DQ Grill & Chill

My food was cold and was waiting for my order for 20min

Ist thing if your driving thru person needs to find another job or have a better attitude. I went through the drive thru ordered some food and a blizzard that I paid $6.40 and the cup was half empty this place gets worse every time. I knew I should of gone to one of the other locations.

Ashley Marchant

If I could leave a negative , I would like a negative 20 . The workers had no customer service.They did not greet.The food was sitting there ready for at least eight minutes , and they just kept walking past it. very rude. I hope the general manager or proprietor or owner of Dairy Queen reads this review.Because that was ridiculous.

Sword Slay

NO STAR WORST SERVICE EVER WILL NOT RECOMMED TO ANYONE GO TO ANOTHER BRANCH OF DQ WHO HAS MORE KIND CREW !!! SO DISAPPOINTED!!!!

lianny baques

went there for a crispy chicken salad and they put less than 1 chicken strip in it. it was literally just lettuce

paula morris

UPDATE OCTOBER 29, 2025. After I made the review last month and recieved this reply I was never contacted. HEAVEN FORBID do NOT CHARGE your phone in the store because per district manager Marla "its not a charging station". Call me old but I remember when customers were welcomed to sit in the safety of a cool or warm and welcoming environment to spend their HARD EARNED MONEY and were treated like they were valued. WHAT A SAD DAY. There's a few great employees there that are very hard workers. They just have to follow the narrative of the no accountability of bad management... or be fired. Seems like a hostile place to work. I hope some employees will find the courage to seek a better job. I have only visited this site a couple of times since my review. AND today was one of them, I was treated badly, served cold food (which is on purpose obviously) and the icing on the cake? ...management called the police. My crime.. I asked the MOD for her name. No screaming no scene no reason. She replied 'I dont have to give it to you". So I accepted that and I sat in the corner eating my cold food. As I was leaving I saw police car and had a gut feeling about it which was then confirmed by MARLA who called me soon after and said she watched 'the footage'. I want their so called footage to be released to me and everyone for that matter because theres nothing and would only validate that I was not doing ANYTHING to anyone there. She let me know that she looked at footage of me from yesterday and she said that I was "filling up my cup" and "water bottle" after eating my blizzard. I had asked to buy tea but the tea had been thrown out before I arrived at 9pm. She said that it was a "used cup and was nasty' so by her standard NO ONE SHOULD be filling up a used cup. Not sure that I am the problem here. Sounds more of a customer service issue. A MONTH AGO... I do not understand why I am being treated like im in kinder. I was told that I could not put my melting ice cream in the freezer. That it was nasty. Oh wow, I'm confused because everyone is welcome to open that door and purchase items all day but I'm the health risk. I work I.T. in the back of restuarants and they are disgustingly dirty. I'm not the health hazard.The mod here has something to tell me i cant do every time i see her. Already have to ask permission to wash hands/use restrooms. This is a good way to ruin your business. Food is so so and simply CANNOT get hot fries. The old crew was great. This new MOD has issues. Control issues.

Da Carrasco performance

ordered banana split blizzard didn't want to flip it since as soon as she started to flip it it poured out same with a oreo blizzard we ordered the oreo blizzard was not mixed fully ordered some nachos and the nachos were all burnt idk how you burn tortilla chips but they had them all dark brown tasted like straight up burnt chips don't recommend

Jessica Zarate

Had to repeat my order multiple times because the girls at the window kept messing around. They also kept blocking the window so i couldn't see in to make sure they didn't do anything to my order because if how frustrated i sounded. They also mocked me for asking for a drink carrier. Worst experience I've had at this location ever.

Kimberly Graham

I have been here 2 times in the past 2 months. Got Deluxe Nachos the first time and they were nasty, couldn't eat them. I went today hoping it would be okay and got a Beef Taco salad, it was nasty I couldn't eat it. The beans were runny and the meat was greasy, you could see the grease under the shell ugh. I have ordered this food before at the one on Grant Street in Odessa and I have never had a bad batch of Nachos or Taco salad from from there. I will never order from the Wall Street DQ in Midland again. It was a waist of my money

Sergio Salazar

Worst DQ I've ever been too. Don't have food items, have to repeat yourself constantly, drive thru is a 30 min wait just so they can give you the wrong order, worst experience ever. Avoid this location at all costs

James Jordan

This isn't the first time the manager and drive-thru cashier charged my card for the wrong order, then claimed they couldn’t refund it to the card. Instead, they handed me the cash difference and refused to provide a receipt showing the card charge, only one indicating a cash payment for my order. Yes, two visits in a row, weeks apart. When I questioned it the second time, made excuses, became hostile, and told me not to come back. These repeated incidents raise serious concerns about possible credit card fraud at this location.

Lorena Esquivel

So this is a second time that I've been disappointed in this location last night.I went in some blizzards for my family and I.And the lady at the window was very rude and rushing the order.And then when I got my blizzards , they weren't even mixed well. Today when I got meals and my meals were not complete there. There Was bacon missing in one of the burgers. The lady at the window, assuming she was a manager. She was an African American women super super rude. I mean, you could tell she didn't even want to be at work. Definitely will be My last time at this location!!

Toby Gedney

So my mother and I just ordered from this place and got only HALF of what we ordered. We ordered chicken baskets, a burger, drinks, and blizzards. No blizzards or drinks though! And they wanna charge $110 for an order we didn't even get! We called many times and didn't get a single answer. So I guess don't order from this place.