Review based off service but food was outstanding. \nCame on a Friday afternoon, busy but wait was not too bad. Went through the drive through and ordered and when I was picking up food at drive th…

I do like going here as they are fast and friendly and the food is good but I just found out today that you can order a sandwich and get half cheese. Now, they will still charge you for a full slic…

I went thru drive thru . Ordered the #3 8 count Nugget Meal. The Nugs were not a crispy as I like- then, on Nugget 5, it was pink on inside. Out of caution, I threw away the remaining Nugs. Fries wer…

Purple Reign Drops

PAY ATTENTION TO YOUR FOOD: Y'all notice how QUICK the bun used for chicken sandwiches crumbles? I am done with Chick Fila. This is not just a few bad buns, this is what happens when founder and CEO cuts corners but still charges and increases prices for meals. I see you chick fila. No more for me. Quality over quantity.

Julio Cornejo

I did the drive-thru order and requested my four hamburgers with 'unbuttered buns', but they decided to give me the burgers without buns LOL. This is just a friendly suggestion to check that you provide the right orders. There are no issues with the food or the personal, even they didn't provide napkins and ketchup this time. So, it is just that this time I didn't get what I ordered.

Love Chick Fil A food and quick service through drive through. However, their attention to detail at the window needs improvement. At least 5 occasions my order has been incorrect. It is correct on t…

Love Chick Fil A food and quick service through drive through. However, their attention to detail at the window needs improvement. At least 5 occasions my order has been incorrect. It is correct on…

Love Chick Fil A food and quick service through drive through. However, their attention to detail at the window needs improvement. At least 5 occasions my order has been incorrect. It is correct on…

The management is rude and unwilling to take accountability and fix their mistakes. I was told "I told the team member what to do, it's not my fault they don't listen". And when I asked for the manag…

What's going on Chick-fil-A Why y'all \ndo me wrong order a sandwich and some nugget it was at room temperature not even hot.

What's going on Chick-fil-A Why y'all \ndo me wrong order a sandwich and some nugget it was at room temperature not even hot.

Didn't fulfill order correctly and rude staff. Handed food and grabbed rent forcefully.

Didn't fulfill order correctly and rude staff. Handed food and grabbed rent forcefully.

The chicken minis bread was not fresh and both of girls did not eat them be aside of that.

Had a pretty horrible experience here. A group of highschoolers were loudly cursing and saying the n-word in the dining room. I approached them and asked them to stop. One of the teens proceeded to…

By far the worst CFA there is !! Food was cold , grilled chicken club chick was the size of a nugget. Staff couldn't get drink order right. There was NOTHING in the area to grab forks, ketchup , …

The chicken minis bread was not fresh and probably left over from Saturday ( bought them on Monday). My girls refused to eat them. Sad and not the usual standard.

The chicken minis bread was not fresh and probably left over from Saturday ( bought them on Monday). My girls refused to eat them. Sad and not the usual standard.

The chicken minis bread was not fresh and probably left over from Saturday ( bought them on Monday). My girls refused to eat them. Sad and not the usual standard.

I frequent this location several times a week. I always get 2-3 cups of ice cream. My last visit the girl at the drive up window seemed distracted and forgot to give me the bag with 3 ice cream. …

I frequent this location several times a week. I always get 2-3 cups of ice cream. My last visit the girl at the drive up window seemed distracted and forgot to give me the bag with 3 ice cream…

Jillian Ro

My fries were soggy, a bit upset about it - I ended up leaving. Everyone here for the most part was generally nice, and easy to talk to. I just felt the service could have been better. Came in during the lunch rush, took a bit longer than expected. I got a 8 piece nug, with fries. Their sugar free (or splenda) lemonade. The drinks are always good.

Kelly Gibbs

This location is by far the worst Chick Fil A location in operation. They notoriously get orders wrong, forget sauces, and are late completing orders. On top of all their mistakes, they are unwilling to take accountability and correct them. When I asked for the name of the team member I was talking to he told me “you don’t need to know my name”. Do yourself a favor and order from any other Chick Fil A location besides this one.

Sam S

Almost no chicken in the chicken wrap. Brought to the front and they did give me a side of chicken to put in it. The management was hesitant. I wouldn't recommend this location. Others are much better with excellent service.

E Byrd

I came in on Wednesday, November 12th around 5:20 pm. I wanted to purchase 2 dozen chocolate chip cookies for an event at my church that evenin. . I asked the young man could they put the cookies on trays? He wasn't sure, so he asked the team leader who was standing near him. She said No, No that they would have to be placed in individual bags and placed in one large bag. I laughed, saying you're kidding right? . I asked, why they could not be placed on a tray and even offered to pay extra. She said, that is not how we do it. I was getting really bothered with hernegative attitude. I asked again, so you mean to tell me you're going to put 24 cookies in a bag? She said yes....so I told tgem both, I would just go to another Chick fil la..She said in a low tone suit yourself!! Just rude!! I called the Euless location, told her what I needed and she informed me they would be placed on two TRAYS would that be okay, That is when I explained how I was treated at the GRAPEVINE location. She was like, that's so not correct!! GRAPEVINE MANAGEMENT, please train your employees better!! I've been coming to your location for three years, on my way to work. ...I will never come back.

Bambii Rae

I’ve been ordering from this location forever and today (as I always do) I call as soon as I placed my uber eats order, asking them to change the milk in my vanilla iced coffees to shake base. They inform me they now charge for that which is fine, but that should be listed not only on their in person menu but also on their menus on third parties. I just wasted $10 on coffee that will be thrown out when if they’re going to make a menu change, that should be advertised so customers are not getting screwed over. Tried to cancel my order as soon as I got off the phone but was informed I would still be charged because they’ve begun the order. Tried to call the manager line and got sent to voicemail. Their store also does not accept “special instructions” on third party sites for the drinks so you literally have to call the store. Just bullshit all around, I’ll be going to a different location for now on and solely in person since they don’t advertise proper prices and substitutions on third parties. I would give the entire experience a 0/10 if I could. So to this location, please properly disclose price changes on your in person menu and third parties menu. UPDATE; got my meal and they didn’t even add any milk or creamer to the coffees. It came black. NOT EVEN VANILLA SYRUP THAT I PAID FOR. So I paid $10 for straight cold brew that I could buy an entire bottle of at the store. Y’all suck.

Harsh Shetye

Drive-through takeout. There was no screen to verify the order and no confirmation before payment. The order was wrong: I ordered chicken strips and received nuggets; I ordered two spicy chicken sandwiches but got one spicy and one regular; I ordered a Sprite and got plain carbonated water with no syrup; and the yogurt parfait with Oreo topping was missing. Please add an order confirmation step and improve accuracy.

ronald bowie

Order large fries and requested for them to be cook fresh and the cashier said ok. This is the second time I ask them and the order wasn’t fresh and the cashier smile and said here is your fresh order of fries togo. Well once again I leave this location for the 10 time with unsatisfactory results.

Blanca Cruz

I bought a gallon of tea on Wednesday around 4-5 pm. On Friday the tea was bad. I called the restaurant many times, no one answers on that location. I left a message, Julie, the manager called back. I explained everything to her. The first thing I asked was "how long does a gallon of tea should last?" She agreed that it should be three days. Now she texted me stating it is good for ONLY one day.. As I was telling her, I buy gallon of tea all the time at the Plano location, where Josh is the owner. That tea last for three days. That is ridiculous, why would someone want to pay double the price for something that is worse than the store brand. They refused to give me my money back and I had to throw away the expired tea.

Trel Cooks

Never thought I’d find myself writing a negative review for Chick-fil-A, but here we are. This is the closest location to my office, so I place to-go orders here so I can stop by, quickly grab my food (assuming it would be ready), and get to work to start my day. The last 4 times I’ve ordered, I’ve had to wait for my food and this is me placing the order in advance to avoid that. The first three times, staff spoke with me and provided great customer service. However, this last time was different. There were a couple of us waiting for our orders. I had placed mine 15 minutes before arriving (while I was still in Lewisville). When the order was finally ready, one of the staff members had it in her hands, asked if it was mine, and when I said yes and reached for it, she turned around and placed it on the counter with an attitude. All three times I was late for work. I understand the store can get busy, but placing an order well in advance should help prevent delays. And if it doesn’t, there’s still no reason for customers who are patiently waiting to be treated with attitude.

Karla Daugherty

Waiting a long time in line and got to our hotel and the chicken was missing from my sandwich. How did this happen, its what yall are known for.

Mayra Pinto

This morning I stopped at this Chick Fil A for a 4 count chicken minis order only to be fed food poisoning. The chicken was not fully cooked, I had to spit out the bite I had just taken.