The chicken strips are the bomb! Love the food and a lot better than chick filet or KFC! The chicken is always hot and fresh it melts in your mouth when you eat it! My mouth is watering just thinking…

For 1 the food is always great! But this last visit Customer service took the cake! We had our grandkids, age 8 and 9 with us celebrating their birthdays. When we walked in it was rather cold so …

For 1 the food is always great! But this last visit Customer service took the cake! We had our grandkids, age 8 and 9 with us celebrating their birthdays. When we walked in it was rather cold so me…

The staff was excellent. They were friendly and fast. The chicken tenders were delicious; you must dip them in the cane sauce!! The prices are great. I got a tailgate. It came with 25 chicken tende…

The staff was excellent. They were friendly and fast. The chicken tenders were delicious; you must dip them in the cane sauce!! The prices are great. I got a tailgate. It came with 25 chicken tende…

Good price, fast and clean!\nThey had good customer service, \nFor fast food this should be enough for review

Worldbeauties

We got chicken combo and chicken tender sandwich and fries 🍟 was yummy and taste was good but I love crispy, so I took one from 5 for that!

+1

Niki Elkins

Lotsa food for the dollars. Tasty, juicy chicken (I like it a bit crunchier and denser on the outside). Decent fries. The Texas toast is delicious. We don't have them in San Diego, but I wish we did!

I'm writing to report a food safety concern from a recent visit to your location.\n\nI ordered two chicken tenders à la carte. After receiving the food and beginning to eat, we noticed strands …

I'm writing to report a food safety concern from a recent visit to your location.\n\nI ordered two chicken tenders à la carte. After receiving the food and beginning to eat, we noticed strands of h…

I used to love Canes but my latest visits (12/5 and 12/19) were very disappointing as the chicken fingers have been considerably smaller than what they have been historically. I called it to the at…

This Raising Cane's is amazing. They offer delicious food in a cool environment. \nFood: The fried chicken is very tender and delicious. Their Texas toast and French fries are also flavorful. The h…

This Raising Cane's is amazing. They offer delicious food in a cool environment. \nFood: The fried chicken is very tender and delicious. Their Texas toast and French fries are also flavorful. The h…

My favorite chicken tender restaurant. All moist white meat in a light breading. Ordered the 3-piece with fries, Texas toast and a drink. Filled me up plenty for an affordable price.

I've tried this place a few times and it gets worse and worse. Today they forgot to give me a portion of fries. The drink cup sizes also are unnecessarily small. Menu is not cheap (about $15 per pe…

My favorite chicken tender restaurant. All moist white meat in a light breading. Ordered the 3-piece with fries, Texas toast and a drink. Filled me up plenty for an affordable price.

I've tried this place a few times and it gets worse and worse. Today they forgot to give me a portion of fries. The drink cup sizes also are unnecessarily small. Menu is not cheap (about $15 per pe…

My husband favorite place to eat. \nLove the chicken, fries and the toast, plus the sauce hmmm yummy. \nThe service fast, nice and so helpful.\nThey're clean the table and have music too. \nRecomme…

My husband favorite place to eat. \nLove the chicken, fries and the toast, plus the sauce hmmm yummy. \nThe service fast, nice and so helpful.\nThey're clean the table and have music too. \nRecomme…

Screamo music playing and it is freezing (like feels like we are sitting in the walk in refrigerator) and the employee said they aren't allowed to touch the thermostat. The people next to us had ch…

Yaya Faris

I ordered the toast to ne butter in both sides, however the picture attached shows what i got it barley had any butter. This been happening multiple times at this location

Lydia Liem

another disappointing review!!!! I used to really enjoy Raising Cane’s, but lately it’s been disappointing. The chicken fingers keep getting smaller and smaller, yet the prices keep going up. For what you pay, the portions just don’t feel worth it anymore. The food still tastes good, but value matters—and right now it feels off. I hope they reconsider portion sizes if prices are going to stay this high. come on!!!!

Pernell Mendoza

Always ordering on drive thru. Every time i ordered extra canes sauce, i don’t know if they were doing it on purpose or they forget all the time. By the time parked to eat, no sauces inside. 😓 Outrageous.

Charlene Barenkopf

This review is about my experience last week with this Canes. I have loved Canes since early 2000s when we first had it. We have been coming here since this location opened. We are frequent app pick up users. This last time I ordered in app for pick up, took it home and my husband asked if I got a kids meal. When I opened my food the fingers were SOOO small and there was maybe about 15 fries. I’ve never eaten a 3 piece meal and been hungry afterwards. We both could have eaten at minimum 1 more finger. I went through the app after to complain about the “kids meals” we received. I also attached pictures of the meals to prove it. A week later I still hadn’t heard back from anyone, so I called the number on one of the reviews here. I wasn’t expecting anyone to answer, since it was 530 PDT…but I got connected to the sweetest customer service rep who was actually able to pull up my complaint with the pictures to validate. After explaining everything she was so sweet and is mailing us 2 combo cards as an apology. I felt heard and appreciated as a customer. That is why the 5 stars for service and atmosphere. IDK if it is just THIS one that has the small chicken? Maybe we will try a different location next time but this is the one we always go to.

Chad Miller

Despite good service and food i couldn't wait to leave. I felt like i was in a club the music volume was so high. I didn't want to be that guy...the one that says please turn the volume down so i put my noise canceling buds in and listened to a podcast while i ate. The music volume was so loud it easily came through the buds. Won't be back to this location.

Zachary Lee

I’ve been a loyal customer of Cane’s for years, but this location has gone downhill with each visit, and my most recent experience was the worst yet. I ordered a 4-piece combo for dine-in and a sandwich combo to-go. The dine-in meal was extremely underwhelming. The fries were soggy and I was literally given about eight fries total, spread out on a plate that was unusually small — not the normal wider basket Cane’s typically serves meals in. The bread was cold and damp, and the chicken fingers were the smallest I’ve ever seen, closer to the size of nuggets than tenders. The to-go order I checked later was just as disappointing. Even my mom, who I brought food home to, commented that it felt like a scam because of how little food there was. The 4-piece combo wasn’t filling at all, and with the portion sizes I received, even the 6-piece wouldn’t feel worth it. Paying nearly $20 for a meal that doesn’t satisfy is frustrating. It’s sad to see how much this location has declined compared to a few years ago when food quality, portions, and service were much better. What you get here now looks nothing like what’s advertised on the Cane’s website. I hope management takes this feedback seriously because this experience does not reflect the standard that Todd Graves built Cane’s on. At this point, I can’t recommend this location until improvements are made and I might be done with Cane's altogether.

Maurice Naragon

We are done. Just had our last trip to this restaurant. This place has become the biggest ripoff in fast food. We have had friends kids who have worked here. My own son worked next door when they opened this Canes. But it has gone so downhill in value lately, it’s not worth it. We always order the naked chicken… it’s unbreaded. We get the sand 6 piece with fries and a soda. Used to be around $12. Now it’s over $17, which is ridiculous! But that’s not the worst part… what’s worse is that the new portion size is about ½ what it has been for so many years! Fine… Costa go up, make a small adjustment in price to cover your costs. But a $5 increase over the years and cutting the chicken size in half? That’s just ridiculous! Look at the photo. The chicken is barely bigger than 2 fries. And to top it off, we went back a few days later to see if that was done sort of a fluke. Nope, people. That’s what $17.00+ gets you at the LAGUNA Hills Raising Cane’s. And on our next trip there, the portion size (of the chicken) was even smaller. Shame on you!

Brandon Johnson

The food here is great, but the drive thru situation is a nightmare that management needs to fix immediately. Due to the layout of the parking lot, there are two competing lines with lots of angry customers forced to constantly fight with each other to get into the 'real' drive through line. This leads to lots of people 'stuck' without a way to get out and very angry. They need someone out there directing traffic. We will not be coming back until they get this fixed. If you come here do yourself a favor and order ahead.

+9

What an awful visit. They were out of the toy in the kids meal. They didn't care to mention it when ordering or handing me the order. When I asked if they can substitute with another item, they said …

Found hair in my sauce and the fries were sawgy. Go to Chick Fil-A instead! Or if u really want Cane's go to the laguna niguel location. It's newely opened and they are vwry clean!

food was very bad literally asked for crispy and everything was soggy !! fries, tenders , bread all didn’t even taste right . customer service bad as well cashier was just mumbling and just kept staring . Will never come back to this one ever again

Kdy_Dtheman 03

If I could give this drive-thru negative stars, I would. This wasn’t just bad, it was a catastrophic train wreck of customer service and food quality. We were literally sitting there in the drive-thru, repeating ourselves FIVE times, and they still didn’t listen. FIVE. TIMES. At that point, I felt like I was talking to a brick wall with a headset on. When we finally got our food, it was a nightmare in a bag. The chicken had BLACK, gross spots on it—absolutely disgusting. Fries? Ice cold, soggy, and flavorless, like chewing on cardboard dipped in sadness. And for some reason, they stuffed everything into way too many boxes. Why? Are they trying to kill the environment one pointless container at a time? My car looked like I just left Costco with bulk packaging. On top of all that, they charged me for a large drink when I ordered a medium. I corrected them, again and again, and still got overcharged. Do they not understand the difference between medium and large? Or do they just enjoy stealing money from people stuck in the drive-thru line with no escape? And then… the lemonade. Calling it “lemonade” is generous. It was SOUR, BITTER, and tasted like it could strip rust off a car battery. Absolutely vile. One sip and I was done. This place should honestly be embarrassed. They’ve turned fast food—which is supposed to be quick, convenient, and edible—into a full-blown horror story. Cold food, gross chicken, wasted packaging, wrong charges, bitter drinks, and staff who can’t listen if their lives depended on it. If you value your money, your time, or your sanity, do not pull into this drive-thru.

Elmolex Navarre

The one parking stop for the curbside area does not make sense, and trying to get to that area with the one-way directions is a nightmare. I will never do curbside again here. It was the worst experience ever. There was barely any signage to indicate that it was a curbside area or that you were going to the right area.

Elias Bayati

This place has a consistency of ruining food orders. The last incident was last night I ordered the sandwich combo and the fries were super salty not edible at all. I was very upset as I picked up my order and drove back to Irvine only to find out my fries were very salty which absolutely ruined my dinner! The sandwich was good but I am very disappointed with this restaurant as this incident wasn’t the first I have had many issues. I hope they can fix those issues asap