McDonald's
Burger · Los Gatos
Über McDonald's
En McDonald's Los Gatos, te damos la bienvenida a un clásico atemporal donde disfrutar de nuestras icónicas hamburguesas y patatas fritas es siempre una buena opción. Con años de tradición, seguimos ofreciendo esa experiencia familiar y rápida que tanto te gusta. ¡Ven a visitarnos y saborea tus favo...
En McDonald's Los Gatos, te damos la bienvenida a un clásico atemporal donde disfrutar de nuestras icónicas hamburguesas y patatas fritas es siempre una buena opción. Con años de tradición, seguimos ofreciendo esa experiencia familiar y rápida que tanto te gusta. ¡Ven a visitarnos y saborea tus favoritos!
Was Kunden über McDonald's sagen
McDonald's in Los Gatos receives mixed reviews. Customers appreciate the clean, remodeled interior and spacious seating. However, issues with service, cold food, and order accuracy are recurring complaints. Some reviewers specifically mention negative experiences with certain staff members.
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Tip: Be aware that service can be slow, especially when the lobby is full. Consider ordering at the kiosk for potentially faster service, but double-check your order before leaving.
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Bewertungen von McDonald's Los Gatos
Very clean restaurant. The service is quick and the staff is friendly. It's also pretty quiet so overall good atmosphere! 😃
Have to use kiosk to order your own food but noticed combo prices were lowered!
Every time I come to this location, the fries are cold, made with old oil, and don’t have enough salt. I mean come on, it’s the whole reason I go to McD’s. Also, since the drive through was installed, they pretty much ignore people trying to order inside. Last time I was there (and it was definitely the LAST TIME), it took 22 minutes to get a medium fries (which was stale and cold) and an iced tea.
Sweet tea has started tasting weird like they make it with tap water.
Usually I get good service here but I had to do a review on Sergio the curbside server here because of his terrible service. I ordered curbside #2 which is always communicated clearly to the restaurant thru the app and Sergio came out and went to a random car that wasn't parked in curbside ordering trying to give them my order. He then went to curbside #1 and gave a woman my order. She had to bring it back in to get her actual order. I have no idea why he went outside randomly giving food away, the curbside ordering is marked clear as day. When I asked him if it showed #2 properly on his side just to give him the benefit of the doubt he turned, looked at me, said nothing shook his head and kept walking. He just plain sucks at service.
Charged me for 2 cheeseburger meals and I only ordered and received one. Asked for a refund and the manager refused.
I ordered breakfast on the app and then drove to the drive through. There was a bit of a line at the drive through so I didn’t get to the ordering window until exactly 10:30 (I saw the ordering screen change from breakfast to lunch in front of me). They refused to fill my breakfast order because it was now 10:30. Horrible service.
The female manager refused to give us what we ordered on the order machine, she stole our promo and telling us she had her own rules! Did she own the store? She threatened to kick us out. This is ridiculous. Also discrimination! She refused to return our promo and refused to give us what we already ordered.
Horrible service from Rose. She does not know how to properly speak with customers.
A lady work in morning 11am she don't know how talk with customer she try anegr
Placed a mobile order with a drive thru pick up. I was told that they could see my order but there was an issue with their system so they couldn't give me my order. Even though I showed that my card was charged and I had a code, they wanted me to place another to get my food. It felt like they were trying to scam me and double charge me. Definitely avoid this location!
It pretty sad when the staff says their job is on the line if they don't charge me for ranch. Put that on the menu not at the pickup window where there is no register. Plus this particular one always has me park and wait. I might as well go down the street to Classic Burger or Happy Hound and get a real hamburger if I'm going to just sit there.
Been a long time since I've been to McDonald's and I can't believe how expensive it's gotten and how bland the food is. The chicken wraps were not good at all. There's nothing wrong with the staff at this location, I just can't support prices going up so much while quality goes down. I won't even stop at a McDonald's during long road trips anymore.
You would think with adding a drive thru after so many years that it would be more convenient for you to pick up some food. What's the point of putting a drive thru in if every time you go through the drive thru they tell you to park while they make your food. It's called fast food for a reason. Might as well go inside and grab a seat or to a real restaurant if you have to sit and wait for them to make your food
The staff and crew here definitely need proper training. The store wasn’t busy, but there was still a long line of customers waiting—not because of the crowd, but because the staff weren’t attentive. A woman who appeared to be a manager kept walking around doing nothing to assist, and even when I called her, she looked straight at me and walked away without saying a word. My food was sitting right in front of her, and I even told her it was mine, but she completely ignored me and kept walking back and forth as if I wasn’t there. Eventually, another staff member handed me my food. Meanwhile, the employees were laughing and chatting among themselves, clearly not paying attention to the customers. This kind of behavior is unacceptable. Staff training is absolutely necessary.
I should give them 0 star for service. They sell you stuff they don't have. After 10 min wait they tell you wait a bit more it is being cooked. And after 20 min they say we don't have it. And all these times I was the one asking. They don't care to come to you and tell you about it. They even don't say sorry. Who runs a business like this.
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Informationen über McDonald's
Anfahrt
15475 Los Gatos Blvd, Los Gatos, CA 95032
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Standort
15475 Los Gatos Blvd, Los Gatos, CA 95032
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park in Santa Clara County, California, United States of America
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