The service is good and typically the food is, too but the onion rings are way way too greasy. Just being honest. They need to be crisper & less greasy. :)

Dennis Casey

I asked for a jalapeno biscuit and they gave me an old hard regular biscuit from what seemed like yesterday warmed over. Short-handed, but no excuse for wrong order.

Jenny Robinson

Waited almost 30mins for our food. Zero updates on the wait for an order for four of us ordering four breakfast sandwich meals.

overall the chicken sandwiches i got were great the fries on the other hand didn't taste seasoned at all 3/5

overall the chicken sandwiches i got were great the fries on the other hand didn't taste seasoned at all 3/5

overall the chicken sandwiches i got were great the fries on the other hand didn't taste seasoned at all 3/5

bungee0074

The point of order ahead on the AP ,is to order ahead, pickup and go. Not here. Order ahead means either : "OH, we lost your order". Or, " we just put down the hash browns" . This establishment has nothing but slow minded kids working here, giggling in the back instead of maintaining a steady flow of business. Bring back the good days of Great Service at Whataburger.

Samantha Garcia

They have great food, but the employees need improvement, haven't been there in a while because every time I go, they ask questions I've obviously stated in my order, and continue to get the order wrong. I will always love Whataburger though. But please train employees to do a better job.

FIRST OF ALL.. I want to mention the waiting part. Me and my family waited 20 minutes just to have to go in line AGAIN. I'm actually disappointed this has never happened. I went through the drive thr…

FIRST OF ALL.. I want to mention the waiting part. Me and my family waited 20 minutes just to have to go in line AGAIN. I'm actually disappointed this has never happened. I went through the drive…

Not impressed. Just a burger and just fries. There's literally nothing interesting or special about going out of the way for this place. Bla.

Not impressed. Just a burger and just fries. There's literally nothing interesting or special about going out of the way for this place. Bla.

Not impressed. Just a burger and just fries. There's literally nothing interesting or special about going out of the way for this place. Bla.

Every time I go here something goes wrong with the order breakfast and lunch. Bad management

That was the nastiest Whatachicken sandwich I've ever had, and quite possibly the nastiest chicken sandwich I've had at any restaurant. The chicken was rubbery. The lettuce was wilted. The fries were also unimpressive, because they were cold and limp and obviously cooked in really dirty oil. They couldn't even get the drink right, because I requested easy on the ice and it was loaded to the top with ice so I was left wanting for lemonade before I was even done with my meal. Rest assured that when I come back to Port Lavaca to complete my work that I won't be dining at this dump for lunch. This is the worst damn Whataburger I have ever experienced.

ordered two burgers took 25 minutes to make on top of that the burgers were so overcooked and when I asked about why it took long for the order, the manager Maggie rolled her eyes and walked away without answering while I was talking and they were carelessly talking about another employee badly. this was one of the worst experience in a fast food place.

Worst whataburger ever food took 25 min to get out. Employees were rude and the manger Maggie had a disgusting attitude and was also talking bad about another employee out loud.Dont come to this location!!! And to top it off my burger looked like a Burnt coal.

Eddie Flores

Slowest Whataburger I've ever been to. Update- Ordered online and still received my order 20min after the time it said it would be done. Still the slowest Whataburger ever. Make sure you order 1 hr before you want it.

K B

I have to say, this is the WORST experience we have ever had at Whataburger! Let me start with the number reason why I am leaving this review to begin with, PATSY that took our order was absolutely RUDE from the second we placed our orders, the way she talks and the attitude behind every word that comes out of her mouth, makes me sick considering we just came back from vacation , stopped to eat good food. We ordered our food and only one meal comes out, my partner waiting until he noticed that 5-8 people already received their meals. He had to wait even longer because they messed up his food. He asked for a refund and Patsy said he cannot get a refund because they will make it. When I received my meal, Patsy literally dropped the tray of food in front of me on the table. I’m still trying to wrap the thought, How do you run out of grilled onions?? It’s 2pm!

ray l

Ordered through phone. Went to drive thru and told them im picking up my order. They told me pull up to curb and theyll get out food when ready. 40 MINUTES LATER I go inside and ask and see the bag was sitting there on rack. Food was cold and they messed up my order. Holy moly that was the worst experience I've had at any whataburger. Stay away from this location!

Devan Anderlitch

We waited for 30 minutes for our curbside order. I finally went inside to check on the status and waited another 30 minutes. So, a total of an hour. I was inside and there were hoards of other folks that have also been waiting 30+ minutes. I think management needs some training.

RI VAL

Ordered online in store took forever. I told them we were here waiting. Took a long time. Many people who came after us got served first. Got our meal finally, not quite hot for the wait. Hey you forget the cheese we paid for. Gave us a couple of cold slices of cheese to put on our burger. This experience was not worth the over 20.00 for 2 we paid for. We are from outbound town,just visiting.

Dylan Cortes

The atmosphere of this place is absolutely terrible. Got people cussing and talking about going to pound town as in sexual behaviors and yelling across the restaurant and talking crap about one another and everyone being so negative and grumpy and whining and complaining about having to work while neglecting the customers at the front. Got employees on the phone cussing each other out and it takes 45 mins for me to get a simple burger and onion rings. I probably will not be coming back to this location in port lavaca Tx. Not the first time it’s been like this.

Johnathan Keels

Working nights so this is the only place to eat late. So my review is not based on 1 visit. Every single time the staff is more worried about chit chatting and playing around than doing their job. Be prepared to wait if you stop here. Definitely not "fast food". Then manager will bribe you with a cookie to give it a 5 star review🤣

Debbi Flowers

I went through drive through at 4:30pm on Saturday. I waited 15-20 minutes ( which is okay at Whataburger bc they make their food fresh).. Thats why we go there right. Not today.. I waited that long and my French fries and burger were cold. So cold my cheese wasn't melted. This my second bad encounter with this Whataburger and I new to the area..

¡Si Se Puede!

From making a pre-order online for 12:15 to 12:20. Arrived at the store while waiting and seeing 2 folks come and go with 10 to 15 min waiting time when they arrived after me. Once 1st person got their order, i mentioned my name again. Other person left. Still slight eye contact with manager with no response until the last minute. I asked for pies, something. But she said none were ready. At 1258 is when my order came up. (New management, hire more, anything to make these times come down.

Matt Kimble

Today 03/22/2025 about 1:30 I ordered a #4 Jalapeño burger and asked to make sure there was plenty of jalapeño’s on the burger. When I got to my destination to eat there was 8 slices of jalapeño not even an entire jalapeño on my burger. Ever since Chicago bought Whataburger the service and amount on the burgers has gone down in quantity and quality! I have been eating Whatabutgers since I was 1 1/2 years old that’s over 57 years. And I can tell you that when the Dobson’s owned this restaurant there would have been 15-20 pieces of jalapeño on the burger, they took Customer service seriously and they made sure that if you had an issue with their product that it was solved and you knew that they appreciated your business! I can’t say that about the current corporate bullshit owners. Below is a picture for all to see!

Allen Haynie

Went to this whataburger twice this week; once for lunch and once for breakfast. My lunch came with mostly over done fries and the coke dispenser tasted bad. Worse than diet coke. Breakfast came with my hash browns all garbled up. See photo. Update: came a 3rd time. It took them 30 minutes to serve me 2 taquitos. 1 star max. Won't be a 4th chance.