Jersey Mike's Subs

Greeted kindly as I approached counter. My order was taken & quickly prepped. Dynamic Duo working at this site provide great customer service. The best thing was that my sandwich (#6) was scrumptious! I arrived at a great time, before the crowd. Will return soon. Thanks!!

Great place for a quick lunch in IB. Lots of Navy folks so you always fell safe. They staff is amazing and they are fast. Maybe my favorite lunch spot in IB

Best sandwich shop around! They are doing right.... everything that subway did wrong. lol

Zach Wildey

Best sandwich shop around! They are doing right.... everything that subway did wrong. lol

Abraham Hutchison

As always, sandwich made with love ❤️ Excellent service. Truly awesome.

Rossana Rodriguez

Greeted kindly as I approached counter. My order was taken & quickly prepped. Dynamic Duo working at this site provide great customer service. The best thing was that my sandwich (#6) was scrumptious! I arrived at a great time, before the crowd. Will return soon. Thanks!!

Mary Page

Great place for a quick lunch in IB. Lots of Navy folks so you always fell safe. They staff is amazing and they are fast. Maybe my favorite lunch spot in IB

Marty Hall

Sunday, July 13th, lunch time. They were already very busy, the group of five in front of me orderdered a regular order, the guy in front of me ordered a giant, I ordered four giants, the group or four behind me had a regular order, and the people behind them ordered six giants. The team just put their heads down and did a great job getting all done.

This spot is closer to our house so we frequent it quite a lot. They are usually very quick and my order is always right however..... they don't take large bills (50's and 100's) and give no advice on where to go exchange one. It's like you hear crickets after asking them, and the first response is they don't know. The last time I went, it felt like they really didn't care if I got change or not. I was unfortunately stuck with a $100 bill, and they had already made my sandwiches. I was really tempted to just leave, but I was soooo close to the finish line, I wasn't gonna give up. There was a 5 Guy's right across the sidewalk, so I went in there. The guy was so nice and he told me I didn't have to buy anything for him to make a change for me!!! (Right about now... you guessed it, I was really contemplating not going back) One would think Jersey Mike staff might have a clue where to send me. I went back and picked up my order and left. No, thank you for coming, no NOTHING!! Customer Service at the register was terrible!!

Tammy Salas

This spot is closer to our house so we frequent it quite a lot. They are usually very quick and my order is always right however..... they don't take large bills (50's and 100's) and give no advice on where to go exchange one. It's like you hear crickets after asking them, and the first response is they don't know. The last time I went, it felt like they really didn't care if I got change or not. I was unfortunately stuck with a $100 bill, and they had already made my sandwiches. I was really tempted to just leave, but I was soooo close to the finish line, I wasn't gonna give up. There was a 5 Guy's right across the sidewalk, so I went in there. The guy was so nice and he told me I didn't have to buy anything for him to make a change for me!!! (Right about now... you guessed it, I was really contemplating not going back) One would think Jersey Mike staff might have a clue where to send me. I went back and picked up my order and left. No, thank you for coming, no NOTHING!! Customer Service at the register was terrible!!

Today one of the owners cooked me an additional sub, because the first one was on the wrong bread. I was able to articulate the lack of customer service, I received from three employees, just during today's visit. He offered to make me another sandwich, even before he heard my customer service concerns. You literally can visually tell the difference between the two sandwiches. One was made with care, one was not. Customer Service does matter.

The subs are good but they use the same slicer for meat and cheese. That's not a huge deal for a lot of customers, but anyone with diet restrictions should be wary. Particularly those who have dairy allergies

Honest Critiques

Today one of the owners cooked me an additional sub, because the first one was on the wrong bread. I was able to articulate the lack of customer service, I received from three employees, just during today's visit. He offered to make me another sandwich, even before he heard my customer service concerns. You literally can visually tell the difference between the two sandwiches. One was made with care, one was not. Customer Service does matter.

Julia Paige

The subs are good but they use the same slicer for meat and cheese. That's not a huge deal for a lot of customers, but anyone with diet restrictions should be wary. Particularly those who have dairy allergies

I ordered an italian sandwich, mikes way, on rosemary parm bread and there’s literally no flavor. the girl who made my sandwich was also very rude and got upset when she made a regular after i specifically asked for a giant. i’ve been going to jersey mikes since they opened and this is by far the absolute worst location all in all. Oh i forgot to mention how last time i tried to come and get a sandwich, they were “out of bread” how does a sandwich shop run out of bread????

Kaidan Darney

I ordered an italian sandwich, mikes way, on rosemary parm bread and there’s literally no flavor. the girl who made my sandwich was also very rude and got upset when she made a regular after i specifically asked for a giant. i’ve been going to jersey mikes since they opened and this is by far the absolute worst location all in all. Oh i forgot to mention how last time i tried to come and get a sandwich, they were “out of bread” how does a sandwich shop run out of bread????

Double-check your sandwiches! Mine had mold on the bread and I didn’t realize until I hadn’t eaten half of it. Update: Went back to show them the sandwich and the manager said “that’s normal and how we make our bread” then proceeded to have her workers nod heads to agree… they pulled out other loafs to prove the point of “that’s how they are here” and all the loafs had mold in different spots all over. I’ve eaten at Jersey Mikes locations before and never have I had black all over my white bread sandwich 😂 don’t gaslight me 🙄

After my experience with a brutally rude, power tripping female manager who was working 6-8pm 7-15 refusing to remake a botched, messy online order that only needed mayo, I read up on the reviews at this spot, …. And it looks like she’s famous for pettiness. And I’m not the first to be denied a good Sandwich. I ended up throwing my Sammy away after it came back 1. Hour later… she argued with my guy for 30 min. Dry, Drama Rama, Bad Service No Mayo …. Skip this location, period

Christina Castro

Double-check your sandwiches! Mine had mold on the bread and I didn’t realize until I hadn’t eaten half of it. Update: Went back to show them the sandwich and the manager said “that’s normal and how we make our bread” then proceeded to have her workers nod heads to agree… they pulled out other loafs to prove the point of “that’s how they are here” and all the loafs had mold in different spots all over. I’ve eaten at Jersey Mikes locations before and never have I had black all over my white bread sandwich 😂 don’t gaslight me 🙄

GinaMarie Xocal

After my experience with a brutally rude, power tripping female manager who was working 6-8pm 7-15 refusing to remake a botched, messy online order that only needed mayo, I read up on the reviews at this spot, …. And it looks like she’s famous for pettiness. And I’m not the first to be denied a good Sandwich. I ended up throwing my Sammy away after it came back 1. Hour later… she argued with my guy for 30 min. Dry, Drama Rama, Bad Service No Mayo …. Skip this location, period

The female manager who was working tonight was the least professional worker I’ve ever come across in San Diego. She’s on a power trip. There was a big problem with one of three sandwiches and I asked them to remake it. She refused because she said it wasn’t their fault. I forgot to check no red wine vinegar…but it was drenched in it. So it was horrible. But the real problem came because I complained that it was poor customer service to not remake something with 1-2 bucks worth of ingredients for a 35 dollar order. Because I said that was ridiculous., she refused to give me onions and banana peppers which I was able to show her were left off the sandwich. She said “I’m not giving those to you.” She has to be the worst manager ever. Jay a poor representative of the company. I’ve spent thousands of dollars at this store over the years. And my experience has always been great. And even when something was wrong, they always fixed it happily. This power-hungry jerk is ruining this outlet. Don’t take my word for it. Other reviews on Yelp reference her specifically. She need to go.

Very rude made me wait 30 minutes bevase they were short staffed and had no bread. The manager is very rude

Requested lots of lettuce on my sandwich, got almost none. Why offer ordering preferences id you're not going to pay attention to them???

The two girls that ran the store this Wednesday evening July 16th were chit chatting the whole time and 15 minutes late on my delivery pickup . Insane. Every other store has orders ready but these two were so incredibly slow and had poor customer service skills. Customers were also waiting… they have poor time management and customer service skills.

The lady at the front counter was extremely rude, as if she didn’t to be there, as if I was wasting her time, at approximately 5:22pm this evening . Awful service!!

Holly

Requested lots of lettuce on my sandwich, got almost none. Why offer ordering preferences id you're not going to pay attention to them???

Annaleece 11

The lady at the front counter was extremely rude, as if she didn’t to be there, as if I was wasting her time, at approximately 5:22pm this evening . Awful service!!

Jessie V

Very rude made me wait 30 minutes bevase they were short staffed and had no bread. The manager is very rude

Bob Pa

The two girls that ran the store this Wednesday evening July 16th were chit chatting the whole time and 15 minutes late on my delivery pickup . Insane. Every other store has orders ready but these two were so incredibly slow and had poor customer service skills. Customers were also waiting… they have poor time management and customer service skills.

Lincoln Fish

The female manager who was working tonight was the least professional worker I’ve ever come across in San Diego. She’s on a power trip. There was a big problem with one of three sandwiches and I asked them to remake it. She refused because she said it wasn’t their fault. I forgot to check no red wine vinegar…but it was drenched in it. So it was horrible. But the real problem came because I complained that it was poor customer service to not remake something with 1-2 bucks worth of ingredients for a 35 dollar order. Because I said that was ridiculous., she refused to give me onions and banana peppers which I was able to show her were left off the sandwich. She said “I’m not giving those to you.” She has to be the worst manager ever. Jay a poor representative of the company. I’ve spent thousands of dollars at this store over the years. And my experience has always been great. And even when something was wrong, they always fixed it happily. This power-hungry jerk is ruining this outlet. Don’t take my word for it. Other reviews on Yelp reference her specifically. She need to go.