DQ Grill & Chill

Fast and friendly service. Only ice cream here..... wish they offered the full food menu.

Best place for sweet treat. Very nice staff and service, highly recommended

The associate was so helpful and cheerful! Great location at Grimsby!

This is the best Dairy Queen I've been to. I'm a regular customer at this location, the quality of the sundaes is top notch, consistently excellent. The staff are some of the nicest people I've met at a takeaway, always friendly, giving a wave on the way in and out of the location. They're quick, efficient, and they remember the order from previous visits. Its unbelievable. Appreciate the great desserts and the friendly service, will keep coming back to this location every time.

This DQ had great and efficient service, workers were such a help and so kind!!

It made me happy, service with a smile. Made my dreams come true

Quick service , friendly staff ! Will be back again

Very efficient and friendly service. Asked for app right off the hop :)

Mike and sonali were incredibly friendly and gave us amazing customer service. We will be back!!

Our typical weekend spot for Sundaes on Sundays. ◡̈ Always friendly staff.

Stopped by here with my fencing team, quick and great service, we all enjoyed our shakes, Blizzards, and smoothies very much!

The service here was quick and pleasant. I was having trouble with the app and the DQ employee helped me still collect the points by suggesting other ways to help. Thank you for the help! 👍🏽👍🏽

Big thumbs up to Staff and customer service. Liked their treats and cakes. Our entire family and kids were so happy. Manager Mike was kind enough to keep my kids happy. Will be your customer going forward.

Excellent place for treats go there regularly. Great quality and service Mahek an employee has very good customer service

I love dq they make the best blizzards and they always tip them upside down to make sure they don’t come out and they never do !!!! 10/10 recombined

Friendly staff who made my visit quick and enjoyable - they really know how to serve up smiles along with the treats!

Amazing customer service!! Super friendly and welcoming. Did a great job making the blizzards!

Mike was amazing! So kind and quick on a busy day! Will definitely be coming back to this location!

Went in to grab a cake for my birthday and there wasn’t any decorated in the display, so the kind gentleman working went and customized and decorated a cake for us on the spot! Very friendly and personable staff working there now! He made us a beautiful cake also!

The customer service is top notch. The recommendation by the staff especially Mike are on point. I just ask Mike to make my order as he wishes and he delivers everytime. They also have all the flavours imaginable with the DQ franchise. If you are going to a DQ, make sure you go to this one.

“Great place for a Blizzard! Super friendly staff and always a good experience. Definitely recommend!” Thank you 😊

We ordered a birthday cake for our daughter . We were very happy with the product and the service . Thank you and we will see you guys again !

Great job. Made my daughter a custom panda cake in relatively short notice.

Our Blizzards were made quickly and correctly by the very friendly employee serving us.

Amazing service and beautifully decorated custom cake! They nailed the design and were super helpful throughout. Highly recommend!

Love their Reece's blizzard they always fill it with a bunch of stuff!!

Employees always pleasant and hard working.Mike is GREAT!!!

One of the best Vanilla milk shake, I have ever tried 🙌🤌🏻🩵 thank you so much, excellent customer service and great taste..🤘🏻

Rutvi Maheshwari

The customer service is top notch. The recommendation by the staff especially Mike are on point. I just ask Mike to make my order as he wishes and he delivers everytime. They also have all the flavours imaginable with the DQ franchise. If you are going to a DQ, make sure you go to this one.

Oljan Shtopaku

We ordered a birthday cake for our daughter . We were very happy with the product and the service . Thank you and we will see you guys again !

Holly Darling

Our Blizzards were made quickly and correctly by the very friendly employee serving us.

Eric Hasler

Great job. Made my daughter a custom panda cake in relatively short notice.

Sonali Maheshwari

Amazing service and beautifully decorated custom cake! They nailed the design and were super helpful throughout. Highly recommend!

Bhavin R.M

One of the best Vanilla milk shake, I have ever tried 🙌🤌🏻🩵 thank you so much, excellent customer service and great taste..🤘🏻

Daniel Veenhuis

Love their Reece's blizzard they always fill it with a bunch of stuff!!

Nice and fast service, friendly staff, and quality food I can't find anywhere else; clearly not just the ice cream that's cool!

We been getting the blizzard from here for 3 years. My son loves it and for his birthday Mike is been very patient with him to help him customize his birthday cake..Thank you.We will be back.

Changed ownership a little while back. Huge improvement in ice cream quality, mix in amounts etc…it’s a great location to visit when you’re on the road thru the Niagara region. Definitely recommend!

Great service at Dairy Queen—Mike made the visit fast, friendly, and enjoyable. Delicious treats and excellent customer care… I’ll definitely be back!

I’d love to give a huge shout-out to Mike at DQ Grimsby! He provided truly outstanding service. My daughter and I came in for smoothies and had a special request, and Mike went above and beyond to make it happen. He was incredibly friendly, welcoming, and patient, and his positive attitude and warm smile made the experience even better. It’s rare to receive service this thoughtful and genuine. Kudos to Mike for making our visit so memorable!

I’m a huge fan of Dairy Queen! I absolutely love their ice cream, especially the sundaes with the warm chocolate sauce – it’s just unbeatable. I’ve tried their cakes as well and they were amazing. Always a great experience!

Everything I’ve tried at this Dairy Queen has been consistently well made and delicious. Mike provides outstanding customer service and always seems genuinely interested in making sure customers enjoy their order. It’s rare to see that level of care and consistency these days. Highly recommend this location!

I have to give 5 stars for Mike as he was very patient and made sure I used the deals I had under my DQ profile.. so kind and helpful...with a smile! Great service!

Mitesh was super amazing! We took forever to order and then a long lineup behind us formed. He was so patient with us. Keep up the great work!!! We will be back!!

mahshid nikfarjam

I’m a huge fan of Dairy Queen! I absolutely love their ice cream, especially the sundaes with the warm chocolate sauce – it’s just unbeatable. I’ve tried their cakes as well and they were amazing. Always a great experience!

Ryan Alldrick

Nice and fast service, friendly staff, and quality food I can't find anywhere else; clearly not just the ice cream that's cool!

Itunu Ogunjobi-fele

I’d love to give a huge shout-out to Mike at DQ Grimsby! He provided truly outstanding service. My daughter and I came in for smoothies and had a special request, and Mike went above and beyond to make it happen. He was incredibly friendly, welcoming, and patient, and his positive attitude and warm smile made the experience even better. It’s rare to receive service this thoughtful and genuine. Kudos to Mike for making our visit so memorable!

18_038_shubham_choksi

Excellent place for treats go there regularly. Great quality and service Mahek an employee has very good customer service

Sincy Fathima Janees

We been getting the blizzard from here for 3 years. My son loves it and for his birthday Mike is been very patient with him to help him customize his birthday cake..Thank you.We will be back.

Alayna Rees

I love dq they make the best blizzards and they always tip them upside down to make sure they don’t come out and they never do !!!! 10/10 recombined

Annika Kim

Stopped by here with my fencing team, quick and great service, we all enjoyed our shakes, Blizzards, and smoothies very much!

R K

Everything I’ve tried at this Dairy Queen has been consistently well made and delicious. Mike provides outstanding customer service and always seems genuinely interested in making sure customers enjoy their order. It’s rare to see that level of care and consistency these days. Highly recommend this location!

Jules Zead

Mitesh was super amazing! We took forever to order and then a long lineup behind us formed. He was so patient with us. Keep up the great work!!! We will be back!!

Sharon Langendoen-Arndt

I have to give 5 stars for Mike as he was very patient and made sure I used the deals I had under my DQ profile.. so kind and helpful...with a smile! Great service!

Andries Van Es

Changed ownership a little while back. Huge improvement in ice cream quality, mix in amounts etc…it’s a great location to visit when you’re on the road thru the Niagara region. Definitely recommend!

KUNJAL CHAUDHARI

Big thumbs up to Staff and customer service. Liked their treats and cakes. Our entire family and kids were so happy. Manager Mike was kind enough to keep my kids happy. Will be your customer going forward.

Only icecream at this location (not a grill) service is ok. Blizzard was ok...could use more topping. I like the DQ in Stoney Creek best. Icecream sandwich for free with this review was blah.

Phil S

Only icecream at this location (not a grill) service is ok. Blizzard was ok...could use more topping. I like the DQ in Stoney Creek best. Icecream sandwich for free with this review was blah.

The young lady working there was very kind but the past 3 times ive been, ordering OJ original orange, the drink has been awful. The recipe isnt right, I asked for extra banana last time to see if that helped but it did nothing. Not sure whats happening, feels like the owner or manager is trying to save a buck and just doesnt care about quality.

Absolutely disgusting. I ordered a cherry misty freeze drink only to have a chunk of chocolate come out of my drink half way through because apparently this location doesn’t know how to clean there mixing machine. Totally off putting and not to mention what if there was an allergy.