Burger King

Manager tonight needs a raise for what she is dealing with tonight, god bless her

dook pinky

Recently drive thu is slow, new faces, question yu like they can't hear. Also drive thu has dangerous overhanging dead tree limbs at order spot. Needs attention or someone is going to get car damage when limbs fall, causing BK damage cost or law suit!

Tracy

The location is receiving updated equipment and some remodeling. Promptly greeted and assisted with quick, friendly service. My food seemed delayed as I noticed people who ordered after me were getting their food. I went to the counter and they stated that sometimes the tickets dont print in the prep area. My order was assembled quickly and I enjoyed a nice breakfast. Other customers seemed to be regulars and were enjoying chatting with staff and each other. Thanks for the breakfast treat!

Chris Kifer

There are very few fast food restaurants I go to or say have acceptable food. Burger King is a fast food restaurant that I approve of and will eat at. I have dietary restrictions and the menu has good options for me to choose from for lunch and dinner. Having worked at a Burger King in the past, I can trust that the food I'm eating there is acceptable.

Dana Boss Queen McDaniel

Awesome burgers! I love that grilled fire taste! And plus they are pretty big and hearty. Plus you can get 10 whole chicken nuggets for under 2 bucks! They're pretty good too! The tea is the best! Good and sweet and always fresh! Service is pretty friendly and prompt! Place is always clean too! Keeps me coming back for more!

Sean McHenry

Food wasn't warm enough.

sue sobolewski

If your on HWY 59 coming into Lufkin just before the Whitehouse overpass you can easily see this Burger King. I like going through their drive thru because they are quick, never have long line so there's no wait and there's easy access. I typically like Burger King but this visit was not a good experience. If you order in the evenings be sure to double check your order while your there as there's nothing more irritating than getting home and missing an item. In my situation I couldn't tell there was a problem until I got home with the order. I ordered the chicken sandwich (one of my favs)..... it was on plain bread no sauce just a dried up chicken patty and a small piece of wilted lettuce that looked it had set out all day. I wasn't happy to say the least!! I fed it to the trash and had a frozen dinner. I have gone back and the meal was much better!

Joseph

This was my worst dinner meal ever I ordered regular chicken sandwich it was Cold and hard Order small Fry it was Cold and real salty and 2 medium Onion Rings they were cold and hard This is second time this happened I like Burger King TILL Now

Mary Smith

Manager had great customer service. The cashiergave me my cup with her finger inside of it. Gross. I threw the cup away. The food they gave us was not what we ordered and the shake machine was broken. Not going there for a quick bite of anything.

Jasmine C

The service was fast and the young lady at the window was nice. Though, my Italian OCS came with barely any saw & no cheese. Also had nuggets in my order, did not receive those. Called the restaurant 3 times and no one answered.

Customer service was great. The lady was very nice. But I ordered a bacon burger; I was happy that it was stuffed with bacon but half the bacon was RAW. Please take the time to cook everything correctly.

Catheryn Jenkins

I'm usually impressed with the service I get with BK. They whip people through the drive thru in record time and are very friendly. BUT the last two times not good. Slow slow slow and extremely rude. If you don't like your job..Quit. Don't take it out on customers.

Jason Massey

Expensive garbage food. I wouldn't recommend this location to anyone. I went in today around 4 pm to get a few burgers with my wife. It was chilly out today and the interior of the restaurant wasn't much better. We ordered our burgers and the girl who took our order may have been new, but also didn't seem to care much that we were there. I stepped up and she didn't say anything until I said Hi. She took our order after getting help from a trainer(?). Fine, she's new. Then she puts our cup on the counter facing down(really?). We get our burgers and they are both cold. I didn't even want to take mine back because I was uncomfortable and I felt like nobody in there wanted to do anything. My wife took hers back and they gave her another burger only lukewarm this time. It was so slow, why couldn't we have a freshly made burger? They had obviously been under the heat lamps but the heat lamps weren't even hot. I repeat that it was a cold day outside. Am I only supposed to visit at busy times to get a decently heated meal? The place also has a greasy floor and nasty bathrooms. The owners have obviously given up. The south street location is much better from what I can see. I understand it was January 2nd, but I don't get why you can't at least pretend to care. Most of the staff seemed more interested in the game on TV than anything else. The food has only been mediocre when it was busy and the mozzarella sticks are nasty. Don't waste your money here. I could have had a decent sit down meal for about $5 more but I wanted something a little quicker. I was ripped off and I don't appreciate it .