ME Allan

We had lunch here on Saturday and chose to sit on the outdoor patio, which was lovely and comfortable. Unfortunately, the good experience ended there. Service started off well, but we were quickly forgotten—even though the restaurant wasn’t busy and there seemed to be plenty of staff. We ordered a Caesar salad to start, and it took over 30 minutes just to receive that. Our main dishes—a turkey wrap and a chicken sandwich—didn’t arrive until another 30 minutes after the salad. While the sandwiches themselves were good, the French fries tasted like they’d been cooked in old fish fry oil, and we couldn’t eat them. After finishing our meal, we waited quite a while for the check and eventually had to track down our server ourselves. Though the server apologized, it didn’t do much to improve how we felt about the experience. Overall, the patio atmosphere was the highlight, but the slow service and poor follow-through made for a frustrating lunch. Not likely to return.

Jayna Dinz

I try to give restaurants a break when service is slow due to staffing shortages. However, our visit to Shoreline is an exception. The section where we were seated wasn’t even half full. It still took our waitress a good 10 minutes to greet us. We placed our orders and the food came out in a reasonable amount of time. She put a plate with flatware and 2 drink napkins on the table for us. We were a family of 5 and never saw an actual dinner napkin. My husband managed to forage and brought us 2 more drink napkins. All of the condiments were served in plastic to-go cups. For what they charged for our meal, I would have expected a free refill on my water- but none of us were offered any refills whatsoever. The only good thing about the experience was the free parking. The food was passable but not a “tell my friends” level of good. The waitress was pleasant but completely aloof until it was time to pay our bill. Honestly go here only if every other restaurant has a 2+ hour wait. Otherwise keep your options open because Lake George has several better and less expensive places that actually give you dinner napkins.

Edmund Leung

View was great. Food itself is ok, but having to wait 30mins for entrees was just not acceptable while the restaurant was at 30-40% occupancy at best at that moment, interior was empty, terrace was not full neither (the waiter reasoned with us that the kitchen was busy... really...).

+4

Tim Howe

The place is really nice. Great views of the lake and the outdoor seating was great. The food was terrible! I had the shrimp tacos and my son had the short rib mac and cheese. The shrimp tacos were a joke. They where basically Ortega taco shells with (very little amount) chopped shrimp, a couple diced tomatoes, thin slice of avocado, and a small chunk pine apple. They were very bland. The short rib mac and cheese had a burnt taste and was floating in grease. There was no way to finish it because it got to the point the meal was disgusting. These two meals with one cocktail (which was actually really good) came to $90 with tip. The portion size was small but the food was barely editable. I would not suggest this place to others and will not be returning.

Eileen Mauriello

A beautiful restaurant. Bar has amazing view of our favorite lake. However bartender too busy doing shots with friends. We waited an appropriate 30 minutes because we understand staffing challenges… bartender was not staffed challenged ….as it was us and a beautiful older couple at the bar. He chose to do shots with friends at 4 pm at the bar!!!!

Donna Ashey

They deserve zero stars. Waited 15 minutes and no one came to take our order. The server went to both tables next to us but never came to our table. We left without ordering. We spoke to the hostess on the way out and told her we were leaving because no one came to take our order and she said ok. Another hostess overheard and offered to seat us again but at that point it was too late since the first hostess didn't care. You knew what the rest of the dining experience would be like. It is very pricey to be this inattentive to there guest. We took our business elsewhere and had a nice meal at Christie's. The wait staff a Christie's was very attentive, the food was good and they had live music which was great. Thank you Christie's for making our first visit to Lake George pleasant.

Brandon True Argento

The only reason they’re receiving a one star is because I can’t give a zero star. This was honestly one of the worst dining experiences I’ve ever had. From the start, the place was basically empty at 7:30 on a Friday night, the staff was horrible. One of the hosts, I think?, was at the hostess stand CLEARLY intoxicated, and they were debating whether they should pretend they’re closed and not take anymore tables after us. It took them literally ten minutes to clear a table for the six of us because they were already pushed together and they didn’t want to move anything else, which would’ve been fine if they didn’t chat in between every two glasses they picked up. Finally we sat and ordered. We were starving so we got three apps with our entrees, only one was brought out as an app. We waiting 40 minutes for our food and we were the ONLY table left at 8:30! The whole time the staff was just cleaning up around us. We were never checked on. When our food finally came, it was ICE COLD. Every bit of it! Fish and chips, burgers, calamari. Everything. Was. Cold. How?! We we’re seated outside and we watched as they carried our food on trays inside and put them down and continued to clean, waiting for the other food. Just sitting there in the dining room. Luckily we were starving so we ate what we could and decided to just get out of there. We sat there for another twenty minutes, and when nobody checked on us, (I honestly thought they just packed up and went home), I had to get up and find someone to get the check. We paid and left. I will NEVER go back there again, and now that I’m seeing similar reviews on here about this place I’m hoping people head the warnings and avoid. 0/10 recommend.

J

From start to finish, I am extremely disappointed. I visited this restaurant a few years ago and although I understand tough times. This was no excuse. When we arrive standing directly in front of 3 staff no one seemed to want to seat us until I asked do we seat ourselves. Once seated we waited 15 minutes before we were even noticed and that was because I had to flag staff down. For the entire experience I found myself looking over at the staff congregation area as we needed to seek staff and servers out just to get attention. I was blown away. Food was not great, I got a drink and that was even worse. Our sever acted inconvenienced when being asked for basic condiments. Then just so we could get out of there as my kids were already done with the experience of waiting for 30 mins for most things, I received my check then when the server returned with my card after payment, he ended up charging my card for another tables food worth $250. My bill was only $150. I am a local and I will probably say clear of this restaurant moving forward.

Corinne Troccoli

Find somewhere else to eat! Bad service and mediocre food. Our experience here was very disappointing. We sat ourselves, and were never asked what we wanted to drink until 20 minutes after we sat and gave the waitress our order. Appetizer was brought out with our entrees, I ordered a fish entree that I did not realize was actually breaded and since I’m gluten free I mentioned it to our waitress who brought over what I assume to be a manager. The person that spoke to me was very rude and basically pulled an ‘I told you so’ moment because after I expressed my food sensitivity she proceeded to ask if I had celiac or just a sensitivity and showed me that it in fact said ‘herb crusted’ on the menu. Did not offer me anything to rectify the mistake and so I had to scrape off the breading from the fish and hope I didn’t get sick. My entree was also not served hot. Our clam appetizer was full of sand, and all this at a steep price to pay for what you get. We were never asked again for a refill on our sodas or water until we asked for the check. On top of this I had to use the rest room during our meal and the whole wait staff was hanging out at a table eating and conversing instead of being attentive to their patrons. Overall I would not recommend this place one bit, and we will never be going back to this establishment. I would highly recommend finding somewhere else to dine if you are visiting lake George.

Jose Omar

Don't eat here. The lobster roll was just awful. It's a tiny cup full of lobster meat placed over a hard, oversized bread that is overpriced.