Lindsay Johnson

I’ve always had a pleasant experience at this location in particular. Everyone is super friendly and they’re relatively quick with drive thru orders, but they are always busy. It moves fast though! Honestly, I’d recommend walking inside and ordering your drink, because it’s always pretty empty in there (at least whenever I’ve been there). You usually get your drink way faster than waiting in the drive thru. Every time I order online on the app, my drink is always made and ready before my estimated pick up time, so I never have to wait long for my drink. The only downside is their parking lot and it can be difficult to enter from Linebaugh if traffic is heavy. I’ll continue to be a regular at this location!

Went inside and grabbed our morning coffee and snacks. Nice baristas working here playing good music. I had my tall regular coffee, with my Onion bagel. Great location and good coffee. Be back …

Went inside and grabbed our morning coffee and snacks. Nice baristas working here playing good music. I had my tall regular coffee, with my Onion bagel. Great location and good coffee. Be back soon.

Went inside and grabbed our morning coffee and snacks. Nice baristas working here playing good music. I had my tall regular coffee, with my Onion bagel. Great location and good coffee. Be back soon.

Starbucks night staff (10002 N. Dale Mabry Hwy)!\n\nTo the owners of this location if it's a franchise, please speak with your night staff at this location (N. Dale Mabry and Linebaugh) about shuttin…

Starbucks night staff (10002 N. Dale Mabry Hwy)!\n\nTo the owners of this location if it's a franchise, please speak with your night staff at this location (N. Dale Mabry and Linebaugh) about shu…

Waited over 15 minutes for a mobile order after arriving. I sat and watched them clear out 20+ cars in drive-thru. Had to ASK them to check the mobile orders bc after 15 minutes they had not even sta…

waited over 15 minutes for a mobile order after arriving. I sat and watched them clear out 20+ cars in drive-thru. Had to ASK them to check the mobile orders bc after 15 minutes they had not even s…

I love Starbucks and who doesn't? Inside is large enough for you to find a spot and get comfy with your food or beverage. Staff is friendly, location is busy busy so be patient with them but they a…

I love Starbucks and who doesn't? Inside is large enough for you to find a spot and get comfy with your food or beverage. staff is friendly, location is busy busy so be patient with them but they a…

I love Starbucks and who doesn't? Inside is large enough for you to find a spot and get comfy with your food or beverage. Staff is friendly, location is busy busy so be patient with them but they a…

Okay, so I may be a little biased because I was a Starbucks barista...but I love this location.\n\nPark behind the location or in the corporate parking lot to the left. Don't even BOTHER trying to …

Andrew Wilson

The coffee is good but it's hit or miss on how long it will take to get your order. Sometimes it's quick and sometimes it's not quick at all. Drive through is the same, sometimes it moves quickly and sometimes you realize you made a mistake.

All Star Moving and Storage

So I pull up to a Starbucks in the nice part of town. I pull up in my $60000 pickup truck, nothing too fancy and I order a bagel and a coffee. The coffee is about 7 bucks. Total bill is twelve bucks, twenty bucks with a tip... So I pull out a stack of hundreds and fifties like I normally carry on me, I give the kid a fifty, he tells me he can't break a fifty, that's starbucks... I'm not a Dunkin' Donuts. I come to Starbucks to get the better atmosphere to hang around. The better people. $50 bill should be falling from the sky at Starbucks. The ceo is worth a couple of billion... So then I get my change after he gets approval. You know, for the big 30, something dollar change. So I'd give the kid $8 tip. He asked me, what's this? I said it's a tip. This is America, you hand people tips. He said, I'm not from here. It's jokingly, of course, but we've become so much Backwards that you can't accept the $50 bill on a $12 order at the most prestigious coffeehouse chain in America. Shut the doors, stop you, percolating and go home

Ruben Paniagua

Normally a good Starbucks to go to. It’s a fantastic location and the hours are great. Today service was not so great. A bad experience with staff over a simple fix. I have never felt that way after leaving a Starbucks in over 15 years. Kaylee could have handled it better. Instigation is not a great tool for customers. Normally it’s a pretty good staff.

The service is friendly and fast. But, the music makes me feel like I'm at a club. It's ridiculously loud for a coffee shop. My friend and I were literally shouting at each other to be heard. I not…

This location was formerly a Long John Silver's seafood fast food joint, believe it, or not. The building should have been leveled----It's not too late---and a nice, modern, INVITING space take…

I showed up at this Starbucks at 4:00 a.m. on November 6th for the release of the new holiday merchandise -- especially the adorable bear cup. Doors opened at 4:30, and there were only a few people a…

The coffee is bad and the workers are very Unprofessional and rude with the clients \nNever come back again

Everything could improve! Poor policy (allowing others to cut line and make everyone else wait), condescending staff, overall poor management. Will not go back to this location unless under new man…

Everything could improve! Poor policy (allowing others to cut line and make everyone else wait), condescending staff, overall poor management. Will not go back to this location unless under new man…

Went in really early morning I was waiting on my coffee and noticed a bug in the case wer they have all their baked goods...nobody was I. The store so I call the girl over doesn't even come so I sa…

Mrs. Trisha Flores

Hard to get into, couldn’t even pick up my order Inside as the app allowed pick up. Had to wait in wrap around line and drive-through to get my drink that was no longer hot. Drive-thru person held up her finger to keep me from talking when their window was open to me outside. Don’t plan on returning.

Suzanna Salmon

They want to charge me 7 dollars for a simple English breakfast tea latte cut to “customization “ since the button was removed. 80 cents extra for vanilla syrup in place of classic is ridiculous! Other Starbucks locations build it affordably. I asked if they could figure it out and they just gave me a “nothing they can do response”. Pitiful! I spend enough money each week that I don’t need to be treated this poorly for hot tea

Ashley Andrick

I started working in a different area of town a few times a month so I will usually come through here on my way in. It's not my usual Starbucks (where they are actually fabulous and so friendly). It didn't take me long to realize that orders are almost never done on time, so you have to make sure you order extra early. It can be frustrating to see when you go in, waiting for your order that was supposed to be done already, and only 1 or 2 people are working and the rest are often standing around. Also, the customer service here is absolutely terrible. I do not know her name but the tall girl with the glasses who is usually making the drinks almost always has an attitude - maybe because she's the only one making drinks half the time, I don't know, but that's no excuse. Either way, today was the last straw. That same girl was slamming things around every time she closed something or set something down. It was ridiculous. She also wasn't calling out people's names so one guy who wasn't directly watching her was sitting there for a while waiting for his drinks until he walked up and checked them. And then when she finally made my drink I was missing stuff in my order so I stepped up to inquire but she blatantly ignored me twice. I had to wait in line at the counter just to ask. Very unprofessional and extremely off-putting. I'm done coming here.

Amanda Tindall

Save yourself the frustration and visit any other starbucks. This most recent visit, I waited at the drive through window for five minutes while my completed drink sat right next to the barista the entire time.

katty rojas

Very Disappointing Customer Service at Morning Shift – Starbucks Location Review Dear Starbucks Team, I am writing to express my deep disappointment with the service I received at one of your locations during the morning shift. On Thursday, July 10th, I entered the store at approximately 6:50 AM. The café was not busy — only two customers inside, and the drive-thru wasn’t crowded either. As I walked in, I politely greeted the staff by saying “Good morning,” but neither of the two baristas acknowledged me or responded. I stood at the register waiting to place my order for over 19 minutes. During that entire time, I was completely ignored by both employees, despite clearly standing there. They continued making drinks and chatting amongst themselves, with no regard for my presence. Eventually, I had to speak up and say, “Excuse me, can someone take my order?” — and even then, I was ignored again. This is unacceptable behavior, especially from a brand that promotes warmth, friendliness, and great customer service. If your staff cannot even acknowledge a customer or offer basic courtesy, something is clearly wrong with the training or management at this location. I left the store at 7:05 AM without ever being helped. This experience was extremely frustrating and disappointing. I sincerely hope this feedback is taken seriously and that steps are taken to improve the professionalism and customer service skills of the morning staff. Sincerely, Katty Rojas

Kastriot Kastrati

Just want to say it’s the second time I’ve been to this location I’ve had an issue first time I figured it was just the day or person or somebody having a bad time, but to have it two times of ordering coffee for a large and it only been filled up about 75% and it was warm, it’s the whole reason why I got a large so I could have it all the way to the brim. Who want a warm coffee on a cold morning. as well as waiting in line nobody there 7:40 in the morning it took them about two minutes to get on the microphone as well as I couldn’t see the menu due to condensation, I had to get out of the vehicle and wipe their screen down just so I can see what to order I won’t be the location I go to again….. I don’t want to write bad reviews and I hardly ever do but to have this has happened on two separate occasions