Derek Harris

I got the 2 pieces with one side and tortillas. The chicken was really good and tasty. The tortillas were really good also. The price is very reasonable.

Keena Middleton

If you don’t know about El pollo supremo I’m not sure we can be friends. This spot has some of the best chicken in the city. Authentic homestyle food that hits every time. The chicken is moist with the charbroiled flavor. Make sure you do a combo and get those plantains on the side for dessert(thank me later).

+1

Dan Boehlke

The grilled chicken is fantastic, sides are just as you might expect. I wish they had an option for fresh salsa that's not so extra spicy hot though. They charge extra tax on soda per the San Francisco Sugary Drink Tax but they charge it on DIET soda too! Is that even legal? Anyway, go for the chicken.

Mason Chen

El Pollo Supremo its chicken is char-broiled de la parrilla after marinated overnight (I hope they still do) with the secret Mexican family recipe of Robert Alvarez who opened first in Oxnard then expanded to the Bay Area and East Coast with his associates (*Cuban flavor kicked in 🤔) I have known this place on Geneva since late 90s but have been absent for about a decade until recently. In sum ❶Chicken is tasty but little dry as noted by other reviewers; ❷Sauce is not bad but could opt for a variety such as Peri-Peri suggested by Ed Yu 😉[*Unlikely though because Ramiro is gonna turn 82 🫡]; ❸ Beans and rice are decent ❹Tortillas are terrible 😔❺Price is reasonable after all no one wants “roll the dice” for fancy pricey new joints nowadays…

+4

Elle

I would come in more often if I wasn’t given the stink eye every time for not replying in Spanish. Sorry, I’m not Latina!!! Food is good, though, not complaining about that. I just expect to be looked at dirty when they ask me something in Spanish and I’m like “I’m sorry, what?”

Ed Yu

Think of this as non-chain El Pollo Loco with more variety of food such as fish. I really like the no-frill feel of the place and when you pay for your meal they don't have the stupid tip amount most other restaurants do when you pay with credit card. The chicken is tender and reasonably priced. My main problems are 1. They need to develop some sauce for the chicken because the only sauce they have now is salsa which is not optimal for the chicken. The result of this is that I actually prefer El Pollo Loco over this place because of the choices of sauces. 2 Parking is ridiculously tiny (both in terms of availability and the size of each car stall. If they had peri peri sauce it would've been perfect. It's still worth going since there really isn't any El Pollo Loco nearby and I like the no-frill service and that tip is truly optional.

Michael Nguyen

Honestly it used to taste better but the service and the food quality is why this business needs to change or doesn’t deserve your business. We ordered now several times from them and issues are: 1. Missing (entire orders like an entire chicken meal) or even small sides or items. 2. When asked about it, they said just get a refund (without asking to make it right). 3. The chicken itself used to be delicious, but lately it’s been too dry/overcooked. I’ve been a big fan for over 5 years (before pandemic) and wish them well but honestly since then it’s been slowly going downhill and hope they can change back to being amazing again. Lack of customer care and food not being as good as I used to. If the owners really cared, I’ll give direct feedback and also work with them to try to improve. I love small businesses and really support them but it’s maybe a training issue that needs their attention.

Diana Bonilla

The food is usually good, but today was a disappointment. We had heard that some friends had gotten burnt chicken from here but today it was us. If it would have been one piece it would not have been a big deal, but half the pieces were burnt on one side. This was not a char, it was a layer of black burnt skin and meat. We live 20mins away and were so over it since this was our only dinner plan, that we did not have it in us to make the drive back to get it swapped. Ended up eating what we could and getting rid of the rest. What a disappointment. Make sure to check your chicken before you leave the store, or risk getting burnt chicken! (Our order was a Family pack meal- 8 piece chicken, rice and beans. The rice and beans were fine, just the chicken was a mess.)

With great sadness. I really liked coming here. Disappointing. Food is not as good as it used to be. After 25 years. I've never minded paying for good food. Buying Lechon for $70 back in the day was no problem. It used to be a lil hidden delicious food. Today, we took a few bites of different things and dump a $70 meal. Literally. Did not find the food good enough to give it away. This may come as a shock but I was shocked and dissapointed. With the Exception of the plantines. Those are still yummy. The recipe has remained the same.

Jon

Went in, ordered to go, got an order for the entire family. The most driest chicken I have ever tasted. Food smells good but super dry chicken. Terrible experience and a waste of my money. I should have ordered a few pieces to try it out before getting it for the entire family. The chicken was more dryer than salted crackers. I’m sticking to Pollo Campero from now on, I thought this place would match it but I guess it did not. This place is a hit or miss. Maybe I’ll try it again another day but from the most recent experience, probably not anytime soon.

Buckboo Bick

Didn’t even get my food, ended up leaving because they called my order then said it wasn’t for me but for a couple that ordered after me. Mind you I was already waiting 10 minutes for the one item. Just cut my losses and left, awful service.

armando barahona

I was very excited to eat chicken, but when I got there, it was horrible. The service was very unpleasant. They completely disappointed my entire family. We had a bad time. They didn't serve us well. All the sauce spilled from the glass and I got all wet, and the chicken was cold. When we were leaving, I explained I was coming from San Jose, and they didn't serve us well and just laughed miserably. I don't recommend that place in San Francisco, del Pollo Supremo. It was the most unpleasant day I've spent in San Francisco in 38 years of living in California.

Dmitry Turuk

Visited 2 times (last time Wednesday Jan 15, 2025 17:49) Chicken is tasty but unfortunately after both visits (months apart) I had a stomach pain (on last visit my companion as well). After the first time I wasn't confident it's their food b/c I enjoyed it and the place is popular. But to have the same negative result twice...Really would like to know why...