Wendy's
Burger · Fountain Valley
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Flexibel sein, mehr sparen
Über Wendy's
At Wendy's, we're passionate about serving up fresh, never-frozen beef burgers that satisfy your cravings. In Fountain Valley, our team is dedicated to delivering a warm and welcoming atmosphere where families and friends can gather. We take pride in our made-to-order chili and baked potatoes, just...
At Wendy's, we're passionate about serving up fresh, never-frozen beef burgers that satisfy your cravings. In Fountain Valley, our team is dedicated to delivering a warm and welcoming atmosphere where families and friends can gather. We take pride in our made-to-order chili and baked potatoes, just like grandma used to make. Our customers rave about the friendly service and speedy refills on their favorite drinks. Come taste the difference for yourself - visit us at 17940 Brookhurst St, Fountain Valley, CA 92708, and experience the comfort of a classic American burger joint that feels like home.
Was Kunden über Wendy's sagen
This Wendy's location in Fountain Valley is praised for its friendly staff, clean environment, and fresh food. Many customers highlight the updated restaurant and efficient service. The chili and burgers are popular choices.
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Tip: Take advantage of coupons, like the free medium fries offer, to save money on your order.
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Entdecken Sie die Umgebung von Wendy's
Wendy's befindet sich in Fountain Valley, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
Parks und Gärten
- Los Alamos Park (A 414m) — park in Orange County, California, United States of America
- Heritage Park (A 689m) — park in Orange County, California, United States of America; geonames ID = 5356484
- Fountain Valley Park (A 952m) — park in Orange County, California, United States of America
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Häufig gestellte Fragen zu Wendy's
Bewertungen von Wendy's Fountain Valley
Even when this place is busy they are really efficient. Why more people don't use the order kiosks is beyond me. They prefer to stand in line and I get my order quicker this way. I LOVE Helen, the manager because she goes out of her way to help people and she likes to do so.
Always a pleasure to come here, smiling and nice employees and fast service in a fast food restaurant that's right off a busy freeway entrance. Always clean, and the food is good and they have a lot of healthy options. Only things I could even slightly complain about is the lack of parking when it's busy and the lack of A/C in the dining area on a hot day, but those are trivial and not a reason to knock off a star.
For $3 u can buy a key tag good for 1 free shake each time u go to Wendy's with a purchase. U can choose any flavor. The tag is good for 1 yr makes a great gift idea !!!
Always good, & love the later lobby hours! I drive out of my way for this Wendy's!! Good crew too! Great salads, although the cSalty! on them is waaaay too salty!
Hadn't been to Wendy's in 20 years, but there's one near the office so we went for lunch. I ordered the combo which comes with a small fries and a small drink. Believe me, small is a generous size at Wendy's! I didn't even finish my fries & drink before I was full and the price is reasonable enough. Especially these days. Well done, Wendy's.
Wendys is our favorite fast food joint. At least the newer locations 😎 Old stores are sometimes a little less appealing. This one is one of the newer kind in a good neighborhood. Clean restaurant. Decent bathrooms. Fancy soda machine to mix your own flavor. Got a good lunch back from a morning at the beach.Love those tasty burgers with bacon. Fries are also of the better kind. 🍔🍟
The food is fresh and delicious. The quality is like a high end restaurant for low prices. Great deal for the money. The restaurant is clean and nice customer service.
One of my go to places when I'm hungry. Started going here when I was in college and fell in love with Wendy's. My favorite is still a frosty with a chili. Now this is added their beautiful dinner salads I have a lot more choices. I usually drive through, so I can only tell you that the outside of the building is always kept extremely clean. The last time I was through their speaker system wasn't working so they had a very beautiful young lady taking our orders and sending them through her headset to be made and placed in bags. One of the reasons I love to go to Wendy's is because of their work with adoptions and the adoption system. The gentleman who started Wendy's was an adopted baby. he's always felt that his upbringing is what made him able to go into the world and make a name for himself. The name of the business Wendy's was named after his daughter. It's a wonderful story. The food pricing is very minimal. I have never had anything that wasn't delectable. And they always seem to have a friendly smile when I'm either in drive-up line or inside the building. If you enjoyed my review, please LIKE me below and if you get a chance please RATE me. As always thank you for your time and energy. Have an amazing life!
Surprised how nice it is , new rebuild , app is 👍, I think they got it right here and late sitting hours til12 am. They step it up at wendys wow
The food was good and hot. I ordered the chicken wrap combo. There was ample parking and seating. Nice atmosphere, and the staff was cordial.
Perfect every time. Got my order double checked on screen, unlike other fast food places that don't confirm your order. Can never go wrong yummy frostiest..
Not too many Wendy's around and this one is conveniently located near the 405 freeway. Ordered their new Double Bourbon Bacon Cheese burger and it was pretty tasty. Staff is super friendly.
Have a triple cheese about once every 3 months. Love them too much to eat there more.
Late family dinner selection on the way home. EXCELLENT $5 Meal with burger, fries, chicken nuggets and a drink! Fed the family for about $20. Where else can you buy 4 burger meals to match this price?? Great job Wendy's 👏
I've never had a bad meal from any wendy's! Today I stopped off at Wendy's and I noticed that they had a new Young employee he did forget to hand me my drink so I had to go back in from the drive-thru. Overall all the employees and staff are very welcoming and attentive to your needs. But there is sometimes that you have to teach the new employees that are young that they have to be a little more attentive to the customers needs but other than that I give it a five-star rating exclamation point
I order the 6 dollar combo nuggets they were very good. Fresh and hot good love it. The only thing is that the employees get confuse with the others in the front the employee from the register is on both areas. It needs more organized only bit other then that it was great. Oh there Cooke's are delicious.
Food quality is A++, fresh, great flavor. The prices are reasonable, not low, but you still get a better deal for your money than at other places. If you want to eat healthy and save money eat at Wendy.
Great food like always. I ordered a few items for delivery. Since the food was still warm I give it a 5++ star rating. The soda was still cold, I know the ice, but hey at least it was still cold. Great overall, will continue ordering here in the future.
Come here all the times, staff are nice and great! Line goes pretty fast overall, and no complaints to the food quality.
Fast friendly service the food was off the chain have been to this Wendy's many of times and it's always good fresh food. Never a problem with the order always fresh and they forgot to give us a lemonade they didn't charge before it and shot one on the strength anyway. So that's even better right there. My kid was like dang free lemonade and everything. Can't beat that.
Driving to LA and we stopped in here. Glad we did. Service was fast and friendly. Food was fresh and tasty. The new jalapeno chicken sandwich was really good. Manager even came out and checked on people eating inside. Haven't seen that in a fast food place in a decade.
Jen was on the mic in drive thru, and despite a very very long line late at night and super busy, she was incredibly nice, accurate and attentive. Dani, the Manager, personally made sure everything we ordered (which was a lot) was in the bag before going out to us which I appreciate since prices are absolutely ridiculously high. Good quality was fantastic, hot and correct. Please make sure Jen gets a raise. Thanks to the cooks too! We didn't get sick haha
I've never had a bad experience here. Veggies are always fresh. Fries are always hot. Burger meat tastes like it was just made. I'm happy, and the morning crew, the lady who takes the orders, she is way to nice. Thank you for making my mornings better with your beautiful attitude.
Alex and the rest of the team work great together. I use the drive thru. Food is always correct and tasty.
One of the best locations in this area. It is conveniently next to the 405 freeway and the parking is good since its connected to a very large lot of other businesses. Drive thru is usually busy. The food here is quite good and consistent from the years I have eaten here. Always get the in-house made Natural Lemonade with free refills (I have been avoiding corn syrup based fountain drinks). Customer service actually seems nice and helpful (not scripted compared to some other fast food chains). Location is well kept as well. Definitely a good fast food place to eat at.
Maria the manager was amazing. She went above and beyond to help us. A doordasher stole our Togo bag and she was quick to get our order made again because we didn't know what happened. I really appreciated the quick and efficient service. My order has a special request and it was honored. Thanks Wendy's for always being great 👍
The wait time in the drive thru was significantly longer than other fast food joints, however, the staff was very helpful in every interaction. They do follow directions when there is a slight change to the order. And the food was piping hot which was awesome. Highly recommend the strawberry lemonade, it was the perfectly combination of both sweet and sour
I drove thru for a quick order while running errands. The young man who took my order was friendly, thorough, and repeated my order. (I can be picky. Ha!) Everything was fresh and yummy. I haven't been to Wendy's in quite a long time, but happy I made it over there today. I'll be returning to this location. Service was great!
Nothing beats that honey butter chicken biscuit. Best breakfast around, the drive thru line is always empty and the food comes hot and fast. Prices are lower than other fast food chains but the food is freshly made and tasty. Lemonade is pretty good too.
Always great! Staff is friendly, food is hot and fresh. Don't mind the construction out front on brookhurst as it's not too bad. Keep en eye out for the exit driveway, the city still hasn't finished it yet and it's pretty rough. This location is always a must when I'm driving by.
Customer service 5 stars, Fast Service, Fresh & Hot Food! Very Clean Place. Thank you to the staff and management! 😋
Always get my orders right. They add what I ask for and don't put on the stuff I ask them to leave off. Very happy every time.
Went Tuesday night about 1:30am . Lauren was our cashier. I have to stay she is one of the best customer service people I've come across. The new bourbon burger was super yummy with onion straws, bacon slices and super tasty bourbon sauce. Honestly though it was Lauren's super peppy cheerful attitude that made me want to acknowledge it and write a review.. Update 2/25/22 Can't beat their $5 Biggie meals . Bacon double cheeseburger and 4 piece nuggets and small fry and drink all for $5
These compliments are for the Brookhurst Wendys at Brookhurst/Talbert; to say the least they always know how to keep their menu fresh, just like the Outstanding employees they hire, especially new employees Ms. Maya/Ms. Sopia/Mr. Deigo and if I did not mention your name, you are most definitely included because you are what makes up this extraordinary Wendys team and who us consumers trust with preparing our Tasty Food that I order and others, I genuinely thank all of you and you are appreciated by this Loyal Wendys Consumer !!!!! Also, you may notice that this Wendy's Restaurant is always clean and stocked well, remain focused and Humble you Outstanding Employees!!!! Thee Counselor
Wendy's! ..... my new favorite closest to the Orange Coast Memorial Medical Center. Ordered the Mushroom Bacon Cheeseburger with blue cheese crumbles... Awesome!!! 💞 My former fav Dunkin wants to pay $8 MILLION for a ridiculous Super Bowl commercial hiring a minor to use profanity. Wendy's is way more classy 🙏
It’s unfair uber will jam two different restaurants ina drivers app one from Wendy’s. Never ever will the app do this trickery to Macdonalds. Oh no one at time there . So right now a persons food is waiting but has to be picked up with another order on harbor but Wendy’s is going to lido on the ocean , so you see what is fresh food this way. We need a regulation for locals and merchants to preserve our merchants and the food quality, staff does a great job and the food is so good breakfast yeah
You go for the burgers and fries... And the frosted aren't bad. The Web page or app is fair to muddling, but no where as good as MacDonald s. Cost is high. The specials aren't very good. But those quarter pounder are very good.
They have a really friendly staff here. The food is good, just what you expect from Wendy's, the restaurant is clean and inviting, but really, the staff is totally nice.
Nice place to camp. Feels safe, showers available, inexpensive, and the beach is right outside your (tent) door!
Salads are awesome! Service is 😕 if there was a zero, I would choose A big Zero ? We are not coming here anymore. The staff is terrible, one of the worst. My French toast sticks are spicy....😳 The AM crew is nasty ! I've had a medical problem and my husband goes in for me so I can eat before I take my meds, I can't cook. He doesn't want to go in here ...Anymore 🥺 Thank you Wendy's for allowing these kind of people to work here ! 😔
We love this Wendy’s! My kids loved the big sign that’s lit up in there that says “WE ❤️CALIFORNIA”. Their soda machine is awesome with so many options, and their new Taki Fuego meal is so good it’s ridiculous!! Lol we will definitely be going back.
Very friendly staff. I also love that they have the kiosks at the front to self order. They also have the special coke machine that has like 250+ flavors. I got a peach flavored coke. Sounds weird but it is delicious. I went at 10pm since it’s like the only fast food open in this area.
***** not to get confusing about this... But definitely 5+ star compared to HOLE MOLE on Beach Boulevard at Huntington Beach... why you ask ? Well I would say that for intense details or should I say, a small book go read that review...lol Back to the point // it was a weird situation at that other place (HOLE MOLE) because I really had to go to the bathroom before I ordered and it became a fiasco with the powerful (NOT) females in the front at the register acting extremely unprofessional... (an interesting review read🤷) I walk into Wendy's and I still had to go to the bathroom after that incident because I decided not to eat there. The manager ARMANDO🏆 came up to the register normally and I said can I use the bathroom and he said sure and I said I'll order afterwards is that okay. He said sure why not. I joked and explained to him my last incident and he couldn't believe it. He had the perfect professional reply > if you have to go to the bathroom you have to go to the bathroom < and after that I ordered and Good service and the food was good actually the service was really good..lol. Anyway I'm probably not going to go to that other place for a while I don't need **bad service / this place I'll probably be coming back a lot more.
Good location. The food here at this location is very good and consistent too. The beat is the chili with everything and a potato with all the goods on it. Tried the new strawberry frosty, very good. The workers are friendly. The property looks nice at the night time. Clean inside and out. Be back soon.
fresh food, chicken nuggets are very good\nWendy and Maria are super friendly employees \nunlimited sodas
fresh food, chicken nuggets are very good\nWendy and Maria are super friendly employees \nunlimited sodas
fresh food, chicken nuggets are very good\nWendy and Maria are super friendly employees \nunlimited sodas
Stopped here for a pit stop on the way to San Diego. The restaurant is updated, the lobby was clean, the staff were friendly, the order of French fries was perfect.\n\nNo issues here.\nWhy such low…
Stopped here for a pit stop on the way to San Diego. The restaurant is updated, the lobby was clean, the staff were friendly, the order of French fries was perfect.\n\nNo issues here.\nWhy such low…
I ordered a grilled chicken ranch wrap in the drive thru for lunch over the weekend. I added onions, pickles, and bacon. Dear gym goers, this is a great protein conscious option. The cals on it w…
Yesterday I stopped into the Fountain Valley Wendy's right off the 405, and I ordered a Dave's Single meal. The burger was perfectly cooked and so delicious! On top of that, this Wendy's is new and…
Friendly service. Food is always fresh & good. Takes EBT & Senior discount. Chili outstanding.
Friendly service. Food is always fresh & good. Takes EBT & Senior discount. Chili outstanding.
Love the baconator here. Would give a 5 but whenever I go through the drive through, they seem to only think I will need 3 napkins. Other fast food places give out like a stack of 10, but here I get very few.
Conveniently open late, late hours, always a popular place for night owls looking for their usual quality fast food, fast service, and pleasant employees who seem to enjoy their jobs. They could use a couple more employees because it gets very busy 9 p.m. on...but, where else can you satisfy your late tasty food cravings when you want it "fast"?!😄
First I'll start by saying I'm not a huge Wendy's fan other then their frostys. But they do accept EBT which is amazing and very much appreciated to us boarder line poverty people. The service is always extremely precessional and courteous. Also the drive through is always quick. The menu is just kinda boring and to me all the food is just ok. Frostys will always be the main stay for Wendy's I believe.
Beef patties are great. Not as greasy as other fast food places. Reasonable prices too. Service was quick on the drive thru. Wish they had an awning over the pickup to stop the rain coming in my window on the 10 days a year it rains in SoCal.
Service is great only downside is the wait time especially in the drive thru. They have remodeled the inside and added touch screens for self ordering. Plus this location has a Coca-Cola Freestyle machine which is a plus in my book.
Like any other hamburger place, they have good deals like the 4 for 4 in which you get a junior bacon cheese burger, a drink, small French fries and 4 nuggets for $4.00 plus tax, the only problem specifically at this location are the employees, that are so distracted all the time, that you need to be sure, you're on top of them verifying if they are giving you, what you order. Noticed that all the time, they missed or changed something with the orders, maybe because don't really care about their jobs, or simply they are so young that their minds are somewhere else, so be aware of check your order!!!!
Sidenote; location at LOVE Wendy's because it's got a few different things on the menu from your usual take out place...such as the baked potato with either cheese and bacon or sour cream and chives..or the AMAZING chili cup (hell yes on the cheese and onions...don't be shy) the most exciting change out now is the STRAWBERRY FROSTY...Omg...its amazing. Never been a fan of the chocolate or vanilla but the strawberry is killer. Unfortunately for Christmas they got rid of the strawberry and only offer chocolate and if your feeling festive.... peppermint which surprisingly was also amazing!!
Lots of good tasting chicken choices. Better nuggets than other places. Always great fries!! Cant beat a Frosty!! Love that the kids meal prize is always educational, makes children use their creativity/imaginations. Best fast food ranch. Gotta ask for ketchup or they forget sometimes!!
This is a very busy store but they move their customers fast, the service is courteous, and the food is always hot.
4 stars because the guy taking my order asked if ide like a cookie for 99 cents along with my order. I obviously said yes, I love cookies. But when I got home and started eating NO FREAKING COOKIE. All the food I did get was great, better than other Wendy's. But I was really looking forward to that cookie. Anyways girl working the drivethrough was hot, food was good.
We arrived at Wendy's and ordered 3 #1s. They were very efficient in bagging our food The hamburgers were precooked, so they were dry The fries were warm.
It's Wendy's. Good burgers, decent service, only wish they're was more than one cash register. The wait is insane at times. For a good quick bite either with yourself or others I recommend it. The 4 for 4 special they have is great for the price!
The Redhead is always good,and the Frosties Omgood.
NOT BAD, USUALLY EVERYTHING IS CORRECT! ✔️ Food is not heat lamped to death. ✔️ French fries are usually not too salty or stale. ✔️ Burgers don't have hard pieces of bone or cartilage in them. ✔️ Drinks have carbonation & the specialty drinks taste good. ✔️ Drive thru is efficient all things considered, avoid peak times. The only downside is sometimes the party crew works and they are too busy dancing, laughing & blasting the music to care that much about what you're ordering. I am not sure how often this crew works, I guess it's fun at this Wendy's certain nights of the week? Party crew order example: A 'plain' BURGER usually includes the hamBURGER patty - what we got was a bun, lettuce & tomato. This was a Jr. Bacon Cheeseburger 'plain' :)
Much like other fast food chains it's easy to know what to expect because it's the same no matter where you go. The only difference is is usually the attitude of the staff
Breakfast. I wanted to try their current $3 breakfast promo which consists of a croissant sandwich and some seasoned potatoes. I try to avoid Wendy's because of the spotty service; still spotty but the promo is actually good. I ordered through the app for counter pickup. Sure enough, when I arrived at the counter and asked for my order, the person behind the counter walked over to the printer and just printed my order. Anyway, the seasoned potatoes were perfect. It was crispy outside and soft inside. The croissant sandwich has a real egg; no need to hack and say I want "round egg." The croissant itself was new and fresh, not week old and dry! I'm not sure why the bread is called a croissant though, it doesn't look like one. Overall, the experience was nice. The restaurant was clean!
Do not come here without a coupon and the best coupon is free medium fries with any purchase. Medium fries are $4.19 a double hamburgers 10 bucks so you're almost getting 50% off... food is sta…
I stopped in this particular Wendy's while passing through the area and found it to be pleasantly clean and well maintained. I think Wendy's definitely beats McDonalds and burger King in terms menu…
Great food, nice people and Wendy's app is still among the absolute worst in the fast food world. It's almost comical how bad it really is; the folks at Corporate should hire real developers instead of these amateurs.
Staff appeared stretched thin, and it showed. I had to wait 7 mins for the cashier to get me my Coke... when she could have just handed me the cup and I could use the self serve station. The food was over cooked, dry and flavorless. The tables were not cleaned, and it was busy but no one was clearing tables at all. Finally, there were a lot of raised voices, out of the food prep area, and many of the customers were taken aback by this noise.
Like Wendy's. Good prices good tasting burgers and fast service. They are good. 99 cents for a bacon cheeseburger. Buy ten of them with your friends at the drive through window.
If you're looking for a Wendy's, you've found one. Relatively easy on and off the 405 if you're heading north, just one u-turn needed. The food is good but they definitely should pay more attention to the cleanliness of the dining area. We ordered, received our food, ate, used the restroom and got a refill and never saw anyone come into the dining area to wipe down tables. Disappointing as we had to wipe down our own. Other than that, as mentioned, food is Wendy's usual quality. Enjoy!
Couldn't see drive through menu until it was my turn to order, owner might want to figure that one out. My fries were cold as soon as I pulled away. Due to COVID, was unable to go back in and get new order and their was 10+ cars in line at drivethru. Decided to call and atleast tell them to do a better job for their next customers by eating up the french fries. Of course, phone is off the hook. Two thumbs down.
Couldn't hear clearly Not happy with drive thru service No body greets you anymore just wants the money
Received the wrong order. I should have checked before I left. No big deal.
Dave would be horrified and appalled with what his legacy turned into. Mediocre at best. Workers are not attentive while taking orders. Orders are rarely totally correct and cashiers and workers are mindfully disconnected from the customer. You're just a number and a transaction.
Not eaten at a Wendy's in 3 years, decided to stop by and grab dinner. # 1 Combo w a Frosty. The burger was just nasty, and the fries tasted old. I ate a couple of them and had 2 bites of the burger. " Dave " would be really upset at what's became of his brand, upside is the frosty tasted just like they always have. Looks like another fast food burger chain has started cutting corners on quality to pay another CEO top dollar.
Pros: The buns are fresh. Cons: I'm not a fan of liquid cheese. The bacon is nice and thick and chewy and under cooked a lot of the time.
Food: The baked potato was good. However the chicken tenders were not. The tenders were small and tasted as if they were premade and then were warmed prior to serving. One of the four tenders was ver…
food: The baked potato was good. However the chicken tenders were not. The tenders were small and tasted as if they were premade and then were warmed prior to serving. One of the four tenders was…
Food: The baked potato was good. However the chicken tenders were not. The tenders were small and tasted as if they were premade and then were warmed prior to serving. One of the four tenders was v…
I put a three because the place is clean!! This was my first time here and they have very poor costumer service. I tried doing the "self order" it wasn't letting me pay so I asked for help and the …
I put a three because the place is clean!! This was my first time here and they have very poor costumer service. I tried doing the "self order" it wasn't letting me pay so I asked for help and the …
Overstaffed with underage or inexperienced people. Had to repeat my order several times at the speaker, then again at the window. A little more focus on training, and maybe hiring some competent help instead of penny pinching for labor.
I was disappointed on this visit. Got the March madness special, asked for it protein style lettuce wrap, 😞 mistake. The meat was burnt on one side. It's a small piece of lettece on top and bottom.
Ordered from the kiosk was kind of a disaster. I've made an order through the kiosk and it charge through my card, but it didnt come on their POS system. I've talked to the manager about the situation and they say they cant give me my order if it didnt go through their POS system even though I already show them my statement that my card has already been charged. So I guess be careful ordering through the kiosk.
My wife stops here every Sunday after church. Every Sunday she gets me the same meal with no cheese. I am allergic to cheese/dairy. Today is like the 3 or 4th time in the past year that cheese has been on my meal and I’m not able to scrap off the cheese to eat the burger. This is a bit upsetting when someone pays hard earned money and ask a simply request of no cheese. I’m concerned that it happens to a lot of other customers too. This error needs to be fixed for the lactose intolerant customers. Bad customer service.
Ordered via the app for pickup. 1) got the $.01 jr bacon cheeseburger promo, the burger was missing the beef patty (see pic). 2) my main order didnt come with Ghost Ranch Sauce even though receipt/app order indicated that was my selection. 3) in dining room i went to get ketchup, both dispensers were out. 4) staff seems nice, but just disorganized in servicing the lunch rush.
If you're going to this location as a delivery driver, be prepared -- the employees treat you like you're not even human. They need to remember that customers who order online are no different from t…
waited 10 minutes for 1 Baconator at 7:30 in the morning on a Sunday. Ridiculous two boys in the back.
Anna Q. on night shift in the drive through window needs to be fired or just clean the bathroom because lady doesn't know how to do her job. We corrected her two times and she still got the order w…
I used to like going to this Wendy's but after tonight's experience, they have lost me as a customer. \n\nMy husband went to this establishment to get a double burger (that ended up costing him m…
Bad service. My son wait 20 mins for his chicken sandwich. The manager was there but not even said sorry. 20 mins wait they still mess up my son order.
The evening crew at this location is awful. Never have the issue in the mornings, but have been here multiple waiting for 20 minutes for my order. No one on the crew has any idea what's happening. …
Pathetic experience. Very rude employee at window. Gave me a wrong persons order. I am allergic to red meat and specifically order chicken. I get a wrong order. I did show the receipt to the manager and manager even argues that you said chicken but we gave you better. How on earth you guys don't understand order? I ordered what I want to eat and not what you want to serve me. Upon argue, they refused to take back the order that someone else ordered and refused refund.. pathetic pathetic service and location. Never ever go there.
First off, the attitude of the employee at the window was unacceptable. After I pulled away from the window I relised I hadn't gotten the frosty I ordered so I went back and got it. Then i got home to find that my order was missing fries, and nuggets, one burger that was supposed to be with no tomato (due to an allergy) had tomatoes, one burger that was suposed to be a jr bacon cheese was a Dave's double, and all 3 burgers were undercooked (had to microwave them just to be edible). I understand the occasional mistake or bad attitude, but this was a total fail on all fronts. Absolutely would suggest going to a different location!
Don’t like the vibe with the Wednesday movie. Not really appetising marketing 🤦♂️🤮
Honestly the person at the drive thru was super rude he didn't say hi or greet me at all and handed me my drinks like he didn't want to be there and then my food took over 10 min to come out and he's not saying anything like sorry about the wait it will be right out.. nothing! He shouldn't be working the drive thru if he's going to act like he doesn't want to be there. Customer service is a BIG thing for me and definitely will NOT be going back to this location l
Smells of old grease. They were very busy and did well turning out large orders. Needs deep cleaning. This Wendy's has never functioned well poor layout for employees. Feels like they struggle while doing there job. Never used drive thru, it might be fine. Please, whoever owns this one, hire someone to clean.
That meal was a disaster! I used to like Wendy’s, but I spent $35 on garbage. The delivery fees were ridiculous, the food was gross, and it was almost cold. I’ve always eaten at Wendy’s before, but I’m definitely not going back after this. There are way better spots out there.
Manager and cashier are lost and slow. There so confused they got a simple caramel frosty order wrong. Poor guys. They need a lot of retraining.
The middle age Latina lady at the drive thru is always rude it never fails it’s like she hates her job. I’ve been coming here for the past 2 years she always takes my order with attitude.
Update: Yeah, gave this place another chance and again, missing 10pc chicken nuggets. My review can go to a 1 star now. Management here is really bad. This Wendy’s is slowly slipping through the cracks. I’m always missing something from my order. I understand missing something once in a while, but missing 10pc chicken nuggets multiple times isn’t ok. I even opted to wait inside since it was such a large order. Didn’t rush the order. Didn’t hassle them at all. They had plenty of time to get the order right. TL;DR Manager needs to get replaced or the franchisee needs to give up the location because they obviously can’t run it properly.
I ordered a salad and couldn’t get the complimentary fries 🍟 due to the app not loading or working right. Restaurant should have the option to manually add any complimentary item with the customer’s order but they couldn’t and weren’t being nice about it either. Rushing the customer through the line. It’s not the customer’s fault that there’s no QR code to scan or the app isn’t working right that they can’t get their complimentary item.
Horrible, the entire burger was greasy the bun was dripping in grease. Disgusting. Fries soggy cold and half full despite 7 Car line in drive thru. How are fries cold when the place is busy. Flat soda. I usually laugh at reviews like this thinking who has the time. Today instead I'm posting instead of eating. I'd drive back to get a refund if I didn't value my time.
The burgers got smaller and the prices got higher. I understand inflation. But that’s why the price went up and I pay more for it, that don’t mean make the burgers and fries smaller. Jesus. Last time I ever go to Wendy. So disappointed in this company and the direction it’s heading.
This Wendy's is the worst I've been to. Ordered a Biggie Bag. The burger was dry and overcooked, there were only 2 cold chicken nuggets when they usually serve 4. I've never had this problem at other Wendy's locations. Definitely not worth the nearly $10.
This location often forgets my straws and napkins. Had to wait 10 mins for chicken tenders and they forgot our kids meal. Told us to pull up and yelled at us for pulling up after.
I came to Wendy's around 7:15am today and unfortunately the lady that took my order was in a bad mood not helpful at all I actually felt like she was hurrying me up and since I guess I wasn't fast enough for her she left me the waiting for a while I couldn't get her name cause she had no name tag, but she's a small Hispanic lady in her 30s, it just feels awkward when you have to deal with someone like this.
Went there last night specifically for the Wednesday Adams special meal. It did not include the pictured bag or collectible spoon. They also forgot our nuggets. The food was cold and the guy behind the counter was irritated at me when I complained that they forgot my nuggets. Even though he took my order ten minutes earlier, I had to show my receipt to prove it. The tables were dirty, sticky and the drink area was not clean or sanitary. My 2 year old daughter is a HUGE Wednesday fan and came dressed as Wednesday Adams to get a special meal. This was a disappointment to say the least. I also tried the game on the app and earned 10X points, but when I went to complete my order, it was giving me an error. The guy that took my order said the app doesn’t work and that he has to take my order manually. So I missed out on my bonus points. Disappointing experience!
If I could give this Wendy’s zero stars I would. This is the second Saturday coming here for ☕️ and breakfast after 7am and the dinning room area closed. We knock on the door and the workers approx 5 just look at you like nothing. They continue working we’re waving to open the door . Someone finally comes to the door no apologies like no big deal. Very unprofessional I will also be reaching out to corporate office. This is two weekends in a row. Sign says dinning room Saturday is 7am so, open at 7am and not 7:40am and quit being lazy.
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17940 Brookhurst St, Fountain Valley, CA 92708
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17940 Brookhurst St, Fountain Valley, CA 92708
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park in Orange County, California, United States of America
park in Orange County, California, United States of America; geonames ID = 5356484
park in Orange County, California, United States of America
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