Bob H

This was my first time at Max's. I had the pork chop and it was fabulous. The best that I've ever had. It came with brussel sprouts and potatoes on the side. My dad had the burger and fries which also looked delicious. The restaurant is not very big, so seating quarters are tight. The restaurant has a nostalgic feel to it. It's not inexpensive but it was worth every penny. I'll be back!

Dylan Hoyt

Let me start by saying I've been in the restaurant business from line cook to assistant manager to kitchen manager and back up chef. Im a big guy and I love food and if you haven't experienced max chophouse on Monroe, you're missing out. My wife took me here for my birthday and it was incredible from beginning to end. Every person working was very pleasant and welcoming. Our server Natalie was an absolute pro! She was the nicest, most knowledgeable server I can remember ever have served me before. I ordered 18 oysters and the 40oz tomahawk ribeye, and I was so excited about it and Natalie was honestly excited with me, and she had no clue it was even my birthday. It was just an awesome feeling to have such a friendly, not awkward person like Natalie taking care of us. She checked back and all the right times, the busser was on point the whole time, so much so, that I had to say no to more water. The word PERFECT fits with how our experience was tonight in every way. As guy fierie would say, the food here is out of bounds! Lastly we got our bill and some to-go boxes and Natalie surprises me with a chocolate cake slice to take home. Unbelievable! Highest of recommendations goes out to max chophouse on Monroe. Thanks to all who had part in my birthday dinner tonight. It was truly perfect

Desirée Adams

Exceptional. Max Chophouse is one of our favorite restaurants for a special occasion. The food is phenomenal and the service is great. The wine list is a little expensive but comparable to the overall cost of the meal. Our steaks (hanger and filet mignon) were all cooked perfectly. The sides (mac n cheese and brussel sprouts were well seasoned and great for sharing- we got 2 for a party of 4). We also shared the cheese course. Lover everything!!! Do not be fooled by its location. This is truly a hidden gem for the people who know where to look.

Vince Frederico

Service is excellent. Food is very good. Plate presentation is non-existent. They serve expensive steaks on a small, plain white, average plate with no garnish. Just a hunk of meat, by itself, on a basic white plate. Also we we were told you must other everything all at once. The dining room is nice except the lights go from dim to normal to dim to normal every few minutes. It was like that the entire time we were there. They either need to replace the dimmer switch because it's not functioning correctly, get one for the correct wattage of all of the combined bulbs, or get one that is LED bulb compliant if they use leds. For the prices they charge there should be no issues like these. Both items are very easy to remedy.

Rich Northrop

My first visit at Max Chophouse was a good one. We had reservations which were met on time. The steak tartar was fresh and delicious, and the steak we ordered was cooked perfectly how we ordered it. The NY strip with truffle butter on the side was incredibly tasteful and very large. The filet was perfect as well. Constant water service and attentive waitress but not over attentive; a good balance. Dim atmosphere, family style seating with a small space as a separation, but still felt by ourselves which was nice but social at the same time. This place seems to get good business by just being known, or word of mouth. The store front is not much to behold, and at night could barely see where to turn into the parking lot in front. We ended dinner off with a little espresso which was quite good. The bill we gave two cards and told her to split evenly which she seemed to charge me twice then refund me and never told me, which annoys me. Other that this, we had a good time. We talked with the couple we came with for a while after we were done and didn’t get rushed out at all. Coat check available and great bar with wine selection as well.

HungryHungryVince

Making reservations for 6:45pm, we showed up a few minutes early and were quickly seated. I specifically requested a table across from the bar area and the friendly host offered my choice from a few tables. We chose the third table from the host stand. Starting with a few appetizers, we opted in for the crab cakes, oysters and steak tartare. I found the crab cakes absolutely delicious. Completely jam-packed with crab. As for the oysters, I didn't expect them to have the vinaigrette already on them. I've always had any sort of sauces on the side as I enjoy my oysters raw with nothing on them. Nevertheless, the oysters were tasty. The steak tartare was phenomenal. Rich with the egg yolk on top and nicely seasoned. One of the best steak tartars I've had anywhere. The only complaint regarding the appetizers is, they oddly took almost 30 minutes to arrive to our table. I found this odd and definitely not off to a good start. Onto mains, I've opted in for the wagyu special with a side of lobster tail. The steak I found was a bit under seasoned and got most of its flavour from the accompanying sauce on top. I requested the steak medium-rare and after taking half of it home and seeing it in a much better lighting, the steak was cooked much closer to rare and even safe to say, a blue steak. The lobster tail was incredibly gigantic and was tender and succulent. Only complain there is it was slightly lukewarm. I have to make note the service was impeccable. Rachel was friendly, professional and hospitable. Her service and professionalism are a perfect 10/10. I'm a little hesitant on whether I would return to Max Chophouse. From the 30-minute wait for appetizers, to an under-done/under-seasoned steak. Mind you, the wagyu special ran $115 for the steak only. I expect the temperature to be perfect, let alone the seasoning. The silverware had some soap spots on them which is a pet peeve of mine especially for a fine-dining restaurant. Beautiful and clean restaurant, incredibly tight and small bathrooms in the back. With less than several tables inside, the restaurant can be quite loud. Not sure if this is just the crowd it attracts, or the fact the bar takes up half the restaurant. Again, on the fence if I would return with what I've said above.

+1

Daniel Frisch

This was our third time back to Max Chophouse and was unfortunately a disappointing one. Service was very slow. We ordered 2 apps crab cakes and steak tartare. Both were absolutely fantastic. When it came to our entrees it was a different experience. My wife ordered lobster tails and they came over cooked and rubbery and I ordered the salmon special. I tried some of my wife’s lobster and had to spit it out it was so bad. The salmon itself was great however the mess that it was on top of was not good at all. I put it to the side and ate just the salmon. We also got Brussel sprouts which came out soggy and mushy and the make and cheese. The Mac and cheese was delicious. We “finished” our meal and I tried to have a conversation with the waiter about the food and he was too busy. He asked if we wanted our sides wrapped up and we said just the mac and cheese and he disappeared and never came back with the sides. We had enough at this point and decided to move on. For a $300 meal for 2 people this one fell very short unfortunately. My advice is stick to the steak. We’ve had that in the past and it’s always been very good.

B Miller

We did go about a year ago….i was looking for fabulous restaurants in Rochester for next anniversary meal….lets start from the beginning….when I asked about what waygu beef was. My server told me it was “very expensive” (yes pretty woman scenario exactly) pretty much went down hill from there. Nothing was cooked to satisfaction . And yay for Maxs….they can probably delete this review. Never again. I wouldn’t go to an establishment unless I was prepared to pay. Sorry I don’t look your east side type! I’m west side and can afford anything I want. Boo Max’s!

Jim M

I had dinner with my daughter and granddaughter, table for 3. I came in late and saw that they were seated in the bar area. To my dismay my daughter told me that the inside tables were for 4 or more. I was talked out of asking for another table by my daughter. So we had dinner in the bar area. Very noisy, had trouble having a conversation, and felt annoyed being seated near the bar. Jen, our waitress, was on point and the service was just fine. I had the ribeye steak, and each bite felt like the first bite, delicious. The prices are top shelf (6 oysters, $24) and if I had to be seated, even for a table of one, at the bar, I would walk out. Doubtful I would ever return.

C. D.

We went to Max Chophouse to celebrate my daughter's birthday on Thursday, 10/30/25. My husband, daughter and her boyfriend all ordered steaks and I ordered soup and salad. When our cocktails arrived, my martini was put in a wine glass which was pretty odd and gave it a pass but I have to say it was the worst martini I've ever had. When they brought our food out, they brought my daughter and her boyfriend's steaks out and they were barely cooked and ice cold - they ordered them cooked medium. Then about 5 minutes later, my soup came out with my husband's steak - again, his steak was barely cooked and the butternut squash soup was so sugary tasting, it was inedible. To make matters worse, they forgot the sides that my daughter had ordered and my husband's second drink. We were hard pressed to find a waiter to ask about the sides, needless to say we do not recommend and after this experience and a +$350 check - we will never go back! For being touted as a "steakhouse", one needs to know how to cook a steak!

Nathan Sidoti

Steaks were rotten, Over charred and under seasoned. Ordered the porterhouse and the meat smelled like rotten meat. Absolutely disgusting. Do not recommend to anyone. Apps were okay and sides were mediocre.

Jan

We were totally disappointed in our experience. We ordered an appetizer and main meal. An hour passed and after we flagged down the waiter received our appetizer. Main meal arrived with us not having to ask for it. We were never offered a refill on our wine. We again had to flag down the waiter for our check even though we were clearly finished with our meal. The web site offered Prime rib - the reason we chose the place- and it was not on the menu. The prices on the website were different than the menu. I will not be spending my money or time here again.