Burger King

Was clean, staff very friendly, food was great. One of the best burger kings I've been to.

Update: dogs to the vet today and back for yummy 😋 chicken nuggets. The window was down (one dog excited and barking) and the cashier saw happy tongues-a-waggin. She gave me a small cup lid of ice cream to share between them, and the baby nearly fell asleep eating it. Thank you Burger King 👑. You are the BEST ❤️!! Last year - Quick drive thru. The dogs get a special treat chicken nuggets after they go to the vet. Share with Mama, these things pretty good 👍. Tasty 😋.

Very clean and friendly, our order was prepared promptly and just the way we asked. Parking was easy and close to the entrance.

Great customer service, I got fresh coffee at lunch with my burger, after lunch I brought a salad home for supper.

Melissa Mize

Update: dogs to the vet today and back for yummy 😋 chicken nuggets. The window was down (one dog excited and barking) and the cashier saw happy tongues-a-waggin. She gave me a small cup lid of ice cream to share between them, and the baby nearly fell asleep eating it. Thank you Burger King 👑. You are the BEST ❤️!! Last year - Quick drive thru. The dogs get a special treat chicken nuggets after they go to the vet. Share with Mama, these things pretty good 👍. Tasty 😋.

David Woodruff

Very clean and friendly, our order was prepared promptly and just the way we asked. Parking was easy and close to the entrance.

Nadine McVey

Great customer service, I got fresh coffee at lunch with my burger, after lunch I brought a salad home for supper.

Food is always good here. Service leaves a little to be desired. Offer to pay these kids a little more and you'll attract better talent. Cheers!

Ordered simple, fully loaded breakfast sandwich. Was great and tasty, great pricing with my Wal-Mart plus membership.

Great indoor playground. Nicest Burger King I've seen so far! Staff was very friendly and welcoming. Kodie helped me create my perfect whopper and they even helped serve the food to us! Will definitely be back!

Jamie Maddox

Great indoor playground. Nicest Burger King I've seen so far! Staff was very friendly and welcoming. Kodie helped me create my perfect whopper and they even helped serve the food to us! Will definitely be back!

James Pirie

Was clean, staff very friendly, food was great. One of the best burger kings I've been to.

Rene Rojas

Ordered simple, fully loaded breakfast sandwich. Was great and tasty, great pricing with my Wal-Mart plus membership.

Donielle Phillips

Food is always good here. Service leaves a little to be desired. Offer to pay these kids a little more and you'll attract better talent. Cheers!

Fantastic customer service from a very sweet lady. I wish I got her name but she greeted us the moment we walked in. The restaurant was extremely clean in both kitchen and dining are. The only compliant I have was I wanted a plain burger and got all the toppings instead but from the good experience I wasn’t too offended.

Katelynn Hicks

Fantastic customer service from a very sweet lady. I wish I got her name but she greeted us the moment we walked in. The restaurant was extremely clean in both kitchen and dining are. The only compliant I have was I wanted a plain burger and got all the toppings instead but from the good experience I wasn’t too offended.

Everything was fine except the prices have gotten so high.

I'd take their cookies n cream sundae over anywhere else. Ill give it a 10 but the 3 star rating is BC they over salt which ruined our fries that I usually love BC I like a lot of salt but not so much it burns my tongue after a few fries leading them to be thrown out.

Their app wasn't working properly, and they refused to honor their app offers. Thing is, the code says "Mgr Req", so a manager has to approve. The Mgr knew this, I knew this (even though the app wasn't working - had offer before), but the manager refused to honor the coupon, as she said she had to physically see it. C'mon, you are in a customer service position and you know what the app says. She just wanted to say no. I'll call corporate and let them know. There's no common sense anymore.

Order a Whopper Jr sandwhich, repeated back to me, but was unsold and charged for a Whopper. I did not realize until I opened it then checked my receipt! $2.10 + tax more than I wanted.

Went to the one in Navasota after a long day at renfest ordered my food for a family of 5 ($40) got to the window and I asked if I could add something that I forgot and was told that they couldn't accommodate my request because it was in a rush . There was 1 car behind me and still took them 15 minutes to get my order out to me . Food quality was great , prices are affordable staff is very rude and inconsiderate.

I came here the other day to pick up the kids some food and it was hectic. There was only 3 of us guests inside but it took forever to get our orders. Also the workers were speaking Spanish about a gentleman waiting on his order and they assumed he didn't know Spanish. They were incorrect. Thankfully they were just talking about how he was in a hurry and they needed to hurry instead of anything negative so he just told them that he wasn't in a rush like she was saying and etc. But he looked back at me a few times with awkward facial expressions over the fact they assumed that based off him being lighter skinned and appeared to be white he said.

We went late because we were traveling through. The burgers weren't right and the workers were acting like you would expect from kids not being supervised or if there is a supervisor they need more training. You can tell the girls taking the orders do not want to be there and get confused if you ask for your meal fixed a different way than it comes.

Every time we go there is a problem. I went to pick up a 40$ order that i requested sauces for and they weren’t in the bag but I couldn’t even ask for them because all of the employees including the manager were arguing at the drive thru window right in front of me. One employee was holding my food in his hand with the window. open while all of them argued and the manager finally told the employee to give me my food. I checked my order still at the window and went to ask for sauce but at that point i was embarrassed for them. Like i couldn’t believe they were all arguing in front of me. they were saying no I found it no i did no no no and with the manager. I still can’t believe it at least today all my food was there just sad that the tensions are intense there for everyone.

Samantha Ross

Every time we go there is a problem. I went to pick up a 40$ order that i requested sauces for and they weren’t in the bag but I couldn’t even ask for them because all of the employees including the manager were arguing at the drive thru window right in front of me. One employee was holding my food in his hand with the window. open while all of them argued and the manager finally told the employee to give me my food. I checked my order still at the window and went to ask for sauce but at that point i was embarrassed for them. Like i couldn’t believe they were all arguing in front of me. they were saying no I found it no i did no no no and with the manager. I still can’t believe it at least today all my food was there just sad that the tensions are intense there for everyone.

Glenn Lovitz

Order a Whopper Jr sandwhich, repeated back to me, but was unsold and charged for a Whopper. I did not realize until I opened it then checked my receipt! $2.10 + tax more than I wanted.

Heather Jackson

I came here the other day to pick up the kids some food and it was hectic. There was only 3 of us guests inside but it took forever to get our orders. Also the workers were speaking Spanish about a gentleman waiting on his order and they assumed he didn't know Spanish. They were incorrect. Thankfully they were just talking about how he was in a hurry and they needed to hurry instead of anything negative so he just told them that he wasn't in a rush like she was saying and etc. But he looked back at me a few times with awkward facial expressions over the fact they assumed that based off him being lighter skinned and appeared to be white he said.

Shirley McKee

We went late because we were traveling through. The burgers weren't right and the workers were acting like you would expect from kids not being supervised or if there is a supervisor they need more training. You can tell the girls taking the orders do not want to be there and get confused if you ask for your meal fixed a different way than it comes.

The food was hot but it took me 10 minutes to get my order. There was only one car in front of me and none behind me. It could not have been a huge rush of orders at once so I am not sure what took so long.

Building has no heater i guess had to eat in my car of how cold the Building was

Food is always fresh for a hamburger fast food . Went through the drive thru. Very inhospitable young lady working. It's a shame because Navasota usually has great hospitality everywhere. This has happened more than once going through the drive-thru so I think some sort of training is in order at this location. There's plenty of other places to go to spend a dollar these days.

This BK has gone down hill since it opened. Not the first time I get a cold burger. Not the veggies but the meat. The cheese isn't even remotely melted. Fries are soggy and literally told the person at the drive-thru 3 times the order. Noise wasn't the issue. It was her talking to someone else. Jack and the Box for us next time.

When I walked in, there were NO other customers. I could see BK employees all talking to each other just in line of sight. They might have had some kind of issue they were all discussing, but it took a long while to have someone approach me. This employee- a female I think- stayed on her cell phone, never looked up at me. I told her "I don't see one but do you serve grilled chicken salads?" To which she replied "We don't have salads here" So I ordered a chicken sandwich and a medium chocolate shake. She had not yet put my sandwich order in the register, she was still on her cell... without looking up she said "yeah, we have shakes but the machine isn't working". I said ok, cancel my sandwich and forget it thank you. I walked out. In all honesty, she may have been using her cell to report the shake machine being out... I don't like to give bad reviews, but not making eye contact or perhaps apologizing for the inconvenience I feel was inappropriate. The facility WAS clean, and there were no other customers inside. The drive-through window had several in line however. The questions below do not apply since I ended up not ordering anything at all. My order WOULD have been take out.

Centauri 10.12 Vega

Building has no heater i guess had to eat in my car of how cold the Building was

SHERI LEE OSBORN

When I walked in, there were NO other customers. I could see BK employees all talking to each other just in line of sight. They might have had some kind of issue they were all discussing, but it took a long while to have someone approach me. This employee- a female I think- stayed on her cell phone, never looked up at me. I told her "I don't see one but do you serve grilled chicken salads?" To which she replied "We don't have salads here" So I ordered a chicken sandwich and a medium chocolate shake. She had not yet put my sandwich order in the register, she was still on her cell... without looking up she said "yeah, we have shakes but the machine isn't working". I said ok, cancel my sandwich and forget it thank you. I walked out. In all honesty, she may have been using her cell to report the shake machine being out... I don't like to give bad reviews, but not making eye contact or perhaps apologizing for the inconvenience I feel was inappropriate. The facility WAS clean, and there were no other customers inside. The drive-through window had several in line however. The questions below do not apply since I ended up not ordering anything at all. My order WOULD have been take out.

T Dimick

Food is always fresh for a hamburger fast food . Went through the drive thru. Very inhospitable young lady working. It's a shame because Navasota usually has great hospitality everywhere. This has happened more than once going through the drive-thru so I think some sort of training is in order at this location. There's plenty of other places to go to spend a dollar these days.

Cindy Richter

This BK has gone down hill since it opened. Not the first time I get a cold burger. Not the veggies but the meat. The cheese isn't even remotely melted. Fries are soggy and literally told the person at the drive-thru 3 times the order. Noise wasn't the issue. It was her talking to someone else. Jack and the Box for us next time.

I think one of the worst situations that could happen at a fast food restaurant is that it's super slow and completely wrong on the order. Long, hot, horrible day, to be stuck in line for what felt like forever. To receive food that was wrong. I didn't want to have to go back due to i was just passing through town and I was served wrong food. Which didn't fill me of course. So ended up having to stop again for food when i was already super hungry and reluctant to even stop at BK. Now was having to stop again cus they failed to double check my order while they were not even busy at all.

The ladies at the drive through were all gathered around and made us rush to order and wouldn't stop laughing even the manager on duty was even childish and telling us that they were training but if so why would they be laughing and be disrespectful towards customers? I don’t mean to be a Karen but that was disrespectful of them.

We didn't even get that large of an order and sat in the drive through line for 55 minutes. The food, as you would think because it took so long, was not actually that great. This Burger King has disappointed me greatly, and I'm never going to Burger King again.

The restaurant was showing false advertisement. By having the marquee advertise "Spicy nuggets are back". But when I placed my order for spicy nuggets in the drive thru the order taker said they didn't have spicy nuggets. That was the main reason why I went to burger king. I'm not going back again cause they might not have what I'm ordering..

I did not commit on this place, and would never say Burger King has great food. Not sure how my name was attached to this review, considering that I never eat at Burger King. So, for that reason, it gets the lowest score possible.

The worst customer service!! I was trying to get my iced coffee and the person who took my order was rude and this happens every time I go for my coffee and it's always the same! I'm not trying to be rude but if you don't like your job you could just find another and stop treating people badly because we pay for our food!!

Horrible! Don't waist your time or money. Poor quality, poor service! Stale bread...order was incorrect and didn't put straws in bag. Traveling so couldn't just go back.

Second time they messed up my order, they asked if I wanted a medium or large combo I said LARGE and I also wanted small onion rings but they just gave me the small onion rings and a small drink with the burger, very upset. I should’ve checked the bag before I left but I thought I was clear. Will not return.

Had high hopes for added variety when it comes to places to dine in Navasota. I'd have done better to just fix something at home. Burgers were barely room temperature, cheese wasn't even melted, no attempts to warm the buns and salty! Even the BK attached to Exxon in Magnolia does better. So much potential for restaurants in Navasota, especially with easy access to Hwy 6, sadly this seems more like wasted space.

Have tried to like this location. But, they never get the order correct, and all I want is no Mayo ! Burgers are never hot either. So much for have it your way like advertised.....don't waste your time, go somewhere else.

I tried the chicken wrap yesterday and the lettuce was questionable. That was the only thing I had last night and then I woke up sick this morning and have beeb super sick all day with food poisoning symptoms.

This Navasota Burger King is the worst I’ve ever been to. I’ve been 5 times, and without fail they have either screwed up my order or told me they do not have the item I want, that is clearly part of their online posted menu! They are rude and very unprofessional!!!

Ordered through the drive through. Told the guy we needed a few minutes to order and he didn't show back up for 5 minutes. We ordered and waited at the window for 15 minutes and not a single person came to the window to let us know it would be a little while. After waiting 20 minutes at the window with no one coming to speak to us we left with no food.

1 star is WAY TOO GENEROUS… Waited at the drive thru for 10 minutes, I was the ONLY car in drive thru. Figured they were making fresh food. After having to tell them they got the order wrong on the receipt waited longer just to get my food and fries are ice cold, chicken fries were so hard and cold couldn’t even bite into them.. This is unacceptable, people inside more worried about laughing and playing around than they are taking care of customers. Do better Burger King, it’s not that hard.

Your location has a young lady in drive thru named KAREN, she has the nastiest attitude with customers. My uncle ordered something that was a little higher than normal so he asked what was the price for a different size immediately this young lady started puffing hard like he was bothering her then when my uncle asked her what is wrong she replied I can just give you a refund...Really WHY IS SHE in the drive thru if her attitude is like that. Maybe she needs to be cleaning the lobby, bathrooms and taking out trash with that trashy attitude if she doesn't want to deal with people doing customer service!! I have over 20+ years in customer service and never seen someone so rude Do better service BK SMH

we had ordered a large moca iced coffee and when we were trying to get the lady's attention at the window, she cut us off saying they added the syrup in there when we were gonna ask if this was actually a large. she had Said that they had rang us up for a medium when this wasn't even a medium it was a small. The syrup was also not even inside the drink like she had said. rude and unreliable service

Kenzie Fitzsimon

we had ordered a large moca iced coffee and when we were trying to get the lady's attention at the window, she cut us off saying they added the syrup in there when we were gonna ask if this was actually a large. she had Said that they had rang us up for a medium when this wasn't even a medium it was a small. The syrup was also not even inside the drink like she had said. rude and unreliable service

Wrong order was given to me at the window. I was driving and was down the highway before I opened the food bag . I called them back their reply was " we have your order at the window, no sorry no nothing as if they really didn't care. That's the 3rd time I have been there. Each time it wasn't good. I will never go to them again !!!!

So here's the deal with the Burger that has the chopped beef & yes the combo will cost $$ and I don't believe it's worth it absolutely didn't waste you money on it

I have gone to this Burger King 9 times now as it is the only one in town. I am always disappointed, and that is coming from someone who works in the customer service industry. The drive-through, even if I order 1 burger, takes close to 15-30 minutes. They are slow and likely understaffed. However, the staff they do have is rude; the reason I'm writing this review was because this one worker didn't smile once, talked monotonously, and was eating food in line sight of the window instead of helping prepare my order or helping other customers. If I'm being honest, it isn't worth eating at.

Took three times to get the order right , drive thru employee rude , basically slings your card an receipt at you .. No thank you or comeback again .. It's always this way on the weekends for sure .. This female employee is the worse the last three times I have been there on the weekends , definitely mad she is having to work. Going back to jack in the box .

tommy orlando

Took three times to get the order right , drive thru employee rude , basically slings your card an receipt at you .. No thank you or comeback again .. It's always this way on the weekends for sure .. This female employee is the worse the last three times I have been there on the weekends , definitely mad she is having to work. Going back to jack in the box .

Sasha Sasha

So here's the deal with the Burger that has the chopped beef & yes the combo will cost $$ and I don't believe it's worth it absolutely didn't waste you money on it

Vivyan Monroe

I have gone to this Burger King 9 times now as it is the only one in town. I am always disappointed, and that is coming from someone who works in the customer service industry. The drive-through, even if I order 1 burger, takes close to 15-30 minutes. They are slow and likely understaffed. However, the staff they do have is rude; the reason I'm writing this review was because this one worker didn't smile once, talked monotonously, and was eating food in line sight of the window instead of helping prepare my order or helping other customers. If I'm being honest, it isn't worth eating at.