Moe's Southwest Grill

A Google User

The food does not taste like it used to. I get the stack (aka Wrong Doug) with white meat chicken and seasoned rice, black beans and peppers/onions and corn every time. It was VERY sweet, 2nd time in a row. I'm also just bitter that they did away with sautéed mushrooms. I think it was the tortillas that carried the sweetness. Then other aspects seemed heavily lime-flavored. Plus it was almost 50 bucks for a stack, burrito, cup of queso and guacamole. I think my Moe's days are unfortunately over 😕

If you're a Doordasher DO NOT accept any orders from this place. They ignore the Doordashers and make them wait close to a half hour for their order. The employees are miserable. Awful experience. I will not be going back to this place.

A Google User

I DoorDash a quesadilla. What I got was basically 1/2 of a quesadilla. I paid $20 for it. It was good but for the amount of food I got, it was not worth $20. For a quesadilla at that price, I would expect a whole tortilla. Not half of one.

A Google User

Biggest fall off in history. Nobody wants fatty oven cooked steak in their burrito/bowls. Go back to flattop.

A Google User

Dont use the mobile app, because they either can't read or just do what ever they want. Figured it would be easier for everyone involved to order a head with a detailed list of what i wanted, but I guess I have to go in and point at every individual ingredient and hold up a line to get what I want.

A Google User

What the heck happened to moes?!? It used to be THE place to go. Now? They literally dont even have a grill. Everything is just reheated in an oven. And it was so bland, so i asked for salt. Guy had to go to the back and check, that there is NO SALT IN THE RESTAURANT! When has that ever been a thing?! Also atmosphere is ruined, crazy boring. No more cool coke machine, plain white boring everything, just like the food. Not going back One female employee was pretty chill though

A Google User

Horrible Moe’s!! This location should just shut down for walk-in orders. The rude staff put priority on uber eats and online orders and did not let customers in line order for about 20+ mins! Myself and other families on line gave up after the staff kept making online orders after online order. I had to leave with 3 hungry and disappointed children. Avoid this location!

A Google User

Closes at 9 pm. Placed my order at 8:40 and had it cancelled. This is wild. Ive worked in the food service industry and it's not hard to slap a burrito together with some chips and salsa. Get your shit together.

A Google User

Ordered a pickup order online and my boyfriend went to pick it up. When he got there he waited 40 mins for our order which got lost. Tons of other people were there to get a pickup order too which they also lost. Everyone else had their order remade except ours. Never got our order or a refund

A Google User

It is a very nice concept restaurant. However, I have to give a bad review because of one employee. The female employee with a mask and curly hair does her job without dedication. She is not polite to the customer at all. She is rude. We really regret coming to the restaurant. The other employees are really good, but one employee taints the entire store.

A Google User

Went into Moe’s because we placed a mobile order for a cup of queso and chips. Once we got in there we decided that we were just going to order food and dine in instead. We were going through the line got our food. We were trying to use our $10 off rewards it says to see an employee for help on the app because it wasn’t working. We asked the employee why it might not work she said because we earned points for an online order so it wouldn’t work. We understood. So we looked at other rewards we might have that wasn’t money off that you got because of spending money and points. We had a free chicken queso crunch taco with a purchase. We asked to used that instead. The cashier with brown hair and glasses I wish I caught her name was immediately giving a major attitude. Rolling her eyes like it was such a problem that we wanted to use a reward. The other employee was yelling over to register saying that it shouldn’t work. Which I didn’t understand because we didn’t have to pay for anything in order to use the reward or coupon. The woman scanned out the free taco and said well it worked; either way it’s still this amount of money. She then said to answer a question on the screen about a tip. Which I had to laugh at because with the attitude that was coming from both the employees was so comical that the idea and the thought to ask for a tip was hilarious to me. Once we finally paid and got all our food we walked out to the dining area and the entire dining area was so dirty all tables were covered in food. Food all over the floor. High chairs caked in food. Trash cans overflowing. Mind you at the time we went it was not busy. When we sat down to eat the employees continued talking under their breath about how we shouldn’t have been able to get our rewards and how it shouldn’t have worked.

A Google User

Queensbury Moe's. Where do I begin, I ordered 3 meals, 2 earmuffs and a chicken quesadilla. One of the earmuffs was missing the rice, the most important part. The meat was VERY skimpy. The chicken quesadilla had a silver dollar size bit of Chicken the rest was cheese it was flat so not at all filling, there was barely anything on it, see photo. And to boot they charged me extra for someone else's meal, which they did refund.