Black Coffee Gallery Zona 8

denisse arce

The service is terrible, it's like they're doing you a favor. They don't have any food, and when I asked for a receipt, they literally stopped answering me.

Andres Marquez

The place is extremely neglected; they have no food at all. The girl who serves them really needs customer service and presentation training. The frappe was the worst I've ever had—no cream, just plain bad coffee. It was small for 80 pesos, which is really, really bad. There are no restrooms, and the one in the plaza isn't working. It's a shame that businesses like this don't try harder to improve. I sincerely hope they completely change their service and the quality of their food to attract more customers instead of losing more. As of today, I would only recommend this place to an enemy.

lorena torres rodriguez

Terrible service!!! I greeted the girls three times and they never returned my greeting. I asked for sugar for my drinks and they didn't have any! The place was dark, as if to discourage customers. They had a terrible attitude; it's obvious they don't own the place. Besides, the facilities are deplorable! I'm never coming back!

Evelin Gomez

Terrible service, run-down place… They have no food or variety of coffees, the place is filthy, there are no restrooms or internet, the staff don't know what they're doing, the drinks are poorly made… don't come!!

Perla Perez

They gave me a mocha without coffee, it's just milk and maybe a little chocolate, too bad I realized it when I was far away and couldn't go and exchange it.

Alan Pena

This has happened several times now when I've tried to order from Rappi and they always cancel my order AFTER about an hour. Very bad service.

Edgar Ariel Rodriguez Cervantes

Such disgusting service, they never have anything, they go weeks without being able to give you a drink. They didn't even have milk, they had to go to Oxxo to buy some, and they spend their time on their cell phones, the establishment is disgusting.

Daniela Yatzy

A chain in decline. They have nothing, more than half the menu was crossed out, and it was 4 p.m. There was no bread, just horrible cookies and packaged ones that looked like they were from a convention center confectionery break. The drinks taste mediocre, the place is dirty, and there's no bathroom. It was really disgusting to sit down. It's sad they have people working like this! Besides, it's expensive.

Miguel angel Carrasco orozco

Black Coffee was one of my favorites, I've been there several times, and they have nothing, when it's not the cup, it's the straw, there are no frappes, there is no card payment, the girls doing their nails at the counter, terrible service, terrible product availability, and the only thing they tell you is there's the phone number to complain! THEY BETTER CLOSE DOWN IF THEY DON'T WANT TO SELL

Mauricio Barrios

First of all, there is no place to wash your hands in the place, I had to go to the bathroom in the square and the Guard would not let me in because I had not consumed anything in the square, being rude and disrespectful, since I showed him my coffee he allowed me to pass but the bathroom STOKED of cigarettes, which literally took away the desire to buy something for breakfast there.