Damon Briggs

Very nice staff. The employees were friendly and quick with preparing my order. I'll visit more often.

Anthony Diomede

Nice place to stop in anytime for a sandwich, donut , coffee hot or iced. Staff very friendly. Working restroom . Plenty of seating, wifi and the AC is blasting. They even sell baskin Robbins ice cream. Nice spot to relax for a bit

No French rolls at this location and no Chicken Tuna sandwich. This place is kosher. Place seems clean with an open layout. Great place to meet someone for a quick coffee and talk. Cashier is the same person preparing / touching your food with the same plastic gloves. This Dunkin' Donuts location is prime and all prices are a bit more expensive than other stores. I've been here during the week around 4 - 5 PM and Saturday around 5 - 6 PM and it's always empty or with very few people (1 to 3). The bagel options are also very limited. 3 stars in my opinion.

This location is kind of "tired" looking. It's OK at best and a mediocre Dunkin location. You can definitely find better coffee and bagels in the neighborhood. They open at 6:00 am, which almost nobody else does, so it has that going for them.

Not helpful staff. The app doesn't support ordering single packets of condiments for hashbrowns, and yet they won't give a packet despite having those condiments because it's an 'add-on' for sandwiches. They don't know their own systems and I had to go without my normal condiments other stores provide as a result. They gave a bunch of attitude about it.

Katie Sanderson

Not helpful staff. The app doesn't support ordering single packets of condiments for hashbrowns, and yet they won't give a packet despite having those condiments because it's an 'add-on' for sandwiches. They don't know their own systems and I had to go without my normal condiments other stores provide as a result. They gave a bunch of attitude about it.

Jason S

This location is kind of "tired" looking. It's OK at best and a mediocre Dunkin location. You can definitely find better coffee and bagels in the neighborhood. They open at 6:00 am, which almost nobody else does, so it has that going for them.

Melissa Deleen

No French rolls at this location and no Chicken Tuna sandwich. This place is kosher. Place seems clean with an open layout. Great place to meet someone for a quick coffee and talk. Cashier is the same person preparing / touching your food with the same plastic gloves. This Dunkin' Donuts location is prime and all prices are a bit more expensive than other stores. I've been here during the week around 4 - 5 PM and Saturday around 5 - 6 PM and it's always empty or with very few people (1 to 3). The bagel options are also very limited. 3 stars in my opinion.

Dirty. AC off even though it’s a hot NY day. Loud and overbearing radio. Avoid

Barton Cobert

Dirty. AC off even though it’s a hot NY day. Loud and overbearing radio. Avoid

I’ve been going to the Dunkin’ on 34th and Lexington for the past six years, almost five days a week, and today I left feeling really disappointed. Earlier this week I noticed a few new faces, but as the days went by, every familiar staff member was gone. I was told that the entire team quit, and it honestly made me sad. The last group of employees was always so friendly and welcoming, they made the place feel comfortable. It means a lot when you walk in and the staff knows your usual order without you having to explain it, and now I have to repeat everything to new people who still end up getting it wrong, which leaves me waiting all over again. I also heard before that Dunkin’ doesn’t promote the long-time workers, and instead brings in new people to be managers and supervisors. It’s disappointing to see good employees leave and lose that sense of connection. You know what’s crazy! I have the utopia bagel place right next to my building, I literally opened one door and walk through the other and I chose to support Dunkin, now I’m sad to see the staff go. 🥹

Retisha Raj

I’ve been going to the Dunkin’ on 34th and Lexington for the past six years, almost five days a week, and today I left feeling really disappointed. Earlier this week I noticed a few new faces, but as the days went by, every familiar staff member was gone. I was told that the entire team quit, and it honestly made me sad. The last group of employees was always so friendly and welcoming, they made the place feel comfortable. It means a lot when you walk in and the staff knows your usual order without you having to explain it, and now I have to repeat everything to new people who still end up getting it wrong, which leaves me waiting all over again. I also heard before that Dunkin’ doesn’t promote the long-time workers, and instead brings in new people to be managers and supervisors. It’s disappointing to see good employees leave and lose that sense of connection. You know what’s crazy! I have the utopia bagel place right next to my building, I literally opened one door and walk through the other and I chose to support Dunkin, now I’m sad to see the staff go. 🥹

So I’m not sure of what’s going on with this Dunkin location, one day they are closed the next day they are opened with different staff I walked in this morning no one was wearing gloves using their bare hands on everything! So I just walked out!!

I ordered through the app as it said closes soon (8pm) but it seems that store was already closed at 7:25 and I got charged for my order. :/

This place is kosher and doenst serve any meat. Don't put up ads and waste my time waiting for your long ass line if you don't serve what you are advertising

Barbara Dimi

So I’m not sure of what’s going on with this Dunkin location, one day they are closed the next day they are opened with different staff I walked in this morning no one was wearing gloves using their bare hands on everything! So I just walked out!!

ADI

I ordered through the app as it said closes soon (8pm) but it seems that store was already closed at 7:25 and I got charged for my order. :/

Grace Kwok

This place is kosher and doenst serve any meat. Don't put up ads and waste my time waiting for your long ass line if you don't serve what you are advertising

It seems like every time I got here they are always rushing which causes them to mess up orders. The amount of times I have ordered in person or even online they somehow seem to mess up my order every single time. I’ve never had a correct order without me having to say anything. Just today I was in a rush for work and they messed up my order and I got charged for something they didn’t even add. It’s getting ridiculous

This has happened TWICE now so I HAD to post this review. This store sells stale items. A few months ago I purchased a bagel from here and it turned out to be a bagel you would get from the coffee stands on the street, it CLEARLY wasn't a Dunkin bagel...another time I purchased 10 munchkins and when I opened th bag at work there were 7 not 10...then today I purchased a blueberry muffin and when I got to my desk and began eating it, it was dry and hard, like it had been there at least 2 days. I recommend everyone CHECK their purchase before leaving the store and request fresh items before paying

Only 2 workers on a busy weekday morning. Waited for over 30 minutes after ordering a simple coffee and never got it. A million other people standing there waiting. I walked out. Miserable experience. Never again.

⭐ 1-Star Review ⭐ Dunkin’ Donuts — Never Again I went to this Dunkin’ with my boyfriend, and honestly… worst experience ever. I get that it was a training day for the staff, but the wait time was ridiculous. We were standing there forever just to place an order — nobody seemed to know what to do, and the manager who was training them definitely wasn’t helping. And speaking of the manager… while we were waiting, she kept eyeing my boyfriend and giving him these weird, lingering looks like she was interested in him. Super unprofessional and honestly just uncomfortable. Then when we finally did get our food? My bacon was completely burned — like dark, crunchy, inedible. Meanwhile my boyfriend’s order came out perfect. At that point, I was just over it. Safe to say I won’t be coming back here. I’d rather make my own food at home than deal with this mess again. 👎🍩🥓

I ordered a bagel with cream cheese and a coffee. The bagel was stale and there was just a light covering on 1 side of the bagel with cream cheese. An attendant was sweeping up the dirty floor on top of the customers. I only enjoyed the coffee. The bagel went to the garbage. You pay more and get less.

I’m very confused by this location. I placed an order on the app the night before for pick up in the morning. But when I arrived, I was treated as though I wasn’t in my right mind as the workers tried to tell me how I messed up in multiple ways. Even after looking at my order on the app, which showed the time and location for pick up (granted I was early, but I would have waited), they still tried to tell me how I was wrong. The best part was being told I didn’t hit the right button to submit the order, and yet somehow I was able to utilize the cancel order function. I’m just hoping I hit it before being charged. I definitely don’t need this kind of nonsense before the start of the day. If they are not interested in customer service or selling their product, then why do it? The thing that is truly confusing, I went around the block to another Dunkin and ordered what I needed for my meeting and they were happy to help.

Alexandra Cotter

⭐ 1-Star Review ⭐ Dunkin’ Donuts — Never Again I went to this Dunkin’ with my boyfriend, and honestly… worst experience ever. I get that it was a training day for the staff, but the wait time was ridiculous. We were standing there forever just to place an order — nobody seemed to know what to do, and the manager who was training them definitely wasn’t helping. And speaking of the manager… while we were waiting, she kept eyeing my boyfriend and giving him these weird, lingering looks like she was interested in him. Super unprofessional and honestly just uncomfortable. Then when we finally did get our food? My bacon was completely burned — like dark, crunchy, inedible. Meanwhile my boyfriend’s order came out perfect. At that point, I was just over it. Safe to say I won’t be coming back here. I’d rather make my own food at home than deal with this mess again. 👎🍩🥓

Danny Verdejo

I ordered a bagel with cream cheese and a coffee. The bagel was stale and there was just a light covering on 1 side of the bagel with cream cheese. An attendant was sweeping up the dirty floor on top of the customers. I only enjoyed the coffee. The bagel went to the garbage. You pay more and get less.

Joseph Brown

I’m very confused by this location. I placed an order on the app the night before for pick up in the morning. But when I arrived, I was treated as though I wasn’t in my right mind as the workers tried to tell me how I messed up in multiple ways. Even after looking at my order on the app, which showed the time and location for pick up (granted I was early, but I would have waited), they still tried to tell me how I was wrong. The best part was being told I didn’t hit the right button to submit the order, and yet somehow I was able to utilize the cancel order function. I’m just hoping I hit it before being charged. I definitely don’t need this kind of nonsense before the start of the day. If they are not interested in customer service or selling their product, then why do it? The thing that is truly confusing, I went around the block to another Dunkin and ordered what I needed for my meeting and they were happy to help.

Mei Lin Briyana

It seems like every time I got here they are always rushing which causes them to mess up orders. The amount of times I have ordered in person or even online they somehow seem to mess up my order every single time. I’ve never had a correct order without me having to say anything. Just today I was in a rush for work and they messed up my order and I got charged for something they didn’t even add. It’s getting ridiculous

Christina Spinelli

This has happened TWICE now so I HAD to post this review. This store sells stale items. A few months ago I purchased a bagel from here and it turned out to be a bagel you would get from the coffee stands on the street, it CLEARLY wasn't a Dunkin bagel...another time I purchased 10 munchkins and when I opened th bag at work there were 7 not 10...then today I purchased a blueberry muffin and when I got to my desk and began eating it, it was dry and hard, like it had been there at least 2 days. I recommend everyone CHECK their purchase before leaving the store and request fresh items before paying

Ethan Reich

Only 2 workers on a busy weekday morning. Waited for over 30 minutes after ordering a simple coffee and never got it. A million other people standing there waiting. I walked out. Miserable experience. Never again.