priya vaswani

The 2 for $5 deal sure is popular since the line at the drive through was insane! Also the service was a little slow today compared to other times I have been there. Regardless food is always fresh and the app is user friendly. I personally like the special deals they offer when using the app.

Come on Wendy this is ridiculous . I know it's fast food but this is crazy !! You guys have to do better .

Come on Wendy this is ridiculous . I know it's fast food but this is crazy !! You guys have to do better .

Come on Wendy this is ridiculous . I know it's fast food but this is crazy !! You guys have to do better .

Our server was prompt and concerned about making our order correct. She was friendly and efficient. The menu is basically the same as other Wendy's but her care made it a better experience.

Our server was prompt and concerned about making our order correct. She was friendly and efficient. The menu is basically the same as other Wendy's but her care made it a better experience.

It's been a while since the last time I've had Wendy's. I was in the neighborhood and it was lunch time. My grandmother lived close by and liked this location. The food was fresh and the spicy chicke…

So I just went to Wendy's in Lynbrook and went inside to the counter and ordered 2 fish sand. a baked potato ,lg. french friend a garden salad $23.60 something.OK the cashier hands me my change f…

I have mostly been happy with my experience at this Wendy’s. They’ve improved somewhat over the years. I used to drive 3 towns over to get better service and if they don’t fix what I went through today, I may have to do that again. I like being able to use the offers on my app in multiple transactions. I am currently unemployed and it helps for that once a week visit for my kids. The people at the register are always great, especially Fior. My complaint is that the restaurant needs to anticipate that surge of customers during lunchtime. I was the only one on the line when I came in and I had to wait because all the workers were busy filling orders. I don’t mind because I am an exceptionally understanding and patient person – I can personally attest to this fact – most people are not as nice. I’m very considerate of others, especially because I know I will need to do several transactions. I don’t want anyone getting mad at me. Unfortunately, by the time Fior got to me, there was a growing line behind me with several people. Me being so nice, my anxiety is up because I’m aware these people are going to get upset. Of course, they see her trying to scan my app, and because Wendy’s was apparently experiencing systems issues, the older couple behind me started to get upset and now suddenly I was the “bad guy”. This is all Wendy’s fault, but the customers behind me blamed me!!! I told them I had been waiting a while too. To the man (the older couple) that said he would pay for my food. No sir I came in here to use my app and it’s not my problem that Wendy’s is having trouble! I said under my breathe "people are so impatient". The wife (the older couple) said she was patient and that I was holding up the line. I wanted to ask her what her rush was – they look like retirees. Seriously? Anyway, I think that’s unfair that no one behind the counter spoke on my behalf to say they were having system issues and that it wasn’t my fault. I dislike that I had to deal with irate customers, and that I was a patient customer prior to them coming in behind me and now I was blamed for something that was not my fault. I didn’t have time to get into it with these people. This was not a good experience. This location needs to do better with anticipating that lunch time surge and opening additional registers would have alleviated this issue. If they can’t it together, I will go back to driving across town (to Franklin Square) like I’ve done in the past just to get better service. Do better. Thank you.

Cesar Roldan

Food always wrong. Always got to be something with it. Got charged twice. Try to call no one pick up. Not receipt only my bank app to prove it. ...

staff was friendly and the location was clean. My chicken sandwich was smaller than it usually is. There were a decent amount of pickle chips and nuggets were good. Inconsistent experience.

Staff was friendly and the location was clean. My chicken sandwich was smaller than it usually is. There were a decent amount of pickle chips and nuggets were good. Inconsistent experience…

Staff was friendly and the location was clean. My chicken sandwich was smaller than it usually is. There were a decent amount of pickle chips and nuggets were good. Inconsistent experience.

Staff was friendly and the location was clean. My chicken sandwich was smaller than it usually is. There were a decent amount of pickle chips and nuggets were good. Inconsistent experience.

Melissa Gordon

I came here on 11/20 at approximately 7pm and the person taking my order was beyond rude and aggressive. I asked a question about the burger and his response was, “sauce and drink” referring to the other items in my order. I repeated my question and he repeated his statement, only slower. The rest of the experience wasn’t great. I told him over the speaker that there was no need to be aggressive while taking my order. When I pulled up to the window, it was a different guy. He greeted me with a smile and said my total. I asked if he was the one taking orders, and he smiled and said “no”. I asked if it was the young man with locs who was standing next to him, and he just gave a nervous laugh. As someone who used to work in fast food, I understand moving quickly and efficiently, however I don’t appreciate paying my money to be spoken to that way. If I can avoid this Wendy’s, I do.

Misty “Thickalicious” Lewis

Do not order at the driver thru the employees act like they can't hear when they finishly stop playing you get to the window to pick up your order only to be missing items you paid for I will never use the drive thru at this location again from now on I will only be going inside to order

Danauri Joel Dominguez Estrella

The service it's fine and the team make a great job but always The place it's too darty, specially during the night, I have been here like 10 times and always I have to clean the table by my self and looks like no body clean this place in all the day long i hope some owner can read this, please !!!

Va

This is not an apple pecan salad....if you're in a rush, dubble cheak. It was fresh but not what I ordered

Jayce C

Tonight was just another example. They just can't seem to get it right. Three orders of nuggets and NO SAUCE. Two orders of fries and no ketchup. One strawberry lemonade and no straw. This time management was helping with the orders and they still haven't gotten it together. I have ZERO FAITH in this location. They have to either hire better or Manage better.

Extremely slow to make my order. More than 30 minutes for two sandwiches and fries, are you serious. I added extra cheese and bacon on one of the sandwiches and the sandwich didn't even come wi…

Extremely slow to make my order. More than 30 minutes for two sandwiches and fries, are you serious. I added extra cheese and bacon on one of the sandwiches and the sandwich didn't even come with b…

Extremely slow to make my order. More than 30 minutes for two sandwiches and fries, are you serious. I added extra cheese and bacon on one of the sandwiches and the sandwich didn't even come with b…

I ordered for delivery. Part of my order was missing and there was a hair on the potato wedges

This please is the worst fast food place I've ever been to. I just moved into the area and this was the closest Wendy's, 10 minute drive, to me. The register staff was slow, had no customer service…

This please is the worst fast food place I've ever been to. I just moved into the area and this was the closest Wendy's, 10 minute drive, to me. The register staff was slow, had no customer servic…

The service in this location has dropped drastically over the last year. They are continually rude and short when taking orders. you cannot use your card to pay your bill at the register only at th…

Gave wrong food in order. What they did give us was old and dried out! They don't answer the phone to try and get the order fixed! DO NOT WASTE YOUR money

Used to be a great place, great service, and always came out hot. I go through the drive through for convenience, and am very disappointed. Said thank you for the food, and the girl slammed the win…

This was my worst experience at any fast food restaurant. my fries tasted like literal rat (profanity removed). Makes me think rats (profanity removed) in the deep fryer and the workers still serve…

This was my worst experience at any fast food restaurant. my fries tasted like literal rat (profanity removed). Makes me think rats (profanity removed) in the deep fryer and the workers still serve…

They mess up every order. Doesn’t matter how little or big. Every order. In drive thru and mobile orders. It’s quite ridiculous. Last time I come to this location.

sophia jean

I never write a review before but I feel compelled to do so today. At approximately 8:15 AM, I placed my order through the drive through, I requested to change lemonade to orange juice and pay the difference, the man at the window had such an attitude by making hands gestures and facial grimacing. That is very unprofessional, he obviously doesn't like his job and is uncapable of dealing with decent human being. I didn't want to scoop to his level, clearly he has issues. He is a nasty and rude person, that was the second time I encountered this man and his behavior had remained the same. That is the last time I will go to this location.

Kimberly Stewart

Consistently the worst fast food restaurant around … unfriendly and always inaccurate with their orders. Take a few tips from the Taco Bell across the street … they are friendly, professional and rarely get an order wrong.

Hanomag Shadowfeet

Ordered on DD twice got the order wrong twice. There won't be a third time. Its beyond me how a print out in front of your face can be screwed up...twice.

John Katz

I waited for 5 minutes before someone asked me what I was waiting for. The manager I dealt with freaked out on me when I asked him if he could check to see if my order was ready, which it was. Then he has a very strange reaction and gives me attitude. I will never go back here. I will go to the one in East Rockaway.

Valentina Bran

I normally don’t give bad reviews, but the guy working at the drive thru today 06/28 around 9pm gave such a bad service. He was upset because I got confused with the frosty type I ordered. I kindly said sorry I got confused. He only needed to add Oreos in it, simple as that. When he came back I said thank you but he didn’t even answer….like come on if you are working in customer service you have to know how to treat people otherwise stay in the back. Besides that, the frosty was too soft, the consistency was like shake on both my orders.

Sylvia Rosa

Today we visited Wendy's at 580 Merrick Road in Lynnbrook, Long Island, receipt enclosed. This Wendy's had all guys working tthe front end this Saturday including it's Manager. Sadly, they couldn't handle it. They got most orders wrong, people inside and at the drive thru complaining. The place was filthy, no one had clean the tables, floors or bathrooms in a long while. Our food was cold, my baconator fries which they so proudly advertise as hot were extremely cold, and the Jr. bacon cheeseburger in the $5.00 biggie bag was horrible along with the nuggets. Oh and only one soda machine was working, but it had no Coke. "DAVE WHAT HAS HAPPEN TO YOUR BUSINESS"

+2

shastri kawalsingh

Customer service was good but there was a hair in my sandwich and the hair was like baked into the cheese. Gross.

Sparkle Thompson

I ordered from this restaurants twice and each time they have forgotten something on my order. I asked for a Summer Strawberry salad and I got a salad with chicken and bacon( I removed the bacon online) NO Strawberries. I call to get it corrected and they answer then hang up or no one answers at all. Unless you are going to go inside do not order from WENDYS in Lynbrook!!