Benjamin Veanueva

Seems like they don't know what comes on a big mama burrito or what the price is . Sometimes it's 10.48 sometimes it's 16.48 .or 11.48. also they never put the potatoes on it . Been getting the carne guisada big mama burrito for years . I literally tell the no pico . Just carne beans potatoes cheese and sour cream . That's it . Plus they give themselves a tip on my card . The one on Aberdeen is the one to go to. This one has issues. Regular here not anymore.

Ema M (TxgrrlnNH)

I never know what I'm gonna get. Burritos are big and I think that's fair for the price. Service is usually pretty good. I've not had a super bad experience with that. What has been bad is that when I ask for chorizo and eggs, sometimes they're awesome but usually they look like this greasy mess. Why is it so hard to drain the grease away each and every time instead of just when they feel like it? This burrito fell apart and I had to dump it out on a plate and eat it with corn tortillas cause it's all I had. I'd have been better off just going to Market Street and buying the chorizo and eggs and cooking them myself!

On Sunday 3/8/26 ordered Carne Guisada Chimichanga. Imagine my surprise when they charged me $12.69😳. After I paid I had to wait almost 30 minutes for them to fry the Chimichanga. You would of thought the Chimichanga would be pretyybgood size for the price I paid. Wrong. It was about the size of my fist and after frying it, it was rolled up tightly in foil and stuffed inside a small paper sack. No beans, no rice, no garnish. No eating utensils and no napkins. And of course when I unwrapped the Chimichanga, it was very soggy because after frying it was wrapped up in foil. It didn't taste good at all. Very disappointed. For a really good Beef Chimichanga with beans, rice, garnish, cheese, eating utensils, napkins I highly recommend Polibertos at 7601 82nd. And 😋 delicious for $10.81. Shame on you Josie's.

Samantha Landin

I ordered a burrito and small chips. I paid with a 50, she gave me back 29 dollars in change. I was like what did I order for 20 dollars. When the lady at the window handed me my food I asked for receipt, she said there's one in the bag. It only had what I ordered, not an itemized receipt. When she gave me one, she was trying to quickly shut the window I stopped her and told her she shorted me 10. She wasn't surprised at all, like she already knew what she had done. She just grabbed 10 and gave it to me. Now on to the food, it lacked color and tasted like they cooked the rice or carne guisada in an old pot or nasty water. The food taste like an old bucked of sitting water. needless to say never again. Don't waste your money!!

Jack Frost

Behold! The absolute worst Mexican food in Lubbock. A title y'all should show proudly. Always committed to horrible service and terrible food. Congrats.

Ramon Chavez

They changed their chorizo. I ordered egg and chorizo burrito, and it tastes like egg. It’s debatable the chorizo tastes like regular sausage. Even after they remade it, it still tastes like egg only with a hint of regular sausage. They say it’s in the burrito, and the new chorizo is cheaper with less flavor. They are still charging $5-$6 per burrito though. It’s just not worth it anymore. Why even sell Chorizo if it’s not gonna be the real thing. Thanks and have a good day.

michael reed

Terrible service had to call five different times in a matter of 30 minutes, not even trying to blow the phone up, I waited 5-10 minutes between. then when they finally did pick up the phone they just put me on hold for 25 minutes and never came back on the line, I’m sure that was to shut down their phone system so that no one else could also try and make a Call in to go order. This is a drive up counter service restaurant with no dining area if they can’t take orders over the phone that’s a problem.

Claudia Echeverria

Decided to give them another chance after years. I ordered a simple burrito, the place was not busy and they still managed to get my order wrong. And when I asked to order a small bag of chips, the girl said she had "just ran out" and she would actually have to make some. Guess not coming back for another few years if ever!!!

peggy lopez

They used to have good chips now they are extremely greasy

darren castillo

Every single and I mean every single time I doordash food from here they don't give me what I pay for and honestly at this point it's disappointing I enjoy the nachos I've only had them made correct once in the past year I still give them a chance and get them but yet again I get nachos without queso sour cream and guacamole learn to read a ticket or read at all cause at this point I might as well never eat here again

stephanie reyes

Called ahead for breakfast. Still had to wait 40 minutes to receive my food. Was given the wrong order. Had to drive back to Josie’s restaurant in order to get a refund and was told my order would be comped but once arriving nobody wanted to take responsibility for the mistake. Worst of all they never refunded me. They CHARGED ME TWICE! I have called every day and still haven’t heard from the manger, Dena. Here’s a copy of the wrong food I paid for. 64$ for like 9 burritos. Way over priced. Do Not go to Mama Josie’s

Faby Carrizales

I hate writing bad reviews, but if you want, authentic, Mexican Food this is not the place. I’m sorry to say, but the taco or burrito was nasty , salty… but that’s what you get at 2 o’clock when you’re hungry… I couldn’t give this place zero stars… The only thing I could say is customer service was great but other than that didn’t like it …sorry….

Blaine&Timothy VasWhi

I had been a huge fan previously but had an unfortunate experience at the dinner buffet. That's a different review on a previous profile. I figured however I would give their breakfast burritos a shot. Who can mess up a taco or burrito right?!? Well I was severely disappointed. What I received for $3 24 was a pathetic burrito almost as short as children's eyeglass frames and not much wider than my finger. Most of what I thought was a burrito was tinfoil! The beans were incredibly runny, smooth like a shake, a bean puree really. I mostly consumed a small tortilla moistened with flavorless bean matter. I ended up wearing most of it. What didn't get onto my clothing is currently smeared all over the console, steering wheel and driver seat as I cleaned it hurriedly to get into work. I'm sure that's going to smell lovely baking in the car during my twelve hour shift at the hospital. Luckily my jacket covers the stains on my pants and white shirt. Also a tip. Give yourself plenty of time if you still plan on visiting after this review. The speaker at the order menu is a decoration. The orders are taken at the window. If you order something not readily available, choose a platter or have an order considered sizable you'll have to wait in the parking lot and then go through a second drive through window. I will say that the staff member I interacted with was cheerful, courteous and efficient. That element wasn't lacking in the slightest.