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Applebee's
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Napa

Applebee's

★★★★ 4.0 · 101 reseñas

En Applebee's Napa, te damos la bienvenida a un ambiente informal y acogedor donde disfrutar de auténtica comida americana. Somos un bar & grill de servicio completo, perfecto para saborear platos abundantes y deliciosos. Ven a descubrir por qué nuestros clientes nos dan una valo...

Applebee's

American · Napa

4.0 · 1,073 Bewertungen Google

Verfügbare Angebote

Flexibel sein, mehr sparen

Flexibel sein, mehr sparen

restaurants.applebees.com
Yelp 2.5 (240) TripAdvisor 3.4 (64) Uber Eats 4.3 (500) DoorDash 4.2 (9)

Über Applebee's

En Applebee's Napa, te damos la bienvenida a un ambiente informal y acogedor donde disfrutar de auténtica comida americana. Somos un bar & grill de servicio completo, perfecto para saborear platos abundantes y deliciosos. Ven a descubrir por qué nuestros clientes nos dan una valoración de 4.0 estrel...

En Applebee's Napa, te damos la bienvenida a un ambiente informal y acogedor donde disfrutar de auténtica comida americana. Somos un bar & grill de servicio completo, perfecto para saborear platos abundantes y deliciosos. Ven a descubrir por qué nuestros clientes nos dan una valoración de 4.0 estrellas, ¡te esperamos!

Was Kunden über Applebee's sagen

Applebee's Napa generally receives positive feedback, particularly for its friendly and attentive staff like Amber and Alycia. Customers frequently praise the service and welcoming atmosphere. Some report slow service or inconsistencies in food quality.

Beliebte Gerichte

steak riblets boneless wings chicken tenders chicken sandwich appetizer sampler

Ideal für

Zwanglos Allein essen Gruppen

Tip: Ask about the specials, as the servers are knowledgeable about the menu. If dining solo, the bar area is a comfortable and welcoming option.

Services

📶 WiFi 🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 🛋️ Cozy Trendy 👨‍👩‍👧 Family 👥 Groups

Sehenswürdigkeiten in der Nähe

Cayetano Juarez Adobe
Kulturerbe
A 681m

Cayetano Juarez Adobe

edificio

Details ansehen

Daten von Wikidata

Häufig gestellte Fragen zu Applebee's

Applebee's befindet sich in 195 Soscol Ave, Napa, CA 94559, Napa.
Applebee's bietet american Küche.
Applebee's hat regelmäßige Öffnungszeiten. Aktuelle Zeiten finden Sie im Profil.
Applebee's bietet folgende Dienste: vor Ort essen, zum Mitnehmen, Lieferung.
Die am meisten empfohlenen Gerichte bei Applebee's laut Kundenbewertungen sind: steak, riblets, boneless wings, chicken tenders, chicken sandwich.
Applebee's ist ideal für Zwangloses Essen, allein Essen, Gruppen.
Applebee's Napa generally receives positive feedback, particularly for its friendly and attentive staff like Amber and Alycia. Customers frequently praise the service and welcoming atmosphere. Some report slow service or inconsistencies in food quality.
Ask about the specials, as the servers are knowledgeable about the menu. If dining solo, the bar area is a comfortable and welcoming option.
1,073
Bewertungen

Bewertungen von Applebee's Napa

4.0
1,073
5★
47%
4★
25%
3★
14%
2★
5%
1★
8%
Bewertungen (101)
S
Sharon Ward

We enjoyed our lunch here. The staff was friendly and welcoming... We'll be back soon.

D
Drew Paveza

It's one of the best restaurants to have dinner!

M
Moises Torreblanca

Best place to.come for food and drinks. Two happy hours: 4 pm - 6 pm and 9 pm - midnight. 1/2 price appetizers and amazing deals on drinks. Bartenders are amazing and drinks are good! If you come here often, they will remember your name and what you like to drink. Just come on over! You will have an awesome time!!!

j
janice pagtakhan

Miguel is a wonderful server! He was very helpful on recommendations on the entrees. He was very friendly and attentive!

j
jose gonzalez

Good food and attentive staff

P
Phatalmassacre

The food and drinks were great and our server Miguel guided a wonderful dining experience

M
Mr. Texahoan

I came in WEEKS ago and forgot to leave my review. The only reason I remembered was because after only meeting me the one time, Miss Esperanza remembered who I was and what I had ordered. AND IM ONLY HERE FOR DOORDASH TODAY!!!! What a great lady she is. "You play good. They pay good" and she does her job very well, so I hope she is getting paid as such. Because if "They pay good. You feel good. You feel good. You live good. You live good. You die good" #PayThatLady

T
Tom Dowd

20260204 Good lunch today with a friend. Will be back. Had a good lunch here today. Service was very good.

D
Danasabe Mohammed

John was amazing, I accidentally pressed the wrong button and left a bad review on the kiosk. Thank you for great Mother’s Day service!

W
Wolf Karate

Great service and good food. The waitress got our food out fast because my partner had to be back at school shortly. Also, she brought us to go cups for our drinks. Super nice!

R
Rob Gibbins

Love the wonton tacos you can almost make a meal out of them. Always consistent quality and generous portion sizes. I have dined at the in Santa Rosa location by Costco on 3 occasions over a 4 year period and each time our orders were either forgotten or the wrong meal delivered. The Napa location is best never had a problem as with the Santa Rosa location

F
Fats Food Powerhouse

Directed towards Darla...9/23/18...5 stars for her for customer service, satisfaction and review. Will remain a weekly to bi-weekly customer when we weren't sure if we were going too. This is a wonderful establishment led by top quality management. They need to keep Darla around shes a great asset. - Sam

M
Mark M

Food was great and the managers and staff are so friendly and make us feel like friends

R
Rose Sheehan

Jen was our server - she rocks! Master at excellence in customer service even when juggling a busy crowd!

a
a davis

This was our first time visiting this location. We received a very warm welcoming from the staff. Our service was quick and the waitress checked on us throughout our stay. The food was served hot, well put together, and very good. We will visit this location again when in the area.

C
Caitlin Dulle

Been going here since I was a kid, had a large gap of years where I didn't visit but started again recently and I love it. Plenty of gluten free options, if you time it right, half price drinks and appetizers and it's always laid back and fun. My family of 4 ate here for under $40 which was a pleasant surprise as well.

C
Costine Han

Cozy environment, great and warm service. Steak was seasoned well, wings were excellent, no reason I wouldn’t visit again.

I
Icen Konty

Great service most of the time. However, our server forgot to refill our drinks in at least two ocations. Other than that everything else was really good! Today the service is great since they have to maintain the social distance between tables. Which helps on getting service much quicker!

A
Angelica Aguilera

Service was great and food was good. Manager came out and greet us, was friendly.

S
Shaun Henson

Food and service was great and fast. The manager Gina even came around to check how we were doing and asked if we needed anything which was a really nice touch.

K
Kailey Bierman

Just went to dinner here and it was by far the BEST dinner I’ve ever had that I did not cook myself. I’ve been to Applebee’s before but it was not like that. Whoever is in the kitchen tonight is getting DOWNNNN. Everything was cooked perfectly, so on point. I had the blackened Cajun salmon with garlic green beans and mashed potatoes. The salmon was like butter on the inside but not flaky and nice and crispy on the outside. The spinach artichoke dip was AMAZING and the hottest I’ve ever had it. My husband had the burger and chicken & shrimp from the 2 for $22 menu. The chicken was cooked perfectly to where it was juicy but not pink, the onions were caramelized but still had a little texture to them. I ordered a mango dragonfruit lemonade that came out like candy, so good. And the service was impeccable. I wish I remembered our servers name because she was so nice and so quick. Overall best restaurant experience I’ve ever had. Better than any expensive 5 star place I’ve ever been. Will DEFINITELY come back to this location.

I
Ivan Castillo

They accidentally cook my steak well done but they had my medium rare quick. Best service!

G
Graciela Mancilla

I really liked the hamburgers 🍔 rich cocktails and the best service super friendly

J
Jake Soeters

Had a great time. service was awesome. Found out the waitress had just finished her training & we were the 1st table on her own and she was a rockstar the drinks & food came quick even though they were really busy with tables of local high school homecoming attendees we will definitely eat at this location again

G
Gracie Smith

I stoped by for a dinner and the steak skillet was fantastic! Manager Mary came by to see if my steak was cooked and it was great! It was a clean atmosphere and great sever.

K
Kathleen Hoogeveen

Sydney was an exceptional server. She was very polite, attentive to our needs and kind. We really appreciated her wonderful service. Please give her a raise!!!!😍

K
Kati

Exellent. Ribs with honey bbq sauce are so good.

J
Jorge Cuevas

Lady the served me was pretty and cool 😎

P
P Bayline

Our Waiter, was awesome! his recommendation for the Drizzlin Buter Pecan Blondie was perfect. He made us feel like family! We had a Great time! And will be back again soon.

L
Lisa Torres

Dani makes this establishment run smooth. Excellent customer service and way about her. She takes the time to greet you and is genuinely a natural and AWESOME! She isn't just like this with Customers but treats her employees with kindness and respect! When there was a concern brought to Dani's attention she listened and was quick to resolve the issue. We frequent here based on Dani working at the times we go. We know we will get hot flavorful food made correctly at the temperature as it should be when it arrives at your table. Hands down the BEST in management thus far. THANK YOU Dani

N
Nancy Northrup

I found the food fresh and very tasty. Service was quick and the manager, Gina, was phenomenal with follow up and guest services. She runs a tight ship, it seems. I highly recommend this Applebee's!!

K
Kevin Steinmetz

We had a full day of wine tasting and were looking for a laid-back place to eat! Dani, our server, gave us exceptional service and also gave us some tips about what to see around town! Thanks, Dani, for ending our day with a full belly and a smile!

L
Lance Laroo

Great value (price) and menu variety to feed a family of four. Atmosphere is friendly and service was timely. Manager even came by to check on us and make sure everything was satisfactory.

A
Ashley Williams

Our waitress was amazing she brought us drinks to go when she found out we had hours more on the road.

C
Cheri Halsema

Stopped by for a meal and the manager Gina was awsome! chatting with customers on a scooter...due to some injury I guess...that's dedication.They have a dog friendly patio which is nice. Excellent bbq Ribs.

P
Paul Connor

We love Applebees and Jen at the Napa store is our favorite bartender period, as she is fast thorough, thoughtful, entertaining and all about the business at the same time. Our food is out to us in a timely manner and any concerns Jen is there to handle it. She is simply awesome 👏 🤩❤️

T
Tunisia Macklin

We were visiting Napa to say our final goodbyes to our grandfather, and we decided to stop in on our way to the funeral home. It was a nice and refreshing break during a very emotional time for our family. The servers were very kind and welcoming. Their hospitality truly made a difference in our experience. As the saying goes, great service can make the food taste even better. I have visited Applebee’s a few times before, but I must say the level of service my family received during this visit was truly amazing. We sincerely appreciated the care and kindness shown to us during such a difficult day.

g
greathousegulch

This was one of the best meals I had in Nor Cal. (And best priced). You can't go wrong..

D
David Garcia

Our waitress was very kind, personable and gave a very good recommendation as far as what to order! Her attitude the whole time was very very easy-going respectful and I would definitely come back and give our specific Waitress 10 stars The food was amazing and the Overall, vibe of the place was chill

Michael Drake
Michael Drake

The server(Amber) was very nice. She told me about the specials. She was very knowledgeable about the menu. Whenever I go there she remembers my drink order. But she asks me if that's what I would like to have as well.

Rachael Obranovich
Rachael Obranovich

Had a great experience at Applebee’s on Friday night thanks to Alycia at the bar! She was super quick, friendly, and attentive despite how busy it was. I came in by myself for dinner and felt totally comfortable and welcomed, I’ll definitely be doing that again. My steak was cooked perfectly, and the signature triple chocolate meltdown never disappoints.

rusty sweeden
rusty sweeden

Everything was perfect at the base I read , and the people were ready

Robert Fletcher
Robert Fletcher

Typical Applebees experience. Excellent service and good food! Alycia is a great bartender, friendly and efficient.

Alice Hou
Alice Hou

This was my second time dining at Applebee's, and it was much better than the one I went to in SF. I went with their All You Can Eat special, which had riblets, boneless wings, and chicken tenders. While the flavors of riblets were too salty, the service made up for it. Our waitress was attentive, checking in with us regularly and asking what we would like for our next refill.

Tommy Ward
Tommy Ward

Stopping into this Applebee's felt like visiting my hometown. The staff was friendly and polite, and the service was prompt. I had basic comfort food which came out just the way I wanted it. It's a good deal for the price. I'll be back the next time I'm in town.

jason lianides
jason lianides

First time at this location. This is a well oiled machine. Food was great, service was great, restaurant was very clean and staff and managers very warm and welcoming. They really go above and beyond here. A group was there celebrating a birthday and WOW! The staff and manager came out with a tambourine , sundae and got the restaurant involved in singing happy birthday to the birthday girl and even had a very cool and festive birthday frame for photo ops. This will be where we come for birthdays and nights out for dinner. We were totally impressed and very surprised. Great job Applebee’s! This is our Applebee’s and look we look forward to coming back.

Andrew Keel
Andrew Keel

It was so nice to dine in for the first time in a few months. Applebee's did not disappoint either. Both the service and the food were on point. Thanks for a great night out!

C
Cedric Sterling

Super friendly and helpful staff, but minus a star because the tables are perpetually sticky. Shout-out to our waitress though! I don't remember her name ( tall, dark curly hair, glasses? ) But she was the bomb :)

T
Timarie Mason

When with my friend and they had the game playing on every TV. The server was a little slow cus it was busy.

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Papa C

Same as other apple bee. I usually grab French onion soup but I wished it should be more hot like melting cheese. But good service as our waitress was good :)

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Edward Laufer

The Strawberry Salad with Chicken was delicious. The patio dining was very pleasant, with a nice breeze. However, the service was somewhat slow, even though there weren't many diners at 2:30 pm.

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Susan Nelson

There were loads of diners enjoying food and drink when I was having an early dinner at this location, probably the most crowded restaurant I've seen since Covid. I had the Chinese Chicken Salad with Grilled Chicken. It was excellent! And my Mom ordered the Crispy Chicken, which she also enjoyed very much. Each and every ingredient was very fresh, the number one requirement of mine when it comes to salad.

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Tom Bold

I have dined there many times. They have short term specials. Lots big tvs. I go there for sports also. I'm very discriminate. I have favorite menu items. There beef has been poor for years. But after my complaining it has improved . Best & tastiest entree is the hot skillet chicken with onions , and mushrooms topped with garlic butter and shrimp & loaded mashed potatoes. A nice side of veggies is only 1,99.

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Robert Schuppert-McDonald

I like their menu offer for two meals and appetizer for $22.00! Sitting at the bar when not ordering drinks was my mistake. Next time I'll wait for a table instead to have a more comfortable dining experience. They have TV screens lined around center of restaurant/bar So if you want to watch the game it's possible from a table. Ask to be seated near bar.

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Tim Sartoris

Pretty tasty meal. The menu has an option for just about anybody including a fair amount of specials like 2 entrees and an appetizer for x amount. Go during happy hour to save a little dough on your drink a and appetizers as well. This is conveniently located and usually doesn't take too long to get your meal and be out of there quickly. The service was excellent during my visit.

C
Cindy Suarez

Sidney, our server was really nice! 😊 food was delicious as always! This is our favorite place to come and enjoy a meal together

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Luis

Food was great n came out very hot n fresh how iblove my food. Cold stuff cold n hot stuff hot 🔥. The new flavor of saucev7 can getvon riblets n wings I believe the Asian sweet m spicy is incredible n excellent on the crispy boneless wings! I addicted to em'

J
Julie Jaggers

We were here for someone's 21st birthday, and this place was packed! Our party alone had at least 25 people. They kept up with our orders. They allowed my cousin to decorate the area and even allowed a cake from outside. We only ordered appetizers, but oh my, those little tacos were to die for! The food was yummy but the drinks were better!

C
Central Oregon 101 Vet

Good food, nice and clean. Got seated right away. Waitress was super pleasant and attentive. Only complaint I would make is that when we placed our order, we also placed an order to go for when we were ready to leave. However our "to-go" order came with our order that we placed for dine-in. I would definitely go back again though, as a to-go order is a rare instance

S
Stephanie Garibaldi

It seems that every time we go, part of our order is wrong or not placed. We now request Amber because then we get our food. The cook is getting everything right, unlike before when paper was left on the steak while cooked, then served. The staff is friendly and accommodating. The manager is awesome. We lost a bracelet $$$ during Christmas, and she contacted Amber, the server, to ask if she knew anything about it. We received our bracelet back. Honesty goes a long way.

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Rob deMallac

Corporate comfort-food, nicely done. Despite being a big chain restaurant, this one manages to feel like a genuine neighborhood eatery, with a lot of local regulars. Food is at the exact mid-point between McDonald's and French Laundry. Know what to expect and you won't be disappointed. Great service from a generally upbeat staff. Nice.

Sherry A
Sherry A

Danny made our dining experience wonderful. Super personality and knowledgeable in her job. The food was good, the dining area floor was full of crumbs and crushed French fries under our table and under tables near us. Would have been 5 stars had that been cleaned up.

Robert H
Robert H

Food was good service was a little slow. But waitress did check on us twice after bringing the food. If you are patient at least the food had great taste

Emmanuel Oditah
Emmanuel Oditah

Food was great but service poor! I had to wait forever for my check despite it not being a busy hour. I gave a 4* because the servers seemed to be new and undergoing training.

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Patty Franco

My mother and I have been coming here since it first opened. My older sister even worked here for a long time. So we've had our Red Apple card for a long time. We were told by my sister and a few others to never get a new one because they changed their discounts. (Old card says 20% off. New card says 10%) technically if the card we have says 20%... they have to honor it. So today we were refused the discount. We were told to get a new card and we refused. Totally wasn't our server's fault, but the manager was too busy to see us. Not sure if I should keep coming back.

L
Laura Boffey

As we arrived we were told to wait 10mins when we actually waited 20. The assistant manager was very disorganised and didn't know what she was doing. When we were seated all the waiters were round the back and then they all stormed out leaving only 3 people left in the restraunt. Who had to serve the rest of the customers by them selves. After 10mins they finally came back and they didn't look happy. Although the bar tender who stayed seemed to be very happy and the customers seemed pleased with his service. When the food finally came my pasta dish took 10mins longer then the rest of the dishes served. Having said all this the food was fantastic and very filling. EDIT: I would contact however were flying back to England

S
Suzanne kuddles73

Waited 10 mins (it was slow)for a server.. ended up getting the hostess to get my drink. I asked for decaf tea and got caffinated tea. Ordered double steak and eggs, only got one piece of steak. However, management came over, apologize, and fixed the problem.. when time to pay the bill, I had an additional charge for something that I never ordered. Server did take it off... just make sure you get and pay for only what you order... other than that the food was good.

B
Brad Gunther

Food is uninspiring. Staff were barely friendly and inattentive. Place was freezing cold at 5:30pm customers were going out to their cars for hats and gloves. When asked to turn heat up waitress responded she was plenty warm.

A
Amadeo Donofrio

It was fine. As long as your expectations are not that high, you won't be disappointed. Very similar menu and format to Chili's, Macaroni Grill, and many others. They are open late, so that's a plus in a sleepy little town like Napa.

E
Enrique Ramirez

It's a convenient place to eat when arriving in Napa after 8pm. Food was very basic, typical chain restaurant food and taste.

D
Deez Heskeeth

Decent nothing to brag about. Its a nice buffer restaurant where you can get in and out quickly

M
Mark Theis

I almost always have a great experience at Applebee’s. We ordered for pickup. We inspected the food when it was brought to the curb-side pickup spot. The garlic mashed potatoes were missing. I went into the restaurant and let the host know. They quickly brought a to-go spud cup. We get home…. My wife issues me my beef dip meal. I swear that the meat was double grilled. Almost beef jerky style. I ate a few bites and then set it aside to eat the boneless wings instead, which I LOVE! A couple of negative hits this time. I hope they get it better next time.

Megan Pedro
Megan Pedro

Sunday morning at about 11:45am. Came in and was seated slowly. Hardly any one else there. Very slow service. About 40 minutes later appetizer arrived then main course. From the time we walked in to the time we left it was over an hour and a half.

Carrie Pearsall
Carrie Pearsall

It was Applebee's. They had a hard time getting our order right. Our meal came before our appetizers, we agreed to have them after our meal and then they forgot to reorder them for us. That was ok because we wanted to stay to watch a whole baseball game.

Shanée S
Shanée S

Pretty slow service. Seems like the carry out staff never know what's going on (even when you tip them) and the service is always slow. The food is okay for the price, which is why I keep returning. But I'm not sure why they aren't serving ranch with chicken strips anymore 🤷🏼‍♀️ That's lame. Also, why is there no chicken in these chicken strips?

Gregg H
Gregg H

Service service service. They young lady who was there server needs a bit more training. After seeing she brought an iced tea with no ice. And no silverware. I ordered a steak medium rare and it came well done, still no silverware I had to ask for silverware then she was gone for a while, walked by dropped it off like I wasn't there and left. I had to call another server to show my steak was over cooked. My server was busy talking to the bartender. The manager actually brought the 2nd one over and it was cooked correctly. Not the best grade of steak as it was chewy and stringy. The broccoli was cooked to perfection and the potatoes were good too. Pict 1 over cooked pict 2 replaced meal.

K
Kathy Munnell

My friends hamburger was bleeding even though she specifically asked to have it well done. My husband's ribs were cool. We took them home to warm up. We had to repeatedly ask for extra napkins, and the coffee he asked for when we first ordered drinks

N
Neka Dorsett

The food was nothing special. My family and I agreed we would've had better tasting food going to one of the local fast food restaurants.I ordered a mudslide and my son ordered a milkshake. By the time we got them they were straight liquid & semi warm. The waiter was decent and professional which is the only reason I did not give a lower rating. We will not be going back to this Applebee's.

s
steve omack

Online orders are running 45 longer than expected. Done in wait time is 30-45 minutes. Ridiculously understaffed. Only operating at 10% capacity (7 tables in use and the bar seats are unavailable) because, according to the hostess, the manager didn’t want to call anyone in… told employees to make it work. The manager is also making elderly customers and women with small children wait outside in 90+ degree weather. Very disappointing

M
Medical Unicorn

Horrible food that tasted like it was a frozen meal barely heated. Not many vegetarian options. Service was attentive and friendly but sadly the meals were so bad. I’m actually was in pain after eating half of what they call a healthier meal: shrimp with stir fry veg and rice. Restaurant was extremely cold and customers had to wear their coats inside. Poor management is to blame.

M
Miguel Olguin

Our family went this past weekend. Service was very good, our waitress was very patient while taking our orders. The food was a disappointment, I have been at this Applebee’s before and have not been disappointed. This time it did seem like food was placed in a microwave and just heated. I would have given this place a better rating but the food really disappointed. One more thing, it seemed like the people in the back had their own thing going on because you could hear the music playing very loud.

P
Polet Ceballos

I was celebrating my birthday with my parents and the waitress that helped us was really rude .we were trying to give her our order and she was always rushing us and being interrupted by other tables that she didn't take there order and they where there first I felt bad for them . And we also had other waitress helping us more than she did . She gave us this attitude of I don't like doing this . Food was good for us the adults . I don't recommend ordering kids pizza Nether of my kids where interested in eating it . I love pizza so what ever my kids don't it I would not this time do .Thank good for the mash potatoes .

Brenda Ibarra
Brenda Ibarra

Stopped by here around 8pm on Sunday. It was actually super empty, we were seated quickly and our host was pleasant. Got an appetizer sampler and a chicken sandwich. The sandwich was alright, I thought it had a bread texture to the coating but my bf didn't think so. Maybe its just me. He said the bacon tasted old and I believe him (hes a cook). The appetizer was just okay, mostly got it for the spinach dip but it was kind of underwhelming. It did not have enough salt, the consistency was a little runny, and it didn't have enough artichoke pieces in it. The rest of the items on the plate were fine though. Overall 6.5/10, not due to service but due to food.

D
Diane Kuykendall

Sub-par food today and the waiter didn't ask about it at the appropriate time. Fish was hot and our fries were cold. Bizarre burger and too heavily breaded onion rings. Not good recipes. The hostess didn't say one word to us, entering or leaving.

A
A T

After being seated, we waited over 10 minutes before someone asked if we wanted something to drink. After that, our waitress disappeared and our food was served by various staff members. When my drink was low, nobody offered me a refill. The food came out late and finally the server returned at the end to see if we needed anything.

J
Jessica Ramos

Went in today and we waited for our food for over an hr. We ordered appetizer.. boneless wings and mozzarella sticks. We only got the mozzarella sticks before our meals we then got one of the meals and a kids meal. After 20 minutes we got another of our meals and the other kids meal after 10 minutes of that we got our last meal needless to say we all didn't eat at the same time and then 10 minutes after we all had our meals our boneless wings were ready. The chicken and ribs were under cooked. I'm not sure if they had new people working the line but this is not acceptable. Our waitress was good. Theres only so much she could do if she didn't have the food to take to us. We could tell she was getting a lil frustrated with the kitchen people

C
C

Food was gross and took 45 minutes for two cheeseburgers and a spinach and artichoke dip. The cheeseburgers were soggy by the time they got out, dripping grease within the first couple bites, and the fries were stale and over salted. I asked for a sauce when our food arrived but finished and paid before the waitress ever brought it to the table. Unfortunately, this Applebees is definitely NOT worth the time or money.

C
Chris Louise

I really don't recommend this Applebee's. Every time we come here...there's always an issue. The last time we came here a server got in a fight with an elderly customer and got fired. This time I specifically asked that there would not be any bacon on my burger. Again! I still got bacon on the burger! I can't eat pork. I told this to the server. The kicker was when she brought the burger back to the kitchen, I decided to time how long it took for me to get a new burger. She was at my table three minutes and 42 seconds with the same burger. Just no bacon. You could see the bacon marks in the cheese. It takes 4 minutes on each side to cook a medium burger. After that, she never came back to our table. She acted like she knew we were going to complain and not tip so we had to keep asking for a box, the check, and when we paid...we gave her a hundred dollar bill. She brought back the change with no possible way to leave her a tip. We had to ask for change for our change so we could tip her. I have never not left a tip. However, sadly this is not the first time I left this place hungry.

j
jack foster

I used to argue with my friends that Applebee's was good, but after a recent visit, It changed my mind. Our food took 40 minutes to come out, my brother's steak was overcooked and mashed potatoes tasted like wet paper. I ordered their featured chicken sandwich. you would think it would be good because its featured, but sike no it's not. Licking the floor at taco bell would be more flavorful than our food was. My mother also said the womens bathroom was nasty. The highlight of our visit was watching the cornhole team play on tv with a guy who had no arms or legs

H
Holly

I honestly wasn't expecting much from an Applebee's but somehow they still disappointed. As a group of three, we waited over an hour around 7pm on a Tuesday night to be seated. The hostess originally said it would be 30 minutes. I totally understand and support COVID restrictions and difficulties but there was ample seating both inside and outside of the restaurant with multiple parties leaving during that time frame. The hostess and staff never acknowledged the wait time to us. We also waited over 10 minutes once seated just to get our drink orders. My veggie burger was dry and crispy?? and there was no cheese even though I asked for it. The waitresses were pleasant and nice but not the fastest. There was one staff member working take out that was hustling hard. I thought maybe the restaurant was busy or under staffed but I actually heard one waitress say "I'm glad it's slow tonight because I start a new day job tomorrow. I didn't make any money tonight". We also had 3 different waitresses because ours went on break during the meal, which is fine, but we waited and didn't have the best service because of it. I also overheard a manager and waitress talking about this location saying "the management isn't good" and "it used to be a lot different." I still tipped over 20% because it isn't the service staff's fault and these are tough times but ... literally NOTHING went right during our trip there. I thought I was being Punked.

J
Jaden L.

While dining at Applebee's today, my girlfriend and I we’re served by a wonderful waitress. However, when my girlfriend ordered an alcoholic beverage, she was asked for her ID, which she presented. Surprisingly, her first drink had no alcohol, but the replacement did. Shortly after, the manager loudly questioned our waitress about the situation. Loud enough for us to hear from our table, which felt extremely unprofessional, especially since he kept staring at us after. When leaving, we asked the front for the manager's name, and they hesitantly mentioned "Jose." Overall, it was a very uncomfortable experience, compounded by the unprofessional behavior and the substitution of the drink without explanation.

M
Mario Araniego

My wife ordered a classic burger and told the server no bacon please extra pickles. We did this because the last time we were there we ordered the same thing and it had bacon on the burger The manager at that time told us to make sure we tell the server no bacon. So we did this time. No where on the menu did it say the classic burger comes with bacon. So she ordered it and said no bacon. We get a burger with Bacon. We sent the burger back telling the server we asked for no bacon. She took it back to the kitchen and 3 minutes and 42 seconds later she come back with the same burger with no bacon but you can still see the indentation of the bacon in the cheese. She never came back to the table. Never asked if anything was wrong. Never got us a refill. She did however ask if we wanted to order desert. Lol. My wife can't eat pork. So she left hungry. I ate the burger and took the meal I ordered home. We had to ask for our check. We had to ask for change to tip her. She has many chances to ask what was wrong and why my wife wasn't eating since we had to ask for her to keep coming back for a box, the check, and change.

D
David Bezayiff

Giving one star because no stars is not an option. I requested a table vs. a booth or high bar table chair because I have an injured knee, and I am a big person. Booths are generally too small, and high chairs cause my intense pain. The staff inconsiderately said they would accommodate. The staff's approach to customer service as poor at best, quite rude, and indicative of a negative mindset towards potential customers.

C
Candis Hatfield

Terrible experience. We weren't greeted by the host. We had to walk up and ask for a table. And then once we finally got a table it took the server 15 minutes to come to our table. We finished our appetizers before I got my drink from the bar. And I had to ask a couple times for water. There was also a free appetizer promo going on and we asked our waitress about it and then she never came back to our table. We asked someone else to speak to a manager and he was nice and gave us appetizer coupons but overall it was not a good experience at all.

b
bob garske

The service is so bad it will be hard to come back. Management has failed. Hard to give a lower star rating. I asked for a water. I am still waiting. Been over 15 minutes. Plenty of staff just no customer service. Pretty embarrassing.

F
Faro H

Subject: Dining Experience at Applebee’s Review I recently dined at Applebee’s, and I would like to provide feedback on my experience, which unfortunately left much to be desired. Upon arrival, I noticed that the waiter’s initial greeting was rather informal. Instead of the customary “Hello, how are you?” it was more along the lines of “What’s up with you?” While I understand that friendly interactions can be positive, it felt somewhat unprofessional. After placing my order, I waited for an extended period, approximately 20 minutes, for my food to arrive. During this time, no one approached me to inquire if I needed anything else or if I was satisfied with my experience so far. I also observed that the waiter seemed preoccupied with socializing with another individual, possibly a fellow employee, outside the restaurant. This behavior, along with the fact that other waitstaff were engaged in conversations and using their phones, created an atmosphere that did not reflect the level of attentiveness and service one would expect at a restaurant. It wasn’t until approximately 30 minutes later that a manager finally appeared and took care of my bill. This further extended the wait time, making my overall dining experience less than satisfactory. I understand that service can occasionally have its challenges, but I hope that Applebee’s can address these issues to ensure a more professional and attentive customer experience in the future. Thank you for considering this feedback, and I hope it contributes to the improvement of your establishment’s service quality.

K
Kathy W

The order had four entrée sized containers and two sides in round containers that were packed in small bag. When I got home all of the lids were off and everything had mixed together. There were only two small pieces of chicken in the one entrée, maybe two ounces total but my partner said it tasted good. Now the steak, that was the worst steak I have ever attempted to consume in my life. Not only was it less than six ounces, and I paid extra for the eight ounce, but it was just fat and gristle, you could barely see any red in at all. It was so gamey a knife was useless on it, and I'm so concerned about the quality I won't even give it to a dog. I wasn't expecting high quality meat, but my god there was maybe two bites of edible meat. The folks that greeted me and brought me my food were very nice through. Definitely won't be back.

Wendy Hernandez
Wendy Hernandez

I went to this place and it took us 37 minutes to serve the food, this guy call Berto doesn’t deserve be working there!!

Shandy Shaplicki
Shandy Shaplicki

We had dinner delivered to our hotel room. My husband’s steak was quality and everything was warm. My steak was full of gristle and fat and was not edible. We are not from this area, we traveled from out of state. Does this restaurant choose non quality meats to deliver and keep the quality steaks for in restaurant dining?

SepeArilinda Alik
SepeArilinda Alik

First time here and it was not a good experience. The Hostess saw that it was 5 of us and I told her for 5 but she put us in a 4 people table and just put a chair at the end of the table for our 5th person. Our awesome waiter came then we asked if we can move to a more space spot and he did and that was so nice of him. But after he did that the girl that sat us on the 4 people spot started giving him an attitude and started giving us attitude too. She do know that customers are the ones paying her for her job right? That kind of person should not work hostess if she will give attitude to customers. She will chase away the customers

Leon Johnson
Leon Johnson

This has to be the worst Applebee's around they are slow we waited 40 mins for appetizers. They pay no attention to what you ordered cause it's all wrong when you get your plate after waiting a hour 2 of the 3 plates came out my plate was sitting in the kitchen till I said something then he didn't even know what I got then comes to the table with the worst looking food I ever seen lost my appetite after that the manager didn't want to come out to see what was wrong when we requested she came out she was rude like we were the problem customer service and kindness goes a long way MARY.. I will NEVER be back to that Applebee's at least till this manager is gone. You know it's bad when you get better customer service at fast food where we ended up going. If you absolutely want Applebee's go to Vallejo there the best one to me around. This location used to be good but that's what happens when you put a manager somewhere and thy don't care.

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Informationen über Applebee's

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195 Soscol Ave, Napa, CA 94559

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Highlights

Gute Bewertung
4.0/5 Sterne
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Viele Bewertungen
1073 Bewertungen
💰
Moderater Preis
Preisniveau
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american
Küchenart

Dienstleistungen

🥞 Frühstück
🥐 Brunch
🍽️ Mittagessen
🍾 Abendessen
Kaffee
🍰 Desserts
🥡 Zum Mitnehmen
🚚 Lieferung
🍴 Vor Ort Essen

Speisemöglichkeiten

🍽️ Vor Ort Essen
🥡 Zum Mitnehmen
🚚 Lieferung

Restaurant-Infos

Status
Vom Inhaber verifiziert
🕐 Horario Hoy
11AM-12AM
Bewertung
4.0/5
💬 Bewertungen
1,073
💰 Preisniveau
$$
⏱️ Typischer Besuch
People typically spend 1-1.5 hours here
📞 Telefon
+1 707-224-0502
🌐 Webseite
restaurants.applebees.com
📋 Speisekarte
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Ausstattung

📶 Kostenloses WLAN
🅿️ Parkplatz
🌿 Außenbereich
Rollstuhlgerecht
🚻 Toilette
💳 Kreditkarten
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