Dunkin'

Skylar Pettit

I stopped at another Dunkin on my way to work, and as I was driving I realized my wrap was burnt to a crisp. I pulled in here and politely asked if they were able to remake it, as I was on my way to work and way too far past the original Dunkin. The lady was extremely rude explaining their policy that since they have different owners they couldn’t do it. So this poor rating is for the attitude I received even though I was very polite. But also, it’s one wrap… and I literally had it as proof to show her I wasn’t lying to get free food. It’s not like I showed up asking for 6 sandwiches or a dozen donuts. I was able to go back to the original Dunkin later in the day and they were super apologetic, made me a new wrap, and kindly explained their policy. This 2/5 stars is for the rudeness from that morning and other times I have been here. The wraps here are generally good.

Nathan Wilson

There is a guy that works the counter inside who absolutely hates taking your order and believe me he is gonna let you know about it. Should not complain though.,.. at least he acknowledges your standing there the others rarely check to see if anyone is standing there. This is also the only location where I get chopped hash browns. Almost every other location gives me these round tot like things. This place you get a baggie of shredded potatoes 9-10 times. I gave them 1 star because I had to and the second star because they have coffee. Honestly just hold off for a few miles and there are far better options.

Placed a to go order at 4:47pm, only to arrive at 5:00 and it was not done, as they failed to check the machine that prints the to go order slips. Things happen, I get it, but then to wait until 5:09pm for our order to be incorrect is frustrating. I asked for white cheddar instead of American cheese on my sandwich, only to receive American. Oh and the bagel I was given was ROCK HARD. My iced coffee had little to no cream and barely any ice that it melted before I could even finish 1/4 of it. Not to mention, one of the ladies in there who arrived after we did got her meal for FREE because she had to wait, yet because ours was paid for, we weren’t offered anything. Extremely disappointing.

They didn’t know what I ordered by the time I got to the window. Then the dude held my coffee up infront of my face in the window while he took someone’s order for about a minute then handed me my drink and straw and turned around. Awkward. No have a nice day or nothing lol

Nicholas D

Wrong drink made , food was gross worse experience at a Dunkin ever.

Naveen kumar

I have placed an order in drive thru I was successfully get placed after going through the window they told there machines are down. Atleast they need to keep before in the app so that the customer will understand everything and proceed further and never get disappointed. But anyways I don’t visit again thanks

Maria D

We placed a pickup order at this Dunkin’ and were really let down by the service. The person at the window was unnecessarily rude when informing us that the donuts we ordered weren’t available. When we politely asked what they did have, he listed the options with even more attitude—completely uncalled for, especially since we were being perfectly pleasant. To make matters worse, after we chose new flavors, we were still given the wrong ones. It wasn’t busy, so there was no clear reason for the frustration or the mistake. Honestly, it’s just donuts—there’s no reason to speak to customers that way. A really disappointing experience that left a bad taste, and not from the food.

Jay M

I go to this one often because I pass it for work, but this is the second time I have had hair in my coffee, have had hair on food from here which makes more sense but how can you not notice hair in my coffee cup! Will drive the extra miles to another location that’s more sanitary

Natalie Wright

always get the orders wrong, super slow, just got uber eats from them and they say they have absolutely no food??? paid 27$ for two sandwiches and two drinks and only got the drinks, only got refunded ONE DOLLAR. lazy. ripped off. do better.

Kim Wickham

Isn't the POINT of a drive through to be fast and efficient. This location is HORRIBLE. 25 min in line today for a coffee and sandwich. And then the girl stands there for 2 minutes with my order sitting right there...and she's on her telephone! THEY SUCK at customer service and are incredibly slow. Then she's snotty to me because I didn't say anything to her....Why should I? Never again!

Scott Keller

Walked in to grab coffee, and the gentleman behind the counter looked annoyed that I was there to order something. He begrudgingly took my order and at every step entering it keep exhaling like it was taxing to do so. Another employee came to finish the order and he was complaining that he had to get something done with the donught rack behind the counter. I am sorry it was too much for the employee to take a coffee order and that I interrupted what he was trying to accomplish with the racks. I guess stacking donuts is more important than the customers trying to give you money for your wares. No worries, I will take my business elsewhere as I would not want to overburden you.

Geneane Tomasulo

This place ALWAYS messes up. Just came home after ordering two sausage egg and cheese sandwiches... and one did not have egg! They gave me a sausage and cheese sandwich! This was s why minimum wage should not be raised!!!! Get your stuff together people!!!!! They are beyond rude there, and they mess up our order every time!!! Last time we went there we got two caramel lattes that were caramel and milk. No espresso!!!! I mean really!?!?!?