Playground

Noonie Melvin

Definitely a packed establishment lol cool setup. It actually had "playground" items like the merry go round, seesaw, fake grass, etc. It played a lot of trap music so if you're into trap music it's the place for you. The server took a very long time to deliver the bottles my friends ordered. Police present for regulation, controlled crowd (while I was present).

I originally came to this place not knowing this was a whole new establishment. Okay, so I went to the entrance, they do pat you down for safety which is good. But then there was a fee of $40, I asked if an artist was performing they said, "No" I was shocked, nevertheless I paid and went inside. This place is a reservation place, not a big dance floor which means all tables will be reserved or you'll have to sit in the back where you can't see anything. The bar has swings on one side for people to sit. Besides that entry fee be ready to stand all night or find somewhere to lean on no empty seats available. Now for the drinks the beers are a bit pricey $7 and the cocktails aren't bad they have all sorts ranging from tequila, vodka, and rum but they range from $12-$16. The music was a mix of old rap and new. I was entertained regardless of all that was available but for a $40 entry fee and no empty places to sit is ridiculous, clearly a greedy establishment. This does not give club vibes it is a bar with lights and music. You can walk down to Axelrad and go inside for free and get cheaper drinks. For one person be prepared to spend $200+. I do want to note they have tons of security so don't worry about being harassed. Either way, it was a good night but with that entry fee, I won't come back unless that fee is for an artist performing.

Chris C

I originally came to this place not knowing this was a whole new establishment. Okay, so I went to the entrance, they do pat you down for safety which is good. But then there was a fee of $40, I asked if an artist was performing they said, "No" I was shocked, nevertheless I paid and went inside. This place is a reservation place, not a big dance floor which means all tables will be reserved or you'll have to sit in the back where you can't see anything. The bar has swings on one side for people to sit. Besides that entry fee be ready to stand all night or find somewhere to lean on no empty seats available. Now for the drinks the beers are a bit pricey $7 and the cocktails aren't bad they have all sorts ranging from tequila, vodka, and rum but they range from $12-$16. The music was a mix of old rap and new. I was entertained regardless of all that was available but for a $40 entry fee and no empty places to sit is ridiculous, clearly a greedy establishment. This does not give club vibes it is a bar with lights and music. You can walk down to Axelrad and go inside for free and get cheaper drinks. For one person be prepared to spend $200+. I do want to note they have tons of security so don't worry about being harassed. Either way, it was a good night but with that entry fee, I won't come back unless that fee is for an artist performing.

The DJ plays nothing but TikTok songs, no matter what the vibe is. I was over it when staff came in the section sweeping up confetti after the bottles and sparklers came. Like wow fine time to start sweeping! And they swept my feet :/ Section full of women, it’s not even 12am, and you’re sweeping. Big Turn off.

This is a great place if you wanna go broke. Parking was $45 NO VALET. ENTRY FOR WOMEN $40. The small drinks were $15. Then you have to either pay for a section or a $50 minimum to sit at a table outside. Otherwise, you're just standing in heels. Or sitting away from the bar, possibly.

cool place for older people mybe 38+, their Dj caters to older crowd on fridays no key glock, carti, toliver, travis scott, herbo... lots of old meek mill and young dolph tho for the older men.

megan burt

Was hella disappointed! I ordered a table and a bottle, the casamigos was definitely cut with something and the waitress can’t harassing us about a reservation that we showed multiple people

Brittany Williams

This is a great place if you wanna go broke. Parking was $45 NO VALET. ENTRY FOR WOMEN $40. The small drinks were $15. Then you have to either pay for a section or a $50 minimum to sit at a table outside. Otherwise, you're just standing in heels. Or sitting away from the bar, possibly.

Sydnie Williams

The DJ plays nothing but TikTok songs, no matter what the vibe is. I was over it when staff came in the section sweeping up confetti after the bottles and sparklers came. Like wow fine time to start sweeping! And they swept my feet :/ Section full of women, it’s not even 12am, and you’re sweeping. Big Turn off.

If I can give zero stars I would. If you want to spend money on a mediocre place with terrible service , unprofessionalism book with them. The person that text me off of the inbox on their page is completely rude and needs to be removed from texting customers when it comes to booking section. They had the nerve to tell me to stop asking questions like Im not a paying customer. That was warning number one. They sent me a flyer showing that they provided unlimited guest, champagne, Birthday cake, and a birthday presentation. When I asked questions regarding the cake such as flavors ,what it will say, or simply if there is anything I can add to it they didn’t even help me when it came to that situation. Then I had questions regarding my section and they told me to stop asking questions because I’m overflowing the inbox but mind you I asked them two weeks prior and they left me on read. Then two days before my section I checked in to make sure everything will go smoothly and all I have to do is show up and pay for the bottles for my section and the person that is over the inbox told me to stop asking and just show up and have fun. I don’t know what that means because how can I have fun if I don’t know what I’m paying for. Then when I told them off, they apologize and said they would refund me, but I have never received a refund mind you it’s been two weeks. When I showed up to the venue, the people at the front took me to a section I did not pay for. I paid for the silver pack, but they took me to the black packet with less chairs, a small little table and when I ask to be moved because that is not what I paid for they had the audacity to catch an attitude like he is not a grown man. I should’ve known better when I was towering over him that he could do nothing for me. When I asked to speak to a manager, he acted like he had amnesia and didn’t know what that meant. Then I was getting loud with him because you’re not gonna play with my money nor time like I’m not having people come all the way From different states to celebrate this day with me. He finally let me talk to somebody and she was able to give me more wristbands, but by that time, my friends had already paid to come in. Then when it was time to pop the bottles, I went to the restroom because I didn’t know when they were coming out nor did they let me know in advance when they were coming out, so I thought I had some time to get myself together after what I had just endured. But as I was in the restroom, the bottle girls came out and didn’t even confirm They were coming out and popped the bottles without me even being in attendance. Then when I ask, can I get a redone because I wasn’t even here like how are you going to have a happy birthday sign with the birthday person not even sitting there. They told me that there is nothing they could do about it and I would have to pay an extra $200 just for them to wave a sign around with sparkler, not even including a bottle. On top of that I still did not receive the champagne nor the things that I was promised and they acted like they didn’t know what that meant and when I showed them the text, they did not know who I was talking to Like it wasn’t Off of their website. If you want to Have an awful time at the section with TikTok music and with terrible customer service. This is the place to book with. They would give you everything you didn’t ask for and make your experience. The worst you ever had. They did a very good job of making sure of that. Then the security guards kept coming around my table, specifically looking at my friends, making them feel highly uncomfortable and always kept checking up on us, but not any other table. Then when my friend put her head down for not even five seconds one of the security guards came running at us telling her she had to leave mind you she helped pay for one of the bottles so how are you gonna ask for her to leave? When this is also some of her section too. Overall, the experience was terrible and I would never book again. This place needs to be Shut down and never reopened .

Briana Baker

If I can give zero stars I would. If you want to spend money on a mediocre place with terrible service , unprofessionalism book with them. The person that text me off of the inbox on their page is completely rude and needs to be removed from texting customers when it comes to booking section. They had the nerve to tell me to stop asking questions like Im not a paying customer. That was warning number one. They sent me a flyer showing that they provided unlimited guest, champagne, Birthday cake, and a birthday presentation. When I asked questions regarding the cake such as flavors ,what it will say, or simply if there is anything I can add to it they didn’t even help me when it came to that situation. Then I had questions regarding my section and they told me to stop asking questions because I’m overflowing the inbox but mind you I asked them two weeks prior and they left me on read. Then two days before my section I checked in to make sure everything will go smoothly and all I have to do is show up and pay for the bottles for my section and the person that is over the inbox told me to stop asking and just show up and have fun. I don’t know what that means because how can I have fun if I don’t know what I’m paying for. Then when I told them off, they apologize and said they would refund me, but I have never received a refund mind you it’s been two weeks. When I showed up to the venue, the people at the front took me to a section I did not pay for. I paid for the silver pack, but they took me to the black packet with less chairs, a small little table and when I ask to be moved because that is not what I paid for they had the audacity to catch an attitude like he is not a grown man. I should’ve known better when I was towering over him that he could do nothing for me. When I asked to speak to a manager, he acted like he had amnesia and didn’t know what that meant. Then I was getting loud with him because you’re not gonna play with my money nor time like I’m not having people come all the way From different states to celebrate this day with me. He finally let me talk to somebody and she was able to give me more wristbands, but by that time, my friends had already paid to come in. Then when it was time to pop the bottles, I went to the restroom because I didn’t know when they were coming out nor did they let me know in advance when they were coming out, so I thought I had some time to get myself together after what I had just endured. But as I was in the restroom, the bottle girls came out and didn’t even confirm They were coming out and popped the bottles without me even being in attendance. Then when I ask, can I get a redone because I wasn’t even here like how are you going to have a happy birthday sign with the birthday person not even sitting there. They told me that there is nothing they could do about it and I would have to pay an extra $200 just for them to wave a sign around with sparkler, not even including a bottle. On top of that I still did not receive the champagne nor the things that I was promised and they acted like they didn’t know what that meant and when I showed them the text, they did not know who I was talking to Like it wasn’t Off of their website. If you want to Have an awful time at the section with TikTok music and with terrible customer service. This is the place to book with. They would give you everything you didn’t ask for and make your experience. The worst you ever had. They did a very good job of making sure of that. Then the security guards kept coming around my table, specifically looking at my friends, making them feel highly uncomfortable and always kept checking up on us, but not any other table. Then when my friend put her head down for not even five seconds one of the security guards came running at us telling her she had to leave mind you she helped pay for one of the bottles so how are you gonna ask for her to leave? When this is also some of her section too. Overall, the experience was terrible and I would never book again. This place needs to be Shut down and never reopened .

Sierra Brooks

I reached out to get a section and paid my money, I realized immediately that I put the wrong date down which was the 14th but I needed the 15th he changed it and confirmed the change. I went the night of the 15th just for them to not be able to find my section I reached out to the guy and it took him 30 minutes to respond when he did respond he had the nerve to ask me WHY I DIDNT SHOW UP ON THE 14th! I sent him the screenshot stating we changed it to the 15th I asked him for my money back and still haven’t heard from him! Ruined my night

The security said a 70 year old woman was rude and can’t get in smh. I never given bad reviews but they took our money and then told us we only allow 10 people per booth. The security lady said they run this. Whenever we are in town I’ll tell all my customers to never come here.

This place was a complete disaster form the moment we walked into the door! Nobody had any since of direction! Everyone was complete clueless. We arrived for or sections which was booked months in advance. Once we arrived the line for section was massively long! The police and the police at the door was massively aggressive. This was on a Saturday night! It was 60$ for self parking which is beyond overpriced when parking your own vehicle. After paying for parking we was told the sections are “overbooked” and we didn’t have a section they would make someone leave at 12:30. Again this was booked months in advance. It was completely chaotic. It took them a whole hour to set us and we literally had 30-45 mins at a section it was a complete scam waste of time and money. I will not be back. Take your money and book your sections elsewhere. Beware! When they say don’t waste your money there better places in Houston they mean that. They need some new management! Horrible first and last experience!

DO NOT COME HERE!!!!! WORST customer service I have ever endured. they advertised that their Halloween event was 18+. I was able to get in since I am 21+, 2 of my friends who were 20 got in, but one of my friends who was 20 they turned him away and told him he could not go in. we tried to get him in for 30 minutes and they were NOT being compliant and would blame US for THEIR MISTAKES. I asked to speak to a manager the security told me they could not give me that information. They blamed us saying that “Eventbrite isn’t a legit source” then why do you promote it on your instagram and have it advertised on there as well. The girl at the front taking people’s money was very rude and couldn’t answer anything because she knew they were in the wrong. Putting blame on the customer is insane when YOUR CLUB advertised this was an 18+ ALL AGES event. Will not he returning to this establishment and I will be telling everyone else to also not come here.

Customer service isn’t the best, drinks are mid. The biggest prob my friend and I was at a 2 seat bar stool “table”. We were told after midnight if you don’t spend $200 (or something like that) you have to give up your table to someone (outside standing in line who’s trying to get in) who’s willing to pay 😆 So, they made us give up our table and we had to basically just stand around, but we left. The place was def packed, but it was odd & the service/workers was horrible. Food truck outside was nice/good!! You definitely have to know someone or have a section to get good service!

The short bartender with the fake booty was sooo rude. My first time in Houston and I’ve never experienced a place where everyone was rude. I was at the bar looking at the menu and she snatched the menu and walked off. They gave me the wrong drink, after all that, we just left and went to another club. My friend that was with got a tequila sunrise at 10 and it was $12. He went back for another one and they charged him $22. I suggest going to 5015. I liked their vibe better.

HORRIBLE service. Unorganized, my family and I came from out of town to celebrate birthdays and we paid a deposit for a section and the staff tried to move us out of the section to put their friends in it and try to leave us high and dry. They tried to charge us on bottles when they already have their price list online, and the whole experience was just absolutely disgusting.

If I could give zero stars, I would, this place was not it. False Advertisement, Outrageous pricing, Rude staff the list goes on. You would think to be treated with some type of kindness, especially when you’re spending hundreds of dollars. I booked a black section ahead of time plus sent $100 fee when I arrived they said my name was not on the list fast-forward to when we enter. It was not a section at all. It was a small table right by the entrance when I say a small table I mean a SMALL table with 4 uncomfortable chairs (I told them ahead of time it was a group of 5). The ground was uneven , really cold with no heat lamps. We ended up leaving it wasn’t even worth staying. 0/10 would no recommend.

This place only cares about your money. I strongly advised to take your hard earned money to an establishment that CARES. If you want to buy a section with people who don’t respond, disrespect you and don’t care about your fun book here. This place is a nightmare. I don’t see how they still in business. Security will straight out harass you until they can find a reason to escort you out. I will never ever come back to this place again.

I recently booked a section at Club Playground for my birthday, and the experience was a complete disaster. I had spoken with Corey, who assured me that because we were arriving via party bus, we would not be charged at the door. I even have a recording of this conversation. However, upon arrival, Corey was nowhere to be found and didn't answer his phone. The door staff was incredibly rude and refused to honor the agreement we had made with Corey. Despite being told we would get in free, my group of 30 people was forced to pay at the door. This was after we had already booked and paid for a section! Corey's blatant lie and the club's lack of professionalism ruined my birthday celebration. I will never return to Club Playground and plan to file a complaint with the Better Business Bureau to ensure that others don't fall victim to similar deceptive practices. This level of dishonesty and poor customer service is unacceptable. Also the club was not even worth it, Save your money and time go somewhere else.

SDS Family

I recently booked a section at Club Playground for my birthday, and the experience was a complete disaster. I had spoken with Corey, who assured me that because we were arriving via party bus, we would not be charged at the door. I even have a recording of this conversation. However, upon arrival, Corey was nowhere to be found and didn't answer his phone. The door staff was incredibly rude and refused to honor the agreement we had made with Corey. Despite being told we would get in free, my group of 30 people was forced to pay at the door. This was after we had already booked and paid for a section! Corey's blatant lie and the club's lack of professionalism ruined my birthday celebration. I will never return to Club Playground and plan to file a complaint with the Better Business Bureau to ensure that others don't fall victim to similar deceptive practices. This level of dishonesty and poor customer service is unacceptable. Also the club was not even worth it, Save your money and time go somewhere else.

Amir Robertson

HORRIBLE service. Unorganized, my family and I came from out of town to celebrate birthdays and we paid a deposit for a section and the staff tried to move us out of the section to put their friends in it and try to leave us high and dry. They tried to charge us on bottles when they already have their price list online, and the whole experience was just absolutely disgusting.

Adrienne Woodson

The short bartender with the fake booty was sooo rude. My first time in Houston and I’ve never experienced a place where everyone was rude. I was at the bar looking at the menu and she snatched the menu and walked off. They gave me the wrong drink, after all that, we just left and went to another club. My friend that was with got a tequila sunrise at 10 and it was $12. He went back for another one and they charged him $22. I suggest going to 5015. I liked their vibe better.

Bobby Thibodeaux

The Bartenders have zero customer service smh, but the vibe and music was so live.

Brittany Baker

This place only cares about your money. I strongly advised to take your hard earned money to an establishment that CARES. If you want to buy a section with people who don’t respond, disrespect you and don’t care about your fun book here. This place is a nightmare. I don’t see how they still in business. Security will straight out harass you until they can find a reason to escort you out. I will never ever come back to this place again.

lena marshall

If I could give zero stars, I would, this place was not it. False Advertisement, Outrageous pricing, Rude staff the list goes on. You would think to be treated with some type of kindness, especially when you’re spending hundreds of dollars. I booked a black section ahead of time plus sent $100 fee when I arrived they said my name was not on the list fast-forward to when we enter. It was not a section at all. It was a small table right by the entrance when I say a small table I mean a SMALL table with 4 uncomfortable chairs (I told them ahead of time it was a group of 5). The ground was uneven , really cold with no heat lamps. We ended up leaving it wasn’t even worth staying. 0/10 would no recommend.

Abdul El-Bey

The security said a 70 year old woman was rude and can’t get in smh. I never given bad reviews but they took our money and then told us we only allow 10 people per booth. The security lady said they run this. Whenever we are in town I’ll tell all my customers to never come here.

Lynda

DO NOT COME HERE!!!!! WORST customer service I have ever endured. they advertised that their Halloween event was 18+. I was able to get in since I am 21+, 2 of my friends who were 20 got in, but one of my friends who was 20 they turned him away and told him he could not go in. we tried to get him in for 30 minutes and they were NOT being compliant and would blame US for THEIR MISTAKES. I asked to speak to a manager the security told me they could not give me that information. They blamed us saying that “Eventbrite isn’t a legit source” then why do you promote it on your instagram and have it advertised on there as well. The girl at the front taking people’s money was very rude and couldn’t answer anything because she knew they were in the wrong. Putting blame on the customer is insane when YOUR CLUB advertised this was an 18+ ALL AGES event. Will not he returning to this establishment and I will be telling everyone else to also not come here.

Brittney Tyson

This place was a complete disaster form the moment we walked into the door! Nobody had any since of direction! Everyone was complete clueless. We arrived for or sections which was booked months in advance. Once we arrived the line for section was massively long! The police and the police at the door was massively aggressive. This was on a Saturday night! It was 60$ for self parking which is beyond overpriced when parking your own vehicle. After paying for parking we was told the sections are “overbooked” and we didn’t have a section they would make someone leave at 12:30. Again this was booked months in advance. It was completely chaotic. It took them a whole hour to set us and we literally had 30-45 mins at a section it was a complete scam waste of time and money. I will not be back. Take your money and book your sections elsewhere. Beware! When they say don’t waste your money there better places in Houston they mean that. They need some new management! Horrible first and last experience!