Shawn

Restaurant staff fulfilled my online order by placing an old pizza that was sitting in the warming oven in the pizza portal. The manager walked away from the counter when I came in and I had to argue with them to make another one. They then didn't bring out the new pizza until I had to argue with them to bring it out. No apologies.

Haley Johnson

Not only was my delivery wrong but the way the pizza is sliced is ridiculous. This is sad if someone did this on purpose and even more sad if someone doesn’t know how to cut a pizza. Do better. This isn’t a company problem this is a whoever is on staff at the moment problem. They should either stop being lazy or get another job because cutting pizza is apparently not a skill of theirs. Or reading a delivery order. The receipt said pepperoni pizza and this person put a Hawaiian pizza in a box and then put the sticker that said pepperoni pizza on it. Employee of the month does not go to whoever made my pizza.

Bryan Sherrell

After finally getting someone’s attention, the woman that took my order must have been on something. I asked for a pepperoni hot and ready and some crazy bread. Charged me for 2 crazy breads. Already annoyed, I just accepted it, only to find out when I get home that it was a cheese pizza. Come on guys. Be better.

Randy Grafton

THIS LOCATION IS DEAD! This location in Frisco used to be very good but it has become so bad that the last order was for 4 items AND THEY MESSED UP ALL 4 ITEMS ON THE ORDER! The pizzas were room temperature, had clearly been sitting out for a LONG time and was not even cut into slices and was not even the correct KIND of pizza. The garlic cheesebread was disgusting because it had been sitting out so long the cheese had become rubber. Nothing was edible. And as if that wasn't bad enough, the crazy sauce I paid extra for was only 1/4 full. The quality has gone to absolute garbage at this location and LC doesn't even care. My complaints were not even addressed. AVOID THIS LOCATION! (I'm not going to say avoid all LC locations at this point because it is possible it's just this one mis-managed location, but definitely do not patronize the one on Rolater Road in Frisco.)

Kyle Ladner

Pizza is as Little Caesars pizza is. Not the best of worst. I am not satisfied with their marinara sauce. my order came with sauce, and I paid for an additional sauce as well. When you add them together you have about one full sauce.

Thomas Tupper

I ordered through the app, and it happily charged me and told me when my order would be delivered. But an hour later, I got a message telling me the order was cancelled, and that I should call. So, I did so, and their agent told me that the delivery driver related that the location was closed. I had a hard time believing that, and to be honest I was pretty rude to the poor CS agent, and I wound up driving to the location to see what was going on. Sure enough, it was closed with a sign on the door saying the AC is out. Ok... so the store really is closed, but the Little Ceaser's app is still taking orders. Long story short I now have to wait 10 days to get my money back, which honestly is preposterous and only adds insult to injury. When I arrived at the store, there were multiple other people there trying to pick up orders, so I'm sure I'm not the only unhappy customer. I get it: it's hot, and it really isn't fair to expect people to work next to a blazing pizza oven without AC. Things happen. But absolutely when this sort of thing goes down and you have to close your store, you absolutely should not keep taking orders online, that's just nuts. I mean, you are charging people the money and not delivering the service. That's basically theft. Beyond that, it's just a really cruddy customer experience; how many customers won't order from them again? I know I will think twice.

Jinger Mack

Don't expect to get greeted with a smile, hello, how are you, or any basic customer service. I came in about 25 minutes before close and smiled at the man at the counter and said hello. He glared at me. Like I'm an inconvenience for coming in instead of treating me like a guest. The entire experience. He looks like the manager. If this is how the manager treats his customers then I can only imagine how he treats his employees. I requested one cheese and one pepperoni pizza. He then started opening the warmer and trying to get me to take the pizzas that were in there instead of making my order. I had to tell him 3 times. If it was just me eating, I probably would have gotten one of the other pizzas but I have picky kids. He walked around lost for several minutes before ringing in my order. I have never felt so unwelcome in my life. Just to make sure it wasn't just me, I tried again with a smile and told him to have a wonderful night. It wasn't me. It was him. He didn't say anything back, didn't smile, didn't acknowledge me. I don't like saying this in reviews because I feel like people take this as "I'm better than you" but in this case it needs to be said. I have worked in restaurants since I was 16 years old. I've been in every position there is from host, dishwasher, server, cook, to general manager. This is NOT how you treat your customers. We remember the small things like this and will never give you our business again.

Ash Alvavi

I walked in wanted classic pepperoni pizza, middle eastern older guy with mustache said I just put out a extra pepperoni pizza for a dollar more do you want it? Being that I was on my lunch break I said sure (didn’t want to wait) so now that I actually look at the pizza not only doesn’t it have extra pepperoni but it’s really old and greasy. I know for a fact he tried to get more money out of me by lying. Hopefully he goes out of business. Terrible will never come back

Josh Perry

Don’t usually write reviews, but can’t believe the experience I just had. Just ordered a $100 worth of pizza for my daughters birthday party (9 items). They delivered 8. No biggie. Called them up to let them know and the lady in the other end stated “we counted the items, so we know they were delivered”. Basically suggesting that I lied and that all 9 were delivered. I let her know that we ordered 9, but only got 8. She suggested that I come in and pick up the other, but of course I had them delivered because we are hosting a party. She said she would get her manager. He offered to give one free pizza if I ordered 2 in the future, which I’m pretty sure is a normal pickup deal and that he isn’t able to refund a partial order. What??? Makes no sense. Can’t believe they would insinuate I was lying and then offer me a regular menu item. I would recommend steering clear of this place and go to Dominos instead. Never had an issue there. I will not be a customer of little Caesar’s in the future.

Max Dallas

They don't know what they're doing. People go to Little Caesars for one reason only - Detroit Style pizza. Detroit style is where the cheese is all melted up and caramelized on all of the edges. You get this crispy chewy cheese and sauce sensation that is unique to Detroit Style pizza. When it's done right, it's very good. However, the pizza I got tonight had zero cheese at the edge. And even several inches of dough not even covered. The whole pizza was a fail based on what Little Caesars advertises. I've had more than 1 bad pizza from this location and despite it being a few blocks away, we've only gone there about once a year since we moved here. We've had undercooked pizzas way too often and pizzas like this one that fail to follow what must be the franchise recipe. I doubt we will ever go back again. They just don't know what they are doing.