Kountry “Kountrytea” Tea

Everything was fine till I had to get the drinks. The screen was shattered. Still we had to get are drinks. I didn't realize it was shattered till my sister got glass in her hand no it wasn't bad she had a little slither of glass. When it happened the cashier just was looking at us didn't say anything didnt ask if she was ok. Absolutely nothing they just act like they didn't even care. The problem is glass could fall in someone's cup a child could get glass stuck in there fingers. Please fix this before someone gets hurt.

I got my burger on Monday and was introduced to a mole on the bun. And I asked for the manager and she came over and ignored my complain and she had an attitude towards me so I had to leave with a burger that I couldn’t eat I would never come back and I hope people can see this

faith b

super embarrassing when you have to have your crew members post a review to up your ratings after letting your store fall apart! this burger king is disgusting, the people are disrespectful, and the management is absolutely pathetic. find a better burger joint. also here’s the attachment of the crews silly little reviews since they thought they did their big one

Emanuel Chavez jr

First and foremost, the customer service was absolutely terrible. I ordered a Whopper from this place, and when I received it, it was cold, and the fries were extremely soggy. If I could give it a zero-star rating, I would. The bathroom was also very disgusting. I would not recommend this place. Just drive to the Busy Bee one; it’s way better food and better customer service.

Dee Dempsey

What an epic JOKE. Order was given repeated, and still they got it wrong! We live 30 min away, so tried to call about 10 times with no answer! The receipt is correct the order is WRONG. Ordered the BBQ brisket whopper w/o pickles. Instead got something with mayo, tomato, and some crunchy onions. 56 miles will be spent in gas 2 hours of time to go back and forth. No way to call them as they won't answer. Total order $31 and change. Beyond disgusted. Way to FAIL BK

Scottwilliam Buchanan

Ordered a brisket burger with no pickles for my wife as you can see in the pics, no pickles no bbq no brisket. Was in a hurry to get home witch is 30 minutes away so I didn't check it. Won't happen again. I'll drive out by I-10 to get BK next time!

+1

Karla Carson

Was going through the drive thru, told the lady one moment, the lady didn’t sound to happy to do her job, she continued to say “order when your ready” we told her she can be patient and she said excuse me, not very professional, if you don’t like your job don’t take it out on the customers

Raymond Grooms

I bought one of those brisket whopper's, it sure was different from the TV ad. There was nothing on it but a drop of sauce. There's only two people working every time I go in. There is no management at all.

Annabelle Vgil

Been going there for maybe two weeks ( hit and miss) food was ice cold. The manager got mad because I told her it was cold. Fixed it again and it was even colder. She got an attitude with me. Sad part is I was the only one at the restaurant. I work in fast food so I know how it goes

Chris Chaulk

Stood at the counter for 5 mins waiting for service. The counter guy was too busy putting stickers on bags and cups. Didn't even acknowledge i was there. Then the manager comes out to talk to his little girlfriend at the counter. Again didn't acknowledge i was there. Horrible customer service. The owner should seriously look into this. Im sure I'm not the only business they have lost because of this

Jason Ball

They told me 4 separate times to hold on. I waited 5 minutes just give them my order. When i finally got to give them my order they interrupted me and asked me if I could hold on just a couple more minutes. I WAS THE ONLY CUSTOMER THEY HAD! It was 5:30am and they open at 5:00am. If you don't want to serve people that early in the morning then open the store later.

Tiara Vannortwick

Second time coming to this burger king. Not good. Asked for my hashbrowns to be extra extra crispy, they were still soft. I asked for them to be redone she said they won't be anymore crispy since we dropped them for another 30 seconds. I've been to burger kings in different areas and have had crispy hashbrowns. I don't know what their issue is. So I asked for them to drop it FRESH and let it cook for another minute longer. Hopefully that helps. Not sure how to do their job, I'm not being paid, but maybe I should be. Do not go here

Karla R-B

I ordered an Impossible Whopper to go for my husband as he was at work & had to go on an errand during his lunch. The lady at the cashier didn't even know what that was BUT it was up on their board inside. So she looked at like I made it up & I pointed out where I saw it. I didn't know what it is but it does not look appealing. I also ordered two PLAIN cheese burgers for my daughter. What I got was a PLAIN Impossible Whopper. Pathetic looking for the $7.89 I paid. I also got NOT plain cheeseburgers. What was my fault was not looking at the receipt & checking the food. I was trying to get my husband his food so he wouldn't go without on a 10 hour work day.

+1