manager. They should not send anymore coupons to Flower Mound if they don’t want to honor them.

Ariel Williams

Very rude management. I came in to use my kids book-it codes from the Pizza Hut summer reading program and not only did the manager tell me he couldn’t, but when I told him this is how I’ve always used these codes, he repeated himself in a mocking and rude tone. Then walked away. No apologies. No attempt to help or serve. I’m sure the pizzas as good as any other Pizza Hut though 🤷🏼‍♀️ I’ll be going somewhere else tonight.

bryan fetter

Disappointed in the growing tred of pizza chains firing delivery drivers in favor of using door dash drivers. I stopped ordering from papa John's because of this. I will now stop ordering pizza hut as well.

Kyla Harwell

If I could give 0 stars I would based off everything I experienced. On 10/20 my boyfriend and I were on our way here and trying to order pickup on our phones. We had a coupon code, but had a question so decided to order in person instead. When we had arrived (at 8:30, the restaurant closed at 9:30) the employees were already mopping the floor, but we were never greeted. Finally someone approached us at the front and she said she couldn’t help us with any online coupon codes. We sat at a table to order online for pickup anyways, because the lady was not at all helpful. We sat for 20 minutes trying to figure out the app, because all of a sudden it would not let us place an online order. (Now we know it was because they had shut down all online ordering) While we were sitting the girl had went and locked all entrances, and at that point we felt pushed out so we decided to go somewhere else for dinner. While we were sitting in the car they had shut off all the lights and closed the restaurant an hour early!! No explanation or communication. If we had known they were shutting down the restaurant early that night, we wouldn’t have even wasted time trying to sit there and figure out the online ordering. All it took as a little communication and we wouldn’t have been NEARLY as frustrated as we were.

Sarika M

We had a very bad experience with Pizza Hut at flower mound location today. They messed up my order and when I went there they were screaming at me . This is no way anyone should behave like this with customer . I ordered the pizza for delivery and they delivered at wrong house . They didn’t even call me to let me know and when I called them that we didn’t receive the pizza and they were like oh we messed up and we are making another one fresh pizza for you, they said it be ready in 20 min. When I reached there they still had not made the pizza so I asked one of the guy to call the person who took my order. The guy just screamed at me and said he is working very loudly. .i was like you guys messed up my order and you have to own it. You don’t yell at me like this .i just asked them to cancel my order. And next I ordered dominoes and pizza was ready in 10 min verses Pizza Hut told me 45 min when I first ordered for delivery. I would never order pizza from Pizza Hut because of bad service . I really felt annoyed today.this pizza was for my kids who were waiting for 1 hour and 20 min and still no pizza was delivered. Does any one want to wait this long when dominoes is doing delivery in 20-30 min always .

Tammy Doyle

Ordered a large pizza for delivery and there was on loud knock at the door. The pizza was on the porch which was wet! The he soda rolling around! The kid walked acros d our lawn and never looked back!

Mike Korinko

They forgot my soda and said they'd be back....an hour layer...they are 1.2 miles away I call. I was told they'd give me.a credit on my next order. Well that ain't happening! I'll order somewhere else.

Czicza Micza

I ordered from this location by mistake several days ago. I called immediately to cancel the order before it was even in the oven because I realized I had put the wrong address. After 10 minutes of navigating the automated call system I finally got through to a manager that said it was successfully canceled. However I was never refunded for my order. I reached out multiple times and through several avenues and have not received any response. My money was stolen and I never received any product.

John Carter

pizza was undercooked. I picked up 2 medium pizzas on nov 1st, 2023 at around 7pm. i ordered on the app, according to the app there was still 3 minutes left of cooking time. the dude working took them out early to go smoke a cigarette. the crust was too chewy and my family and i felt sick after eating

Keith Holloway

I ordered through the Pizza Hut app. I ordered a deal for 2 specialty pizzas for 14.99. When I went to pick up my order, the guy handed me one pizza. I told him I ordered two. He just handed me the receipt, which only showed 1 pizza, like I was the idiot. I told him I didn't care what his receipt showed. I ordered 2 pizzas through the app. He then offered to make the pizza, but I would have to pay for it, too. So I'd have to wait for the second pizza to be made and end up paying full price for both pizzas instead of getting the deal I ordered. I just took the one pizza and walked out.

Sid H

Pizza Hut app used my rewards points last week and still charged for the wings I ordered. When I reported this, the carry out employee said just to show the receipt next time to get it reimbursed. I ordered a pizza snd wings today and mentioned this when I was placing the order. The same woman said to show the receipt today during pick up. When I was picking up the pizza and wings, the manager, Seth (I believe) was very rude about it and said, “we are not doing anything about it, you need to contact the corporate,” with a very bad condescending attitude and finally asked me to take the food for free when he noticed I wasn’t going to put up with his attitude. I didn’t want free food, I wanted them to fix the issue for one item. I don't know why the owner decided to put a douche to run his/her store. He definitely needs to get a customer service training and a spanking by corporate office.