J A

VERIFY YOUR ORDER BEFORE LEAVING. This is my home Burger King. I don’t have any real complaints about the food. It’s what you generally expect. 4 out of 5 times(drive-thru) there’s either something wrong with my order, or the thrive through lady is unprofessional in terms of customer experience. In my opinion, they are always understaffed.

Paul T Maack

I ordered online. I've never been to this BK before. When I got to the drive thru I drove right past their ordering station, because it was turned off. There was no light at all, or any indication that you were supposed to stop there (it's night time). The lady who replied when I produced my standard salutation (hello) informed me that they were out of the frozen cherry fanta I ordered. The other options for frozen beverages were not good (that's why I picked the one I did). I got a sprite instead. The sprite was terrible. My guess is the syrup ran out halfway through or something. I get to the window to receive my order and they ask me to pull ahead and inform they'll bring it out to me. I pulled ahead and watched youtube videos for many minutes until I almost forgot what I was doing there. Several minutes after that a woman came out and handed me a bag, but did so in the most precarious manner possible. I checked the bag and it only had what looked to be half my order, so I went in to get the rest. It turns out they handed me someone else's order entirely, so they had mine in hand when I went in to get it rectified. The fries were hot and tasty. That's where the good stuff ends. My double cheeseburger was supposed to have mustard on it, but was plain instead. Not the biggest deal. But my "Bacon King" had what looks to be a single strip of paper thin bacon broken into several pieces and put on the top. The bottom of the burger patties were burnt to a crisp. Pictures for reference. This is WAY beyond flame broiled. It was dry, and tasted of seriously burnt meat (because it was). I would have asked them to make another, but I didn't want to wait presumably another 20 minutes for a replacement. Literally every single other restaurant in the area had a line, but this place didn't. And now I know why. This is hands down the worst Burger King I've ever been to. And I've been to a LOT of Burger Kings. Please don't waste your money here. I hope this place can just go completely out of business so maybe a GOOD burger restaurant can take their place.

Usually i have good experiences but the crew that worked yesterday morning was horrible! When they finally brought my food my fries were missing and then they forgot to bring them back out to me. After waiting 15 minutes i went in for a refund and the two people in there were just playing around laughing. The manager seemed to not even care

Golden Qu33n

The crew tonight was TRASH. I completely understand why you have such low ratings and honestly, you all should be fired. Ordered off of uber eats, delivery lady got there on time and to me on time. Fries were stale and cold. You guys didn’t even BOTHER to drop fresh fries even refry the ones you gave me all though I would like fresh hot fries. Drink was so watery it tasted like it has been sitting there from 6 orders ago and my sandwich was not good at all. If you didn’t want to work, you SHOULD have stayed home. I’d rather for y’all to have been closed than to sell and service the trash I got tonight. If I was able to get back to the store tonight, I would have thrown it back at you. People work way too hard, I work way too hard for my money to have been wasted that way. I will be calling corporate tomorrow. The crew tonight should be ashamed of yourselves. With that type of customer service, fast food places will be your only job.

Omen Iroh

Worker inside was very rude has a nasty attitude towards customers. why even work if you can’t even treat customers right without having an attitude? Should be fired

david Micheletti

Did not get anything that we ordered correct ordered a double whopper with cheese and ask them to cut it in half did not get the cheese did not cut it in half chocolate shake, but it was vanilla These people do not know what they’re doing here. don’t go here.

David Taylor

Every time I come to this Burger King, the service is trash. It’s always hot up in here and I mean for the past year year and a half. I’ve come up here. I don’t care if some winner is hot up in there. I’m standing there. I see the workers they don’t wash their hands is dirty back there food on the floor. They’re going back-and-forth from the drive-through and then going and making sandwiches. They had me waiting for about 10 minutes. Nobody else was in the lobby and there was two cars in the drive-through. I turned around and just walked out after about 11 or 12 minutes. These people talking about this the greatest service they’ve had and given them these high riders men gotta be fake accounts. There ain’t no way I’ve never had a good service at this restaurant or food.

Kari Ramirez

The cashier at the drive thru was so rude. I asked her to give me a minute and she couldn't even give me a minute. And once I pulled up to the 2nd windows to pay. She grabbed my debit card so rudely and then handed it back to me without saying a word. I proceeded to thank her and no response was given. Then she gave me my drink so rude and a crown without a single word. Definitely not good customer service. Bring back good people with great work ethic

PERLA STEGALL

A simple order cannot be fulfilled. Pay for a large order of hash browns and got half off them, ordered a bacon and egg only burrito and had to drive back because I got bacon, egg, sausage, and cheese. RIDICULOUS. At this point my time should be compensated for your inability to pay attention. P.s it was not even busy at all.

Lorena Molina

Ordered breakfast for two. One sandwich had a thin piece of meat and no egg,even though it was meat-egg-cheese. The other had a thick piece of wet egg. The tots were a weird color and tasted liked refried tots. The person running drive thru wasn't happy at all, and could use a coffee or customer service class. Maybe they need more people, or a food inspector before food hits the window.

Andreamiguel Leftakes

Terrible. If I wasnt forced to give at least one star to rate this place I would have given 0 stars! I was the only costumer in line, paid extra for LARGE fries and my kids happy meals had more fries than my supposedly LARGE fries. Horrible. Look at the pics, I feel robbed. Dont come here

T C

Normally when we come with a mobile order the food is hot and fresh. Tonight I did the usually mobile order and pickup. The food is extremely cold, our order was wrong completely. When I tried to call the store the manager said she couldn't hear. I tried calling back again several times and the phone just rings. Regardless of the current situation, the food should always BE FRESH. I would haver never served my family or anyone else cold a** food. Safe to say I will never eat here again and I will be requesting a full refund. This is absolutely ridiculous that you have a closed lobby. While serving cold food to everyone.

Latinabonita J

Decided to give this fairly new location another try. Yet again, the place is beyond dirty, unacceptable.The soda fountain area dirty, the female that took our order was acting like a drama queen, took 15 mins, taking the order to the guy in front of me. Though the manager acknowledged us, I don't think ill be coming to this location again. And no wonder why they close so many other BK locations...if they don't fix this issue this location will be closing next.