Jason's Deli
Sandwich · Lewisville
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Flexibel sein, mehr sparen
Über Jason's Deli
En Jason's Deli, en Lewisville, te damos la bienvenida a un espacio donde disfrutar de sándwiches especiales, ensaladas frescas y opciones deliciosas pensadas para tu bienestar. Con una valoración de 4.3/5, nos esforzamos cada día por ofrecerte una experiencia gastronómica de calidad en un ambiente...
En Jason's Deli, en Lewisville, te damos la bienvenida a un espacio donde disfrutar de sándwiches especiales, ensaladas frescas y opciones deliciosas pensadas para tu bienestar. Con una valoración de 4.3/5, nos esforzamos cada día por ofrecerte una experiencia gastronómica de calidad en un ambiente acogedor y familiar. ¡Ven a descubrir nuestros sabores y a sentirte como en casa!
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Jason's Deli in Lewisville is praised for fresh food, especially the salad bar, and friendly service. Many appreciate the consistent quality and cleanliness. Some negative experiences mention rude staff or inconsistencies in sandwich sizes.
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Tip: The salad bar is highly recommended for its freshness and variety. Also, the ice cream machine usually works!
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Bewertungen von Jason's Deli Lewisville
Great offering of food. We like that they have the salad bar and even offer free ice cream cones. The staff is always friendly and the atmosphere was just relaxing. Great place to come and enjoy with family ir friends.
Always great food. I especially love the green chili potato salad. My favorite sandwiches are the club royal and Shelly deli chick. All the desserts are good as well, brownie, strawberries shortcake and chocolate cake.
Friendly service! Ruben sandwich and Broccoli Cheese soup were amazing! The meat was piled high and it was so tender! Since this was our first time at that location, we didn't exactly know where to begin! Everyone there was so helpful! Thank you manager and staff!
Great food. Nice covid measures. I don't understand the whole one trip to the salad bar. Maybe just say one person at a time there? It didn't make sense. Especially when the store was almost empty. Still we liked it and they were open late. Everyone was nice and it was great food. We got the Annie's turkey o & the rueben with salads.
This place is one of my favorite restaurants. Sad that they closed the one nearest to my house and replaced it with a McAlister's. I always get the Plain Jane potato and it is amazing. I also really like that they have free ice cream. Staff is very nice and restaurant is clean.
Salad bar was nice and clean, the cashier seemed like she could have had a rough morning but other than that it was lovely. Their ice cream is amazing - pretty sire its fro yo though
The friendliest staff ever. The young lady at the cash register is super sweet and I've had only the best service there. Not to mention the food is the best. I love the salad bar options plus the cornbread.
Kid menu has gluten-free antibiotic-free three chicken breast strips they're bigger than your thumb and you get two strawberries and two pineapple chunks for your fresh-brewed Choice with your drink prices under $6. Nice staff let me know I can add chicken tenders if I wanted the extra price. You get your drink with your kid meal. They were also on the upside app
The food is great! The service is impeccable and I like this spot better than the other ones because it is bigger, more cozy and a lot cleaner! The manager and staff are SO understanding... The service is beyond amazing here. Easily 5/5! Will definitely be back! I would HIGHLY recommend this location to anyone!
I really enjoy the salad bar so I get either full salad bar with multiple trips allowed or the half sandwich with one trip to salad bar. New location has lots of seats available. Usually we go later in evening so we miss most of the crowds. Lots of people go there for lunch and dinners.
Food is excellent. I go at least three times a week after work. I feel healthy after eating it. I have only done the drive-thru. The girls are excellent. For fresh made food, it comes quickly.
The food is consistently good. If you like sandwiches and soups - this is a great option. Manager's Special allows for nice choice that includes soup and sandwich. I like their Italian po' boy, steak po' boy, and club sandwich
The food is great! Everything on the Salad Bar was nice & fresh. Jeff was very polite and welcoming also.
We love Jason's. Most things are very good. Love the salad bar and the muffeletta. Only thing that is hit or miss is the ice cream.
I placed a large order for pickup. The online order process was great- so many options to choose. I ended up having to call days later and switch a few things- they were so accommodating. When I picked up this morning they were very friendly and even helped me bring everything out and load up my car! I will definitely cater with them again! Fantastic experience!!!
They have an amazing soup and sandwich selection and everything they do is super tasty. They also have lots of really good desserts and a free cracker/crouton bar. The location is always really clean and the staff is nice. I've always gotten my order really quickly. I ordered a big order online and it was ready in thirty minutes and every single item from the chips to the pickles and crackers was included.
Jason's is truly a great place to eat. You can find solid, nutritious food at a reasonable price. It's almost comfort food depending on what comforts you. With the salad bar, you can honestly get enough to eat, and even sneak out a few of their mini gingerbread muffins, but don't announce it.
The food is delicious. The salad bar is fresh. My son ordered the chicken Alfredo, the chicken was juicy. The ice cream was a must. The staff was very friendly.
I've been here a couple of times and it's always amazing food and great service. I always get the managers special with the half sandwich and cup of soup and chips. It also comes with a pickle and crackers. Nice and healthy and perfect. My favorite soup is the broccoli cheese. My favorite sandwich is turkey and swiss on rye. Perfection!
My daughter and I go to this Jason's Deli alot on our lunch breaks. Not only the food being good and selections and pricing are reasonable. But the this one checker we see all the time is the sweetest and kindest person we've encountered at a restaurant. Our food always is fresh and comes out fast. With only an hour break from work we know we can always count on this location.
Very clean restaurant, the employees were very friendly and helpful. I wasn’t sure what I was going to order and was a little ways back from the counter and I had 3 folks tell me they would be right with me. Once I ordered the food came out promptly and was fresh and delicious. Gotta love the muffaletta!
Had an issue with Uber eats where the menu item we got wasn’t being sold anymore; charging us regardless of this item not being available. Carissa was wonderful and caring as she helped us through this unfortunate situation. She immediately took action and made us food that was available. Thank you for taking the time to assist us!
I am a frequent customer at Jason’s Deli. I highly recommend going here. The staff is always friendly, the food is delicious, the restaurant is always extremely clean. The staff is always smiling and happy to help unlike other places I’ve been too. Great job team. Keep up the good work. See ya again soon.
Love their salad bar!
Helpful staff. The young lady taking my order was polite, knowledgeable and took the time to assist me in selecting the correct meal (I was placing an order for a girlfriend and she incorrectly wrote down the wrong sandwich. With assistance from the person taking my order, we were able to determine the correct order). The restaurant was clean and well-stacked. Food was fresh and tasty.
Great service and good food.
Great location with great customer service! The salad bar is always kept clean and fresh and the staff is kind.
Like salad bar. Wasn't too happy when they moved several years ago, took tuna fish off bar. I can deal with that. Love Ginger muffins
This is a very laid back location. They do get busy and the manager is sweet. I'm so happy they finally brought back their unlimited salad bar. Although they did raise the price, it's still wallet friendly. The food is always hot and fresh, never had a bad experience here.
Food and service always great at this location.
Always friendly and my orders are always accurate and on time! That's m5 kinda staff at the Lewisville office. Even the manager will jump in make deliveries. Customers first Is always their priority!!
The drive thru service is always amazing! Angel is always very professional and has such good service!
The manager was the first face we saw. He was very kind and accommodating i believe his name was Sam.
Haven’t been to a Jason’s Deli in a while, but it was so good. Had a half sandwich and chicken and rice soup. Was so good, soft serve at the end was a nice bonus. Would recommend.
I totally forgot how much I love Jason’s Deli. The Hebron location was very clean staff super sweet. I had salad bar and 1/2 reuben and cup of tortilla soup. The salad bar has so many fresh options lettuce nice and crisp, I was super impressed. Love the gingerbread muffins too. The 1/2 sandwich was a nice portion and prepared to perfection, soup amazingly flavorful. I stooped in after work and grabbed dinner to go, I was so pleased when I got home! Thanks for all you do!
Wonderful staff and food! Place was very clean. Visited on 10/6. Everyone was very nice.
Wow ok great atmosphere and Super Professional Customer Service . Mr. Bill was smiling and taking orders. He knew the menu so well, and he made sure nothing was left from my order. He asked all the right questions like size, dressing and if I needed utensils. He made me feel confident that everything was complete and the restaurant and was so clean I didn't have any concerns. Everyone was friendly and working so well together, you could tell they like where they work and who they're working with. Thanks for the Amazing Customer Service 😀
Stopped by Jason’s Deli for a little lunch and wow… they are NOT shy with the meat. 💪🥪 The New York Yankees was absolutely stacked with corned beef — piled high and spilling out the sides. Yummy doesn’t even cover it. 🤤 Patti was happy they had gluten-free bread (huge win 🙌), and her turkey sandwich was just as solid.
Great soup, fresh salad bar, friendly service all in a casual, comfortable environment.
I always have a good experience at this Jason's Deli.The service is quick and everyone is friendly. My experience last week was outstanding. Izzy helped us and did an amazing job. She was engaging, helpful, and funny. At the same time she was not only answering our questions, but also making suggestions. Thank You Izzy!!!
I get the ranchero wrap every time I come here and it is made perfectly every time, the service is great although not the most speedy but I never think of Jason's deli as a fast food place anyway so I never mind
Jason's Deli has something for everyone! Cold sandwiches in the summer, or if you're cutting calories and eating light, there's something on the menu. If you want comfort food try the hot soups, sandwiches, and pasta meals.....you'll leave full and happy!
Great place for a hot pastrami sandwich while visiting Texas. Very nice staff, plenty of seating, and a great set up.
I mean it’s Jason’s deli there isnt anything magical happening here but I’ve been several times and it’s super consistent. Food is fresh, staff is solid. Place is kept clean. Oh and the ice cream machine always works so what more could you really ask for??
Jason’s Deli never disappoints! The food was absolutely delicious, as always. I came in from out of town and was so impressed by the amazing service. Anthony, in particular, went above and beyond—he was super polite and attentive the entire time. Plus, the place was spotless. Really a great experience all around!
Jason's is always a great place to go. The food is good quality, the people are friendly, and it's a pretty nice variety of food options given that it isn't a full service restaurant
If you're looking for a consistently good meal, Jason's Deli is a solid choice. What really sets them apart is their commitment to fresh, quality ingredients, and it shines through in every dish. Their salad bar is a highlight, always well-stocked with a wide variety of crisp greens, fresh toppings, and delicious dressings. It's a great option for a lighter meal or to complement one of their hearty sandwiches. Speaking of sandwiches, you can't go wrong with classics like the Deli Call or the Reuben. They're generously portioned and packed with flavor. Beyond the food, Jason's Deli is known for its family-friendly atmosphere and excellent service. The staff is always welcoming and efficient, making the dining experience pleasant whether you're grabbing a quick lunch or settling in for a longer meal. Plus, the complimentary soft-serve ice cream is a sweet bonus that's hard to resist. For a reliable, fresh, and satisfying dining experience, Jason's Deli consistently delivers. It's a go-to spot for many, and for good reason.
I LOVE a good salad bar. They have plenty of items to choose from and it's always fresh. I haven't tried their other menu items, but they look wonderful, too.
First time here. My girlfriend wanted a salad and so google told me this was the place to be. We came and she was not disappointed!! Salad bar had tons of options!!! I myself love sandwiches and definitely mac and cheese. Hit on all points!!! I usually take pics but was too hungry and left my phone in the truck. Delicious food, clean environment and staff was very friendly. Will come back again for sure. Update. Been back a few more times and always as good as the last. Mac and cheese still on point and the sandwiches as well. My lady still loving the salad bar. Good job
I have to take a moment to brag on our favorite neighborhood restaurant. First I’ll say every time we ask our 4 year old and 2 year old where they want to eat out they say Jason’s deli .. so that says a lot! Second, love that the mobile app is so convenient when we’re in a hurry we can quickly add our recent items, check out, and know in less than 20 min we can be at Jason’s deli picking up our family dinner. Thank you for updating the app to now include the deli dollars in store too we love that we can get rewarded no matter how we dine! We always get a salad bar and you can see in the pictures it’s such a great value. The Jason’s deli salad bar has fresh hand cut veggies and so many great side toppings like home pasta salad, hummus, olive medley, and homemade muffins to load on top for the best salad around! This deli prepares our food with lots of care and is consistent with preparing our order accurately. I want to personally call out the supervisor Jay is there almost of every time we pick up our food or dine in and I know she’s a big part of why our order is done right. She’s always double checking it and talking to the staff about all the notes and small details. Extra bonus our boys get a little ice cream treat both when we dine in or if we’re grabbing it go. Thanks Jason’s for being a healthy and quick 2”weekly option for our family!
Good healthy foods and rated #2 in \nIn the industry \nJersey Mikes was # 1 \nCleanliness- good breads and nitrate free meats and upgraded standards of meats and freshness and salads are fresh and pp…
Good healthy foods and rated #2 in \nIn the industry \nJersey Mikes was # 1 \nCleanliness- good breads and nitrate free meats and upgraded standards of meats and freshness and salads are fresh and …
I've ordered the grilled cheese tomato soup at many locations, and this location has made the best grilled cheese! Thank you.
I've ordered the grilled cheese tomato soup at many locations, and this location has made the best grilled cheese! Thank you.
The food here is always so fresh and delicious. I love eating at the salad bar. The special salads are great too. I love coming in every Thursday with my son to be greeted by Cassandra. She always …
great service everytime, food is always delicious & fresh, my go-to is the new yorker or the carmela (that pepper relish is goated) with ruffles sooo good, also their fudge-nut brownie is like that
Club royal is my to go to sandwich here the croissant sandwiches are my absolute favorite
I had an Italian sandwich on sourdough bread, and the Irish potato soup. Both were fantastic!!
I had an Italian sandwich on sourdough bread, and the Irish potato soup. Both were fantastic!!
This location is always on target with their to-go orders. My roommates and I ordered some dinner, and it was amazing as usual. I got a salad bar and a bowl of soup - the broccoli cheese was divi…
I was enjoying my lunch at Jason's Deli today as I always do when the cleaning crew decided to clean my area where I was the only person sitting in. Is there not a way to sweep floors without scraping all the chairs? So much for my quiet lunch. 🤨
I like this Jason's Deli, it is big, people move through the line quickly and they are very quick to help with an issue with an order. The salad bar is always fresh, their sandwiches loaded. The baked potatoes are small and don't have many toppings but this is a casual dining location so no big concern. I am allergic to dairy but free ice cream for when you are done with your meal!
I purchased a chicken wrap. I didn't like the sauce. I saw more lettuce, then meat. The baked potatoe was large. I gave my husband some. He enjoyed it.
The more I return the better it gets. If you need a late place to eat stop by. Employees are not upset to see you come in at 9:30p. And the salad bar is still available! Ice cream too! I love Jason!
They have a veggie pasta dish!! Tweak it as Marinara instead. Dinner for 2-3 days! It was cold inside, don't like to frequent where ridiculously cold. There is a salad bar and it's fresh! Great Lunch and Dinner.
This place was super busy, had to pull out of the drive through to fix an order because I forgot something, but service is great. Much to my surprise....I when I bit the chicken salad sandwich my mouth/taste buds were like WT*! The strangest taste in my mouth. I don't like chicken salad hardly ever order it but this was GREAT! I've never had chicken salad with pineapple. Their sandwich definitely changed my mind about chicken salad....I will definitely be going back and purposely ordering it.
Dine in available. Good was good. Made fresh. Bright out in a timely manner. Only thing keeping me from resting 5 star is salad bar is back but 1 trip at discounted price (typically Just get the salad bar with a couple trips). I get why is being done like that at this time, the appeal for me l is just the all you can eat salad bar
This was my second time to eat at a Jason’s Deli after a poor experience. Overall, the establishment was clean and the service was friendly. My only complaint was how long it took to receive my food. I was eating with a friend - we ordered the same meal seconds apart - but she received her meal in about five minutes and I waited about fifteen. It was a bit irritating, because she was practically done before I even started eating. Otherwise, the experience was good.
The food is fresh and good here. The salad bar was really clean, and so were the restrooms. I did notice that there was a lot of dust on the window sills, lights/cords, and edges of the ceiling. Those could definitely use some attention, but other than that, good experience. The staff was friendly and helpful.
I had the Salad Bar with chicken. Found enough things on the bar to meet my Paleo dietary needs, no dairy, no starchy vegetables, no breads. No too sure about the dressings as they probably contain seed oils. It was clean, food was fresh and the service was good.
The staff at the counter was friendly, and the salads at the salad bar were fresh. However, I was a bit disappointed because the ice cream machine was broken during my visit. For me, the best part of dining at Jason’s Deli is enjoying healthy salads and then satisfying my sweet tooth with ice cream at the end. Please fix it soon! :) Overall, it wasn’t too crowded, and it was a comfortable place to enjoy a relaxing dinner.
Hey, it's Jason's Deli. Ssurely I don't have to tell you about Jason's deli. On this particular visit I was on a soft food diet after gum surgery. So I got the baked potato, hold the bacon bits! The potato was good it was pretty darn big and I had all the fixings I wanted (except of course bacon bits). The price was right. Honestly, I'm not real sure where this location was. But they're all pretty similar. If you're familiar with Jason's deli I can't really tell you anything. And if you haven't been to Jason's deli, just go! From baked potatoes to soups to salad bar to sandwiches you're sure to find something to please you. You won't "write home about it", but you won't be disappointed
I love that you can make so many choices. Bread quality is fantastic, meats and cheeses as well. Love the salad bar too but they just need Catalina French dressing and it would be perfect!
I've been eating at one or more Jason's Deli for more than 25 years. Starting with the one on Belt line in Addison, which is no longer there. Always loved the BBQ baked potato and muffaletta sandwiches! Unfortunately this location hasn't met the old Jason's standards with their sandwiches. I recently had a turkey muffaletta and it was cold and sparse with the ingredients. It was more like I was eating a sandwich from Schlotzsky's. last week I came in and thought I'd try their chicken panini sandwich. Same problem, the sandwich was cold, the cheese wasn't even melted and instead of a nice piece of chicken there were 3 or 4 little pieces zizsawed together and if you didn't hold the sandwich just right everything fell out of the sandwich. Though in both cases I had the seafood gumbo along with the sandwiches and it was good! Yesterday I decided to try Jason one more time and have my old favorite, the Texas Style Spud. Finally I wasn't disappointed. It was just as big as they were 25 years ago! It came hot and stayed hot with all that melted cheese and BBQ beef to the very end! I thoroughly enjoyed it! So I've enjoyed their seafood gumbo and their baked potato but not so sure about their sandwiches any more!
I came to order my favorite sandwich at this Jason's Deli. And I by mistake order from the pick up counter. The honest mistake was met by a very rude, Stephanie who didn't greet me at all and just po…
I came to order my favorite sandwich at this Jason's Deli. And I by mistake order from the pick up counter. The honest mistake was met by a very rude, Stephanie who didn't greet me at all and just …
had not been to jasons in a year\nbut today i did. got my favorite pastrami sandwich with pickles. when i got it i was surprised, somewhere in time sandwich went from wide open mouth size to norm…
Wonderful, fresh salad! Love the fresh brewed tea as well! Unfortunately the tuna salad was not good and tasted spoiled so I threw it out. Also I miss the friendly drive thru ladies @ this loca…
We love this place- great salads and sandwiches. Always fresh at this location. Sometimes the tables aren't very clean but we overlook it because it's so easy to have kids here. staff is great as w…
4-2022 visited this location several times. It's always been clean, fresh food and service always friendly. The Salad bar is stocked and the ice cream machine has been working every time we go. \n\…
The food is hot or miss. My caprse sandwich was good but my dad bowl was less the great. Communication can be difficult.
I actually love Jason’s deli but the inconsistency with ingredients has been horrible during dinner hours. If I order a zucchini grillini sandwich which is a vegan option, why not add all The ingredients. This is the 2nd time they didn’t put olives and I didn’t know til Al the way home. Then, you give me salt & vinegar chips??? What happened to the kettle sea salt chips or the blue chips & salsa. Lays Salt & Vinegar….wow! Perhaps I shouldn’t come after 3pm because my order is often rushed or ingredients left off. How can we fix this from happening again without me making it all the way home to find out the sandwich isn’t prepared correct.
Came in for a quick bite while running around during the holiday rush. The cashier was friendly and greeted us when she saw us. She answered a couple of questions we had about the menu. I ordered the hot pastrami on rye with the gumbo soup. I didn’t realize I would get a side of potato chips with the sandwich. The gumbo had an overpowering fishy taste which I understand but it was stronger than expected. When I received the pastrami sandwich, it wasn’t hot at all. The cheese wasn’t even melted. I sent it back to get it warmed up. I was told that it was only the meat and not the sandwich that was heated up but I know that everything was cold. They fixed my sandwich but then the bread was still cold compared to the meat and melted cheese. The restaurant was clean. I might try this place again to see how it is a second time but for now I’d say try it at your own risk.
This was our favorite Jason's. We were eating here 3-4 times a week. Until we got to the bottom of salad and I pulled long hairs from my mouth mixed with salad. All of us in the house have short hair. The manager refunded us over the phone but it ruined Jason's for us. It was so gross we should be getting free Jason's for the next 6 months. Everyone was nauseous after. It was the grossest thing to experience. My family threw away their uneaten sandwiches which meant I had to figure out dinner after I had driven there for that very purpose. Check your food before eating. I'm very disappointed.
Drive Thur got my order wrong. Did not know it until I got home and of course the person that I bought the sandwich for would need it waste of money. Am I going to have to check my food before I leave. Not at these prices
I ordered the Bigger Better BLT. There was nothing bigger or better about it!! There were 3 tiny, fatty slices of bacon and they were barely cooked. Our order was for carry out. The lady who took our order told us to have a seat if we wanted while we wait. We did. No one let us know our order was ready. I went to the counter and the bag with our food was just sitting there alone. This was one of the worst Jason's Deli experiences I've ever had. Will most likely just go to McAlister's from now on.
I ordered the Chicken Alfredo and potatoe soup last time and it was really good , decided to reorder again today and get the Chicken Alfredo and chicken noodle soup this time. Was pretty disappointed by the chicken soup, pretty sure it went bad, had to toss it. Thought it was just oversalted at first so tried to add some water but no it the soup. *Edit: Don't want to call but if you want to make up for it just refund the chicken noodle soup I ordered on 10/21 (510038) and that's cool. The chicken Alfredo is good, I'll just order a different food next time.
This was just bad. My girlfriend ordered the salad bar and I got a baked potato with grilled chicken. After ordering, we went down to the station were you have your ticket so they can give her a bowl for her salad and we just stood there as three employees ignored us and wiped down trays while chatting. They looked straight at us several times, and then would just look away. Eventually after a minute of this I held the ticket up and asked if we could get her tray. Two of them walked away, while the third sighed and dramatically threw his rag down to take the receipt. He grunted and put a bowl in a tray, then walked off. Bad day I guess. I went and got drinks (after grabbing cups myself since he didn't provide them) and then sat down. Shortly after, my potato was delivered. This is why I decided to write this review. The chicken in the potato was grey. It looked like it had been boiled a week ago, then just warmed up every day until someone ordered it. I tried a bite and the texture was almost like stringy taffy. It was chewy and stringy at the same time. The taste was so bad it turned my stomach I tried eating around the chicken, but I had a large potato with a spoonful of cheese and sour cream on top. Ultimately, cooked potato without things on top isn't the best flavor. Not to mention I can buy a potato at the store for under $1, and this cost me around $10. The chicken is the huge problem here, but the lack of thought out into preparing the rest of the plate, and the attitude of the folks behind the counter was icing on the cake. They say customer service has suffered since COVID. But there are plenty of places out there that have friendly folks, that there is just no reason to deal with people having a perpetual bad day while serving up food that wouldn't even make it in our prison system
This is why tips should not be begged for at point of sale! Order is wrong. It's a pain to go back. I can't rate the food very well since I don't like it. Online order so can't rate ambiance.
If you like your sandwich with an extra side of gnats...this place is for you. \nI understand you may be short staffed, I'm okay with waiting longer to get my plate for the salad bar because employ…
Do not trust the prices at the drive through. Ruben was $3 more at check out. They said the price on the drive through menu was probably the light version. Total scam. Food was okay but all I taste is disappointment.
Don't ever let a customer see u look like u played in their food. I watched the man make the sandwich.i watched it get handed back to package. All they needed was a juice n chips.. why did ur worker n u look at me twice.n then u ask me why I wanted a refund. Ugh u know dang well y. Even if u didn't do nothing an extra 5 min wait and 3 of you back there ..gtfoh. nasty behaviors. This was my last chance I have to this location
I love Jason's deli! This one in Lewisville however is absolutely terrible The food was gross tables were dirty. I would not recommend it I felt sick afterwards
THIS PLACE IS HORRIBLE , I ORDERED A ONLINE PICK UP FOR MY SON AND PAID BUT NEEDED TO CANCEL IT , WHEN MY HUSBAND CALLED TO CANCEL IT AND VERY RUDE WOMAN SAID SHE WOULD, SHE WAS SUPER UNPROFESSIONAL. TO ADD SHE DID NOT CANCEL IT AND I WAS STILL CHARGED. WOULD NOT EAT HERE ... AGAIN PLUS MY FRIEND SAID SHE WENT AFTER AND SAW RATS IN THE KITCHEN....10/10 TO NOT RECOMMEND.
I placed a order over the weekend, a baked potato. After getting home I noticed the potatoe had no chicken only cheese. I called and spoke to the weekend manager told her my complaint she pulled up the receipt. I told her I live far and would bring the food back. I brought the food back, receipt and spoke to the manager Carissa on Monday.She tells me she cant issue a redund that would have to go through corporate. She was unprofessional about things no apologies. She didnt want to take my information down to give to corporate, I told her I have a pen and asked what did she need to submit to corporate. After giving her my info I spike to the Managing partner Bill. His tone was not better and he had a attitude. This was odd behavior coming from two people in management. Hi thought it was amusing and funny by the laughing he displayed. I expressed to him I have brought the food back and I want a refund. He it would be issued from corporate.I'm still waiting on a refund for their mistake. As of today I spoke with corporate explained my concern of how I was treated and my food complaint. I was told the manager bill at this location has to issue my refund. They both should not be in any manager roles treating customers in this manner. I'm still waiting for a refund on a order they did incorrect, they have the food but Bill refuses to do his job as a partner in the company. He should have the ability to not take things personally when someone comes to him with a complaint, this is business. I will never fo back here. Dont eat here they will not take accountability if they mess up on your order! Also to add when I places my order with cashier Miriam I was very specific with my order and she confirmed the order before I paid. so the question is the order was done intentionally wrong in my view. But the manager over the weekend stated someone may have been ready to go home quickly and done it wrong.
Wrong order . We ordered a southwest wrap and *NEW* avocado toast with soup. The wrap was okay, the chicken soup was too much salty and taste more like canned soup. the main surprise was the avocado toast- It was just bread with butter, and no avocado and cheese anywhere, believe me I searched the whole box, the paper bag, even the plastic bag, thinking it was packed on the side . So i paid ~7$ for bread and butter . LOL! Jason's Deli team, very disappointing service! It's a discredit for a renowned deli to not deliver what the customer ordered for .
Missed instructions and messed up my sandwich. Now they are closed and I can’t get my right order
Terrible experience! We ordered online to get our food delivered to us. One sandwich that was supposed to be grilled was cold and the cheese was still in the wrapper. Another sandwich had brown avocado and the chicken tasted funny. Definitely a waste of time and money. Not at the standard that we expect from Jason's Deli.
The past few times we have received food from this location they forget our sides, forgot the salsa that comes with the chipotle chicken and avocado panini, which was also not made correctly. The chicken noodle soup tasted like it had gone bad, this is the second time in a row having a bad experience from this particular spot and will not be getting anything from here moving forward.
every single time i get a sandwich on croissant its BURNT. even when i dont ask for it to be heated or toasted they still send burnt sandwiches out to customers who arent eating inside the restaurant. whether its pick up or drive thru, you should look at your sandwich before you leave. i'll never visit this location again, i notified the manager and he didnt seem apologetic or concerned with my dissatisfaction. without us you'd have no job.
I ordered a Shelley's deli chick sandwich which is supposed to be on a croissant. It was on gluten free bread instead and I added Swiss cheese and was charged for it but did not get it. Not sure what happened but it was so bad I couldn't finish.
I love Jason's Deli and I LOVE the chicken salad sandwhich, but i am not accustom to the lewisville area. This is by far the saddest looking sandwich i have ever recieved from Jason's Deli. When you purchase a sandwhich from a sandwhich shop...you expect a little more than this. Especially with the price hikes. Shame on yall for the rip off, now i know how why i got my order in less than 5 minutes. Wont go back!
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742 Hebron Pkwy, Lewisville, TX 75057
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742 Hebron Pkwy, Lewisville, TX 75057
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