Candace Freeman

Ordered what used to be the tried and true Fuji Apple Salad. The lettuce was wilted and even rancid if I may use that description. Chicken poor quality and not how I remembered it. Seems they used lunch meat instead of fresh roasted chicken as previously. Will not get this salad again.

Charles Ganzzino

Worst customer service out of the many Paneras I have been to. Major attitude from the lady with glasses. Looks like she doesn’t want to be taking orders. I should have waited for the other young lady who looked much more pleasant to deal with.

Sidney Shauan

5 stars to the lady bussing tables. My concern with this location is the staff. There were 3 young adults probably under 20 yo, and the woman bussing the tables. NOBODY working the front wanted to helped me, they all looked at me and went back to making sandwiches and cutting meat. I waited, looked around for a kiosk machine, thought about ordering thru my phone, asked the woman cleaning “how to order” and she pointed where I was standing and said “yes” then waved at the staff behind the counter and I had to ask them if I can be helped. Then she said “hold on I’m coming” got to the machine and looked at me. The entire experience felt negative and if this location shuts down too, it’s cause of the staff. The cleaning lady was very nice, even after I ate and needed a bowl to go, I went searching for her because, once again, everybody behind the counter acted like they couldn’t see me.

Kabrina Johnson

So disappointed in this location tonight. I usually visit this location during the day and clearly the service is better in the morning and afternoon. I ordered a Fuji apple salad and the salad has zero pecans and zero apple chips. Thank goodness I added avocado and an egg or this would basically be a bagged salad I could have picked up from anywhere. And why is the caprese melt so sloppy. Again, I've ordered this before and have never received it with sauce all of the bread. So annoyed and definitely wishing I would have looked in the bag and unwrapped the sandwich before leaving the restaurant.

Jeanette Davis

This was my first time in Panera and I told the cashier that as well. I wanted soup in the bread bowl. She explained how they cut the hole in the bowl and put the soup in. When I got home the soup was in a cup and the bread bowl had a circle cut out only on the top not even a hole for the soup. I see the pictures and this is not it. Plus this is a cup not a bowl of soup for $9.00. I am so disappointed. I ordered an Asian salad which I am glad I did because it was the only thing that was appetizing!!

Alyssandra Lara

This place is disrespectful and disgusting. They see a line of people/families and continue talking in the corner don’t even take our order until I said “is someone going to take our order” the family behind me ended up leaving because they felt disrespected by being ignored! This establishment needs better staff. They get paid to ignored customers which is sad

Robert Segovia

I was not happy with the service I received from the person who took my order. I feel they do not go the extra mile to make me feel happy with my order, every time I asked for something extra it seemed like it annoyed her…my 2 daughters work with the public and I know and have heard of the right and wrong way to make a customer feel good after service has been rendered

Art VanDeLay

Worst location in the city! Didn't give me all of my order but it was too late to make it right because they closed. Also, preserve two chicken noodle soups and one was nothing but the broth and filled half way. So disappointing. Panera bread has really gone downhill.

Diana-Rose Aldridge

9/15 here at 8pm the Caucasian, heavy set lady with glasses about 5ft with reddish hair. Picks and chooses her customer service approach. Very short and rude with me after I patiently waited. Great customer service makes a huge difference.

Bay Vo

We ordered the whole Ciabatta Cheese Steak and after a few bites notice there is barely any meat in the sandwich. This will be our last time here at this location. Customer deserve to get what they order, not plain bread and little cheese on it.