K B

My partner and I were in New York for a week and we ate our breakfast here everyday and were never let down. Christina B was amazing and so kind, she was always so happy to see me when I ordered (Devin). The bagels were always warm and soft with a little crisp on top, just how we like it, definitely recommend the everything bagel. We will definitely be back!

Jorge

An amazing place with delicious bagels. We had breakfast there almost every day we were in town. There's almost always a line, but it moves quickly. If you're craving a good bagel, whether it's salmon or any other flavor, this is the place for you.

+2

Conor Heeley

My favorite bagel shop in the city to get them steaming hot right out the oven. In fact, the only place I can consistently come in and get a ripping hot bagel every time. Wide selection of bagels and spreads. Haven’t tried any of the other breakfast stuff, sandwiches or sandwich salads, so I can’t speak to those. Incredible value, consistent quality. Chewy and crunchy. Truly, the perfect bagel. Not a lot of seating, always packed in the morning. Great view of the bagel oven though.

Chloe Thomas

Loved this spot for amazing New York bagels! Would highly recommend the lox bagel on a sesame bagel and the rainbow bagel with birthday cream cheese. The sweet bagel was a fun addition to my order. Can’t wait to come back soon!

Lauren Hunter

Best Bagels in town, we came 3 times in 5 days - freshly made and it shows. Huge choice of ingredients and plenty of filling!

Maxim A

A very positive experience. We had breakfast here several times while our stay in New York. They have a wide selection of bagels and fillings. The service is fast and friendly. You can take it to go or eat it right there. A great way to start the day.

Siawosh Eskandari

Delicious bagel, but for the purists, not really a bagel. Not as chewy as a bagel should be. Absolutely delicious though! Like a perfectly crunchy on the outside, soft and bready on the inside sandwich morsel. Highly recommended as a food item to eat, but kind of hard to call it a bagel, other than based on its shape. Ess-a-bagel makes a more traditional bagel, but neither are necessarily tastier than the other and both are absolutely delicious in their own way.

Etoyia Frazier

Best bagels in New York. I'm from the south and they get 100 stars from. I often get my favorite, egg bagels, and my son gets cinnamon raisins or blueberry. We don't bother with buying store-bought bagels anymore. The only downside is that they close at 4 and aren't open on Sundays. I have a sad face every time that I think about it 😫 I just want my decaf and bagels 🥯 There is one guy who's family, he drags his feet but they stay on him 🤣 there was a new guy recently, a white guy I've never seen before at the register and he gave me a look that said he didn't want to serve me. The young lady at the register always takes my order anyway. The family that owns it is amazing people. I don't think there is ever a time when they are not busy. I'm on a bread fast, but I will not fast from Utopia Bagels; it's just not going to happen. Thank you all for the great bagels and customer service. The bagels are huge and delicious. The coffee is perfect.

Wendi Murray

It's so hard to choose a bagel shop in NYC. At least for myself that was the case. I read lots of reviews ECT ECT and decided to make it to Utopia. We had a delicious egg bagel breakfast - perfect for a long day of walking. Thank you Utopia for some good food!

Alexa Kafka

The smell of this place is incredible! They are constantly pumping out delicious, warm bagels. Although more expensive than some other places, the bagels here are really tasty, and the staff is super sweet! Glad I got a chance to try them!

Sam Granaroli

one of my favorite breakfast spots! amazing customer service from everyone, the manager jeremy is super friendly and attentive. food is always so fresh and the hand made bagels are to die for. i come at least once a week!

Tora C.

Stopped by for a quick breakfast before leaving the city & the coffee & bagel are delicious. One of the rare places you can get both a good bagel & a simple (but good) latte in the same place! Very clean & pleasant atmosphere & they have fresh pressed juices.

Nice place to stop in anytime for a sandwich, donut , coffee hot or iced. Staff very friendly. Working restroom . Plenty of seating, wifi and the AC is blasting. They even sell baskin Robbins ice cream. Nice spot to relax for a bit

Very nice staff. The employees were friendly and quick with preparing my order. I'll visit more often.

No French rolls at this location and no Chicken Tuna sandwich. This place is kosher. Place seems clean with an open layout. Great place to meet someone for a quick coffee and talk. Cashier is the same person preparing / touching your food with the same plastic gloves. This Dunkin' Donuts location is prime and all prices are a bit more expensive than other stores. I've been here during the week around 4 - 5 PM and Saturday around 5 - 6 PM and it's always empty or with very few people (1 to 3). The bagel options are also very limited. 3 stars in my opinion.

This location is kind of "tired" looking. It's OK at best and a mediocre Dunkin location. You can definitely find better coffee and bagels in the neighborhood. They open at 6:00 am, which almost nobody else does, so it has that going for them.

Not helpful staff. The app doesn't support ordering single packets of condiments for hashbrowns, and yet they won't give a packet despite having those condiments because it's an 'add-on' for sandwiches. They don't know their own systems and I had to go without my normal condiments other stores provide as a result. They gave a bunch of attitude about it.

Tom Bouwhuis

Tried Utopia Bagels in NYC after hearing quite a bit about it, but honestly it didn’t leave much of an impression. I had an everything bagel with cream cheese and salmon — it was fine, but nothing that really stood out compared to other spots in the city. Service was okay and the place was busy, but the overall experience felt pretty average. Not bad, just not something I’d go out of my way for again. Decent enough if you’re nearby, but fairly forgettable.

Drew M

I found this place through Google reviews, and with so many people raving about it, I decided to make the walk from my hotel to give it a try. When I arrived around 7:10 AM, the restaurant was completely empty, which surprised me. I ordered a bagel extra dark, and I have to give credit to the staff member who double-checked the toast level with me. The first one came out burnt, but instead of just serving it, they caught it and remade it — definitely appreciated that level of care. Unfortunately, the bagel itself didn’t live up to the hype. The texture was decent and the salt level was spot on, but the cream cheese was a major letdown. It was so thin and soft that it felt more like frosting. Every bite squeezed it out of the bagel, dripping onto the wrapper and making it a messy experience — I went through six napkins just trying to keep up. Overall, I’m glad I tried it, but I left a bit disappointed. Big points for the friendly staff and their attention to detail, but the bagel itself fell short of expectations.

+1

Dirty. AC off even though it’s a hot NY day. Loud and overbearing radio. Avoid

I’ve been going to the Dunkin’ on 34th and Lexington for the past six years, almost five days a week, and today I left feeling really disappointed. Earlier this week I noticed a few new faces, but as the days went by, every familiar staff member was gone. I was told that the entire team quit, and it honestly made me sad. The last group of employees was always so friendly and welcoming, they made the place feel comfortable. It means a lot when you walk in and the staff knows your usual order without you having to explain it, and now I have to repeat everything to new people who still end up getting it wrong, which leaves me waiting all over again. I also heard before that Dunkin’ doesn’t promote the long-time workers, and instead brings in new people to be managers and supervisors. It’s disappointing to see good employees leave and lose that sense of connection. You know what’s crazy! I have the utopia bagel place right next to my building, I literally opened one door and walk through the other and I chose to support Dunkin, now I’m sad to see the staff go. 🥹

So I’m not sure of what’s going on with this Dunkin location, one day they are closed the next day they are opened with different staff I walked in this morning no one was wearing gloves using their bare hands on everything! So I just walked out!!

I ordered through the app as it said closes soon (8pm) but it seems that store was already closed at 7:25 and I got charged for my order. :/

This place is kosher and doenst serve any meat. Don't put up ads and waste my time waiting for your long ass line if you don't serve what you are advertising

This has happened TWICE now so I HAD to post this review. This store sells stale items. A few months ago I purchased a bagel from here and it turned out to be a bagel you would get from the coffee stands on the street, it CLEARLY wasn't a Dunkin bagel...another time I purchased 10 munchkins and when I opened th bag at work there were 7 not 10...then today I purchased a blueberry muffin and when I got to my desk and began eating it, it was dry and hard, like it had been there at least 2 days. I recommend everyone CHECK their purchase before leaving the store and request fresh items before paying

Only 2 workers on a busy weekday morning. Waited for over 30 minutes after ordering a simple coffee and never got it. A million other people standing there waiting. I walked out. Miserable experience. Never again.

⭐ 1-Star Review ⭐ Dunkin’ Donuts — Never Again I went to this Dunkin’ with my boyfriend, and honestly… worst experience ever. I get that it was a training day for the staff, but the wait time was ridiculous. We were standing there forever just to place an order — nobody seemed to know what to do, and the manager who was training them definitely wasn’t helping. And speaking of the manager… while we were waiting, she kept eyeing my boyfriend and giving him these weird, lingering looks like she was interested in him. Super unprofessional and honestly just uncomfortable. Then when we finally did get our food? My bacon was completely burned — like dark, crunchy, inedible. Meanwhile my boyfriend’s order came out perfect. At that point, I was just over it. Safe to say I won’t be coming back here. I’d rather make my own food at home than deal with this mess again. 👎🍩🥓

I ordered a bagel with cream cheese and a coffee. The bagel was stale and there was just a light covering on 1 side of the bagel with cream cheese. An attendant was sweeping up the dirty floor on top of the customers. I only enjoyed the coffee. The bagel went to the garbage. You pay more and get less.

I’m very confused by this location. I placed an order on the app the night before for pick up in the morning. But when I arrived, I was treated as though I wasn’t in my right mind as the workers tried to tell me how I messed up in multiple ways. Even after looking at my order on the app, which showed the time and location for pick up (granted I was early, but I would have waited), they still tried to tell me how I was wrong. The best part was being told I didn’t hit the right button to submit the order, and yet somehow I was able to utilize the cancel order function. I’m just hoping I hit it before being charged. I definitely don’t need this kind of nonsense before the start of the day. If they are not interested in customer service or selling their product, then why do it? The thing that is truly confusing, I went around the block to another Dunkin and ordered what I needed for my meeting and they were happy to help.

It seems like every time I got here they are always rushing which causes them to mess up orders. The amount of times I have ordered in person or even online they somehow seem to mess up my order every single time. I’ve never had a correct order without me having to say anything. Just today I was in a rush for work and they messed up my order and I got charged for something they didn’t even add. It’s getting ridiculous