Popeyes

Deanna Adrianna

This Popeyes is doing it right. The food came out fresh and clean, not greasy or rushed, even before closing time and the place itself felt well taken care of. The employees were genuinely friendly, and the manager checked in and kept things moving smoothly. It’s nice when good food comes with good service. I’d happily stop here again.

Mekhi Kaiya

Amazing service! This is my third visit in the past week, and I keep coming back to this location because the manager has truly become like family to me. She has such a kind soul always caring, happy, and welcoming Today especially meant a lot to me. Because it was slippery outside due to the snow, she personally carried my drinks to my car to make sure I was safe. That kindness really made my day. Thank you so much, Enisa you are truly an amazing soul. God bless you. See you again

Tomasine L. McQueen

I ordered food from this place a week ago through door dash and I winded up picking it up had I hadn't called and wondered what was taking so long. I also ordered the two classic chicken wraps with no pickles ( my husband doesn't like pickles) and guess what? There's pickles in both wraps. Overall the food was good.

Zayden Rolando

I visited yesterday around 7:30 PM, and the store was **super busy** on both front counter and drive-thru. The manager on duty mentioned they just got a **new system**, and she was training her employees on how to take orders and pack food. She was the **only one who knew everything**, yet she handled it like a true professional. She was running back and forth, helping both front and drive-thru, showing her team how to do things properly, and making sure every order was packed right. Honestly, the manager was **more than outstanding**. She did everything herself while still training her employees. No wonder this store runs so well! I even asked if I could give her a tip, but she kindly refused and said she’s the GM and doesn’t take tips. She told me the best way to appreciate her work is to leave a review—so here I am (a little late, but better late than never!). But I am definitely going back and giving her little gift for her hard work and you can’t refuse this time! Haha Amazing service, amazing food, and amazing management. Every store needs a manager like you. Keep it up, **boss lady** 👏💪

Dillon Aniya

This was my first time trying Popeyes, and I chose the Townsquare location after reading reviews for nearby stores. This location had the best reviews, so I decided to give it a try and I definitely do not regret choosing Townsquare. The customer service was amazing, the food was fresh and delicious, and the store was super clean and calm. The manger lady was especially sweet and humble. Her smile alone can take away all your tiredness. The lady I spoke with said she is the (GM), and she was truly wonderful. The employee boy who helped me was also very friendly. Everyone was so kind, made sure I had all my items, and even offered extra condiments without me asking. You can tell they really care. I loved everything about this experience and will definitely be coming back.

Johnny Lena

I had an awesome experience today. I got to see the manager who is usually always working at night here. She said she was out of town and just came back today, so it was nice to see her again. Today is my birthday, and she gave me an extra apple pie, which made my day. She is such a sweet and kind manager. Small things like this really mean a lot. Great service and very friendly people. I highly recommend this place.

Gisselle Keshawn

This Popeyes location is honestly the best one so far. The employees are incredibly polite, joyful. Got butterfly shrimp freshly cooked, got my 9pc family meal crispy and fresh, sandwich was outstanding. The managers here are especially impressive clearly well trained and more professional than any other nearby locations. I don’t visit the other ones because they don’t know how to communicate and always messing orders. Anyway When I asked about the opening of the Troutville location and said I’d be visiting there, the manager smiled and told me, “I’ll see you over there.” That made me really excited because if she runs that store the same way she runs this one, I already know it will be amazing. She does such a great job managing this location, Even though my house is closer to Troutville, I’ve always traveled to the Townsquare Popeyes because the service here is so good. Once the Troutville location opens, I’ll definitely be a regular customer. I truly love the service, how clean the store is, and the positive energy the whole team brings.

Reed Aleah

The employees at this location are always very nice, and there is one lady I see almost every time I come in. She works incredibly hard and is always polite, bubbly, and welcoming. truly a wonderful manager. I really hope the company treats her as well as she deserves. Everything with my order was perfect as always, and I even forgot to grab my drink. As I pulled my car forward, she actually ran after me to make sure I got it something that really made my night and made me laugh. I visited around 8:30 p.m. on Sunday and didn’t get a chance to ask her name, but I believe she may be the store manager since I see her there all the time. I truly appreciate the great service and care shown here. Highly recommend this location.

Lilian Edwin

I was having dinner in the lobby when I suddenly noticed the manager rushing over to an elderly customer who was seated there. She spoke with him and quickly returned with a cup of water. It appeared the customer was experiencing a health issue. The manager immediately called an ambulance, and they arrived very quickly. I later saw the police thanking her for calling right away, as the customer was having a serious medical emergency. After everything was under control, I spoke with the manager to praise her for how calmly and professionally she handled the situation. She took it seriously and clearly knew exactly what to do at that moment. It was truly reassuring to see a manager who can handle such situations with confidence and care. Her name is Enisa, and she mentioned that she is the General Manager of the store. She was incredibly kind, professional, and showed amazing hospitality. Great job dear.

Alvaro Jasiah

Every time I visit at night, the experience is smooth and welcoming. The general manager is always on the floor, genuinely cares about both customers and the team. I appreciate how she is trying to teach those kids to do job and pushing them to work which is great. We get big family meals every week. I only visit this store because the food and the management is best here. You can always call the store and make it right if they miss something. Today I told her It is my birthday so she gave me a strawberry pie. Very sweet. This is the type of manager every location should strive to have.